Demonstrating impact through qualitative research
Bob Usherwood
(Bob Usherwood is Professor, Department of Information Studies, The University of Sheffield, Sheffield, UK.)
1607
Abstract
The paper discusses the assessment of the value and impact of public libraries using social audit as a methodology. It seeks to demonstrate that qualitative assessments are often a more meaningful way of demonstrating the value and impact of a service and its achievement.
Keywords
Citation
Usherwood, B. (2002), "Demonstrating impact through qualitative research", Performance Measurement and Metrics, Vol. 3 No. 3, pp. 117-122. https://doi.org/10.1108/14678040210453546
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited