Search results

1 – 10 of 210
Article
Publication date: 26 April 2024

Noémie Brison, Tiphaine Huyghebaert-Zouaghi and Gaëtane Caesens

This research aims to investigate the mediating role of organizational dehumanization in the relationships between supervisor/coworker ostracism and employee outcomes (i.e.…

Abstract

Purpose

This research aims to investigate the mediating role of organizational dehumanization in the relationships between supervisor/coworker ostracism and employee outcomes (i.e., increased physical strains, decreased work engagement, increased turnover intentions). Moreover, this research explores the moderating role of supervisor’s organizational embodiment and coworkers’ organizational embodiment in these indirect relationships.

Design/methodology/approach

A cross-sectional study (N = 625) surveying employees from various organizations while using online questionnaires was conducted.

Findings

Results highlighted that, when considered together, both supervisor ostracism and coworker ostracism are positively related to organizational dehumanization, which, in turn, detrimentally influences employees’ well-being (increased physical strains), attitudes (decreased work engagement) and behaviors (increased turnover intentions). Results further indicated that the indirect effects of supervisor ostracism on outcomes via organizational dehumanization were stronger when the supervisor was perceived as highly representative of the organization. However, the interactive effect between coworker ostracism and coworkers’ organizational embodiment on organizational dehumanization was not significant.

Originality/value

This research adds to theory by highlighting how and when supervisor and coworker ostracism relate to undesirable consequences for both employees and organizations. On top of simultaneously considering two sources of workplace ostracism (supervisor/coworkers), this research adds to extant literature by examining one underlying mechanism (i.e., organizational dehumanization) explaining their deleterious influence on outcomes. It further examines the circumstances (i.e., high organizational embodiment) in which victims of supervisor/coworker ostracism particularly rely on this experience to form organizational dehumanization perceptions.

Details

Baltic Journal of Management, vol. 19 no. 2
Type: Research Article
ISSN: 1746-5265

Keywords

Article
Publication date: 14 March 2016

Chris M Bell and Careen Khoury

The purpose of this paper is to test whether procedural justice effects on organizational powerlessness and dehumanization are stronger for women than men and, consequently…

2045

Abstract

Purpose

The purpose of this paper is to test whether procedural justice effects on organizational powerlessness and dehumanization are stronger for women than men and, consequently, mediated effects on turnover intention are conditional upon gender.

Design/methodology/approach

The authors recruited to a two-wave survey of workplace attitudes with flyers distributed at downtown subway exits. The authors controlled for and tested alternative models for distributive and interpersonal justice.

Findings

Gender moderated procedural justice effects on both mediators. The moderated mediation model held only for organizational dehumanization, even controlling for powerlessness. Models for distributive and interpersonal justice were not significant.

Research limitations/implications

The authors used cross-sectional, self-report data but separated predictor and criterion variables in two surveys to counteract common method bias. Nevertheless, causal inferences are limited.

Practical implications

To retain personnel, managers, and organizations should be aware of the different needs of their employees and corresponding effects of justice. Likewise, women should be diligent in assessing justice and their response to being treated fairly.

Social implications

The model is not predicated on an innate quality of gender but on endemic inequities in society. Procedural justice is associated with basic human needs, and effects that are conditional on gender may be socially constructed rather than based in supposed inherent gender differences.

Originality/value

Research and lay theories have emphasized that women value procedural justice because of inherently stronger relational needs. The findings suggest gendered effects are due to broader social conditions affecting women’s instrumental and existential needs.

Details

Journal of Managerial Psychology, vol. 31 no. 2
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 6 January 2020

Florence Stinglhamber, Marc Ohana, Gaëtane Caesens and Maryline Meyer

The purpose of this paper is to investigate whether a focal employee’s perception of organizational support (POS) is shaped by the social context or, more specifically, by his/her…

1479

Abstract

Purpose

The purpose of this paper is to investigate whether a focal employee’s perception of organizational support (POS) is shaped by the social context or, more specifically, by his/her coworkers’ POS. The authors further aim to identify the conditions under which coworkers’ POS may have more influence or, on the contrary, less or even no influence.

Design/methodology/approach

Data were obtained from questionnaires distributed among a sample of 195 employees and among their supervisors.

Findings

Coworkers’ levels of POS are positively related to the focal employee’s POS with positive consequences in terms of job satisfaction and, finally, organizational citizenship behaviors. This influence of coworkers’ POS is strengthened when the focal employee experiences low voice in the workplace.

Research limitations/implications

Overall, this research contributes to organizational support theory by showing that POS may also develop based on a socially constructed process and not only on an individual-level psychological process.

Practical implications

Our findings have practical implications for HR policies employed by practitioners to socialize newcomers and to manage perceived support in a context of organizational change.

Originality/value

Building on a few recent studies suggesting that the social context may influence employees’ perceptions of organizational support, the present study is the first to show that the influence of the social context is more likely to occur under specific conditions, i.e. when employees experience low voice.

