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1 – 7 of 7Haonan Hou, Chao Zhang, Fanghui Lu and Panna Lu
Three-way decision (3WD) and probabilistic rough sets (PRSs) are theoretical tools capable of simulating humans' multi-level and multi-perspective thinking modes in the field of…
Abstract
Purpose
Three-way decision (3WD) and probabilistic rough sets (PRSs) are theoretical tools capable of simulating humans' multi-level and multi-perspective thinking modes in the field of decision-making. They are proposed to assist decision-makers in better managing incomplete or imprecise information under conditions of uncertainty or fuzziness. However, it is easy to cause decision losses and the personal thresholds of decision-makers cannot be taken into account. To solve this problem, this paper combines picture fuzzy (PF) multi-granularity (MG) with 3WD and establishes the notion of PF MG 3WD.
Design/methodology/approach
An effective incomplete model based on PF MG 3WD is designed in this paper. First, the form of PF MG incomplete information systems (IISs) is established to reasonably record the uncertain information. On this basis, the PF conditional probability is established by using PF similarity relations, and the concept of adjustable PF MG PRSs is proposed by using the PF conditional probability to fuse data. Then, a comprehensive PF multi-attribute group decision-making (MAGDM) scheme is formed by the adjustable PF MG PRSs and the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method. Finally, an actual breast cancer data set is used to reveal the validity of the constructed method.
Findings
The experimental results confirm the effectiveness of PF MG 3WD in predicting breast cancer. Compared with existing models, PF MG 3WD has better robustness and generalization performance. This is mainly due to the incomplete PF MG 3WD proposed in this paper, which effectively reduces the influence of unreasonable outliers and threshold settings.
Originality/value
The model employs the VIKOR method for optimal granularity selections, which takes into account both group utility maximization and individual regret minimization, while incorporating decision-makers' subjective preferences as well. This ensures that the experiment maintains higher exclusion stability and reliability, enhancing the robustness of the decision results.
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Issam Krimi, Ziyad Bahou and Raid Al-Aomar
This work conducts a comprehensive analysis of how to incorporate resilience and sustainability into capacity expansion strategies for business-to-business (B2B) chemical supply…
Abstract
Purpose
This work conducts a comprehensive analysis of how to incorporate resilience and sustainability into capacity expansion strategies for business-to-business (B2B) chemical supply chains. This study aims to guide both researchers and managers on ensuring profitability in B2B chemical supply chains while minimizing environmental impacts, complying with regulations and mitigating disruptions and risks.
Design/methodology/approach
A systematic literature review is conducted to analyze the interplay between sustainability and resilience in chemical B2B supply chains, specify the quantitative and qualitative methods used to tackle this challenge and identify the drivers and barriers concerning capacity expansion. In addition, a comprehensive conceptual framework is suggested to outline a compelling research agenda.
Findings
The findings emphasize the increasing importance of modeling and resolving decision-making challenges related to sustainable and resilient supply chains, particularly in capital-intensive chemical industries. Yet, there is no standardized strategy for addressing these challenges. The predominant solution methods are heuristic and metaheuristic, and the selection of performance metrics tends to be empirical and tailored to specific cases. The main barriers to achieving sustainability and resilience arise from resource limitations within the supply chain. Conversely, the key drivers of performance focus on enhancing efficiency, competitiveness, cost effectiveness and risk management.
Practical implications
This work offers practitioners a conceptual framework that synthesizes the knowledge and tackles the challenges of designing sustainable and resilient supply chains as well as managing their operations in the context of B2B chemical supply chains. Results provide a practical guide for navigating the complex interplay of sustainability, resilience and chemical supply chain expansion.
Originality/value
The key concepts and dimensions associated with capacity expansion planning for a resilient and sustainable chemical supply chain are identified through structured and comprehensive analyses of existing literature. A conceptual framework is proposed for delineating the intersections among sustainability, resilience and chemical supply chain expansions. This mapping endeavor aims to facilitate a future characterized by the deployment of a nexus of resilience and sustainability in chemical supply chains. To this end, a promising future research agenda is accordingly outlined.
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Oswald A. J. Mascarenhas, Munish Thakur and Payal Kumar
All four propositions, assumptions (A), presumptions (P), suppositions (S), and presuppositions (PS), are, in general, part of human language and its usage, usually studied under…
Abstract
Executive Summary
All four propositions, assumptions (A), presumptions (P), suppositions (S), and presuppositions (PS), are, in general, part of human language and its usage, usually studied under the domain of linguistics. Critical thinking, as we understand in these volumes, is critical analysis of human language and its linguistics and narratives and arguments, which freely or spontaneously use A, P, S, and PS. These in turn are composed of signs, symbols (e.g., the alphabet) that bear meanings (semantics), messages and information (informatics), and motivation and persuasion via argumentation (pragmatics). We elaborate on these in this appendix.
Our major thesis here is the epistemological quasi necessity of A, P, S, and PS, which we freely and spontaneously use in linguistics, informatics, semantics, semeiotics, and pragmatics in our day-to day discussions, dialog, research, teaching, conversations, and conventional rationalizations. These can be both good from the viewpoint of transparency and honesty, opacity, and human exchange information asymmetry. They are dangerous since such A, P, S, and PS could be based on false dichotomies of man/Nature, male/female, truth/falsehood, objectivity/subjectivity, riches/poverty, equality/inequality, and the like; most of the negative aspects of such dichotomies are being used for self-serving, profit-maximizing, wealth-accumulating, poverty-perpetuating, and socially polarizing purposes. Human Anthropocene history is dotted with them, especially in the developmental context of industrialization and economic infrastructure development.
Hence, the vital necessity of critical thinking for critical self-examination, especially in current MBA curricula. All the three volumes of this book on critical thinking are expressly designed for this purpose.
