Index

Advances in the Technology of Managing People: Contemporary Issues in Business

ISBN: 978-1-78973-074-6, eISBN: 978-1-78973-073-9

Publication date: 10 June 2019

This content is currently only available as a PDF

Citation

(2019), "Index", Gordon, P.A. and Overbey, J.A. (Ed.) Advances in the Technology of Managing People: Contemporary Issues in Business (The Changing Context of Managing People), Emerald Publishing Limited, Bingley, pp. 107-208. https://doi.org/10.1108/978-1-78973-073-920191017

Publisher

:

Emerald Publishing Limited

Copyright © 2019 Emerald Publishing Limited


INDEX

Academics
, 161

Acceleration
, 163

Accounting and finance, analytics and AI for
, 137–138

Accounting department
, 71–72

Action concept
, 152

ADA Amendments Act (2008)
, 47

ADKAR Model
, 156

Advanced analytics for business
, 131–132

Advanced IT

BSC framing and dashboard tools
, 62

BSI
, 59–60

business cases for aligning BSCs
, 60–61

current BSC relevance for PM and productivity
, 60

knowledge worker productivity
, 51

mapping L&D objectives to initiatives
, 61–62

MVPs and work
, 52–58

public sector productivity
, 63–65

from theory to practice
, 63

workplace productivity with BSC actions
, 58–59

Affordable Care Act
, 122

Agile
, 69

and accounting department
, 71–72

approach
, 71

and C-level
, 72–73

for entire organization
, 70

paradigm
, 136

principles
, 57

processes
, 53

software project
, 73

value amid chaos
, 53–54

Agile Alliance
, 52–53

value principles from
, 54

Agile Manifesto
, 52–53

declaration for
, 54

Alexa (AI technology)
, 136

Algorithms
, 37

algorithm-based trust model
, 163

AlphaGo AI program
, 180

Amazon
, 10, 132, 138, 140–141

ECS and EKS
, 79

Web Services
, 164

Ambient intelligence (AmI)
, 150

AmI-embedded devices
, 157

AmI-inspired facets
, 153

annoyances
, 155–156

challenges
, 156–158

misconceptions
, 154–155

multimedia environments
, 152

office environment
, 151

realization of misconceptions and annoyances
, 154

typical office
, 149–151

American Automobile Association
, 84

American Monetary Association
, 168

Americans with Disabilities Act of 1990 (ADA)
, 47

Analytic core value proposition
, 138–146

Analytically driven lead-generation process
, 135

Analytics in workplace
, 131–133

and AI for accounting and finance
, 137–138

and AI for business operations management
, 136

and AI for human resources
, 136–137

and AI for international business
, 135–136

for marketing
, 133–134

new paradigm for firms
, 138–146

for sales
, 134–135

Annoyances
, 154–156

“Anywhere, anytime” concept
, 83, 86, 88, 90

APPLE I
, 121

Application Specific Integrated Circuit (ASIC)
, 165

ARPANET/Internet
, 121

Artificial intelligence (AI)
, 3, 5, 10, 37, 52–53, 131, 138, 174, 180

for accounting and finance
, 137–138

for business operations management
, 136

for human resources
, 136–137

for international business
, 135–136

marketing
, 134

Auditing function
, 137

Automation
, 10, 55, 83

Avatars
, 37, 47

Axial coding cycle
, 112

Azure Database for PostgreSQL
, 79

B-Verify
, 170

B2B analytics technique
, 135

Balanced Scorecard (BSC)
, 52, 57, 64

business cases for aligning
, 60–61

current BSC relevance for PM and productivity
, 60

framing and dashboard tools
, 62

workplace productivity with BSC actions
, 58–59

