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This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000001513. When citing the article, please cite: Yeong Wee Yong, Kau Ah Keng, Tan Leng Leng, (1989) “A Delphi Forecast for the Singapore Tourism Industry: Future Scenario and Marketing Implications”, International Marketing Review, Vol. 6 Iss: 3.

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000001513. When citing the article, please cite: Yeong Wee Yong, Kau Ah Keng, Tan Leng Leng, (1989) “A Delphi Forecast for the Singapore Tourism Industry: Future Scenario and Marketing Implications”, International Marketing Review, Vol. 6 Iss: 3.

This article attempts to ascertain the future scenario of the Singapore tourism industry through the use of the Delphi technique. Two panels were established for the purpose of this study. The first panel consisted of key individuals in the local tourist industry. The second panel comprised an international group of executives participating in an executive development programme in Singapore. The panels were asked to examine a host of events related to the tourism industry in Singapore and to provide their assessments on the likelihood of these events happening in different time horizons. Based on the findings, events with higher probability of occurrence and crucial to tourism development are identified. Marketing implications of these events are discussed and strategies for tourism planning suggested.

States that quality assurance has, of late, been positioned as a cornerstone for continued viability and success in universities ‐ and with increasing pressure from funding agencies, employers and students it is even more crucial to have visible quality systems in place. Provides insights on the overall TQM strategy at the Graduate School of Business and the Faculty of Business Administration, National University of Singapore. Presents an overview of thinking and efforts currently initiated in the quest of quality, especially regarding assessment. Particularly addresses institutional quality and performance in key assessment areas. Also highlights learning implications in relation to the assessment initiative.

The Singapore Airport Terminal Services (SATS) Inflight Catering has maintained a 47‐year zero‐food‐poisoning record. SATS Catering has also been the first flight kitchen to be awarded the ISO 9002 Certificate for production of inflight meals. It has contributed significantly to Singapore Airline’s success in providing excellent inflight service. A strong sense of mission coupled with management experience and culinary professionalism have resulted in the establishment of many joint‐venture kitchens all over the world through equity participation. Unveils the critical success factors of SATS Catering as management benchmarks for other companies.

Soft robotics is currently a rapidly growing new field of robotics whereby the robots are fundamentally soft and elastically deformable. Fabrication of soft robots is currently challenging and highly time- and labor-intensive. Recent advancements in three-dimensional (3D) printing of soft materials and multi-materials have become the key to enable direct manufacturing of soft robots with sophisticated designs and functions. Hence, this paper aims to review the current 3D printing processes and materials for soft robotics applications, as well as the potentials of 3D printing technologies on 3D printed soft robotics.

The paper reviews the polymer 3D printing techniques and materials that have been used for the development of soft robotics. Current challenges to adopting 3D printing for soft robotics are also discussed. Next, the potentials of 3D printing technologies and the future outlooks of 3D printed soft robotics are presented.

This paper reviews five different 3D printing techniques and commonly used materials. The advantages and disadvantages of each technique for the soft robotic application are evaluated. The typical designs and geometries used by each technique are also summarized. There is an increasing trend of printing shape memory polymers, as well as multiple materials simultaneously using direct ink writing and material jetting techniques to produce robotics with varying stiffness values that range from intrinsically soft and highly compliant to rigid polymers. Although the recent work is done is still limited to experimentation and prototyping of 3D printed soft robotics, additive manufacturing could ultimately be used for the end-use and production of soft robotics.

The paper provides the current trend of how 3D printing techniques and materials are used particularly in the soft robotics application. The potentials of 3D printing technology on the soft robotic applications and the future outlooks of 3D printed soft robotics are also presented.