Details

Employee Relations: The International Journal, vol. 42 no. 1
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 13 September 2022

Baiyun Gong, Perl Tobias and Jessica Young-Bristol

During the COVID-19 pandemic, many organizations adopted remote work policies. Meanwhile, the loss of the collocated work environment made it challenging for the supervisors to…

Abstract

Purpose

During the COVID-19 pandemic, many organizations adopted remote work policies. Meanwhile, the loss of the collocated work environment made it challenging for the supervisors to have a clear vision of their employees, which may impact the quality of the performance evaluation and developmental decisions. This paper aims to resolve this problem by identifying resources in the remote workplace that can help supervisors restore their capacity for a clear vision of the remote employees.

Design/methodology/approach

The authors take the perspectives of the job resource-demand model and illustrate the theoretical framework that recognizes resources and resource holders at various levels of the organization. The authors see this as the key for supervisors to meet the demand of “seeing” their employees in the remote workplace.

Findings

Specifically, the employees should offer their information resources via skillful communication because supervisors have lost opportunities for in-person observation. Further, the administration is urged to deliver competence resources through training and development because supervisors may lack the experience of remote work management. Moreover, the organizations should provide social support resources by creating avenues for virtual networking activities, so as to make up the random social opportunities available in the collocated work environment.

Research limitations/implications

Improving supervisors’ vision is a new challenge coming with the installation of the remote workplace. Further research is called for to empirically test this theoretical framework and identify more ways to increase the resources and reduce the demands for supervisors; thus, helping them ease into the new ways of supervision in the virtual workplace.

Practical implications

This research informs the organizations to adjust their strategy for management development to adapt to the remote workplace.

Originality/value

The authors noted that increasing concerns of the low visibility of remote workers was partially due to the impaired vision of supervisors, who lost the context of in-person observation. Supervisors’ vision of their employees was taken for granted in the traditional work environment and there was not much research done on this topic. This prompted us to develop a theoretical framework based on the job resource demand model.

Details

Management Research Review, vol. 46 no. 6
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 1 March 1993

Tim J. Hart

The ascendancy of human resource management (HRM) in recent yearsin the UK has been a major issue for both practising managers andacademics interested in this field. Does not seek…

Abstract

The ascendancy of human resource management (HRM) in recent years in the UK has been a major issue for both practising managers and academics interested in this field. Does not seek to review the mass of material already published on this topic; nor to take a balanced analytical approach emanating from research. Takes an openly polemical stance, producing a damning indictment of the impact of HRM on the way in which employees are treated in work organizations and the wider social and ecological consequences if HRM practices are allowed to continue unabated.

Article
Publication date: 1 August 2023

Syed Ali Raza, Komal Akram Khan and Faiza Hakim

The study aims to inspect the impact of employees’ perception of corporate social responsibility (CSR) and their spiritual values on their affective commitment and job…

Abstract

Purpose

The study aims to inspect the impact of employees’ perception of corporate social responsibility (CSR) and their spiritual values on their affective commitment and job satisfaction, which in turn may promote organizational citizenship behavior. Furthermore, this study examines the moderating effect of Islamic work ethics to identify whether they strengthen or weaken the proposed associations.

Design/methodology/approach

A survey instrument was devised to collect data from employees. The statistical analysis of the data was conducted using the Smart PLS software. Additionally, the research uses the “Partial Least Square-Structural Equation Modelling (PLS-SEM)” technique.

Findings

The findings of the study suggest that employees’ perception of CSR exhibits a positive association with affective commitment and job satisfaction. Likewise, employees’ spiritual values demonstrate a positive and significant correlation with affective commitment and job satisfaction. Finally, the outcomes reveal that affective commitment and job satisfaction play a major role in fostering organizational citizenship behavior. Moreover, Islamic work ethics positively and significantly moderate the relationship between employee CSR perception and affective commitment and between employee CSR perception and job satisfaction.

Originality/value

This research study endeavors to fill the gaps in the current literature by investigating two crucial aspects of employees: their perception of CSR and spiritual values. Additionally, the study includes Islamic work ethics as a moderator to provide a more comprehensive understanding of how these factors contribute to fostering organizational citizenship behavior. This work highlights the significance of spiritual values and social responsibilities in employees’ lives and how Islamic work ethics shape their behavior accordingly.

Article
Publication date: 1 May 2006

Meeta Bhardwaj and John Monin

Aims to study the role tacit knowledge plays in shaping the knowledge base of the knowledge‐intensive growing organizations using the storytelling method.

6610

Abstract

Purpose

Aims to study the role tacit knowledge plays in shaping the knowledge base of the knowledge‐intensive growing organizations using the storytelling method.

