A healthcare case study of team learner style and change management
Journal of Organizational Change Management
ISSN: 0953-4814
Article publication date: 18 October 2011
Abstract
Purpose
The purpose of this paper is to explore the learner styles of a healthcare institution transition team and its respective members within a change management context. In particular we focus on the role of learner style in the success of change efforts within a team setting.
Design/methodology/approach
This paper presents a case study that employs a questionnaire survey, non‐participant observation, and semi‐structured interviews as part of a larger study of healthcare change management.
Findings
Findings suggest that a mix of learning styles is ideal for successful healthcare change management. Specifically, this limited study suggests a learner ratio that favors convergers and assimilators over divergers and accommodators may be the most effective staffing strategy for change leadership teams in a healthcare environment.
Originality/value
Managing change in healthcare has been researched from a process perspective but few studies examine the individual team members' learner styles and the impact of these learning styles over time. Implications for human resources and change implementation are discussed.
Keywords
Citation
Lee, V., Ridzi, F., Lo, A.W. and Coskun, E. (2011), "A healthcare case study of team learner style and change management", Journal of Organizational Change Management, Vol. 24 No. 6, pp. 830-852. https://doi.org/10.1108/09534811111175788
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited