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Developmental 360: how feedback can make managers more effective

Cynthia D. McCauley (Center for Creative Leadership, Greensboro, North Carolina, USA)
Russell S. Moxley (Center for Creative Leadership, Greensboro, North Carolina, USA)

Career Development International

ISSN: 1362-0436

Article publication date: 1 June 1996

Abstract

Discusses the effective use of 360‐degree feedback for enhancing managers’ self‐awareness and challenging them to engage in developmental work. Such feedback is instrumental for an unfreezing process in which managers are motivated to rethink their behaviour and its impact on others. A number of factors are important for maximizing the developmental potential of 360‐degree feedback: providing the manager with good data from multiple perspectives, encouraging openness to hearing and accepting feedback, a developmental plan that is acted on, and organizational support for development. In short, 360‐degree feedback needs to be embedded in a larger management development process.

Keywords

Citation

McCauley, C.D. and Moxley, R.S. (1996), "Developmental 360: how feedback can make managers more effective", Career Development International, Vol. 1 No. 3, pp. 15-19. https://doi.org/10.1108/13620439610118555

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited