Performance Measurement and Metrics: Volume 3 Issue 3

Demonstrating impact through qualitative research

The paper discusses the assessment of the value and impact of public libraries using social audit as a methodology. It seeks to demonstrate that qualitative assessments are often…

Networked electronic services usage patterns at four academic health sciences libraries

An examination of the methodology and results from patron use surveys of networked electronic services at four geographically disparate academic health science libraries in the…

The impact of information technology and online library resources on research, teaching and library use at the University Of Washington

Survey results and focus group discussions at the University of Washington suggest that the impact of information technology is pervasive, evolving rapidly, and indicative of…

Successful students: does the library make a difference?

One of the most important products of the academic endeavour is students’ success in their courses of study. However, despite various attempts over the years, it has seldom been…

Using “Children’s Voting” in Japan to improve information literacy: children’s information use in learning activity

Children’s Voting is a unique and unusual learning experience in Japan. It may be used as a practical learning method in order to develop the information literacy of children…

An Ounce of Prevention: Integrated Disaster Planning for Archives, Libraries and Record Centers

Creating a successful e‐information service

Lis-perf-measures December 2002

Note from the publisher

5th Northumbria International Conference on Performance Measurement in Libraries and Information Services

Measuring impact and outcomes