Search results

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

Learning at work generalises through socialisation into behaviours away from the workplace. The aim of this study is to give empirical evidence of a positive relationship between job design, self‐efficacy, competence efficacy and personal initiative at work, and proactive job search while under notice of redundancy and in unemployment.

The results are based on a detailed work task analysis and self‐reported data by individuals who had been made redundant (n=176).

The paper finds that the theoretical model received substantial, but not full support. Job design has impact on personal initiative through self‐efficacy and competence‐efficacy as mediating variables between job design and personal initiative. Personal initiative at work affects proactive job search when facing unemployment.

A limitation is that the respondents in general had jobs that were low‐skilled and routine. It is likely that a research group with larger differences in job design would show stronger relations between job design and personal initiative.

Work task analysis identifies conditions at work that minimise and mitigate individual initiative and makes it possible to correct them in order both to enhance organisational effectiveness and the individuals' long‐term employability.

The paper proposes that autonomy and complexity, which are the aspects most predominant in the study of how job design affects personal initiative and self‐efficacy, are too limited. The sequential completeness provides a broader or narrower scope of work tasks and more or less feed back which is crucial for learning and mastery‐experiences. Demand on cooperation, demand on responsibility, cognitive demand and learning opportunities affect initiative‐taking as well.

The purpose of this paper is to know the effect of mediation of work motivation on the influence of job design and organizational culture on human resource performance.

The design of the study is the detailed planning used as a study guide that leads to the purpose of the study. The unit of analysis of this research is the expert and skilled labor of construction service actors working in the national consulting company PT. Yodya Karya (Persero) at the central level and branches spread over 11 branches in Indonesian territory. Data analysis method used is path analysis and Sobel test to test the indirect effect (mediation effect).

Based on the results of the analysis, several things can be concluded such as: there is a significant direct influence of work design on the performance of human resources and work motivation; there is a significant direct influence of organizational culture on work motivation and human resource performance; and there is a significant direct influence of work motivation on human resource performance. There is an indirect influence of work design on the performance of human resources through work motivation mediation variables. Meanwhile, work motivation is not the influence of organizational culture on human resource performance.

The originality of this research lies in forming the mediator variable that is the work motivation on the causal relationship of two variables and adding new variables of work design on the effect on the human resource performance.

This research examines the effects of the context on the relationship between work design, learning mechanism and total quality management (TQM). The exploratory study examines the differential effects in context on how human resources and their activities are strategically managed for achieving TQM. Two theoretical frameworks – activity theory and contextual learning theory – are concurrently used for analysis. Specifically, the manufacturing companies, the authors examine are (1) technology-intensive company which has bought technology from a global foreign establishment (MU1), (2) technology-intensive companies having their own technology (MU2) and (3) labor-intensive units (MU3) of varying organizational sizes.

This case study-based research consists of 27 in-depth interviews with managers and employees of different hierarchies in each manufacturing unit. The authors interviewed them using semi-structured questions that were pre-validated by five senior HR experts from the manufacturing industry. Document analysis, multiple site visits and website content helped triangulation. The data are coded and analyzed using Dedoose software for qualitative research.

Activity diagrams for each manufacturing unit provides task and interaction analysis. Within and cross-case analysis address complexity and challenges of contextual reality, influences on work design and learning mechanism. HRD executives must recognize that there may be well-differentiated learning behaviors that align with organizational strategy. The learning behaviors may not be well-differentiated and become very dynamic. This dynamism may be characterized by double loop and single-loop learning feeding into each other.

This study provides substantial practical implications for HRD and other managers in the manufacturing sector.

The new theoretical framework adds to organizational behavior studies through multi-level and cross-contextual approach. It informs strategic combinations and interactions between internal and external context, and learning needs implicating work design and TQM.

In the last 15 years increasing attention has been paid to what has become known as the “quality of working life”. Job design, sometimes known as work design, work organisation or the humanisation of work, has emerged as a recognisable area of study. There are now innumerable articles which include such terms in their titles and a number of books which deal with the development and dimensions of the subject area. What are the chances that a discipline will develop? How likely is it that the discipline will be applied in practice? The answer to these questions rests upon the answer to the four main questions examined in this paper.