Design/methodology/approach

Stories were collected from eight human resource professionals working in eight different knowledge‐intensive growing organizations in New Zealand. Interviews containing loosely structured questions were used for collecting stories. These stories were deconstructed on the knowledge grid. This grid attempted to depict a complex interplay of tacit knowledge with the important subsystems (referred to as threads) of organization.

Findings

Tacit knowledge seemed to be a major concern for the human resource professionals in knowledge‐intensive growing organizations. It plays a significant role in shaping the knowledge base of an organization by interacting with the important subsystems of organization.

Research limitations/implications

There is a need to study ways of reducing the risk of being dependent on tacit knowledge of a few employees. Technology is needed that would be able to effectively capture the multidimensional interplay of tacit knowledge with important subsystems of organization.

Practical implications

Knowledge being a strategic input in knowledge‐intensive growing organizations, there is a need to address major concerns related to tacit knowledge that these organizations specifically face due to their knowledge‐intensive nature.

Originality/value

Tacit knowledge interacts with the important subsystems of an organization, thereby shaping its knowledge base. This paper attempts to demonstrate that tacit knowledge operates in multidimensional contexts.

Details

Journal of Knowledge Management, vol. 10 no. 3
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 6 June 2016

Lee D. Parker

The purpose of this paper is to examine the phenomenon of activity-based working (ABW), an office design and management system that has emerged in the past 20 years. It…

3834

Abstract

Purpose

The purpose of this paper is to examine the phenomenon of activity-based working (ABW), an office design and management system that has emerged in the past 20 years. It investigates its manifest and underlying agendas with a view to determining its degree of cost management focus and scientific management foundations.

Design/methodology/approach

The paper uses historical and website analysis methodologies for investigating historical office management philosophies and practices, as well as contemporary office design and management philosophies and related ABW practices and discourse. These are examined through the theoretical lenses of governmentality and impression management theories.

Findings

Despite a rhetoric of staff empowerment, ABW’s dominant agenda is overhead cost reduction and operating cost management. This reflects scientific management principles of early twentieth-century office design and management. Cost efficiencies and productivity emerge as key ABW output foci. While ABW adopters and advocates present ABW as a desirable staff satisfaction and operations facilitator, the cost agenda nonetheless commands centre stage.

Research limitations/implications

Accounting research into the office and its processes is much needed. This has been largely neglected in favour of line management and factory floor costing and accountability systems. In a world dominated by service industries, the office as a centre of organisational and economic activity merits researchers’ greater attention.

Practical implications

Contemporary office design and functioning developments merit greater recourse to and acknowledgement of their historic roots. Then, practitioners can better design and implement systems that build on past knowledge and learnings. While such innovations as ABW may carry potential for improved organisational performance, care is needed with respect to their balancing of agendas and suitability for their institutional and cultural environments.

Social implications

Organisational work has become a dominant part of social life in most economies today. Such innovations as ABW must be considered in terms of the societal culture into which they are introduced: how they reflect and adapt to that culture and what impacts they may also have on the culture itself. This includes dimensions such as organisational and self-control, as well as personal and organisational accountability.

Originality/value

This study presents itself as one of the very few refereed research studies of ABW currently available in the accounting, management or property research literatures. It also represents one of the very few studies of the office in the accounting research literature internationally.

Details

Journal of Accounting & Organizational Change, vol. 12 no. 2
Type: Research Article
ISSN: 1832-5912

Keywords

Article
Publication date: 1 July 1992

Robert M. Fulmer

Identifies and discusses nine issues the author believes willdominate management development programmes in the immediate future:learning (including “maintenance learning”…

Abstract

Identifies and discusses nine issues the author believes will dominate management development programmes in the immediate future: learning (including “maintenance learning”, “shock learning” and “anticipatory learning”); the power of teams; time as a competitive weapon; dramatic leadership; globalization and transnationalization; flexibility and resilience; customer responsiveness, service or quality; technology and information systems; and systems thinking. Concludes by pointing out that while these themes should not be included in management development programmes simply because they are popular, few become popular without meeting an important need.

Details

Journal of Management Development, vol. 11 no. 7
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 August 1996

Nereu F. Kock and Robert J. McQueen

Describes an empirical study of 15 business processes in three organizations. Business process data were collected in the context of action research projects where the researcher…

1535

Abstract

Describes an empirical study of 15 business processes in three organizations. Business process data were collected in the context of action research projects where the researcher was involved in organizational development activities. Suggests that business processes tend to cut across different departments owing to a contemporary phenomenon ‐ the specialization of knowledge. This leads to the specialization of work with the multiplication of functions and departments in organizations. Also suggests that 70 per cent or more of the product flow through business processes in organizations is made up of information. Discusses organizational implications of these results as regards organizational design and business process redesign focus.

Details

Business Process Re-engineering & Management Journal, vol. 2 no. 2
Type: Research Article
ISSN: 1355-2503

Keywords

1 – 10 of 210