Balanced Scorecard Institute (BSI)
, 59–60

Becker, Rick (fathers of R programming language)
, 144

Behavior(al)
, 109

intent
, 111

unethical
, 192–193

unethical pro-organizational
, 193

Bezos, Jeff (founder of Amazon)
, 140

Big data
, 27, 37, 131, 136, 138–139

analytics
, 55

Bigtable
, 79

Biometric Mirror
, 180

Biosensing technologies
, 37

Bitcoin (BTC)
, 161–162, 164–165

ATMs
, 164

as cryptocurrency
, 164–166

digital currency
, 161, 167

regulation
, 166–167

Bithumb
, 164

BizTech Magazine
, 52

Blockchain
, 161

Bitcoin as cryptocurrency
, 164–166

Bitcoin regulation
, 166–167

blockchain as innovation
, 162–164

cryptocurrency and trending projects
, 168–170

early adopters
, 168

limitations
, 170

Blue Origin
, 4

Bluetooth
, 77

Border Gateway Protocol
, 164

Broadband
, 105

Broodfond (bread funds)
, 85

Businesses
, 52

business operations management, analytics and AI for
, 136

cases for aligning BSCs
, 60–61

ethics
, 187, 191–194

models
, 6–7, 131

C# programming language
, 75

C-level, agile and
, 72–73

C/C++ programming language
, 77

Capital One
, 145

Cassandra
, 79

Centennials
, 41

Chambers, John (fathers of R programming language)
, 144

Change management
, 114

Changing educational systems
, 91

Charitable sectors
, 161–162

Chat groups
, 93

Citations
, 62

Citrix
, 104

Cloud computing
, 6, 10–11, 104–105, 124, 127, 131, 138

Cloud Services
, 138

Cloud-based gaming

services
, 38

solutions
, 44, 48

Co-creation tools
, 104

Co-opetition
, 9

Coaching
, 34–35

Cognition
, 180

CoinDesk (2018)
, 164–165

Coinis
, 164

Collaboration technology
, 100, 102

Collaborative intelligence
, 4–5

Collaborative learning in virtual spaces
, 47

Commodity Futures Trading Commission
, 167

Communication
, 100–102

communication-focused technology
, 102–104

high-context
, 112

Competitive weapon, technology as
, 3–4

Complementors
, 9

Computer processing units (CPUs)
, 165

Computer-mediated communication (CMC), c

Container

hosting systems
, 79

platform
, 78

Continuous Deployment and Delivery
, 77–78

Contract specifications
, 23

Conventional workplace
, 149

Coordination-focused technology
, 104–105

Correlation and conflict
, 18

Coworker.org
, 85

Create-once-deploy-many design
, 45

Credit card fraud detection
, 138

Critical thinking
, 176

Cross-functional teams
, 73, 78

CrowdFlower
, 85

CrowdWorks
, 85

Cryptocurrency
, 161–162

bitcoin as
, 164–166

exchanges
, 164

systems
, 167

Cryptography for quantum computing
, 189

Cryptokernel
, 169–170

Culture as factor in technology projects
, 110–111

Currency
, 162

digital
, 161, 167

fluctuations
, 164

virtual
, 167

Curtin, Melanie
, 52

Customer-facing
, 58

Customers
, 59

Cyber-wallets
, 164

Cyberspace
, 8, 188, 193

Dashboard tools
, 62

Data Warehouse
, 133

Database wars
, 79

Deep learning techniques
, 180

Department of Informatics at Polytechnic Institute
, 151–152

Depersonalization changes
, 116

Desktop virtualization
, 104

Developmental identity model
, 113

Device concept
, 152

Digital

currency
, 161, 167

divide
, 97, 128

footprint
, 6

goods
, 38

natives
, 83

transactions
, 161

Digital Currency Initiative (DCI)
, 168–169

Digitized Human Resource Development Framework Model (dHRD Framework Model)
, (see also Human resource development (HRD)), 38–39

