To read the full version of this content please select one of the options below:

A three‐stage model of requirements elicitation for Web‐based information systems

Heng‐Li Yang (Department of Management Information Systems, National Cheng‐Chi University, Taipei, Taiwan)
Jih‐Hsin Tang (Department of Management Information Systems, National Cheng‐Chi University, and Department of Management Information Systems, Tak Ming College, Taipei, Taiwan)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 August 2003

Abstract

Although requirement elicitation is generally acknowledged to be very important in traditional information systems development (ISD), it does not get enough attention in most Web‐based information systems development (WISD). This paper highlighted the difference between ISD and WISD, and proposed a three‐stage model of user requirements elicitation for Web‐based information systems. This model divides the requirements definition into three stages: initial analysis, key user requirements elicitation and regular user responses. Most current WIS design methodologies consider only initial analysis, and neglect actual users’ requirements. Key user input is emphasized in this model, and social network analysis is proposed as a tool for identifying key users. Requirements analysis for WISD is no longer considered a one‐stop step, but is better regarded as a continuous evolving process. Finally, managerial implications are also provided in this paper.

Keywords

Citation

Yang, H. and Tang, J. (2003), "A three‐stage model of requirements elicitation for Web‐based information systems", Industrial Management & Data Systems, Vol. 103 No. 6, pp. 398-409. https://doi.org/10.1108/02635570310479972

Publisher

:

MCB UP Ltd

Copyright © 2003, MCB UP Limited