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1 – 10 of 27Marguerite DeLiema, Clifford A. Robb and Stephen Wendel
One of the insidious effects of government and business imposter scams is the potential erosion of trust among defrauded consumers. This study aims to assess the relationship…
Abstract
Purpose
One of the insidious effects of government and business imposter scams is the potential erosion of trust among defrauded consumers. This study aims to assess the relationship between prior imposter scam victimization and present ability to discriminate between real and fake digital communications from government agencies and retail companies.
Design/methodology/approach
This paper tests whether a short, interactive training can help consumers correctly identify imposter scams without mistrusting legitimate communications. Participants were randomized into one of two control groups or to one of two training conditions: written tips on identifying digital imposter scams, or an interactive fraud detection training program. Participants were tested on their ability to correctly label emails, websites and letters as real or a scam.
Findings
This paper find that prior imposter scam victimization is not associated with greater mistrust. Compared to the control conditions, both written tips and interactive digital fraud detection training improved identification of real communications and scams; however, after a two- to three-week delay, the effect of training decreases for scam detection.
Originality/value
Results indicate that prior imposter scam victimization is not associated with mistrust, and that one-time fraud detection training improves consumers’ detection of imposter scams but has limited long-term effectiveness.
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Vasanthraj Vasanthraj, Vidyasagar Potdar, Himanshu Agrawal and Arshinder Kaur
Milk is a perishable food product, one of the primary sources of nutrition. Reports worldwide indicate numerous food frauds and foodborne diseases associated with adulterated milk…
Abstract
Purpose
Milk is a perishable food product, one of the primary sources of nutrition. Reports worldwide indicate numerous food frauds and foodborne diseases associated with adulterated milk products. These safety concerns highlight the importance of a visible milk supply chain, which can be achieved by cutting-edge technologies. However, these technologies come with high costs. So, this study aims to propose a framework that integrates blockchain, Internet of Things (IoT) and cloud to enhance visibility with reduced cost in an Australian milk supply chain (AMSC).
Design/methodology/approach
A design science research methodology is used, where a proof of concept is also developed at the retailer end to show how blockchain, IoT and cloud can improve visibility with reduced cost in an AMSC.
Findings
According to cost and visibility analysis, blockchain implementation in AMSC would generate a high return on investment (ROI). For the given case, ROI becomes positive for all stakeholders after 750 cycles. Integrating IoT, cloud and blockchain is more profitable than just using blockchain. Additionally, technology implementation may not benefit all stakeholders equally. For example, the retailer needs 10 cycles to benefit, but the transporter needs 50 in the given case.
Practical implications
The findings of this study assist milk industries in decision-making regarding technology implementation in their supply chain and motivate them to implement these technologies, resulting in improved trust and coordination among entities and consumers.
Originality/value
A cost and visibility analysis are performed to evaluate the impact of technology implementation on cost and visibility in an AMSC. A SOAR (Strength Opportunities Aspiration Results) analysis is also performed for the strategic planning framework.
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Sin-Er Chong, Siew-Imm Ng, Norazlyn Binti Kamal Basha and Xin-Jean Lim
In the vibrant world of social commerce (SC), where information flows freely, interactions thrive and online purchases abound, there is an escalating challenge. Users are…
Abstract
Purpose
In the vibrant world of social commerce (SC), where information flows freely, interactions thrive and online purchases abound, there is an escalating challenge. Users are uninstalling and disengaging due to approach and avoidance stimuli, a trend mirroring the approach-avoidance motivation model (AAMM). Our study, anchored in AAMM and the stimulus-organism-response (SOR) model, aims to dive into the complex dynamics of these factors that shape users' SC continuance intentions.
Design/methodology/approach
Our findings, drawn from 472 SC users in Malaysia, paint an intriguing research framework via PLS-SEM analysis by testing the proposed hypotheses. A purposive sampling technique was utilized, deliberately selecting respondents based on specific criteria. Subsequently, data were gathered through the distribution of face-to-face questionnaires at selected shopping malls, facilitating a focused and comprehensive exploration of consumer perspectives.
Findings
The empirical results demonstrate the following: (1) Users' determination to stay engaged on SC platforms hinges on approach factors, like emotional support, surveillance gratification and multisensory gratification. (2) Simultaneously, avoidance factors such as technostress and perceived deception exert their negative influence. (3) Flow experience, rooted in flow theory, emerges as the underlying mechanism connecting these duality stimuli, influencing the continuance intention.
Originality/value
In a departure from conventional research, our study pioneers a comprehensive approach and boldly confronts the research gap by introducing a rich tapestry of antecedents, embracing both the appeal of approach factors and the deterrence of avoidance ones, using the AAMM that sheds light on how individuals navigate between embracing opportunities and avoiding pitfalls based on perceived gains and losses. This holistic approach enables us to redefine our understanding of digital engagement dynamics, offering a captivating journey into the realm of user experience and intention that transcends the ordinary.
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Ranjit Singh, Juman Iqbal, Priyam Kukreja, Manshi Yadav and Haywantee Ramkissoon
This research paper aims to conceptually explain the dark side of the metaverse from customers’ perspective in the hospitality and tourism industry.