Kim Moloney, Gwenda Jensen and Rayna Stoycheva
This study asks whether external auditors enable the transfer of policies to the United Nations organizations that they audit and, if so, what types of policies are transferred.
Abstract
Purpose
This study asks whether external auditors enable the transfer of policies to the United Nations organizations that they audit and, if so, what types of policies are transferred.
Design/methodology/approach
The empirical research is based on a content analysis of 512 external auditor recommendations from 28 pre- and post-accrual reports of 14 UN bodies.
Findings
We find that external auditors do enable policy transfer and that such involvements may, at times, veer into non-neutral policy spaces.
Research limitations/implications
We did not analyze all UN organizations with accruals-based accounting. We also did not engage in a longer longitudinal study.
Practical implications
Our findings raise new questions about international organization accountability, the technocratic and policy-specific influences of external auditors, and open a debate about whether attempted policy transfers can be neutral.
Originality/value
The world’s largest group of international organizations is affiliated with the UN. External auditors help ensure that member-state monies are appropriately utilized. Our study is the first to compare pre- and post-accrual external auditor recommendations for 14 UN bodies. It is also the first to notate and study the attempted policy transfers from external auditors to the audited UN bodies.
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Jung-Kuei Hsieh and Sushant Kumar
The purpose of this paper addresses the issue of inconsistent findings regarding the impact of consumers' need for touch (NFT) on webrooming behavior. It investigates the…
Abstract
Purpose
The purpose of this paper addresses the issue of inconsistent findings regarding the impact of consumers' need for touch (NFT) on webrooming behavior. It investigates the moderator of maximization by drawing on maximizing mindset theory.
Design/methodology/approach
Three studies were carried out to test the hypothesized relationships. The first study investigated the impact of autotelic NFT on webrooming intention. The second study examined the impact of instrumental NFT on webrooming intention. The third study tested all hypotheses by the structural equation modeling approach.
Findings
The results confirm moderation by consumers' maximizing mindset. The moderated mediation analyses show that the interaction effect of autotelic NFT and maximization influences webrooming intention indirectly via anticipated sensory pleasure. Likewise, the interaction effect of instrumental NFT and maximization influences webrooming intention indirectly via product fit uncertainty.
Originality/value
The study draws on maximizing mindset theory to show that consumers' autotelic NFT and instrumental NFT drive their webrooming intentions depending on the activation of their maximizing mindset. The nonsignificant relationship between autotelic NFT and webrooming intention in the context of satisficers explains the conflicting findings reported in the literature. Consumers' affective and cognitive responses were also studied to uncover the underlying mechanisms of their webrooming intention. This research contributes to the literature by enhancing the understanding of webrooming behavior.
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Cong Zhao, Abu Hanifa Md. Noman and Mohammad Zoynul Abedin
As opposed to conventional promotional methods, Word-of-Mouth (WOM) communication, especially when negative, significantly shapes customers’ repurchase decisions and preferences…
Abstract
Purpose
As opposed to conventional promotional methods, Word-of-Mouth (WOM) communication, especially when negative, significantly shapes customers’ repurchase decisions and preferences. Therefore, this study aims to examine the interplay between negative WOM and bank service failures, with a focus on the mediating role of customer switching intentions and the moderating role of switching costs in this relationship.
Design/methodology/approach
Using an online semi-structured questionnaire survey, a dataset comprising 411 responses was gathered from retail bank customers in China. This dataset was subsequently analyzed using SPSS PROCESS.
Findings
Consistent with the social exchange theory, our study revealed a significant relationship between service failure and both bank customers’ intention to switch and negative WOM communication. Additionally, we observed that switching intentions significantly influence negative WOM communications, acting as a mediator between service failures and negative WOM. Furthermore, our findings indicated that switching costs moderate the direct effect of service failures on negative WOM and moderate the indirect effect of service failures on negative WOM through switching intentions.
Research limitations/implications
This study provides significant policy implications aimed at minimizing bank service failures and subsequent negative WOM communications among bank customers.
Originality/value
This study empirically investigates the role of service failures in promoting negative WOM communication, demonstrating a partial mediation effect of switching intentions in this relationship. Moreover, the study highlights that switching costs moderate service failures’ impact on customers’ switching intentions.
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Hira Rani, Obed Rashdi Syed, Muslim Amin, Waheed Ali Umrani and Halimin Herjanto
This study attempts to examine how employee orientations and paranoid arousal intersect and influence the voice behaviors of employees, as they significantly influence workplace…
Abstract
Purpose
This study attempts to examine how employee orientations and paranoid arousal intersect and influence the voice behaviors of employees, as they significantly influence workplace practices.
Design/methodology/approach
Drawing on a multi-source and multi-time-based survey, the data were collected from 37 supervisors and 270 employees in 80 branches of 11 microfinance banks. SmartPLS-4.1 was used to test the measurement and structural model. A total of 307 questionnaires were used for the data analysis.
Findings
This research presents the contrasting results of employee orientations with voice behavior. Results support the direct relationship between paranoid arousal and promotive-prohibitive voice behaviors. However, no support was found for approach-avoidance orientation and promotive-prohibitive voice behaviors.
Practical implications
Employees' ability to voice-out in organizations depends on several motivational factors, consolidated into three areas – organizational culture, leadership, and individual traits. Organizations must implement a culture of transparency and open communication. Participative and inclusive leadership styles increase the quality of relationships with employees, stimulating a promotive voice. A support system for employees is needed to advance in their careers, increasing promotive behaviors.
Originality/value
The study adds value to the existing body of knowledge by studying approach-avoidance orientations and voice behaviors through the lens of paranoid arousal in the framework.
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