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Technology provision and Next Generation Learning Spaces (NGLS) should respond to the active learning needs of twenty-first century learners and privilege multiple ‘pictures of learning’ and associated knowledge work. In this sense it is important for NGLS to be pedagogically agnostic – agile enough to cater for a range of pedagogical approaches within the one physical space. In this chapter, the democratising and potentially disruptive power of new digital technologies to facilitate the privileging of these multiple pictures of learning is explored, recognising the significant rise in student ownership and academic use of mobile technologies. With their escalating ubiquity and their facilitation of active knowledge work, research around considerations for the implementation of mobile digital technologies is canvassed, highlighting a range of issues to be considered. This is part of the ‘hidden work’ of technology implementation. Without this hidden work, the potential of NGLS in facilitating and privileging active learning and multiple pictures of learning is diminished and the potential for reinforcing already powerful and potentially exclusionary modes of knowledge work increases. Finally to assist in articulating the hidden work of digitally enabled NGLS, a model is proposed to help understand how ease of use and confidence impacts on student and academic knowledge work.

With increasingly precarious work contracts, more remote work, and additional flexibility in the timing of the workday, the new world of work is creating both relational opportunities and relational challenges for modern workers. In this chapter, we pair recent research on human thriving with trends we observe in organizations' efforts to create and maintain a sense of community. Key in these efforts is a new kind of built environment – the coworking space – which brings together remote and independent workers and, increasingly, traditional employees as well. We show that in curating community, or perhaps even the possibility of community, coworking spaces may support the interpersonal learning and vitality that help workers to thrive.

This chapter focuses on the physical work environment, in particular, the possibilities and limitations of biophilic design in hotel office space. Biophilic design has already gained attention in directly influencing the guest experience, but little focus has been given to workspace. Traditionally, the hospitality industry places employees' office spaces in parts of the hotel not appropriate as guest space due to lack of daylight and windows. Many studies have shown that improving the workplace with nature-based features can play a role in increasing employee well-being. Data collected from employees with both extensive managerial and back-of-house hotel experience established that employees would welcome the opportunity to work in such an environment and currently find back-of-house design basic and lacking any aesthetically pleasing elements. An understanding of the obstacles in initiating such changes was shown as well as employee initiatives to improve work spaces. This initial exploratory study concludes that the needs of employees in terms of comfort, wellbeing, motivation and work satisfaction are often overlooked when considering back-of-house spaces. There is a general understanding and expectation that management needs to develop awareness and practical initiatives to address the deficits of the physical work environment. Biophilic design can be influential in promoting a calming and restorative environment at the workplace and thus positively impacting employee motivation and performance.

The purpose of this case study is to demonstrate how a liberal arts college library has reimagined its spaces in response to the changes in higher education, particularly integration of educational technology into research, teaching, and learning; changes in students’ information-seeking behaviors; and an increasingly important role of local special collections as a means to preserve and reinforce unique institutional identity.

This case study is built on the first-hand experience, as all contributors directly participated in each phase of the process, from formulating ideas to completion of the current stage.

Meaningful and high-impact space adjustments do not necessarily entail extensive budgetary investments. They do entail, however, developing comprehensive goals and directions and a level of collaboration among library departments and relevant academic units in order to deliver cohesive services, programming, and a creative, nimble response to the constantly changing needs of the patron.

We believe that these high-impact, cost-conscious improvements provide a useful model for other small academic libraries preparing to reconfigure or renovate their spaces. We offer a model for creating a dynamic, service-centered space on a limited budget.

The overwhelming majority of the literature related to library spaces focuses on large universities, and the treatment of space topics in small undergraduate colleges, and liberal arts colleges in particular, is strikingly negligent. This case study of a small liberal arts college will help fill the void by adding to the rare voices commenting on library spaces in liberal arts colleges.