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11 – 20 of over 53000
Article
Publication date: 1 February 2004

Thomas J. Conlon

Informal learning's roots emerged from educational philosophers John Dewey, Kurt Lewin and Mary Parker Follett to theorists Malcolm Knowles and other successive researchers. This…

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Abstract

Informal learning's roots emerged from educational philosophers John Dewey, Kurt Lewin and Mary Parker Follett to theorists Malcolm Knowles and other successive researchers. This paper explores the background and definitions of informal learning and applications to the global workplace. Informal learning's challenges are applied to developing global professional competence, including theory, practice and policy implications. The paper argues that informal learning plays a considerable role in developing professional expertise in the workplace and private life, yet believes no current theoretical model exists to balance conflicts between the role of individual and organizational benefits in a global context.

Details

Journal of European Industrial Training, vol. 28 no. 2/3/4
Type: Research Article
ISSN: 0309-0590

Keywords

Article
Publication date: 17 January 2020

Woojae Choi, Raymond Noe and Yoonhyung Cho

The purpose of this paper is to advance our understanding of how psychological capital (PsyCap) influences job performance. The authors do so through adopting a moderated…

1465

Abstract

Purpose

The purpose of this paper is to advance our understanding of how psychological capital (PsyCap) influences job performance. The authors do so through adopting a moderated mediation framework. Specifically, the authors investigate the mediation role of informal learning in the PsyCap–job performance relationship and the moderating role of person–environment fit, i.e. the extent to which individual and organizational characteristics are compatible, in influencing the mediation.

Design/methodology/approach

The final sample consisted of 221 employees and their supervisors in South Korea.

Findings

The authors found that PsyCap had an indirect effect on job performance through informal learning. Moreover, the indirect effect of PsyCap on job performance through informal learning became stronger with low levels of person–organization (PO) and person–job (PJ) fit.

Research limitations/implications

The authors cannot completely rule out the effects of common method bias due to the cross-sectional research design.

Practical implications

The results reinforce the need for managers to understand employees’ level of PsyCap and take actions to enhance it because PsyCap can affect the extent to which individuals engage in informal learning, which in turn influences their job performance.

Originality/value

This paper adds to our understanding of the mechanisms and boundary conditions responsible for the PsyCap–job performance relationship. The authors found that informal learning operates as a mediator and both PO and PJ fit moderate the PsyCap–job performance relationship.

Details

Journal of Managerial Psychology, vol. 35 no. 1
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 15 November 2018

Dong-Yeol Yoon, Seung-hyun Han, Moonju Sung and Jun Cho

This paper aims to explore a mediating effect of self-efficacy between individuals’ informal learning and their organizational commitment. Informal learning between individuals is…

2003

Abstract

Purpose

This paper aims to explore a mediating effect of self-efficacy between individuals’ informal learning and their organizational commitment. Informal learning between individuals is critical in the workplace because sharing knowledge and expertise is directly related to employee’s attitude and organizational benefits such as enhanced performance and productivity. Of the many factors affecting organizational commitment, this research focuses on effects of informal learning and a mediating role of self-efficacy.

Design/methodology/approach

To address these research questions, this research analyzes survey data of 317 Korean workers. Through structural equation model analysis, the authors examine how informal learning affects employee commitment to organizations, where individual self-efficacy works as a mediator.

Findings

The analysis confirms that informal learning increases self-efficacy, whereas no directly influences organizational commitment. The analysis also demonstrates that self-efficacy mediates the relationship between informal learning and organizational commitment. This study confirms the positive relationship between informal learning and self-efficacy, whereas no direct relationship between informal learning and organizational commitment.

Research limitations/implications

This study has several limitations in terms of methodology. Data collection mainly relied on a survey method, which is a single source and raises the concern of common method bias. Therefore, future studies may use different types of data to solve the problem of common method biases. In addition, the study design was cross-sectional; therefore, it was unable to eliminate the biases caused by simultaneous data. Future studies can adopt a longitudinal design using different time stages to collect data in order to eliminate this bias.

Originality/value

The main reasons for the high rate of informal learning through activities such as on-the-job training, coaching, mentoring and community of practice include the increase in the efficiency of learning and reduction in learning costs by integrating learning and work and the effectiveness of informal learning in terms of improving performance. This research seeks to demonstrate how informal learning in the workplace influences employees’ commitment to the organization through self-efficacy.

Details

Journal of Workplace Learning, vol. 30 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 7 February 2020

Jessica E. Federman

The purpose of this study is to understand how regulatory focus influences informal learning behaviors. A growing body of research indicates that regulatory focus has significant…

Abstract

Purpose

The purpose of this study is to understand how regulatory focus influences informal learning behaviors. A growing body of research indicates that regulatory focus has significant consequences for goal pursuit in the workplace, yet it has not been readily studied or applied to the field of human resource management (Johnson et al., 2015). This is one of the few studies to examine the relationship between informal learning and regulatory focus theory that can be applied to the training and development field.

Design/methodology/approach

Using a qualitative research design, a semi-structured interview was used to increase the comparability of participant responses. Questions were asked in an open-ended manner, allowing for a structured approach for collecting information yet providing flexibility for the sake of gaining more in-depth responses. An interview guideline was used to standardize the questions and ensure similar kinds of information were obtained across participants. A typological analytic approach (Lincoln and Guba, 1985) was used to analyze the data.

Findings

In a sample of 16 working adults, (44% female and 56% male), participants who were identified as having either a promotion- or prevention-focus orientation were interviewed about types of informal learning strategies they used. The results revealed that performance success and failure have differential effects on learning behaviors for prevention and promotion-focus systems. Stress and errors motivate informal learning for the prevention-focus system, whereas positive affect motivates informal learning for the promotion-focus system. Prevention-focus participants articulated greater use of vicarious learning, reflective thinking and feedback-seeking as methods of informal learning. Promotion-focus participants articulated greater use of experimentation methods of informal learning.

Originality/value

This study provides an in-depth understanding of how regulatory focus influences informal learning. Few studies have considered how regulatory focus promotes distinct strategies and inclinations toward using informal learning. Performance success and failure have differential effects on informal learning behaviors for regulatory promotion and prevention systems. This has theoretical and practical implications in consideration of why employees engage in informal learning, and the tactics and strategies they use for learning.

Details

European Journal of Training and Development, vol. 44 no. 4/5
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 16 May 2008

Shelley A. Berg and Seung Youn (Yonnie) Chyung

The purpose of this research is to investigate factors that influence informal learning in the workplace and the types of informal learning activities people engage in at work…

15362

Abstract

Purpose

The purpose of this research is to investigate factors that influence informal learning in the workplace and the types of informal learning activities people engage in at work. More specifically, the research examined: the relationship between informal learning engagement and the presence of learning organization characteristics; and perceived factors that affect informal learning engagement.

Design/methodology/approach

Workplace learning and performance improvement professionals were invited to respond to an anonymous online survey, and 125 professionals volunteered to participate in the study.

Findings

This study did not find a significant correlation between informal learning engagement and the presence of learning organization characteristics. While age and education level did not impact informal learning engagement, it was found that older workers tended to engage in more informal learning. There were also certain types of informal learning activities in which they were most likely to engage. The findings also include rank‐ordered lists of personal and environmental factors that workers perceived to influence their engagement in informal learning.

Practical implications

The rank‐ordered lists of factors that influence informal learning engagement are likely to be useful to practitioners for prioritizing informal learning interventions. The results of this study suggest that the degree of engagement in informal learning alone would not be a sufficient construct for predicting the presence of learning organization characteristics.

Originality/value

Very little empirical research has attempted to connect individual learning to the learning organization concept. This research addresses that gap by examining the relationship between individual informal learning engagement and the presence of learning organization characteristics.

Details

Journal of Workplace Learning, vol. 20 no. 4
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 4 April 2016

Eva Schürmann and Simon Beausaert

The topic of informal learning at work has received increasing attention in the past years. The purpose of this study is to explore in which informal learning activities employees…

4578

Abstract

Purpose

The topic of informal learning at work has received increasing attention in the past years. The purpose of this study is to explore in which informal learning activities employees engage and what are the drivers for informal learning.

Design/methodology/approach

Semi-structured interviews were taken from ten human resources (HR) and ten marketing employees working at a German machinery manufacturer.

Findings

Employees mostly learn informally by talking or collaborating with others, searching information online, feedback giving and seeking from colleagues and supervisors and reading. Next, it was found that organizational drivers, task and job drivers, personal drivers and formal learning influenced employees’ informal learning. Background characteristics on the contrary were not found to influence informal learning. Overall, within these categories, the following drivers had the greatest influence on informal learning: commitment to learning and development, feedback as well as interactions with and support from colleagues and supervisors.

Research limitations/implications

The design of this exploratory qualitative study brings some limitations. Based on the findings, suggestions for future quantitative and intervention studies are done.

Practical implications

The results show how human resources development (HRD) professionals could better support employees’ engagement in informal learning and gives an overview of the determinants that could be influenced and in turn have a positive effect on employees’ informal learning.

Originality/value

This study is one of the first studies unraveling informal learning as perceived by employees. It develops a comprehensive framework for categorizing drivers for informal learning.

Details

European Journal of Training and Development, vol. 40 no. 3
Type: Research Article
ISSN: 2046-9012

Keywords

Article
Publication date: 22 October 2019

Md Shariful Alam Khandakar and Faizuniah Pangil

This study aims to examine the relationship between human resource management (HRM) practices and informal workplace learning.

2143

Abstract

Purpose

This study aims to examine the relationship between human resource management (HRM) practices and informal workplace learning.

Design/methodology/approach

Data were collected from a sample of 381 employees working as heads of the department of branches in private commercial banks of Bangladesh. Hypotheses were tested by using structural equation modelling-partial least square.

