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Conceptualizing smart citizen: relationships and reciprocity with smart government

Muhammad Younus (Department of Government Affairs and Administration, University of Muhammadiyah Yogyakarta, Yogyakarta, Indonesia and Department of Product Research and Software Development, TPL Logistics Pvt Ltd, Karachi, Pakistan)
Achmad Nurmandi (Department of Government Affairs and Administration, University of Muhammadiyah Yogyakarta, Yogyakarta, Indonesia)
Suswanta Suswanta (Department of Government Affairs and Administration, University of Muhammadiyah Yogyakarta, Yogyakarta, Indonesia)
Wahdania Suardi (Department of Government Affairs and Administration, University of Muhammadiyah Yogyakarta, Yogyakarta, Indonesia)

Transforming Government: People, Process and Policy

ISSN: 1750-6166

Article publication date: 24 July 2023

Issue publication date: 23 February 2024

159

Abstract

Purpose

The purpose of this paper is to focus on explaining the concept of a smart citizen and in what way it is related to and dependent on smart government.

Design/methodology/approach

To study this specific use case, researchers use “Qualitative Research.” For the review of the literature, the authors used an indirect citation. Additionally, VOSviewer software was used to evaluate the research data for this paper.

Findings

As researchers, the authors will explain how smart governments lay the foundation for transforming an ordinary citizen into a smart citizen. Also, they will be highlighting the significance and importance of citizens becoming smart in the future and how it will give an edge to any country over others in terms of development and growth.

Originality/value

After it, the authors will be sharing the essential qualities that are joined together to make a smart citizen and able to distinguish between a common citizen and smart citizen. Finally, creating an understanding of it, the emphasis will be on the facilities and services smart citizens will get under a smart government, which will eventually increase the smartness of the citizens.

Keywords

Acknowledgements

The research work of this article was supported by Achmad Nurmandi, Suswanta and Wahdania Suardi from the University of Muhammadiyah Yogyakarta. The researcher would like to express his immense gratitude to his supporters who have provided all necessary insight and expertise for assistance in this research.

Funding: The authors of the paper reported that there is no funding associated with the work featured in the article.

Conflicts of Interest: The authors declare no conflict of interest.

Citation

Younus, M., Nurmandi, A., Suswanta, S. and Suardi, W. (2024), "Conceptualizing smart citizen: relationships and reciprocity with smart government", Transforming Government: People, Process and Policy, Vol. 18 No. 1, pp. 71-85. https://doi.org/10.1108/TG-02-2023-0016

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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