Industrial Management & Data Systems

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Drivers and outcomes of circular economy implementation: evidence from China

Although the circular economy is widely regarded as an essential strategy for firms, the present understanding of the drivers and outcomes of circular economy…

City spatial structure and smart city innovation: the case of China

This study aims to analyze the relevance of the city spatial structure for smart city innovation from the perspective of agglomeration externalities, and discusses whether…

Manufacturing servitization in the digital economy: a configurational analysis from dynamic capabilities and lifecycle perspective

Despite servitization being widely regarded as an essential catalyst to improve manufacturing firms' survival and competitiveness, how to attain servitization remains…

Enhancing online-to-offline delivery efficiency facilitated by Industry 4.0: a personnel configuration perspective

The overuse and scarcity of resources emphasize the importance of the circular economy. The technology facilitated by Industry 4.0 stimulates the implementation of the…

The role of situational normality, swift guanxi, and perceived effectiveness of social commerce institutional mechanisms: an uncertainty reduction perspective

The success of social commerce depends on the actual transactions of consumers, which will be prevented in the presence of high uncertainty. However, attention paid to the…

Strategic technological determinant in smart destinations: obtaining an automatic classification of the quality of the destination

Smart tourist destinations (STDs) make use of new technologies to facilitate and improve the experience of tourists. So why not use these technologies to efficiently…

Understanding circular economy adoption by SMEs: a case study on organizational legitimacy and Industry 4.0

This paper explores how Industry 4.0 facilitates small and medium-sized enterprises (SMEs) in emerging markets to gain and maintain organizational legitimacy from the…

Mobile wallets in cash-based economies during COVID-19

The coronavirus disease 2019 (COVID-19) pandemic altered business and personal activities globally especially stimulating contactless financial transactions. However…

The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence

Emerging competitive dynamics demand small and medium-sized enterprises (SMEs) to continuously comprehend and respond to changing market conditions by implementing…

Are you willing to forgive AI? Service recovery from medical AI service failure

As an emerging technology, medical artificial intelligence (AI) plays an important role in the healthcare system. However, the service failure of medical AI causes severe…

Artificial intelligence enabled robots for stay experience in the hospitality industry in a smart city

The hospitality industry has witnessed numerous changes to enhance the stay experience of guests. To offer a memorable stay experience, the industry has started deploying…

Supply chain planning and innovation performance: the moderated mediation effect of IT usage

The study aims to figure out the impact of supply chain planning (SCP) on innovation performance (IP), the mediating role of agreement on supply chain vision and goals…

Remanufacturing production decisions considering product life cycle and green consumers' scale in the circular economy

In this paper, the authors aim to study the optimal strategy of original equipment manufacturers (OEMs) considering both consumer segmentation and upward substitution of…

Bolstering green supply chain integration via big data analytics capability: the moderating role of data-driven decision culture

Based on organizational information processing theory, this research explores how big data analytics capability (BDAC) contributes to green supply chain integration (GSCI…

Exploring customers' switching from native to lightweight apps: a push–pull–mooring framework perspective

Lightweight apps such as WeChat mini programs (WMPs) are an emerging mobile channel (m-channel) touchpoint that have gained remarkable popularity among consumers. Despite…

Explaining and predicting click-baitiness and click-bait virality

In the age of social media, when publishers are vying for consumer attention, click-baits have become very common. Not only viral websites but also mainstream publishers…

An investigation of battery storage operating strategies in the context of smart cities

The ongoing urbanization and decarbonization require deployment of energy storage in the urban energy system to integrate large-scale variable renewable energy (VRE) into…

Impact of IT identity on consumer negatively-valenced engagement in mobile medical consultation: from consumer experience perspective

The mobile medical consultation (MMC) service is growing rapidly, but not all consumers are always willing to actively engage with it. To address this issue, based on IT…

A forecasting analytics model for assessing forecast error in e-fulfilment performance

Demand forecast methodologies have been studied extensively to improve operations in e-commerce. However, every forecast inevitably contains errors, and this may result in…

The impact of government subsidies on build-operate-transfer contract design for charging piles in circular economy

Build-operate-transfer (BOT) contracts are widely used in the construction and operation of charging piles for new energy vehicles worldwide and stipulate that governments…

Continuous participation intention in on-demand logistics: interactive effects of order assignment and delivery-related information disclosure strategies

Couriers are in an unequal relationship with on-demand logistic platforms with regards to order assignment and delivery-related information acquisition, which leads to…

Toward green innovation ecosystems: past research on green innovation and future opportunities from an ecosystem perspective

The purpose of this paper is to synthesize the extant literature on green innovation (GI), and more importantly, to provide future directions for GI research from the…

When and how do innovation ecosystems outperform integrated organizations? On technological interdependencies and ecosystem performance

Studies have documented the distinctive advantage of innovation ecosystems in integrating and recombining heterogeneous knowledge resources across firms' boundaries…

Mixed-frequency data-driven forecasting the important economies' performance in a smart city: a novel RUMIDAS-SVR model

The purpose of this study is to forecast the development performance of important economies in a smart city using mixed-frequency data.