Abstract
Purpose
This research paper aims to conceptually explain the dark side of the metaverse from customers’ perspective in the hospitality and tourism industry.
Design/methodology/approach
A comprehensive analysis of the existing academic and practice-based literature on the metaverse, including its related concepts such as social media and e-commerce, was undertaken to conceptualise the metaverse dark side.
Findings
This research posits a theoretical framework highlighting five pivotal dark sides of the metaverse that is physiological, psychological, legal, security and privacy and societal issues. Each identified concern is examined to unveil various potential consequences, providing a comprehensive understanding of the challenges posed by the metaverse for customers in tourism and hospitality.
Originality/value
To the best of the authors’ knowledge, this study stands out as the first of its kind to illuminate the adverse aspects of the metaverse from the viewpoint of tourism and hospitality customers. The arguments offered herein not only serve to raise awareness but also facilitate understanding of the darkverse among policymakers, government and metaverse business organisations. This awareness is crucial for the efficient and effective implementation of this novel innovative technology to enhance the customer experience in tourism and hospitality.
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Rajesh Kumar, Ashutosh Samadhiya, Anil Kumar, Sunil Luthra, Krishan Kumar Pandey and Asmae El jaouhari
The paper aims to enhance the understanding of robust food supply chains (FSC) by exploring the capabilities of various digital technologies and examining their interactions.
Abstract
Purpose
The paper aims to enhance the understanding of robust food supply chains (FSC) by exploring the capabilities of various digital technologies and examining their interactions.
Findings
This study finding shows that digital technology enhances the resilience of the FSC by improving visibility, traceability and adaptability. This resilience provides a competitive advantage, ultimately enhancing the overall business performance.
Research limitations/implications
In developing countries, inadequate infrastructure, poor Internet connectivity and diverse stakeholder systems pose challenges to implementing advanced digital solutions in the FSC.
Originality/value
This paper is among the first to investigate the impact of digital technology on FSC resilience, exploring visibility, flexibility and collaboration.
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Rizaldi Yusfiarto, Indri Supriani, Lu’liyatul Mutmainah, Lukman Hamdani, Annes Nisrina Khoirunnisa and Muhammad Hanif Ibrahim
The purpose of this study is to explore a theoretical model using the unified theory of acceptance and use of technology framework by adding Islamic compliance (IC) and security…
Abstract
Purpose
The purpose of this study is to explore a theoretical model using the unified theory of acceptance and use of technology framework by adding Islamic compliance (IC) and security assurance to build antecedents of intention to use Islamic internet-only banks (IIOBs) in Muslim youth.
Design/methodology/approach
This study involved 262 Muslim youths from several Islamic communities in Indonesia. The analysis was conducted using partial least squares structural equation modelling (PLS-SEM). Moreover, PLS techniques such as the variance accounted for (VAF) were used to verify the statistical analysis of findings.
Findings
The findings show that effort expectancy (EE) and online social influences (OSI) strongly correlate with the intention to use IIOBs. In addition, user reviews (online reviews) are proven to form a solid social influence and impact consumer decision-making. Finally, IC and security assurance are still critical factors in the IIOBs acceptance.
Practical implications
Practically, IIOB providers need to strengthen information about performance, accessibility, security and benefits when running service applications. Providers must show their strengths and advantages compared to the traditional banks in various service lines. Besides, providers are expected to be more careful regarding IC applications in their products and services.
Originality/value
This study considers the effects of OSI, EE, security and IC as the unique characteristics of Muslim youth in using the IIOBs. In particular, the significance of IC and OSIs provides a valid picture of the pathways of acceptance creation towards IIOBs.
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This paper aims to examine whether reconciling profit maximization and social welfare as two possible aspirations of company is feasible.
Abstract
Purpose
This paper aims to examine whether reconciling profit maximization and social welfare as two possible aspirations of company is feasible.
Design/methodology/approach
The possible corporate goals are presented by drawing an arc from purely profit-maximizing organizations via a combination of profit and social objectives to organizations clearly serving social utility. In addition to this sorting principle, the order of the different positions presented also takes into account the number of goals and goal-setters.
Findings
The primary finding of the study is that none of the business concepts discussed here met the initial expectations as for economic and social objectives. The study points to the need to redefine the purpose of business within a broader social science framework.
Research limitations/implications
For a critical perspective, this paper considers only those standpoints that emphasize a certain form of social utility beyond profitability resulting from business activity directly or indirectly.
Originality/value
In addition to revealing the relationship between the two aspirations, the novelty of the paper lies in the attempt to explore through normative critique and empirical evidence the validity of the expectations regarding the goals.
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Aditi Saha, Rakesh D. Raut, Mukesh Kumar, Sanjoy Kumar Paul and Naoufel Cheikhrouhou
This paper aims to explore the underlying intention behind using blockchain technology (BLCT) in the agri-food supply chain (AFSC). This is achieved by using a conceptual…
Abstract
Purpose
This paper aims to explore the underlying intention behind using blockchain technology (BLCT) in the agri-food supply chain (AFSC). This is achieved by using a conceptual framework based on technology acceptance models that considers various factors influencing user behavior toward implementing this technology in their practices.