IT must not be left exclusively to the United States, her native land, to pay tribute to Dr. Lillian M. Gilbreth on the occasion of her eightieth birthday. Her work in applying science to the problem of increasing productivity deserves the gratitude of us all, since it has affected the economy of all industrial countries and contributed substantially to the higher standard of life which is now enjoyed.

Library work is increasingly being explored from the perspective of design. Still, little work has actively explored specific aspects of design as they relate to library cataloging. The purpose of this paper is to dive deeper into the relationship between library cataloging and design by exploring a specific aspect of design – the concept of repertoire, or the use of previous experiences and bodies of knowledge during current work.

To examine catalogers’ use of repertoire, this paper employed a juxtaposition of field observations of professional library catalogers’ work processes with elements of “think-aloud” protocols.

The researchers identified three major types of repertory knowledge that were demonstrated by catalogers: internally embedded repertory knowledge; externally embedded repertory knowledge; and seeking out new knowledge using other sources. Additionally, certain trends were noted concerning which repertory knowledge was utilized for which particular task. Determining subject and genre headings were noted for relying quite extensively on internal repertoire such as personal knowledge and institutional knowledge, along with external sources, such as personal notes and local examples.

This paper adds to a growing body of work calling for design approaches in libraries and related information settings, and breaks ground by applying the previously unexplored concept of repertoire to librarianship, specifically library cataloging, which offers a new perspective on cataloger’s judgement.

“I can't make your drat time on this machine” or “It's all very well you standing there—you don't have to put up with this drat heat hour after hour”, typical comments which you, the work study technician, are continuously confronted with on the shop floor. And this is probably because the operator is trying to get even. Your apparent indifference while the study was taking place released all his pent up feelings about watches, work study, factory environment, pay, bonus and what have you.

The purpose of this paper is to provide a theoretical model of supply chain agility and, based on that, develop a research framework for investigating linkages between supply chain agility and firm competitiveness.

The conceptual model of supply chain agility introduced here is based on an inter‐disciplinary literature review, which concentrates on peer‐reviewed journal papers on agility published within the period 1990‐2007. Among a total of 583 papers, representative studies are chosen and analyzed to identify key elements of supply chain agility, and to point out issues that have yet to be addressed.

He was found that even though there has been considerable research on the topic of agility, in general, there is relatively little examination of agility in the supply chain context. These few studies are not unified in their conceptualizations of agility and tend to adopt fairly limited views of supply chain dimensionality. This situation suggests that there is a need for a theory‐driven, unified model of agility in supply chains.

This paper fulfills an identified need for a comprehensive conceptual model of supply chain agility. Built from a work‐design perspective, this new conceptualization of supply chain agility offers a theoretical platform for guiding future research and practice concerned with achieving supply chain agility.

In response to calls for the identification of approaches that promote frontline employee (FLE) engagement, the purpose of this paper is to extend the current understanding of the influence of work design by testing competing mediating models that assess job resource and social exchange aspects of work design as either intermediate or antecedent mechanisms in reciprocal social exchanges between service provider firms and FLEs. Moderating effects of interactions between job resources and organizational support and customer focus on engagement are also assessed.

A questionnaire is administered to 525 FLEs from multiple service industries. Structural equation modeling is used to test hypotheses and examine their robustness relative to competing models. Common method bias is assessed using a confirmatory factor analysis marker variable technique.

Organizational support and customer focus are identified as proximal mediating social exchange aspects of work design that, consistent with role-specific conceptualizations of engagement, differentially influence FLE job and organization engagement.

The study findings offer insight about how firms can implement job resource and social exchange aspects of work design to favorably influence FLE engagement.

Services marketing research continues to focus more on service recipients than on FLE service providers. The examination of reciprocal social exchanges between service provider firms and FLEs sheds light on the complexities associated with exploiting aspects of work design to more effectively engage FLEs.