Optimal rain gauge network to reduce rainfall impacts on urban mobility – a spatial sensitivity analysis

A sustainable transportation system should represent a win-win situation: minimizing transport's impact on the environment and reducing natural disasters' effects on…

Value co-creation in the multinational technology standard alliance: a case study from emerging economies

This paper aims to explore and analyze how a focal firm, coming from emerging economies, of the multinational technology standard alliance ecosystem engages different…

Investigating the effects of stakeholder collaboration strategies on risk prevention performance in a digital innovation ecosystem

The risks associated with digital innovation increasingly challenge value co-creation among stakeholders within the innovation ecosystem. Stakeholder collaboration is…

A digital transformation-enabled framework and strategies for public health risk response and governance: China's experience

Under uncertain circumstances, digital technologies are taken as digital transformation enablers and driving forces to integrate with medical, healthcare and emergency…

A branch-and-price algorithm for robust parallel batch scheduling problem with uncertain size

In intelligent scheduling, parallel batch processing can reasonably allocate production resources and reduce the production cost per unit product. Hence, the research on a…

Unleashing the potential of digital technologies in emergency supply chain: the moderating effect of crisis leadership

The stakeholders are now demanding more visibility and role clarity in the emergency supply chain to improve collaborative efforts. Using a contingent resource-based view…

Can intelligent manufacturing empower manufacturing? – an empirical study considering ambidextrous capabilities

Intelligent manufacturing has attracted extensive attention from national strategy, academic research and enterprises' practices. The purpose of this study is to…

Managing complementors in innovation ecosystems: a typology for generic strategies

Innovation ecosystem research has highlighted complementors as the critical force to determining focal firm innovation’s success in addition to the traditional value chain…

A multi-dimensional city data embedding model for improving predictive analytics and urban operations

A smart city is a potential solution to the problems caused by the unprecedented speed of urbanization. However, the increasing availability of big data is a challenge for…

A multi-cycle and multi-echelon location-routing problem for integrated reverse logistics

The rapid development of smart cities and green logistics has stimulated a lot of research on reverse logistics, and the diversified data also provide the possibility of…

Making the hospital smart: using a deep long short-term memory model to predict hospital performance metrics

Abundant studies of outpatient visits apply traditional recurrent neural network (RNN) approaches; more recent methods, such as the deep long short-term memory (DLSTM…

Determinants of blockchain adoption as decentralized business model by Spanish firms – an innovation theory perspective

Large attention surrounds identifying the meaningful blockchain business model on financial services, while a little focus about non-financial organizations and solutions…

Impulse purchases during emergency situations: exploring permission marketing and the role of blockchain

The paper explores how consumer behavior for purchasing impulse products changed in the complex and disruptive (emergency) situation of the COVID-19 pandemic when the…

How do keystones govern their business ecosystems through resource orchestration?

Sharing resources with stakeholders is the key for keystones to govern business ecosystems successfully. However, existing research has not paid further attention to how…

Nexus among blockchain visibility, supply chain integration and supply chain performance in the digital transformation era

Digital transformation (DT) in the semiconductor industry goes beyond traditional business operations and supply chain management (OSCM) to the digital world. Despite…

Risk management of supply chains in the digital transformation era: contribution and challenges of blockchain technology

The high degree of likely disruption challenges organizations at all levels to develop and implement innovative strategies. Ensuring supply chain continuity even during…

Determinants of big data analytics adoption in small and medium-sized enterprises (SMEs)

The study challenges the assumption of independence among Technological, Organizational and Environmental (TOE) factors and investigates the influence of TOE factors on…

Analysis and impact of COVID-19 disclosures: is IT-services different from others?

There is ambiguity regarding whether coronavirus disease 2019 (COVID-19) is a boon or bane for the IT services industry. On the one hand, it has created opportunities…

Data-driven bus timetabling with spatial-temporal travel time

Travel time at inter-stops is a set of important parameters in bus timetabling, which is usually assumed to be normal (log-normal) random variable in literature. With the…

Digital transformation to mitigate emergency situations: increasing opioid overdose survival rates through explainable artificial intelligence

The global health crisis represents an unprecedented opportunity for the development of artificial intelligence (AI) solutions. This paper aims to integrate explainable AI…

Evaluating the effectiveness of drones in emergency situations: a hybrid multi-criteria approach

The paper aims to build a customized hybrid multi-criteria model to identify the top three utilities of drones at both personal and community levels for two use cases…

Benefit and risk evaluation of inland nuclear generation investment in Kazakhstan combined with an analytical MGT method

In the process of building the “Belt and Road” and “Bright Road” community of interests between China and Kazakhstan, this paper proposes the construction of an inland…