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Article
Publication date: 23 March 2023

Hussain Tariq, Muhammad Abrar and Bashir Ahmad

Drawing on the socially embedded model of thriving and the idiosyncrasy credit model of leadership, this study aims to develop a moderated mediation model to investigate the roles…

Abstract

Purpose

Drawing on the socially embedded model of thriving and the idiosyncrasy credit model of leadership, this study aims to develop a moderated mediation model to investigate the roles that are thriving at work and leader competency play in the link between leader humility and creative service performance (CSP) of hospitality frontline service employees (FSEs).

Design/methodology/approach

To test the moderated mediation model, the authors applied a time-lagged research design and collected multi-source data from locally owned, star-rated hotels headquartered in the capital city of Pakistan. The authors collected the multi-source data at three different points in time from employees and their respective supervisors (N = 52 managers and their 312 immediate employees).

Findings

The results denote that leader humility positively impacts CSP, thriving at work mediates this impact and leader competency not only moderates the connection between leader humility and thriving at work but also magnifies the indirect association between leader humility and CSP via thriving at work.

Research limitations/implications

The moderated mediation framework based on the socially embedded model of thriving and the idiosyncrasy credit model of leadership will benefit future researchers and practitioners while exploring the impact of leader humility (LH) on FSEs’ CSP in the hospitality context.

Originality/value

The fundamental contribution of this study is developing and testing a research model that concentrates on the effects of leader humility on FSEs’ CSP. Moreover, by receiving support on the mediating role of thriving, this research further sheds light on how subordinates under the leader with humility demonstrate high CSP. In addition, the moderating role of leader competency found in this study further highlights that leader effectiveness depends on the degree to which employees perceive their leader as competent.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 12
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 31 August 2022

Malik Fahim Bashir, Taimur Khan, Yasir Bin Tariq and Muhammad Akram

This study aims to estimate the magnitude of capital flight from Pakistan. Furthermore, it analyzes the impact of capital flight on the economic growth of Pakistan in the short…

Abstract

Purpose

This study aims to estimate the magnitude of capital flight from Pakistan. Furthermore, it analyzes the impact of capital flight on the economic growth of Pakistan in the short and long run.

Design/methodology/approach

This study uses the World Bank’s residual method to estimate the magnitude of capital flight from Pakistan during 1976–2018. This study used the autoregressive distributed lag (ARDL) approach to estimate the effect of capital flight on the economic growth of Pakistan.

Findings

ARDL results revealed a negative and statistically significant relationship between different measures of capital flight and economic growth in the long run. However, this relationship is not statistically significant in the short run. After correction for external borrowing and trade misinvoicing, this study finds that the total capital flight from Pakistan during the study period amounted to US$333bn (in 2010 dollars). With accrued interest earnings, the stock of capital amounted to US$124,768bn, significantly higher than the accumulated stock of long-term debt, which amounted to US$1,231bn during the study period indicating that Pakistan faces a severe challenge of capital flight.

Originality/value

This study calculates the magnitude of capital flight from Pakistan for the first time. Furthermore, this study also calculates the magnitude of capital flight for military and democratic regimes. This study suggests many policy proposals to deal with the challenge of capital flight.

Details

Journal of Money Laundering Control, vol. 26 no. 6
Type: Research Article
ISSN: 1368-5201

Keywords

Article
Publication date: 12 September 2023

Jamshid Ali Turi, Muddasar Ghani Khwaja, Fareena Tariq and Athar Hameed

Business processing organizations are continuously focusing on customer knowledge management (CKM) due to the competitive business environment. CKM is being recognized as an…

Abstract

Purpose

Business processing organizations are continuously focusing on customer knowledge management (CKM) due to the competitive business environment. CKM is being recognized as an essential source for improving organizational performance (OP). This study focuses on understanding CKM and its impact on OP. It also explores the moderating role of big data analytics capability (BDAC) on OP. Moreover, the mediating role of operational and strategic agility on OP was empirically tested.

Design/methodology/approach

Positivist research doctrine has been deployed and data was collected using structured survey using cross-sectional approach. The data were collected from 392 employees working in business processing software houses in the emerging market of Pakistan. Structural equation modeling (SEM) was deployed for the estimation of theoretical model.

Findings

The study's findings indicate that CKM has no significant impact on OP; although the presence of BDAC moderates the relationship significantly. Moreover, the study recommends that CKM and BDAC to be tested in the project environment, considering organization's operational and technical capabilities.

Research limitations/implications

The study proclaims that BDAC can be helpful for organizations to improve their capabilities and output. Likewise, enhancing BDAC reduces failure rates of the projects.

Originality/value

This study provides a critical theoretical and practical contribution to project management in business processing organizations. Big data analytics can be of value for diagnostic, predictive and prescriptive analysis in the project management context.

Details

Business Process Management Journal, vol. 29 no. 7
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 19 September 2023

Mukaram Ali Khan, Kashif Rathore, Syed Sohaib Zubair, Aamna Tariq Mukaram and Kareem M. Selem

The study aims to investigate the effect of entrepreneurial leadership (EL), competencies (ECs) and intentions (EIs) on enterprise performance (EP) via entrepreneurial resilience…

Abstract

Purpose

The study aims to investigate the effect of entrepreneurial leadership (EL), competencies (ECs) and intentions (EIs) on enterprise performance (EP) via entrepreneurial resilience (ER) and risk-taking propensity (RTP).

Design/methodology/approach

Data were collected from 403 early-stage small and medium enterprise (SME) owners in Pakistan at two-time intervals and were analyzed using AMOS 22.

Findings

All predictors (i.e. EIs, EL and ECs) positively affected EP and ER, except for EL and ER. Furthermore, RTP and ER were serially mediated in linking EIs and ECs with EP but could not establish a link between EL and EP.

Research limitations/implications

The findings reveal that the Pakistani government and business owners must focus on SMEs’ sustained development and prioritize ECs.

Originality/value

This paper is unique in nature, as understanding EIs, EL and ECs in a holistic framework has never been tested before in relation to EP.

Details

European Business Review, vol. 36 no. 2
Type: Research Article
ISSN: 0955-534X

Keywords

Open Access
Article
Publication date: 11 July 2023

Belem Barbosa, Alireza Shabani Shojaei and Hugo Miranda

This study analyzes the impact of packaging-free practices in food retail stores, particularly supermarkets, on customer loyalty.

6348

Abstract

Purpose

This study analyzes the impact of packaging-free practices in food retail stores, particularly supermarkets, on customer loyalty.

Design/methodology/approach

Based on the literature on the impacts of sustainable practices and corporate social responsibility (CSR) policies on consumer behavior, this study defined a set of seven hypotheses that were tested using data collected from 447 consumers that regularly buy food products at supermarkets. The data were subjected to structural equation modeling using SmartPLS.

Findings

This study confirmed that packaging-free practices positively influence brand image, brand trust, satisfaction and customer loyalty. The expected positive impacts of brand image and satisfaction on customer loyalty were also confirmed. However, the expected impact of brand trust on customer loyalty was not confirmed.

Practical implications

This article demonstrates how a competitive sector can reap benefits from implementing sustainable practices in the operational domain, particularly by offering packaging-free products at the point of purchase. Thus, as recommended, general retail stores (e.g. supermarkets) gradually increase the stores' offering of packaging-free food products, as this practice has been shown to have positive impacts not only on brand image, but also on customer satisfaction and loyalty.

Originality/value

This study extends the literature on the effects of sustainable practices on customer loyalty, by focusing on a specific practice. Furthermore, this study contributes to the advancement of research on packaging-free practices in retail by developing a research framework and providing evidence on the direct and indirect effects of this specific practice on customer loyalty.

Article
Publication date: 6 January 2023

Sami Ullah, Tooba Ahmad, Tariq Mehmood and Abdul Sami

Science and technology parks (STP) are established to facilitate innovation and the rapid development of cutting-edge technologies. The innovation performance of tenants is the…

Abstract

Purpose

Science and technology parks (STP) are established to facilitate innovation and the rapid development of cutting-edge technologies. The innovation performance of tenants is the primary feature of all successful STPs globally. The purpose of this study is to investigate firms’ innovation and economic performance at the National Science and Technology Park (NSTP), Islamabad, Pakistan.

Design/methodology/approach

The CDM (the acronym of the three authors’ names, Crépon, Duguet and Mairesse) model following a two-stage approach was used to analyze the survey data of 105 tenants. The innovation performance of tenants was estimated through probit regression at Stage 1, and the economic performance of tenants given their innovation performance was examined at Stage II using Tobit regression and the Heckman model.

Findings

The findings suggest that compatibility of innovation with the existing competitive advantage of a firm increases the innovation performance of firms, whereas collaboration of firms with NUST for research and development has only a marginal effect on innovation performance. However, the tenant’s business and social networking were weak, possibly due to the short time spent on NSTP.

Originality/value

These STPs are expected to be hubs of technology development and transfer by fostering open innovation through internal and external collaborations. To the best of the authors’ knowledge, this is the first study to estimate the innovation performance of tenants at NSTP, the first fully integrated STP in Pakistan. Despite shortcomings, the innovation and economic performance of NSTP tenants warrant further public policy support to inculcate open innovation culture.

Article
Publication date: 1 December 2023

Kesner Remy and Seydou Sané

The purpose of this paper is to examine the effect of humble leadership on project success. In addition, we examine the mediating effect of organisational learning on the…

Abstract

Purpose

The purpose of this paper is to examine the effect of humble leadership on project success. In addition, we examine the mediating effect of organisational learning on the relationship between humble leadership and the success of international development projects.

Design/methodology/approach

This study adopted a quantitative research methodology based on questionnaire data collected from 80 international development project managers from different sectors in Senegal (West Africa). The variance-based structural equation method, following the partial least squares approach, was used to test the research hypotheses.

Findings

The results showed that humble leadership is positively related to project success. Furthermore, organizational learning mediates the relationship between humble leadership and project success.

Research limitations/implications

This research has several limitations. The authors did not examine the role of organizational culture as a moderating variable. However, the authors believe that the cultural variable can have an impact on project success and team building, and future studies should consider this aspect as well. In the African context, each country has its own culture, which may affect the behaviour of the project manager. Also, the authors admit that the sample size is relatively small, which greatly reduces the generalizability of the results.

Practical implications

These findings have important implications. First, because a project leader’s humility enhances project success, it is critical for development projects to select leaders who demonstrate modest conduct in the workplace. The perfect selection of a humble leader depends heavily on judgements about the characteristics of a humble leader from new project manager candidates.

Originality/value

Drawing on conservation of resources theory, this study found that humble leadership is important for project success, thus extending the utility of the concept of humble leadership to the project literature.

Details

The Learning Organization, vol. 31 no. 2
Type: Research Article
ISSN: 0969-6474

Keywords

Article
Publication date: 21 January 2022

Mazhar Farid Chishti, Rizwana Bashir, Tanja Mancinelli and Rana Tanveer Hussain

The primary goal of this study is to look at the behavioral factors that influence an individual's decision to invest in the Pakistan Stock Exchange (PSX).

Abstract

Purpose

The primary goal of this study is to look at the behavioral factors that influence an individual's decision to invest in the Pakistan Stock Exchange (PSX).

Design/methodology/approach

Existing behavioral finance theories serve as a foundation for hypotheses. Further hypotheses were investigated by disseminating questionnaire results from a number of individual Pakistani investors. Brokerage and asset management fund managers were also questioned in semi-structured interviews. The obtained data were analyzed using statistical package for the social sciences, and latent variables were identified using the structural equation model (SEM) and an asset management operating system (AMOS).

