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1 – 10 of 16Leonor Domingos, Maria José Sousa, Ricardo Resende, Bernardo Pizarro Miranda, Susana Rego and Rúben Ferreira
This study proposes an assessment framework for improving smart building performance in the broader context of smart city development, considering dimensions like environmental…
Abstract
Purpose
This study proposes an assessment framework for improving smart building performance in the broader context of smart city development, considering dimensions like environmental sustainability, building characteristics, intelligence, computation management and analytics. The framework is crafted to guide future research, aligning with the growing emphasis on sustainability and intelligence in evolving urban landscapes within smart cities.
Design/methodology/approach
In the initial phase, the concepts of “Smart City” and “Smart Buildings” are analyzed through a systematic literature review, considering the impact of governance on city sustainability and growth, along with the role of public policies in transforming buildings and cities. The empirical research evaluates innovation levels in small and medium-sized European cities, proposing a new framework with validated dimensions and sub-dimensions. This validation involves input from international experts through a Focus Group.
Findings
The key research findings validate the new proposed assessment framework for smart buildings within smart city development. The experts’ insights align with and support the dimensions identified in the bibliographic research, providing a comprehensive understanding of the role of smart buildings in sustainable urban development.
Originality/value
This framework not only provides insights for a new model with specific dimensions and sub-dimensions but also serves as a guide for formulating strategies and policies to enhance innovation in these settings. The value of this approach is strengthened by the validation and consolidation process involving international experts in the field.
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Mengxi Yang, Walton Wider, Shuoran Xiao, Leilei Jiang, Muhammad Ashraf Fauzi and Alex Lee
This research is the first to use bibliometric analysis to provide insight into the landscape and forecast the future of customer experience research in the banking sector.
Abstract
Purpose
This research is the first to use bibliometric analysis to provide insight into the landscape and forecast the future of customer experience research in the banking sector.
Design/methodology/approach
We used bibliographic coupling and co-word analysis to delineate the existing knowledge structure after reviewing 338 articles from the Web of Science database.
Findings
The bibliographic coupling analysis revealed five key clusters: customer engagement and experience in digital banking; customer experience and service management; customer experience and market resilience; digital transformation and customer experience; and digital technology and customer experience—each representing a significant strand of current research. In addition, the co-word analysis revealed four emerging themes: customer experience through AI and blockchain, digital evolution in banking, experience-driven ecosystems for customer satisfaction, and trust-based holistic banking experience.
Practical implications
These findings not only sketch an overview of the current research domain but also hint at emerging areas ideal for scholarly investigation. While highlighting the industry’s rapid adaptation to technological advances, this study calls for more integrative research to unravel the complexities of customer experience in the evolving digital banking ecosystem.
Originality/value
This review presents a novel state-of-the-art analysis of customer banking experience research by employing a science mapping via bibliometric analysis to unveil the knowledge and temporal structure.
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Hugo Fernando Ceballos Gomez, Bolívar Arturo Delgado and Aline Bento Ambrósio Avelar
The study focused on the impact of microcredit on the short-term finances of microentrepreneurs at the Galerías Shopping Center in San Juan de Pasto, Colombia, from 2019 to 2023.
Abstract
Purpose
The study focused on the impact of microcredit on the short-term finances of microentrepreneurs at the Galerías Shopping Center in San Juan de Pasto, Colombia, from 2019 to 2023.
Design/methodology/approach
The design of the paper is empirical-analytical, focusing on the tangible and unique aspects of reality that can be fragmented for measurement. This approach privileges the use of data from the study population’s experience, which is treated analytically through statistics to establish frequencies and correlations between variables. The research involved a structured questionnaire based on bibliographic references and considering the operational framework of the variables, which underwent expert review, necessary adjustments, a pilot test and subsequent validation in 2019 and 2023. The reliability of the instrument was assessed using Cronbach’s alpha, ensuring a reliable indicator when equal to or greater than 0.7 in each analysis period. This methodology aimed to identify practices and how the financial profile influences short term.
Findings
The findings from the survey conducted with the microentrepreneurs at Galerías Shopping Center reveal several significant connections to the theoretical framework. The study revealed that many microentrepreneurs relied on their personal funds for business financing, indicating a limited understanding of financial principles. Additionally, a significant portion of microentrepreneurs mitigated investment risk by securing loans from financial institutions, yet none utilized government subsidies like entrepreneurship loans, pointing to a lack of advice. The findings underscore the importance of financial education and suitable financial services for business development.
Research limitations/implications
One limitation of this study is the lack of detailed data on the financial structure of microentrepreneurs' businesses, as well as specific information on interest rates and the terms and conditions of the microcredit used. These limitations may affect the generalization of the results and the comprehensive understanding of the impact of microcredit on the short-term finances of microentrepreneurs. Future research could include a larger sample size and more accurate data on the financial structure of businesses, as well as a detailed investigation of interest rates and terms and conditions of microcredit, to provide a more comprehensive understanding of the financial impacts for microentrepreneurs.
Practical implications
The findings of this study have practical implications for microentrepreneurs in the Galerías Shopping Center. The research emphasizes the need for improved financial knowledge, accounting practices and debt management among microentrepreneurs. It also highlights the importance of financial education and access to suitable financial services for business development. The study’s insights can guide the development of training programs and initiatives aimed at enhancing financial literacy and financial management among microentrepreneurs, leading to more informed decision-making and improved financial outcomes.
Social implications
From a social perspective, this research contributes to promoting economic development and financial inclusion. By addressing the mismanagement of microcredit by microentrepreneurs and providing insights into their short-term finances, the study aims to foster economic empowerment and sustainable development within communities. The findings underscore the significance of microfinance in driving economic growth, reducing poverty and promoting social inclusion. The research emphasizes the importance of equitable access to financial services, which can contribute to narrowing the gap between the financially excluded population and the conventional financial system.
Originality/value
This research adds originality and value to the academic community by addressing the incidence of microcredit on the short-term finances of microentrepreneurs in the specific context of the Galerías Shopping Center in San Juan de Pasto, Colombia. By characterizing the financial profile of microentrepreneurs, establishing the relationship between microcredit characteristics and the financial profile and proposing an action plan, the study provides valuable insights for decision-making in both the academic and microfinance fields. The research contributes to the existing literature on microfinance and financial inclusion, offering a unique perspective and potential solutions for optimizing the use of microcredit-funded resources by microentrepreneurs.
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Muhammad Ashraf Fauzi, Heesup Han, Sandra Maria Correia Loureiro, Antonio Ariza-Montes and Walton Wider
Service providers and tourism players have introduced the green hotels concept to mitigate detrimental environmental impact. This study aimed to review the literature on green…
Abstract
Purpose
Service providers and tourism players have introduced the green hotels concept to mitigate detrimental environmental impact. This study aimed to review the literature on green hotels based on bibliometric analysis.
Design/methodology/approach
In analyzing the potential and significant subject of the tourism industry and concern on environmental issues, this study evaluates the themes based on the past, present and future trends in green hotels from a bibliographic database retrieved from the Web of Science (WoS).
Findings
Several themes were identified from the role of the theory of planned behavior and predictors of consumers' intention to visit green hotels.
Practical implications
Implications were discussed mainly related to green hotels contribution towards sustainable tourism and its role in shaping the tourism sector's landscape. Among the practical implications include rewards by the authorities in the form of incentives or tax relief to green hotel operators, which will encourage conventional hotel transformation into green hotels. Furthermore, green hotels will be at the forefront of tourism and hospitality brands, requiring substantial green marketing initiatives. Sooner or later, opting for green hotels while traveling will be the norm among travelers.
Originality/value
The green hotels have emerged as a way to tackle the environmental issues related to tourism and hospitality while at the same time, allowing the industry to flourish. This research is one of the scant studies that provide a comprehensive overview about green hotel studies and offer future research agendas.
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Elisa Truant, Edoardo Crocco, Laura Corazza and Edoardo Borlatto
This study aims to holistically explore the intersection of sustainable supply chain management, carbon accounting and life cycle assessment (LCA). The purpose of this study is to…
Abstract
Purpose
This study aims to holistically explore the intersection of sustainable supply chain management, carbon accounting and life cycle assessment (LCA). The purpose of this study is to derive state-of-the-art knowledge of this landscape and use it to build a structured research agenda that can help to further develop this field.
Design/methodology/approach
Seventy-eight distinct contributions, identified through a rigorous, transparent and replicable search protocol, are analyzed through a systematic literature review. Additionally, bibliometric information on the studies is extracted from the Scopus database and visualized through the use of VOSViewer and RStudio.