and future workforce
, 40–43

gamification engagement strategies
, 46–47

immersive 3D training environments to engaging employees
, 43–44

legal and ethical considerations
, 47–48

psychological influencers of motivation
, 39

recommendations
, 48

Disruptive innovation
, 161

Distributed cloud-based computing
, 38

Distributed Denials of Service (DDoS)
, 165

Diverse stakeholder organizational perspectives
, 13–14

Diversifying risk process
, 132

Docker Enterprise Edition
, 78

Docker technology
, 78–79

Document analysis
, 118

Documentation
, 21–22

Domain Name System
, 164

.NET
, 75

.NET Core
, 75

Double-Spending attack
, 165

Dropbox
, 104

Dynamic learning
, 40

Dynamo
, 85

E-government, public trust in
, 125–126

E-learning and mobile
, 34

E-mentees
, 96–97

E-Mentoring
, 95–96

benefits
, 96

challenges
, 97

E-mentors
, 96–97

increasing access
, 96–97

lack of trust
, 97

lowering barriers
, 96

eHarmony
, 138–140

Ehereum (ETH)
, 165

Electronic economy
, 156–157

Emails
, 93

Emotions
, 109, 113, 116

emotion-based themes
, 113

evidence of
, 117

Employee

acquisition
, 17

behavior regarding technology
, 118

experience
, 116

Personas
, 71

resistance
, 110

work-identity
, 117

Employer-based benefits
, 86

Engaged employees
, 41

Entanglement
, 190–191

Enterprise

enterprise-level application
, 74

enterprise-quality application server management
, 79

view in decision making
, 14

Enterprise resource planning system (ERP system)
, 15

Erikson Developmental Identity model
, 117

Erikson’s model
, 116

EtherDelta
, 164

Ethereum
, 163

Ethernet technology
, 121

Ethics
, 187

ethical responsibility
, 180

and teleportation of matter
, 194

Event concept
, 152

Expectancy Theory
, 39

Expedia
, 143

Extrinsic motivation
, 40

Face-to-face

interaction
, 93

mentoring
, 97

FaceTime (video conferencing tool)
, 103

Feeling Wheel
, 112–113

Fifth-generation technology (5G technology)
, 105, 174, 180–181

File-sharing tools
, 104

Financial Accounting Standards Board
, 167

Financial agencies
, 161–162

Financial assessment

confidentiality, proprietary, and IP needs
, 21–22

organizational vs. employee devices
, 20, 21

privacy considerations
, 20–22

Financial backing
, 84

Financial Crimes Enforcement Network (FinCEN)
, 167

Financial services sector
, 163

Firms

Amazon
, 138, 140–141

data analysis
, 146

eHarmony
, 139–140

innovation in
, 144–145

Netflix
, 138–139

new paradigm for
, 138

Pandora
, 141–143

Zillow Group
, 143–144

First Round Capital
, 168

Flat hierarchy
, 71

“Flatter” management hierarchy
, 71

Freeconferencecall (video conferencing tool)
, 103

Freelance economy
, 88–90

Freelancer workforce
, 84–86

Function-as-a-Service (FaaS)
, 79

Game theory
, 9

Gamification

engagement strategies
, 38, 46–47

in 3D VLE
, 40

Gas turbines
, 2

Gen Z
, 46

cohort
, 41

consumers
, 42

General Data Protection Regulation (GDPR)
, 47

General Electric (GE)
, 10

Capital
, 133, 145

Commercial Finance
, 135

Generation 1.0 (2009)
, 162

Generation 2.0 (2010)
, 163

Generation 3.0 (2012)
, 163

Generation 4.0 (2017)
, 163

Generation X
, 83

Generation Y
, 83

Generation Z
, 83

Hollywood model
, 86–88

long tail of
, 90–91

rise of Freelancer workforce
, 84–86

square feet and Freelance economy
, 88–90

GENPACT Analytics
, 145

Gesellschaft für Internationale Zusammenarbeit (GIZ)
, 156–157

Global Creative Index, The
, 88

Global Fintech Report (2018)
, 168

Globalization
, 1, 25, 34, 83, 193

and collaborative intelligence
, 4–5

technology as competitive weapon
, 3–4

technology as main driver of
, 2–3

technology commercialization
, 4

Globoforce™ survey
, 58

Goal-Setting Theory
, 39

Good Docs
, 104

Google
, 10, 105, 138

Google Container Engine
, 79

Google Drive
, 104

Google Glass
, 104

Google Home
, 136

Google Slides
, 104

Googleplex
, 89

GoToMeeting (video conferencing tool)
, 103

Government Executive
, 84

Graphics processing units (GPUs)
, 165

Gravity (film)
, 87

Great Depression
, 86

Greenpeace
, 168

GroupMe (video conferencing tool)
, 103

Hacking
, 188

Hardware maintenance
, 23

Harvard Business Review
, 89

Harvard Mark I
, 121

Hastings, Reed (founder of Netflix)
, 138

Health insurance
, 89

Heutagogy
, 41

High-context communication
, 112

Hollywood model
, 86–88

House Committee on Education and Workforce (2017)
, 90

Human resource (HR)
, 70–71

Human resource development (HRD)
, (see also Digitized Human Resource Development Framework Model (dHRD Framework Model)), 25, 27

emerging trends in advancing technologies
, 26–28

issues and challenges of using technology
, 30–33

opportunities for use of advancing technologies
, 33–35

value and benefits of technology use
, 29–30

Human resource management (HRM)
, 25

Human resources, analytics and AI for
, 136–137

Human-based trust model
, 163

Human-Centered Interface capability
, 152

Human–computer interaction
, 151

IBM Corporation
, 10, 55

iGeneration
, (see Generation Z)

Immersive 3D training environments to engaging employees
, 43–44

In-person meetings
, 35, 102

Incubation
, 163

Independent Professions (IPros)
, 85

Independent Workers Pilot Program Act
, 90

Industrial Age
, 52

Industrial Internet
, 136

Industrial Research Institute
, 86

Industry 4.0
, 76–77

Information
, 188–189

quantum teleportation of
, 190

weaponization
, 188

Information technology (IT)
, 13, 51, 69, 189

mobile device integration in future organizational planning
, 20–22

outsourcing vs. insourcing implications
, 22–23

stakeholder involvement in assessing IT advances
, 13–16

strategy planning for mergers and acquisitions
, 16–20

systems technology
, 174, 179–180

tool availability
, 56

Infrastructure
, 56, 78

sustainable
, 156

technical processing
, 38

Innovation
, 3, 174

blockchain as
, 162–164

culture
, 175

and technology adoption processes
, 56

Innovators
, 3

Instant messaging
, 101

Insurance
, 132

Intangible impacts
, 19

Integrated collaborative technologies
, 102

Intellectual property (IP)
, 87

acquisition
, 17–18

and information
, 194

protection
, 189–190

Intelligent proximity
, 155

Interfaces
, 77

Internal processes
, 58–59

Internal-combustion engines
, 2

International business, analytics and AI for
, 135–136

Internet
, 83, 122, 170, 189

Internet of Everything (IoE)
, 76–77

Internet of Things (IoT)
, 38, 55, 76–77, 103–104, 133, 136, 157, 163, 181

Internet Protocol Telephony (IPT)
, 154–155

Internet Service Provider
, 164

Intrinsic motivation
, 40

Invoice analysis
, 137

Isomorphic UI applications
, 79

Java
, 75

Java SE 9
, 75

JavaScript
, 77

re-emergence
, 74

Join.me
, 104

Kiosk system
, 125

Knowledge
, 175

knowledge-based organization
, 63–64

knowledge-sharing culture
, 56

Knowledge workers
, 10

productivity
, 51, 56

Kymeta
, 4

Law enforcement
, 167

Law of One Price between Exchanges
, 166

Leadership assessments
, 34

Leadership training
, 34

Lean Six Sigma
, 136

Learning

goals
, 39

and growth perspective
, 63–64

mobile
, 34

Learning and development (L&D)
, 25, 28, 33–34, 56, 58

mapping L&D objectives to initiatives
, 61–62

Ledger technology
, 162

Leveraging technology
, 173

Lewin’s field theory
, 111

Light emitting diode (LED)
, 149

display
, 154–155

light
, 154

Lightning Network
, 169

Litecon (LTC)
, 165

Long tail of Generation Z
, 90–91

Machine learning
, 37–38, 53, 75–76, 131, 138

Mainframes
, 133

Man-in-the-middle attacks
, 189

Management
, 176

agile and accounting department
, 71–72

agile and C-level
, 72–73

agile for entire organization
, 70

business teams using technology practices
, 69

Continuous Deployment and Delivery
, 77–78

database wars
, 79

Docker
, 78

flat hierarchy
, 71

HR
, 70–71

innovation
, 8–9

interfaces
, 77

IoE, IoT, and Industry 4.0
, 76–77

beyond language–implementation concepts
, 78

and leadership development
, 34

machine learning
, 75–76

Nerd section
, 73–74

NodeJS
, 74–75

practices
, 6–7

re-emergence of JavaScript
, 74

serverless technology
, 79

tried and true technologies
, 75

true cross-functional teams
, 73

TypeScript
, 74

MapReduce
, 79

Marketing analytics
, 133–134

Measured employee engagement
, 56

“Measurement culture”
, 63

Mentoring
, 93–95

Mergers and acquisitions

analysis of actual IT situations
, 18–20

initial assessment of required supporting technology
, 18

IP acquisition
, 17–18

rationale for
, 17

technology strategy planning for
, 16

Microservice architecture
, 78

Microsoft
, 75, 143

Future Vision
, 89

Microsoft Excel platform
, 63

Millennials
, 40–41, 46, 83

entering leadership roles
, 43

generation
, 42

key drivers
, 42

Misconceptions
, 153–155

MIT
, 168

Sloan report
, 55

Trending MIT Digital Currency Projects
, 169

Mobile device integration
, 20

future needs projections
, 21–23

situation assessment
, 20–21

Mobile learning
, 34

Mobile solutions
, 6

Modern workplace descriptors
, 52

Modernization
, 154

effect
, 150

MongoDB databases
, 77

Moral disengagement
, 193

Moral emotion evaluation
, 194

Most valuable players (MVPs)
, 51

agile value amid chaos
, 53–54

IT tool availability
, 56

no single PM framework fits
, 57–58

technology factors
, 53–55

value and cost
, 56–57

and work
, 52

Motion sensor lights
, 154

Motion-enabled device
, 152

Multigenerational factor
, 25

MyEtherWallet users
, 164

MySQL-compatible database Aurora database
, 79

Nakamoto Satoshi (Bitcoin)
, 164–165

Navigation
, 155

Nerd section
, 73–74

Netflix
, 138–139

New markets
, 17

New office environment of today
, 154

New Trade theory
, 3

NodeJS
, 74–75

Nodes
, 163

Nonprofit organizations
, 168

NoSQL
, 79

databases
, 77

NVivo 10® software
, 112

Office lighting
, 156–157

Online radio app
, 141

Open-source model
, 75

OpenJDK Community
, 75

Oral-B electric toothbrush
, 133

Organization(al)
, 70, 161

balance
, 69

change
, 110

culture
, 109, 111

leaders
, 100, 109, 117–118, 173, 176

network analysis software
, 137

perspectives
, 19

technology change
, 109

Organizational development (OD)
, 28

Outsourced IT situations, management of
, 23

Outsourcing utilization, long-term
, 23

PaaS services
, 79

Pandora
, 131, 138, 141–144

People Analytics
, 137

Performance management (PM)
, 51–52

current BSC relevance for productivity and
, 60

single PM Framework Fits
, 57–58

Periodization
, 2

Personality inventories
, 69

Personas
, 69, 71, 73, 80

Pew Research Center
, 41

Phone conferences
, 101–102

Planetary Resources
, 4

Plus L&D
, 59

Positive cultural reinforcements
, 40

PostgreSQL-compatible database Aurora database
, 79

Practitioners
, 161

Predictive analytics
, 131–132

Premium
, 132

Price index
, 164–165

Pricing analysis
, 133

Prioritization
, 62

Private sector
, 16, 122

Problem and opportunity root causes
, 22–23

Proctor and Gamble (P&G)
, 132–133

Product expansion
, 17

Product/company endorsement
, 62

Productivity
, 53, 153

current BSC relevance for PM and
, 60

Programming languages
, 75

Project goals
, 15

Project iterations
, 69

Protégé
, 96

interaction
, 93

relationships
, 94

Protocols
, 78

Psychological theories
, 40

Psychosocial development model
, 116

Public digital displays
, 152

Public sector
, 16

productivity
, 63–65

situations
, 19–20

Public trust in E-government
, 125–126

Python
, 75, 77

Quantitative derivative model
, 110

Quantum cryptography
, 189

Quantum duality
, 177

Quantum dynamics
, 176

Quantum entanglement
, 177

Quantum leadership
, 173

AI techniques
, 180

5G technology
, 180–181

horizons
, 176–179

information systems technology
, 179–180

string theory
, 173–174

technology management boundaries