Findings

Individual investor investment decisions in the PSX are influenced by five behavioral factors: herding, market, prospect, overconfidence and gambler fallacy and anchoring-ability bias. The majority of the variables have a modest impact; however, the market component has a significant impact. Only three behavioral elements, herding, prospect and heuristic, are found to influence investment performance among the behavioral factors stated above. Heuristic habits have been discovered to have the greatest positive impact on investment performance.

Practical implications

This study is one of the few in Pakistan that looked at the factors that influence stock investment decisions using behavioral finance. Prior research has only considered the effects of a restricted number of behavioral characteristics on Pakistani individual investors; however, this study seeks to use a whole collection of behavioral factors to examine their impacts on Pakistani individual investors.

Research limitations

The focus of the study remains on the individual investor, whereas the impact of institutional investors on investment behavior could bring different outcomes.

Originality/value

This is among the few studies that investigated the impact of cognitive factors on investment decisions in the context of Pakistan and will help policy makers, opinion makers and individuals.

Details

Journal of Economic and Administrative Sciences, vol. 39 no. 4
Type: Research Article
ISSN: 1026-4116

Keywords

Article
Publication date: 7 July 2022

Muhammad Azam Khan, Niaz Ali, Himayatullah Khan and Lim Chia Yien

This study aims to explore empirically the impact of various factors/determinants on housing prices at the country level as well as in Lahore, the most populous metropolitan city…

Abstract

Purpose

This study aims to explore empirically the impact of various factors/determinants on housing prices at the country level as well as in Lahore, the most populous metropolitan city of the most populous province Punjab, Pakistan.

Design/methodology/approach

This study uses monthly data ranging from 2013M1 to 2020M1 on variables used in the study. Based on the stationarity results, the method of robust least square is used as an estimation technique. The validity of initial results is also authenticated by canonical cointegration regression.

Findings

The empirical result reveals that all included variables significantly affect housing prices both at country level as well as in Lahore. This study found negative impact of regressor age, real exchange rate and urbanization on housing prices, whereas the positive impact of gross domestic product (GDP) per capita, foreign remittances, broad money and real interest rate on housing prices in the case of Pakistan was found. On the other hand, results unveiled the negative impact of regressor age (proportion of population aged between 15 and 64), real exchange rate and urbanization on housing prices, whereas the positive impact of GDP per capita, foreign remittances, broad money and real interest rate on housing prices in Lahore metropolitan city was unveiled.

Originality/value

Based on the extant literature survey, this is a more holistic study of its kind that uncovers the macroeconomic determinants by considering the demand side, supply side and demographic factors of escalated housing prices in Pakistan, so that proper policies can be adopted to keep the housing sector stable. Empirical findings are helpful to acquire an enhanced understanding of how the housing price is determined and form a base for government to tackle the housing affordability problem.

Details

International Journal of Housing Markets and Analysis, vol. 16 no. 5
Type: Research Article
ISSN: 1753-8270

Keywords

Article
Publication date: 26 January 2023

Nadia Hanif, Anam Javaid, Noman Arshed and Abdul Rafay

Money laundering (ML) is the process used to convert the proceeds of crimes into lawful form. This global problem promotes social ills, corruption and organized crimes. Various…

Abstract

Purpose

Money laundering (ML) is the process used to convert the proceeds of crimes into lawful form. This global problem promotes social ills, corruption and organized crimes. Various instruments are used to counter individual illicit behavior. However, in low-income countries, these regulations are not common because of weak institutions, poor governance and a lack of awareness about the negative consequences of ML. In these countries, multinational corporations take advantage of poor law and order, lower environmental regulations and corruption and shift their domestic operations into foreign countries.

Design/methodology/approach

This study uses a multiple mediator model to investigate the link between foreign direct investment (FDI), environmental degradation measured as CO2 emissions (CE), exports and ML for 118 countries between 2008 to 2018.

Findings

Results indicate that FDI promotes exports and CE, leading to illicit financial flows.

Originality/value

Policymakers should enforce checks on foreign funds flow and adopt illicit flow mitigation measures to minimize ML globally.

Details

Journal of Money Laundering Control, vol. 26 no. 6
Type: Research Article
ISSN: 1368-5201

Keywords

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