Findings
This study outlines the current state-of-the-art knowledge across three spheres of supply chain management, synthesizing the extant literature into several nascent themes – namely, the significance of Scope 3 emissions; how LCA can be integrated into carbon accounting and sustainability disclosures, the differences between countries and industries in terms of carbon emissions and policies for a concerted effort toward carbon reduction.
Practical implications
Several practical implications can be drawn from the research for both practitioners and policymakers. The research provides a comprehensive, bird’s eye view on the discrepancies between different industries and countries in terms of carbon emissions, along with how carbon accounting should move toward strategic and predictive adoption.
Social implications
The results show that adopting life cycle thinking can contribute to more transparent monitoring of carbon emissions in supply chains; however, its use in sustainability reporting needs to become more widespread, encompassing not only the carbon footprints of products and services but also the organization as a whole.
Originality/value
Using bibliographic and critical qualitative analyses, this study reviews the literature on LCA in sustainable supply chain management and carbon accounting. To the best of the authors’ knowledge, this review is the first attempt to synthesize this relevant and rapidly growing nexus between the three literature streams mentioned above.
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Godfred Matthew Yaw Owusu and Charles Ofori-Owusu
In the accounting field, sustainability accounting (SA) has evolved as a valuable tool that links improvements in environmental, social and governance issues to financial…
Abstract
Purpose
In the accounting field, sustainability accounting (SA) has evolved as a valuable tool that links improvements in environmental, social and governance issues to financial performance. This study aims to examine the structure and evolution of SA research, map the state of knowledge and analyse the literature trends and gaps.
Design/methodology/approach
The study adopts a bibliometric review technique with data sourced from the Scopus database. A total of 7,049 extant literature spanning from 1982 to 2022 was analysed using the VOSviewer software.
Findings
The authors find a significant growth in the number of publications on SA research, primarily driven by collaboration among researchers from Europe and America. The analysis highlights emerging themes, structure and discusses in detail the changing phases of SA research over the past four decades while highlighting key events that have impacted the development of SA research. Furthermore, the dominant theories used by extant studies are discussed and potential avenues for future research are provided. The authors draw the attention of the research community to the dominant authors, the most cited articles, prominent publication outlets and countries advancing research in this field.
Originality/value
This study advances knowledge on SA research by providing a retrospective assessment of the state of knowledge in the field while highlighting avenues for future research.
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Gaffar Hafiz Sagala and Dóra Őri
The dynamic of the business environment has escalated the competition and uncertainty, which is challenging business survivability, particularly for small and medium enterprises…
Abstract
Purpose
The dynamic of the business environment has escalated the competition and uncertainty, which is challenging business survivability, particularly for small and medium enterprises (SMEs). SMEs attract researchers due to their unique characteristics that have limited resources but great flexibility and adaptability. Furthermore, Collaborative Networks (CNs) have been proposed by business scholars as a critical strategy to gain resilience and antifragility. However, the concept of antifragility and its relation with CNs is still vague in the SME sector. Therefore, this study aims to develop a complete understanding regarding: (1) the emerging knowledge that is critical in explaining antifragility in the business sector based on co-citation and thematic analysis; (2) the relation between resilience and antifragility in emerging business research; (3) the relation between CNs and antifragility in emerging business research and (4) a framework of antifragility in the SME context.
Design/methodology/approach
Bibliographic Analysis and Systematic Literature Review are performed to reach the research objectives. We use co-citation and thematic analysis to identify the map of emerging knowledge and the related concepts, which are the fundamentals of antifragility. Furthermore, we use a systematic literature review to determine the relation of antifragility, resilience and CNs in the SME context.
Findings
Antifragility is a higher level of survivability compared to resilience. Antifragile SMEs could gain an advantage from the uncertain business environment. However, both in resilience and antifragility, SMEs should become active learners. Furthermore, CNs are proposed as the gateway for SMEs to manage their resource limitations. The conceptual framework of Antifragile SMEs is presented as the theoretical contribution of this manuscript.
Originality/value
This article explains the knowledge structure of antifragility in the business sector, particularly among SMEs. Based on bibliometric data, we describe critical characteristics or mental states entrepreneurs should have when facing uncertainty. Furthermore, we propose a conceptual framework for antifragile SMEs where active learning and positive psychology are the pillars, and CNs are critical ingredients of antifragility in SMEs.
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Anil Kumar Sharma, Manoj Kumar Srivastava and Ritu Sharma
The new technology aspects of Industry 4.0 (I4.0), such as digital technologies including artificial intelligence (AI), block chain, big data analysis and the internet of things…
Abstract
Purpose
The new technology aspects of Industry 4.0 (I4.0), such as digital technologies including artificial intelligence (AI), block chain, big data analysis and the internet of things (IoT) as a digital cosmos, have the potential to fundamentally transform the future of business and supply chain management. By augmenting the functional components of the food supply chain (FSC), these technologies can transform it into an intelligent food supply chain (iFSC). The purpose of this study is to identify the I4.0 utilization for FSC to become an iFSC. Additionally, it suggests future research agendas to bridge the academic knowledge gaps.
Design/methodology/approach
This study utilizes the bibliometric analysis methodology to investigate the techno-functional components of iFSC in the context of I4.0. The study followed steps of bibliometric analysis to assess existing components’ knowledge in the area of intelligent food supply chain management. It further reviews the selected articles to explore the need for I4.0 technologies’ adoption as well as its barriers and challenges for iFSC.
Findings
This study examines the integration of emerging technologies in FSC and concludes that the main emphasis is on the adoption of blockchain and internet of things technology. To convert it into iFSC, it should be integrated with I4.0 and AI-driven FSC systems. In addition to traditional responsibilities, emerging technologies are acknowledged that are relatively uncommon but possess significant potential for implementation in FSC. This study further outlines the challenges and barriers to the adoption of new technologies and presents a comprehensive research plan or collection of topics for future investigations on the transition from FSC to iFSC. Utilizing artificial intelligence techniques to enhance performance, decision-making, risk evaluation, real-time safety, and quality analysis, and prioritizing the elimination of barriers for new technologies.
Originality/value
The uniqueness of this study lies in the provision of an up-to-date review of the food supply chain. In doing so, the authors have expanded the current knowledge base on the utilization of all I4.0 technologies in FSC. The review of designated publications yield a distinctive contribution by highlighting hurdles and challenges for iFSC. This information is valuable for operations managers and policymakers to consider.
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This research sought to document the volume, development trend and geographical distribution of the research on teacher autonomy, identify high-impact journals, authors and…
Abstract
Purpose
This research sought to document the volume, development trend and geographical distribution of the research on teacher autonomy, identify high-impact journals, authors and documents and reveal the intellectual structure of the field.
Design/methodology/approach
This paper analyzed the articles published on the related subject in the Web of Science (WoS) and/or Scopus. Based on certain exclusion criteria, analyses were conducted on a total of 259 articles. The data were then subjected to descriptive analyses and bibliometric analyses.
Findings
The review found that the teacher autonomy knowledge base has grown dramatically since 2004. In the co-citation analysis, it was determined that four clusters focused on the themes of professionalism and professional development, leadership and self-efficacy, autonomy in language teaching and learning and self-determination theory. According to the co-word analysis in this review, the most co-occurring keywords were revealed to be “teacher autonomy,” “autonomy,” “teachers,” “teacher professionalism” and “professional development.”
Originality/value
Despite increasing numbers of systematic reviews focusing on educational administration and leadership, this paper represents the first bibliometric review conducted to reveal the development of research on teacher autonomy using both the WoS and Scopus databases. Teacher autonomy can be regarded as an emerging field of study backed up by a theoretical background. Although there are some distinct prominent scholars in the research area, autonomy research still needs more scholars to specialize in the field.
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Rajesh Kumar, Ashutosh Samadhiya, Anil Kumar, Sunil Luthra, Krishan Kumar Pandey and Asmae El jaouhari
The paper aims to enhance the understanding of robust food supply chains (FSC) by exploring the capabilities of various digital technologies and examining their interactions.
Abstract
Purpose
The paper aims to enhance the understanding of robust food supply chains (FSC) by exploring the capabilities of various digital technologies and examining their interactions.
Findings
This study finding shows that digital technology enhances the resilience of the FSC by improving visibility, traceability and adaptability. This resilience provides a competitive advantage, ultimately enhancing the overall business performance.
Research limitations/implications
In developing countries, inadequate infrastructure, poor Internet connectivity and diverse stakeholder systems pose challenges to implementing advanced digital solutions in the FSC.
Originality/value
This paper is among the first to investigate the impact of digital technology on FSC resilience, exploring visibility, flexibility and collaboration.
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