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Two rival approaches to email have emerged from information governance thought: the defensible deletion approach, in which emails are routinely deleted from email accounts after a set period of time; and the Capstone approach, in which the email accounts of important government officials are selected for permanent preservation. This paper aims to assess the extent to which the defensible deletion approach, when used in conjunction with efforts to move important emails into corporate records systems, will meet the needs of originating government departments and of wider society.

The paper forms the first stage of a realist evaluation of policy towards UK government email.

The explanation advanced in this paper predicts that the routine deletion of email from email accounts will work for government departments even where business email is inconsistently or haphazardly captured into records systems, provided officials have access to their own emails for a long enough period to satisfy their individual operational requirements. However the routine deletion of email from email accounts will work for wider society only if and when business email is consistently captured into other systems.

The paper looks at the policy of The National Archives (TNA) towards UK government email and maps it against the approaches present in records management and information governance thought. It argues that TNA’s policy is best characterised as a defensible deletion approach. The paper proposes a realist explanation as to how defensible deletion policies towards email work in a government context.

The purpose of this paper is to explore the Malay children’s information needs from their experience with parental cancer using information behaviour techniques to elicit sensitive information that provided an indication of what children were thinking.

Data collection adapted the participatory action research method and used participatory-based techniques that included drawings, essays and interviews. Data explication used an interpretative phenomenological analysis approach. Social constructionism, learning theory and cognitive theory were used to analyse the data. In total, 32 participants took part, ten mothers with breast cancer at different stages of their cancer journey, and 32 children between 6 and 18 years old.

There are shortcomings in the provision of cancer information for Malay children. Unlike verbose and difficult to digest medical definitions and descriptions about cancer and its treatment, the Malay children defined cancer as having components made from their experiences and observations about how cancer affected their parent. The findings explain the relationship between children participants’ reaction to a health situation and the subsequent processes they undergo to resolve their state of information need.

It highlights the importance of determining information needs and the combined methods used to gain and interpret the experience children face with a parental cancer diagnosis. The findings about ethnic-based information problems, needs and provision for dependent children of cancer patients are one of the original contributions of this research. To the best of the authors’ knowledge, this research is believed to be the first in-depth qualitative and highly participative study of the implications of cancer for dependent children of Malay cancer patients.

This article describes a short‐term psychodynamic treatment of a learning disabled adult male, referred to a community psychology service with social withdrawal and refusal behaviours. It explains the nature of the intervention, progression through the therapeutic process, development of hypotheses and the emergent formulation, and therapeutic outcomes for the client.The article identifies the suitability of short‐term individual psychodynamic psychotherapy for cases such as this, and demonstrates how such interventions can be documented through structured accounts of treatments, which link theory to practice.

It is widely acknowledged that there is a significant gap between the demand for psychological therapy services and the supply (Bower & Gilbody, 2005). It is also well‐known that the health needs of people with learning disabilities are typically greater than those of the rest of the population, and that they are more likely to experience mental health problems and psychological distress (Lindsey, 2002). Difficulties in accessing psychological therapy services and long waiting times have been commonplace in recent years (Richards et al, 2003). Current moves towards modernising the NHS have led to increased accountability and competition between health providers, and many providers of psychological services have tried to increase their accessibility, effectiveness and efficiency. Adaptations to referral pathways and service delivery models in psychological care services have made changes to how clients access services and the input they receive. Accessible services, employing collaborative and stepped care models, have been identified as effective in delivering services in ways which best meet the needs of individuals and maximise the efficient use of resources (Bower & Gilbody, 2005). In our local psychology service for adults with learning disabilities, we have attempted to develop service delivery strategies and modernise referral routes so that services can be delivered which better meet the needs of our client group by optimising accessibility, efficiency and effectiveness.

The author argues that we must stop and take a look at what our insistence on human labour as the basis of our society is doing to us, and begin to search for possible alternatives. We need the vision and the courage to aim for the highest level of technology attainable for the widest possible use in both industry and services. We need financial arrangements that will encourage people to invent themselves out of work. Our goal, the article argues, must be the reduction of human labour to the greatest extent possible, to free people for more enjoyable, creative, human activities.

The traditional public library met the needs of its patrons by circulating books, holding story hours, and providing readers' advisory and reference services. Today, public libraries circulate art work and garden tools, provide disco dancing and college courses, and (in New York State) help their users find jobs through library‐based Job Information Centers.

While leaders of both the major political parties are hiding behind a pay policy smokescreen, the strong unions are out on the battlefield causing industrial havoc. What can be done to restore order? Stanley Alderson examines events leading up to the present disruption and the lesson which can be learned.

The purpose of this paper is to review the state of existing literature for various corporate governance models by answering specific questions. Much has been written in the recent years on various corporate governance (CG) models, primarily the model of Anglo-Saxon and Continental European. In particular, it investigates most examined model in literature, forums used to publish and research types conducted, as well as basic differences between the two models. Findings of this paper suggest that more evidence-based systematic reviews on various aspects and geographical regions are needed to map the entire field of CG.

Much has been written in the recent years on various CG models, primarily the model of Anglo-Saxon and Continental European. This paper attempts to review the state of existing literature for these models by answering specific questions. In particular, it investigates most examined model in literature, forums used to publish and research types conducted, as well as basic differences between the two models. Findings of this paper suggest that more evidence-based systematic reviews on various aspects and geographical regions are needed to map the entire field of CG.

The authors found that although both models are well-reviewed, Continental European model is mostly explored with 47 per cent contributions as compared to Anglo-Saxon with 45 per cent. Moreover, majority of contributions are based on analytical research in terms of research type (30 per cent) and primarily focus on convergence of models. In addition, some 85 per cent of selected studies are based on theoretical research work, which leads to a significant dearth of empirical studies in the literature.

The scope of the paper is limited to two basic models of CG, namely, Anglo-Saxon model and Continental European model in context of specific research questions.

The systematic review on the basic models will assist the practitioners and policy-makers in determining the status of existing literature based on evidences. Further, it may facilitate in formulating new laws, regulations, codes and policies.

The authors used evidenced-based systematic approach for conducting literature review of CG models. Systematic review is getting much attention of researchers, as it minimizes the bias by adopting a replicable, scientific and transparent process. This review, as contrary to narrative, contributes to the CG models literature the findings based on evidences.

In many Western nations unemployment is much higher than official statistics indicate. Many who would work if the opportunities were there do not register as unemployed. Additionally, public funds are used to create an alternative labour market. In the UK, for example, measures introduced to boost employment include the Temporary Employment Subsidy; the Small Firms Employment Subsidy; the Job Release Scheme; the Special Temporary Employment Programme; Youth Opportunities; the Community Industry Scheme; the Adult Employment Subsidy; and the Short‐time Working Compensation Scheme. The cost of this panoply of measures is in excess of £400 million per annum, which when added to the disguised employment subsidies — special protection for certain industries, regional grants and the like — totals over £1 billion.