Many organizations are adopting an integrated approach to implementing and managing important elements of their revenue stream activities, particularly as applied to conducting business on the Internet. Integrated information systems are an important part of this effort to improve service to customers. Describes what management can expect from recent advances in integrated revenue software applications, outlines major system deliverables, and reports critical success factors for traditional and e‐business revenue stream system projects.
Walker, K.B. and Johnson, E.N. (2001), "Planning a revenue stream system in an e‐business environment", Industrial Management & Data Systems, Vol. 101 No. 8, pp. 406-413. https://doi.org/10.1108/EUM0000000006171
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