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This paper aims to analyse how the temporal dimension is conceptualised in studies of the internationalisation process of firms and its implications. Theoretical models such as U-Model and INV explain the process of internationalisation as dynamic; nonetheless, time is approached as an underlying aspect of the process. In this essay, time is brought to the spotlight since, despite its strategic relevance, it has been treated implicitly in studies of the internationalisation processes, except in those that address the speed of internationalisation.

Based on a critical reassessment of the academic literature, the authors present theoretical arguments and highlight elements to be considered in the analysis of the temporal dimension throughout the internationalisation process of firms.

This essay focuses on expanding the comprehension of temporality in the internationalisation process, that underlies periods of changes, implied also in periods of stability. The paper discusses time dimension implications during the internationalisation process and reveals that there is an interaction between temporal verticality (context/events), subjective dimension of time (perception and interpretation of time) and objective dimension of time (stability and changes). Therefore, it sustains that these interactions compress past, present and future actions in the internationalisation process.

Because of the chosen research approach, this essay did not empirically apply the theoretical model and propositions. Therefore, future studies may empirically apply the propositions and use the temporal lens to look deeper at the temporality of internationalisation process and shed further light on the mechanisms that interlink the pre-and post-entry phases.

The argument helps entrepreneurs understand that actions throughout the internationalisation process are also influenced by the experience of time and not only governed by rational matters. Changes in the context can alter the perception of present time as being restricted, and in turn, may alter the flux of future internationalisation actions. However, if actions are conducted in a precipitated manner it can bring forth negative results for the firm. It is essential to recognise the importance of temporal verticality and subjective dimension of time as influencers of future actions of the objective dimension of time in the process of internationalisation.

While most research is restricted to understanding time as speed, this essay brings a theoretical model extending the knowledge of time in the literature of international business and international entrepreneurship, by including factors that imply temporality. By explaining the relationship between temporal aspects, it is argued that temporal verticality (events and context) influences temporal subjectivity (perception of the present and interpretation of the past) to direct future actions of the temporality of internationalisation (stability and changes).

To develop a conceptual framework for temporal and spatial e‐service value.

In the empirical study, the temporal and spatial value of e‐services is qualitatively explored. Positioned within service research, a conceptualisation of customer perceived value based on benefit and sacrifice of technical, functional, temporal and spatial dimensions is used.

The qualitative study identifies subdimensions of temporal and spatial value. In addition to benefits such as access and flexibility, these subdimensions also involve aspects related to temporal and spatial sacrifice. The subdimensions indicate the versatility of the dimensions. Another finding is the interdependence between the benefit and sacrifice of service value.

Extends prior research by qualitatively describing benefit and sacrifice of temporal and spatial value. Presents a conceptual model of temporal and spatial e‐service value. Future research needs to quantitatively validate the subdimensions of the temporal and spatial dimensions across different contexts.

Shows what temporal and spatial aspects in services create value for customers, especially in an e‐service context. Particularly, it identifies aspects that decrease the perceived service value. An important marketing challenge is to emphasize and develop the value‐increasing parts of a service while understanding and reducing its value‐decreasing components.

Contributes to marketing research and practice with its conceptualisation of temporal and spatial e‐service value. The importance of time and location in creating customer perceived value is emphasised.

As part of the developing attention being paid to time in organization science, this chapter discusses two temporal dimensions – polychronicity and speed – and develops propositions relating these two temporal dimensions to other organization science variables. The propositions are specified according to levels of analysis, at least three of which are considered in propositions presented for each dimension. Two other temporal dimensions – punctuality and temporal depth – are also described, albeit not as extensively as polychronicity and speed. A fifth temporal phenomenon, entrainment, provides insights into organizational processes as well as the four temporal dimensions. The chapter concludes by outlining some reasons for caution for both theory and practice.

Considering the empowered customer interacting with technology‐based self‐services, temporal and spatial access can be argued to influence service delivery. However, service management models have not considered the value of the service delivery at various locations and time frames not controlled by the service provider. Consequently, by arguing that time and location are explicit value dimensions, this paper investigates the importance of time and location and contrasts them to traditional value dimensions. A conceptual model of customer perceived value is proposed and empirically investigated. By linking value and quality models, customer perceived value is conceptualized as a function of benefit and sacrifice of technical, functional, temporal and spatial value dimensions. The empirical findings indicate that time and location are perceived as important value dimensions and that they are even more important dimensions than outcome and process elements. Theoretical and practical implications of the findings are discussed.

The purpose of this paper is to investigate how visual aesthetic referents used in branding can help foster a transnational imagined community (TIC). The authors use brands embedded with Middle Eastern visual aesthetics as a research context. As such, the study aims to examine how Middle Eastern non-figurative art is used by non-Middle Eastern brands to foster an imagined Middle Easternness.

Through a critical visual analysis, the authors apply a visual social semiotic approach to Middle Eastern art canons to better understand the dimensions of transnational imagined communities.

The study finds and discusses six sub-dimensions of Middle Easternness, which compose two overarching dimensions of TIC, namely, temporal and spatial. These sub-dimensions provide brand managers and designers with six different ways to foster transnational imagined communities through the use of visual aesthetic referents in branding.

This research identifies the specific visual sub-dimensions of brands that enable transnational communities to be imagined.

Understanding the visual aesthetic sub-dimensions in this study provides brand managers with practical tools that can help develop referents that foster transnational imagined communities in brand building to achieve competitive advantage and reach a transnational segment.

