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Ambient Intelligence Changes the Office Environment

Advances in the Technology of Managing People: Contemporary Issues in Business

ISBN: 978-1-78973-074-6, eISBN: 978-1-78973-073-9

Publication date: 10 June 2019


Technology proliferation is on a movement to outpace an 18th-century computing industry paradigm known as “Moore’s law.” This law establishes the rate of technological advancements. The premise of this edict is evident in our coupled workplace with the integration of an emerging technology known as Ambient Intelligence (Aml).

The modernization of the traditional office is designed to be collaborative and environment-friendly. Modernization is primarily due to ambient intelligence. “Opportunities for process and business improvements will derive from a “real-world Web” of smart objects and ambient intelligence, and from consumer-oriented trends such as Web business platforms, aesthetic design, and mobile robots as they move into the business world” (Fenn and Smith, 2005, para. 1). It is safe to reason that ambient intelligence is on a trendy trajectory in many business-oriented workplaces, worksites and workspaces. The business culture is inconspicuously changing before our eyes. Architects and designers are seamlessly incorporating this trend into their respective end-to-end processes of constructing new or retrofitting existing office spaces.

Its unnoticeably embedded adoption is in conference rooms, doorways, elevators, escalators, lighting, meeting rooms, phone displays, and walkways. As ambient technology naturally collides with the functional way an office professional interactively operates through a usual workday, its adaptation becomes seemingly smart and swift. The interesting facet of this technology is that one would not know it unless it was pointed out.

Although there are equipment and devices that offer a singular approach of being convenient and hands-free, there exist common misconceptions and unassuming annoyances that are in place as inherent issues. Once the work environment impedes productivity or natural flow of movement, we realize something is different. These differences align to the surrounding tangible and intangible cues. The information presented in this chapter will disclose the underlying issues at a practical level.




First given honor to my Lord and Savior Jesus Christ. He is the first in my life and receives all of the glory (honor, praise, and thanksgiving). He graciously and mercifully blessed me with lovely parents and a loving brother. I am very grateful and greatly appreciative for the support of my parents, Reverend James Brown III, and Helen Brown, and my brother, J. Maurice Brown IV and family and loved loves. I also respectfully acknowledge the University of Phoenix for this faculty scholarship opportunity to compose this chapter and leverage its resources, such as the University (eCampus) Library and showcase this scholarly work in the scholarship room at the Charlotte Campus.


Brown, T.L. (2019), "Ambient Intelligence Changes the Office Environment", Gordon, P.A. and Overbey, J.A. (Ed.) Advances in the Technology of Managing People: Contemporary Issues in Business (The Changing Context of Managing People), Emerald Publishing Limited, Leeds, pp. 149-160.



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