Industrial Management & Data Systems
Issue(s) available: 339 – From Volume: 80 Issue: 9, to Volume: 121 Issue: 4
Category:
Information and Knowledge Management
Volume 121
Volume 120
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Issue 12 2020 Advanced Issues in PLS Path Modelling: New Guidelines for Business and Information Systems Research
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Volume 119
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Issue 9 2019
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Volume 118
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Issue 2 2018 Responsible consumption and production in corporate decision-making models using soft computation
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Volume 117
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Volume 114
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Volume 113
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Volume 112
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Volume 111
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Volume 110
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Volume 109
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Volume 108
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Volume 101
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Volume 86
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Volume 82
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Volume 81
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Issue 2/3 1981
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Issue 1 1981
Volume 80
Fuzzy-logic-based support tools for initial screening of manufacturing reshoring decisions
Per Hilletofth, Movin Sequeira, Wendy TateThis paper investigates the suitability of fuzzy-logic-based support tools for initial screening of manufacturing reshoring decisions.
Building a hierarchical framework of corporate sustainability transition challenges using the qualitative information approach
Ming-Lang Tseng, Taufik Kurrahman, Asik Hanita, Ming K. Lim, Yeneneh Tamirat NegashThis study aims to form a valid measure and hierarchical framework to achieve corporate sustainability transitions (CSTs).
Understanding how firm attributes affect voice in brand community
Yongqiang Sun, Cailian Zhao, Xiao-Liang ShenCustomers' continuous value creation (e.g. voice) is an important research issue for the success of brand virtual community (BVC) and new product development, while it is…
Using text mining to measure mobile banking service quality
Byung-Hak Leem, Seong-Won EumThe purpose of this study is to propose a method of measuring service quality as well as suggesting to detect customer complaints through analysis of customer online…
Does interest alignment between hotels and online travel agencies intensify review manipulations?
Yan Chen, Tianwei Tang, Yongjian Li, Di FanThis study examines whether a higher interest alignment between online travel agencies (OTAs; hosting platform) and hotels (business owners) will intensify review…
Impact of workplace frustration on online gamer loyalty
Gen-Yih Liao, Thi Tuan Linh Pham, Tzu-Ling Huang, T.C.E. Cheng, Ching-I TengOnline games are prevalent internet applications and are known for satisfying the various needs of users. Nonetheless, little is known about whether online games could be…
Cyber-physical spatial temporal analytics for digital twin-enabled smart contact tracing
Zhiheng Zhao, Ray Y. Zhong, Yong-Hong Kuo, Yelin Fu, G.Q. HuangPhysical gatherings at social events have been found as one of the main causes of COVID-19 transmission all over the world. Smartphone has been used for contact tracing by…
Unlocking causal relations of barriers to big data analytics in manufacturing firms
Rakesh Raut, Vaibhav Narwane, Sachin Kumar Mangla, Vinay Surendra Yadav, Balkrishna Eknath Narkhede, Sunil LuthraThis study initially aims to identify the barriers to the big data analytics (BDA) initiative and further evaluates the barriers for knowing their interrelations and…
The quality of user experiences for mobile recommendation systems: an end-user perspective
Woon Kian Chong, Zhuang MaThis paper attempts to identify key factors (i.e., personalization, privacy awareness and social norms) that affect user experiences (UXs) of mobile recommendation systems…
Blockchain performance in supply chain management: application in blockchain integration companies
Leo Hong, Douglas N. HalesPerformance assessment of blockchain in the supply chain requires a systematic approach because of its interdisciplinary and multiobjective nature. Hence, four types of…
How to leverage manufacturing digitalization for green process innovation: an information processing perspective
Zelong Wei, Lulu SunThe aim of this study was to examine how manufacturing digitalization can be leveraged to promote green innovation in the digital era by investigating the effects of…
Reinforcement learning for content's customization: a first step of experimentation in Skyscanner
Chiara Giachino, Luigi Bollani, Alessandro Bonadonna, Marco BertettiThe aim of the paper is to test and demonstrate the potential benefits in applying reinforcement learning instead of traditional methods to optimize the content of a…
Assessing the hotel service robot interaction on tourists' behaviour: the role of anthropomorphism
Jing Wen Jia, Namho Chung, Jooyoung HwangThe main purpose of this study is to investigate the impact of service robots on hotel visitors' behaviour and to verify the role of anthropomorphism(human likeness) in…
Service design for intelligent exhibition guidance service based on dynamic customer experience
Ching-Hung Lee, Qiye Li, Yu-Chi Lee, Chih-Wen ShihA good customer experience means meeting the customer expectation. Thus, unexpected customer experience is usually a good point to initiate improvement or innovation for…
Designing the best avatar to reach millennials: gender differences in a restaurant choice
Miguel Angel Gonzales-Chávez, Natalia Vila-LopezThe two major purposes of this paper are as follows: first, to identify those appropriate key attributes that a commercial avatar promoting a leisure service must have in…
Enablers to supply chain performance on the basis of digitization technologies
Himanshu Gupta, Sarangdhar Kumar, Simonov Kusi-Sarpong, Charbel Jose Chiappetta Jabbour, Martin AgyemangThe aim of this study is to identify and prioritize a list of key digitization enablers that can improve supply chain management (SCM). SCM is an important driver for…
Does China's power supply chain systems perform well? A data-based path-index meta-frontier analysis
Jiasen Sun, Shuqi Xu, Guo LiTo improve the sustainable performance of the power supply chain system (PSCS), the Chinese government proposed a series of relevant policies and promoted the application…
How reviewer level affects review helpfulness and reviewing behavior across hotel classifications: the case of Seoul in Korea
Sunyoung HleeThe purpose of this study is to explore the effect of reviewer qualification and credibility (RQC) and hotel classification involving online hotel reviews (OHRs). The…
Developing a smart system with Industry 4.0 for customer dissatisfaction
Chun-Min Kuo, Wen-Yuan Chen, Chin-Yao Tseng, Chang Ting KaoThis paper develops a smart system based on the concept of Industry 4.0 to prevent customer dissatisfaction. The value of this prevention system is that it enables…
Designing an advanced system for destination management: a case study of Northern Indiana
Yeongbae Choe, Daniel R. FesenmaierThe purpose of this paper is to describe the core of an advanced destination management system, which uses a series of data matching techniques and business analytics.
Construction and empirical research on acceptance model of service robots applied in hotel industry
Lina Zhong, Xiaoya Zhang, Jia Rong, Hing Kai Chan, Jinyu Xiao, Haoyu KongRobots, as the crystallization of new artificial intelligence, are being applied in various fields, especially the hotel industry. They are seizing the opportunities…
Improving supply chain collaboration through operational excellence approaches: an IoT perspective
Li Cui, Meihua Gao, Jing Dai, Jian MouCollaboration is an important emerging dimension of sustainable supply chain management. How to improve supply chain collaboration (SCC) by means of operational excellence…
M-Tour: A new socio-technological design application for destination competitiveness in Egypt
Joseck Nyaboro, Kwangsoo Park, Jaehyun ParkThe study explores how the comparative tourism destination could incorporate the merits of the competitive tourism destination by implementing a socio-technical design…
Thematic analysis of destination images for social media engagement marketing
Seobgyu Song, Seunghyun “Brian” Park, Kwangsoo ParkThis study assessed the effect of photo themes to facilitate social media user engagement in Facebook brand pages and emphasized the important role of designing images for…
The organizational collaboration framework of smart logistics ecological chain: a multi-case study in China
Weihua Liu, Yanjie Liang, Shuang Wei, Peng WuThis study explores the influencing factors of smart logistics ecological chain's (SLEC's) organizational collaboration and designs a corresponding conceptual framework.
Dynamics of hotel website browsing activity: the power of informatics and data analytics
Irene Cheng Chu Chan, Jing Ma, Rob Law, Dimitrios Buhalis, Richard HatterThis paper aims to investigate the temporal dynamics of users browsing activity on a hotel website in order to derive effective marketing strategies and constantly improve…
Key factors for implementation and success of destination management systems. Empirical evidence from European countries
Catarina Antónia Martins, Maria João Aibéo Carneiro, Osvaldo Rocha PachecoDestination management organizations perform a very important role regarding the management of tourism destinations. Destination management systems are a key technological…
Research on power-law distribution of long-tail data and its application to tourism recommendation
Xiang Chen, Yaohui Pan, Bin LuoOne challenge for tourism recommendation systems (TRSs) is the long-tail phenomenon of ratings or popularity among tourist products. This paper aims to improve the…
Examining the role of narratives in civic crowdfunding: linguistic style and message substance
Chang Heon Lee, Yiyang Bian, Rajaa Karaouzene, Nasreen SuleimanThe purpose of this paper is to explore how linguistic style and message substance influence persuasion in civic crowdfunding marketplaces in which written narrative pitch…
ISSN:
0263-5577Renamed from:
Industrial ManagementOnline date, start – end:
1980Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Alain Yee Loong Chong
- Prof Hing Kai Chan