Prior studies have primarily focussed on how visual aesthetics help in understanding issues related to national identity. In contrast, this paper examines the use of visual aesthetics in branding from a transnational perspective.

This paper stimulates methodological debates and advances the research agenda for qualitative research about time and temporality in organizing processes. It develops a framework for studying the temporal in organizing that contributes by: (1) providing an overview to prepare for and navigate various methodological challenges in this regard, (2) offering inspiration for relevant solutions to those challenges and (3) posing timely questions to facilitate temporal reflexivity in scholarly work.

Based on a literature review of studies about temporality in organizing processes, the authors develop a framework of well-acknowledged methodological challenges, dilemmas and paradoxes, and pose timely questions with which to develop potential solutions for research about organization and time.

The framework of this study offers a synthesis of methodological challenges and potential solutions acknowledged in the organization studies literature. It consists of three interrelated dimensions of methodological challenges to studying temporality in organizing processes, namely: empirical, analytical and representational challenges. These manifests in six subcategories: empirical cases, empirical methods, analytical concepts, analytical processes and coding, representing researchers’ temporal embeddedness and representing multiple temporalities.

This paper allows scholars to undertake a more ambitious, collective methodological discussion and sets an agenda for studying the temporal in organizing. The framework developed stimulates researchers’ temporal reflexivity and inspires them to develop solutions to specific methodological challenges that may emerge in their study of the temporal in organizing.

WeChat is the largest acquaintance social networking platform in China, in which users can view and reshare web pages shared by friends. This paper aims to analyze the spatio-temporal dynamics of web pages diffused in WeChat and advice on commercials.

A large number of web pages diffused in WeChat are collected and exclusively divided into four categories according to their titles, including advertisements, news bulletins, holiday greetings and emotional essays. For each web page, an information cascade (tree structure) is constructed to describe the diffusion trace. Based on the categories, the spatio-temporal popularity is characterized; the topological, temporal and spatial properties are examined; and the spatio-temporal diffusion velocity is explored.

Through comparative analysis, different categories of pages show diversity. For spatio-temporal popularity, there is no significant difference in cascade size; holiday greetings usually last for a relatively short time on average; emotional essays are more likely to spread to more provinces. For topological, temporal and spatial characteristics, the diffusion process of advertisements is more likely to be broadcasting than other categories; news bulletins and holiday greetings have an obvious bursty; the number of viewing behavior decreases from east to west in general. For spatio-temporal diffusion velocity, emotional essays diffuse the fastest in topological and spatio-temporal dimensions.

These findings contribute to promoting products and providing support for data driven modeling of information diffusion and human activity in spatio-temporal dimensions.

States that today, the corporate environment is characterized by complexity, uncertainty, contingency and evolution. In these conditions, the design of a learning organization should be based upon Einstein’s conception of time, which represents a dramatic shift from our traditional organizations built upon Newton’s time. In this research, the author defined nine temporal dimensions of organizational culture (for instance schedules and deadlines) which could be managed in order to facilitate change and learning and examined them in relation to individuals’ polychronic behavior, a temporal orientation. Polychronic people do many things at once and experience time as a relatively intangible phenomenon that emerges from specific events. This empirical investigation shows that polychronic time use is related to several dimensions of temporal culture. These results can be used to make the development of learning organizations more effective, particularly when applied to human resource activities and programs.

The purpose of this paper is to develop and evaluate an approach to managerially monitoring customer‐experienced value of e‐services. The need for this study is based on a lack of models of e‐service value applying a value‐in‐use approach on the one hand, and on the other hand the increasing need for managerially viable techniques to diagnose customers' views of e‐service value.

The approach, customized for but not limited to e‐services, employs four principal value dimensions (technical, functional, temporal and spatial) anchored in service quality and value research to capture e‐service value. The approach has two new characteristics. It focuses on relative joint evaluations of benefits and sacrifice and on the degree of customer activation. The empirical study based on a large‐scale web survey of users' evaluations of a travel agency's web service illustrates how the approach can be used.

The theoretically based approach showed in the empirical study that managerially interesting findings could be generated. As respondents in the sample were extensively positive towards the service provider the whole potential of the approach could not be effectively empirically demonstrated. Further empirical studies are needed to investigate the managerial relevance of the approach.

The present empirical study represents promising first results from a novel approach to determining customer‐experienced service value. These findings raise a number of questions that should be answered in further research in order to further develop the approach.

The suggested approach contributes to marketing practice by offering a method to acquiring information about how strongly different service elements add value to the service experienced by the customer. It also reveals value shortcomings or dimensions and sub‐dimensions that decrease value and thus provides information of where the company does not meet customers' observations of competing offerings.

The paper introduces a novel way of conceptualising value as benefits and sacrifice relative to a reference point represented by the competition. Connecting this to customer action rather than only perceptions represents another new feature. The paper contributes to service marketing by introducing a new technique for capturing customers' service preferences following a value‐in‐use approach.

This paper presents a conceptual analysis of time within a business‐to‐business financial services context. No study has attempted to do this in the financial services sector. We discuss the methodological debate, literature on temporality and multi‐disciplinary conceptualisations of time. Time as it operates in business relationships is also considered. We analyse effect and problems of the present, past and future in business relationships, and evaluate how these critical temporal junctures affect exchange, relationship development, and the internal and external effectiveness of companies. The paper concludes with a discussion of the resolution of the conflicts which arise out of different temporal perceptions and needs, an examination of those conflicts, and managerial applications for effective management of the alignment of time between interacting organisations.