Design/methodology/approach
The conceptual framework developed is empirically validated using structural equation modeling (SEM). A total of 258 respondents from agri-food domain in India were involved in this survey, and their responses were analyzed through SEM to validate our conceptual framework.
Findings
The findings state that food safety and security, traceability, transparency and cost highly influence the intention to use BLCT. Decision-makers of the AFSCs are more inclined to embrace BLCT if they perceive the usefulness of the technology as valuable and believe it will enhance their productivity.
Practical implications
This study contributes to the existing literature by providing thorough examination of the variables that influence the intention to adopt BLCT within the AFSC. The insights aim to benefit industry decision-makers, supply chain practitioners and policymakers in their decision-making processes regarding BLCT adoption in the AFSC.
Originality/value
This study investigates how decision-makers’ perceptions of BLCT influence their intention to use it in AFSCs, as well as the impact of the different underlying factors deemed valuable in the adoption process of this technology.
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Ali Asghar Mahmoodi, Mohammadreza Abdoli, Maryam Shahri and Farhad Dehdar
The purpose of this research is to investigate the importance and status of conditional accounting conservatism indicators and financial flexibility for the management of legal…
Abstract
Purpose
The purpose of this research is to investigate the importance and status of conditional accounting conservatism indicators and financial flexibility for the management of legal claims of the company during the outbreak of Corona.
Design/methodology/approach
The research method was implemented using statistical analysis in the SPSS environment. The participants of this research can be experts and specialists working in companies admitted to the stock exchange and expert professors in accounting fields; auditing; economy; financial engineering and financial management, categorized. The data related to the localization tool of research variables were collected by snowball sampling method in the summer of 2022.
Findings
One of the main results of the research is that based on the opinions and professional experience of experts and professionals working in companies admitted to the stock exchange and academic experts, within a range of seven, “The number of legal claims of the company with electronic businesses” under the title of the main indicator in the legal claims of the company in the outbreak of Corona from the importance dimension; “Exchange rate fluctuations in financial resilience” under the title of the main indicator in financial resilience in the Corona outbreak from the functional dimension; “The number of legal claims of the company with government institutions” under the title of the main indicator in the company’s legal claims in the Corona outbreak from the functional dimension; “The company’s conservatism score” under the title of the main indicator in the conditional conservatism of accounting in the Corona outbreak from the functional dimension; “oil price fluctuations in financial resilience” under the title of the main indicator in financial resilience in the Corona outbreak from the importance dimension; and “type of industry based on total assets” under the title of the main indicator in the conditional conservatism of accounting in the Corona outbreak was calculated from the importance dimension.
Originality/value
Although the previous literature has studied the direct correlation between accounting conservatism and financial flexibility, this work focuses on examining the direct association between accounting conservatism and financial flexibility in the post-Corona era and is carried out to resolve legal claims.
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Abeer F. Alkhwaldi, Manal Mohammed Alidarous and Esraa Esam Alharasis
This article aims to extend the Unified Theory of Acceptance and Use of Technology (UTAUT) model to understand the factors affecting the usage behavior of Blockchain from…
Abstract
Purpose
This article aims to extend the Unified Theory of Acceptance and Use of Technology (UTAUT) model to understand the factors affecting the usage behavior of Blockchain from accountants' and auditors’ perspectives and its impact on their performance.
Design/methodology/approach
A quantitative research approach employing a web-based questionnaire was applied, and the empirical data were gathered from 329 potential and current users of Blockchain in the accounting and auditing profession in Jordan. The analytical model was based on structural equation modeling (SEM) using AMOS 25.0.
Findings
The experimental findings of the structural path confirmed that performance expectancy (PE), social influence (SI), Blockchain transparency (BT) and Blockchain efficiency (BE) were significantly affecting individuals’ behavioral intention (BI) toward the use of Blockchain-based systems and helped to explain (0.67) of its variance. Also, BE has a positive significant impact on PE. Whereas, in contrast to what is anticipated, the influence of effort expectancy (EE) on BI was not supported. Additionally, users’ intentions were found to affect the actual usage (AU) behavior and helped to explain (0.69) of its variance. The outcome variables proposed in this study: knowledge acquisition (KACQ) and user satisfaction (USAT) were significantly influenced by the AU of Blockchain technology.
Practical implications
This study outlines practical implications for government, policymakers, business leaders and Blockchain service providers aiming to exploit the advantages of Blockchain technology (BCT) in the accounting and auditing context.
Originality/value
To the best of the authors’ knowledge, this article is one of the few studies that offer an evidence-based perspective to the discussions on the effect of disruptive and automated information and communication technologies (ICTs), on the accounting and auditing profession. It applies an innovative approach to analysis through the integration of UTAUT, contextual factors: BT and BE, besides two outcome factors: KACQ and USAT within its theoretical model. This study extends and complements the academic literature on information technology/information systems acceptance and use by providing novel insights into accountants' and auditors’ views.
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