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Business use of the Internet

Annamaria Feher (Programmer Analyst with the Amoco Corporation, Chicago, Illinois, USA)
Elizabeth Towell (Associate Professor of Operations Management and Information Systems at Northern Illinois University, DeKalb, Illinois, USA)

Internet Research

ISSN: 1066-2243

Article publication date: 1 September 1997



Examines current and planned practices and the major benefits of communication‐intensive information system applications. The Internet, once a government‐controlled, tax‐supported endeavor, is no longer restricted to noncommercial traffic. Contends that business use of the Internet has grown rapidly over the last several years, yet information technology managers still struggle to evaluate the contribution of this new technology in their organizations. Surveys were sent to a random selection of 500 companies to analyze current use and impact of the Internet in a business setting. Reports on the variety of expected values to be derived from use of the Internet indicated by respondents.



Feher, A. and Towell, E. (1997), "Business use of the Internet", Internet Research, Vol. 7 No. 3, pp. 195-200.




Copyright © 1997, MCB UP Limited

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