, 174–176

technology transmuting
, 181

Quantum mechanics
, 176

Quantum physics
, 190

Quantum superposition
, 177

Quantum teleportation
, 187

business ethics
, 191–194

ethics and teleportation of matter
, 194

information
, 188–189

of information
, 190

protecting intellectual property
, 189–190

quantum theory
, 190

technology advancement
, 187–188

teleportation of matter
, 191

Quantum theory
, 190

“R” programming language
, 144

Re-emergence of JavaScript
, 74

Realization of misconceptions and annoyances
, 154

Recorded peer review process
, 58

Redefinition phase
, 94–95

Rehabilitation Act (1973)
, 47

Relational database management systems (RDBMS)
, 133

Relational database services
, 79

Relationship building
, 40

Request for proposal (RFP)
, 23

Research and Development projects (R&D projects)
, 86

Researchers
, 161

Resistance to change
, 18, 32

Reskilling program
, 11

Responsibilities, conflicting
, 14–15

Retirement accounts
, 89

Return on investment (ROI)
, 133

Ripple (XRP)
, 165

Rise of the Creative Class, The
, 88

Rudimentary technologies
, 123

Sales

analytics for
, 134–135

forecasting
, 135

performance management tools
, 135

Salesforce.com (management tools)
, 135

Samsung
, 105

Sarbanes–Oxley Act (2002)
, 192

SAS software tools
, 135

Satoshi
, 165

Savvy organizations
, 11

Scheduling tools
, 104

Seamless technology
, 38

Security
, 191

Selective coding
, 112

Self-Determination Theory
, 39

Self-directed analytics
, 55

Selfish Mining attack
, 165

Serverless FaaS
, 79

Service concept
, 152

Service-orientated government agencies
, 127

Services Oriented Architecture
, 78

Short-term outsourcing utilization
, 23

Sierra Nevada Corporation
, 4

Silicon Valley ecosystem
, 87

Simple calculating systems
, 121

Single asynchronous email
, 101

SiriusXM (satellite radio channel)
, 141, 143

Six Sigma
, 57, 135

Lean Six Sigma
, 136

Skepticism
, 157

Skype (video conferencing tool)
, 34–35, 103

Skyscraper
, 88

Slack (messaging tool)
, 104

Small and mid-sized companies (SMBs)
, 55

Small Business Computing’s website
, 56

Small businesses
, 6

Smart companies
, 10

Smart contract
, 164

Smartphones
, 77, 102, 127

Social exchange theory
, 193

Social networks
, 111

Société Mutuelle pour Artistes (SMart)
, 86

Society for Human Resource Management (SHRM)
, 58, 84

Socio-digital landscape
, 152

Software solutions for business
, 6

Software-enabled technology
, 6

Sony Global Education
, 168

Specific, Measurable, Attainable, Realistic, and Time-bound (SMART)
, 39, 149

SQL
, 79

Square feet and Freelance economy
, 88–90

Stack Overflow Trends
, 75

Stakeholder involvement in assessing IT advances
, 13

benefits and risks
, 15–16

correlation of assessment across multiple stakeholder perspectives
, 14–16

diverse stakeholder organizational perspectives
, 13–14

public vs. private sector considerations
, 16

Standard risk
, 164

Steamships
, 2

Stranded workers
, 10

String theory
, 173–174

Sustainable Infrastructure Implementation (SI2)
, 157

Swift transfers
, 163

System integration technology
, 121–122

Tangible impacts
, 19

Team collaboration
, 179

Teamwork
, 100

Technological work environments

changes and division
, 127–128

efficiency in customer service
, 126

future
, 127–129

historical context
, 121–123

public trust in E-government
, 125–126

risk and safety-data collection
, 128

state and local government
, 123–124

technological expansion
, 124–125

Technology
, (see also Information technology (IT)), 6–7, 27, 84, 126, 173, 177–178, 188

accelerated
, 8

advances
, 122, 125

advances
, 177

commercialization
, 4

communication-focused
, 102–104

as competitive weapon
, 3–4

coordination-focused
, 104–105

factors
, 53–55

future of work
, 10–11

information systems
, 179–180

issues and challenges of using
, 30–33

as main driver of globalization
, 2–3

maintaining pace with advancing
, 33

management boundaries
, 174–176

managing business teams using technology practices
, 69

opportunities for use of advancing
, 33–35

recognizing need for technology solution
, 31–32

strategy planning for mergers and acquisitions
, 16–20

transmuting
, 181

value and benefits
, 29–30

Technology acceptance model (TAM)
, 111

Technology implementation change in Caribbean organization

analysis
, 116–117

culture as factor in technology projects
, 110–111

data collection and coding
, 112

design
, 111–112

findings
, 112–116

implications for organizational leaders
, 117–118

limitations
, 118

reasons for technology implementation failure
, 109–110

technology acceptance models
, 111

Teleportation
, 190–191

ethics and
, 194

Telework Enhancement Act (2010)
, 84

Telstra Docklands Call Centre
, 89

Tesla
, 10

Theory of Gamification
, 38

Theory of national competitive advantage (Porter)
, 3

Theory of planned behavior (TPB)
, 111

3D virtual learning environments (3D VLEs)
, 38

gamification engagement strategies
, 46–47

instructional design
, 45–46

legal and ethical considerations
, 47–48

recommendations
, 48

standardization and technical design
, 44–45

technological requirements
, 44–46

volunteer participation in
, 40

Time-triggered event
, 151–152

Time-triggering mechanism
, 151–152

Timejacking attacks
, 165

Trades Secrets
, 189

Traditional axiology
, 175

Traditional SQL
, 79

Traditional statistical techniques
, 138

Traditionally “continuing education” careers
, 73

Transaction-enabling companies
, 84

Transparency
, 72

Transportation technologies
, 2

Trivial distraction from concentration
, 154

Trustworthiness
, 97

“Turnkey” technology
, 38

TypeScript
, 74

Typical office
, 149–151

“Un-permissioned or permissioned” enforcing rules
, 163

Unethical behavior
, 192–193

Unethical pro-organizational behavior
, 193

Unified Theory of Acceptance and Use of Technology (UTAUT)
, 110–111

Union Square
, 168

United States Bank Secrecy Act
, 167

United States Department of Agriculture (USDA)
, 84

United Way Worldwide
, 168

UNIX
, 121

Upwork
, 85

US financial regulations
, 162

Value

and cost
, 56–57

impact
, 58

initiative
, 58

transfer
, 164

Vendor prequalification
, 23

Ventalum
, 63

Video conferencing
, 93, 102–103

FaceTime
, 103

Freeconferencecall
, 103

GoToMeeting
, 103

GroupMe
, 103

Skype
, 34–35, 103

WebEx
, 103

Zoom
, 103

Video Conferencing as a Service (VCaaS)
, 104–105

Video games
, 44

Virgin Galactic
, 4

Virtual proximity
, 136

Virtual spaces, collaborative learning in
, 47

Virtual teams
, 7–8, 99

collaboration
, 100

communication
, 100–102

technology advancements
, 102–105

trust
, 99–100

Virtual world platforms
, 44

Visa
, 163

Visual Studio Code
, 75

VMWare
, 104

Volunteer participation in 3D VLE
, 40

Wal-Mart
, 132

Wallet applications
, 165

Warren, Neil Clarke (founder of eHarmony)
, 139

WATSON supercomputer (IBM)
, 55

Web-based media
, 93

Web-based-cloud-hosting services
, 45

WebEx (video conferencing tool)
, 103

Webinars
, 34

Websites
, 23

Weighted factor analysis
, 23

Westegren, Tim (founder of Pandora)
, 141

Wikipedia
, 83

Willcox base codes
, 112

Wired Magazine
, 90

Work
, 52–58

Work-identity
, 116–117

Workplace
, 150–153

productivity with BSC actions
, 58–59

Worksite
, 150–153

Workspace
, 150–153

World Food Program (UN)
, 168

World Wide Web
, 122

Youbit
, 164

Z3 computer
, 121

Zero-sum game
, 3

Zillow Group (Seattle-based company)
, 131, 138, 143–144

Zoom (video conferencing tool)
, 34–35, 103