Findings

Findings of the study revealed that HRM practices such as selective hiring, extensive training, performance appraisal, compensation practices, empowerment and information-sharing, significantly positively related with informal workplace learning.

Originality/value

Based on the situated learning and organizational support theory, this study is empirically testing how HRM practices influence informal workplace learning.

Details

Journal of Workplace Learning, vol. 31 no. 8
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 15 February 2013

Michael Grant Wofford, Andrea D. Ellinger and Karen E. Watkins

This study aims to examine the process of informal learning of aviation instructors.

3420

Abstract

Purpose

This study aims to examine the process of informal learning of aviation instructors.

Design/methodology/approach

A qualitative instrumental case study design was used for this study. In‐depth, multiple semi‐structured interviews and document review were the primary approaches to data collection and the data were analyzed using constant comparative analysis. The Marsick, Watkins, Callahan, and Volpe reconceptualized model of informal and incidental learning underpinned this study.

Findings

Findings support prior research on the catalysts, strategies, and lessons learned that are associated with informal learning. However, a key finding of this study was capturing the complexity of the informal learning process for aviation instructors as they faced the daily challenges associated with facilitating their students' learning which served as the catalyst for their learning.

Research limitations/implications

The findings of this study are not intended to be generalizable to populations beyond this specific study due to limitations associated with the site selection, purposeful sample selection criteria, and sample size. Additionally, the unique nature of the aviation field and temporal considerations prevent the generalizability of the results of this study.

Originality/value

Despite the growing base of research on informal learning, calls for research that continues to examine how certain characteristics of workers and their work environment influence informal learning, and research that provides more holistic understandings of this type of learning have been requested. This research responds to these calls by exploring the process of informal learning among aviation instructors. The catalysts for informal learning, the strategies used, and lessons learned are identified. More importantly, unlike previous research, the complexity of the process of informal learning is captured and illustrated as a cyclical, non‐linear, non‐sequential process that is highly intertwined with teaching in this aviation context. The careful documentation of the actual learning process provides thick, rich data to deepen our understanding of what this kind of learning actually looks like.

Details

Journal of Workplace Learning, vol. 25 no. 2
Type: Research Article
ISSN: 1366-5626

Keywords

Open Access
Article
Publication date: 14 April 2022

Robert Holmgren and David Sjöberg

The purpose of this study is to explore Swedish police education teachers’ informal workplace learning and its perceived value for their professional development. Two categories…

1391

Abstract

Purpose

The purpose of this study is to explore Swedish police education teachers’ informal workplace learning and its perceived value for their professional development. Two categories of teachers, police teachers and university teachers, with different professional knowledge and experience, work together at the police education unit.

Design/methodology/approach

The method used was in-depth interviews with teachers working at a Swedish police education unit.

Findings

Informal workplace learning was perceived by both teacher groups to be of great value for gaining knowledge about the local practice and for their professional development. Their learning emerged in discussions, observations and practically oriented activities in their daily work. Four conclusions: firstly, the teachers’ informal workplace learning was socially and practice-oriented and learning emerged in a collaborative, reciprocal and active process. Secondly, the embodied nature of the learning is evident in the teachers’ joint activities in the teaching practice. Thirdly, it takes time and active involvement in the local practice to become a professional teacher in this kind of education. Fourthly, an educational structure where academic knowledge and experience can be integrated with police knowledge and experience constitutes an important basis for teachers’ professional development in police education and training.

Originality/value

The study’s focus on police education and the professional development of teachers in this specific practice contributes to increased knowledge of the social, practice-oriented and embodied nature of informal workplace learning.

Details

Journal of Workplace Learning, vol. 34 no. 7
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 21 January 2022

Seung Hyun Han, Eunjung Oh, Sung Pil Kang, Sumi Lee and Shin Hee Park

The purpose of this study is to investigate the link between informal learning and employees’ in-role performance and whether the mechanism through informal learning mediates the…

Abstract

Purpose

The purpose of this study is to investigate the link between informal learning and employees’ in-role performance and whether the mechanism through informal learning mediates the relationships between self-efficacy, job characteristics, trust and in-role performance.

Design/methodology/approach

Based on data (n = 294) obtained from the firms with the Work–Learning Dual System in South Korea, a structural equation modeling (SEM) analysis was conducted.

Findings

The findings indicated that trust and job characteristics affected informal learning and informal learning mediates the relationships of trust and job characteristics with job performance.

Originality/value

The significant contributions of this study to the extant literature on informal learning are as follows: first, the present study investigates a mechanism and a mediating role of informal learning using SEM, while most previous studies in literature have employed qualitative research in informal learning. Second, this study explores the mediating role of informal learning between personal/job-related determinants of informal learning and in-role performance, which has not yet been examined in existing literature. Finally, this study provides practical implications regarding how organizations can facilitate more informal learning among employees to enhance their performance.

Details

Journal of Workplace Learning, vol. 34 no. 5
Type: Research Article
ISSN: 1366-5626

Keywords

11 – 20 of over 53000