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Article
Publication date: 1 December 2005

Jane McCusker, Nandini Dendukuri, Linda Cardinal, Lilly Katofsky and Michael Riccardi

The purpose of this article is to investigate the performance of scales to assess the work environment of hospital professional staff, other than nurses or physicians.

2012

Abstract

Purpose

The purpose of this article is to investigate the performance of scales to assess the work environment of hospital professional staff, other than nurses or physicians.

Design/methodology/approach

A survey was conducted among professional (non‐nursing or medical) staff at a 300‐bed urban, university‐affiliated Canadian hospital. A total of 24 work environment items were adapted from a scale previously validated among nursing staff. Scales were developed based on a principal components analysis, and were compared among four groups of staff. The relationships between the scales and the following measures were then explored using univariate and multivariate analyses: satisfaction with the work environment, perceived quality of patient care, perceived frequency of patient/family complaints, work‐related injuries, and verbal abuse of staff.

Findings

The survey response rate was 154/200 (76.6 percent). Four scales were identified (with corresponding Cronbach's alpha), assessing the following aspects of the work environment: supervisory support (0.88), team‐work (0.84), professionalism (0.77), and interdisciplinary relations (0.64). In multivariate analyses, there were significant differences between the job groups in all four scales. One or more of the scales was significantly associated with overall satisfaction, perceived quality, and adverse incidents, even after adjustment for other staff characteristics.

Research limitations/implications

Limitations include: the cross‐sectional design, subjective measurement of quality of care, small sample sizes in some groups of staff, and the single study site.

Practical implications

The scales developed in this study may be used by managers to assess hospital staff perceptions of the work environment.

Originality/value

The four proposed scales appear to measure meaningful aspects of the working environment that are important in determining overall satisfaction with the work environment and are related to quality of care.

Details

International Journal of Health Care Quality Assurance, vol. 18 no. 7
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 1 October 2004

Jane McCusker, Nandini Dendukuri, Linda Cardinal, Johanne Laplante and Linda Bambonye

The literature suggests that improvements in nurses' work environments may improve the quality of patient care. Furthermore, monitoring the work environment through staff surveys…

3188

Abstract

The literature suggests that improvements in nurses' work environments may improve the quality of patient care. Furthermore, monitoring the work environment through staff surveys may be a feasible method of identifying opportunities for quality improvement. This study aimed to confirm five proposed sub‐scales from the Nursing Work Index – Revised (NWI‐R) to assess the nursing work environment and the performance of these sub‐scales across different units in a hospital. Data were derived from a cross‐sectional survey of 243 nurses from 13 units of a 300‐bed university‐affiliated hospital in Quebec, Canada, during 2001. Using confirmatory factor analysis, the five sub‐scales were confirmed; three of the sub‐scales had greater ability to discriminate between units. Using hierarchical regression models, “resource adequacy” was the sub‐scale most strongly associated with the perceived quality of care at the last shift. The NWI‐R sub‐scales are potentially useful for comparison of work environments of different nursing units at the same hospital.

Details

International Journal of Health Care Quality Assurance, vol. 17 no. 6
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 1 January 1983

A. JOHN RENTOUL and BARRY J. FRASER

The School‐Level Environment Questionnaire (SLEQ) is a new instrument measuring teachers' perceptions of the following eight psychosocial dimensions of the environment of primary…

791

Abstract

The School‐Level Environment Questionnaire (SLEQ) is a new instrument measuring teachers' perceptions of the following eight psychosocial dimensions of the environment of primary or secondary schools: Affiliation, Student Supportiveness, Professional Interest, Achievement Orientation, Formalisation, Centralisation, Innovativeness and Resource Adequacy. Noteworthy features of the SLEQ are its consistence with the literature, coverage of Moos's three general categories for conceptualising all human environments, salience to practising teachers, specific relevance to schools, minimal overlap with classroom environment instruments, and economy. Administration of the SLEQ to two samples of 83 and 34 teachers, respectively, revealed that each seven‐item scale possessed satisfactory internal consistency and discriminant validity. Preliminary use of the SLEQ provided evidence of its usefulness in research into the effects of school‐level environment on classroom‐level environment and on teachers' pedagogical attitudes.

Details

Journal of Educational Administration, vol. 21 no. 1
Type: Research Article
ISSN: 0957-8234

Article
Publication date: 1 July 2006

John Ensor, Angela Pirrie and Christine Band

The aim of the present study is to identify whether the work environment of advertising agencies display the key elements (both positive and negative) of the conceptual categories…

3415

Abstract

Purpose

The aim of the present study is to identify whether the work environment of advertising agencies display the key elements (both positive and negative) of the conceptual categories which Amabile et al. hypothesise influence organisational creativity.

Design/methodology/approach

Amabile et al.'s model proposes five conceptual categories which the KEYS instrument, developed from their conceptual framework, measures using ten scales reflecting different dimensions of the work environment. The KEYS instrument is employed in this research to survey staff from two London‐based advertising agencies. The aim was to gain information from individuals across functions and at all levels within these organisations.

Findings

This research found that the UK advertising agencies are organised in a manner that allows them to strongly reinforce three key dimensions, work group supports, lack of organisational impediments and organisational encouragement, which Amabile et al. suggest are critical in facilitating organisational creativity. However, on one key dimension, challenging work, the advertising agencies' performances are well below the norm found in previous studies. The findings on one associated dimension, lack of workload pressure, also appear to be in conflict with the results of previous research.

Originality/value

Although the majority of the findings of this paper support Amabile et al.'s conceptual framework, a number of issues emerge from this research which may suggest some future refinements are warranted to the composition of both the conceptual framework and the current configuration of the KEYS research tool.

Details

European Journal of Innovation Management, vol. 9 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

Article
Publication date: 27 November 2023

Olusegun Emmanuel Akinwale, Owolabi Lateef Kuye and Olayombo Elizabeth Akinwale

The cultural norm of compelling employees to work beyond the standard measure as a result of internal pressure from organisations is gaining popularity in the business environment

Abstract

Purpose

The cultural norm of compelling employees to work beyond the standard measure as a result of internal pressure from organisations is gaining popularity in the business environment today. This research is a pointer to a nuanced and dynamic understanding of workaholism, and this study aims to investigate factors that constitute an individual as a workaholic in the banking industry in Nigeria. This study aims to examine the influence of workaholism on the quality of work-life (QWL) of the workforce and how it led pockets of the workforce to migrate to an international workspace.

Design/methodology/approach

To capture a good understanding of what describes an individual as a workaholic, and what influences the QWL among the workforce in the banking environment, this study utilised a longitudinal research design to survey bankers in corporate organisations in Nigeria. The study administered a battery of adapted scales to measure latent constructs of dimensions of workaholism and QWL on a random simple probability technique. The study surveyed 425 professional bankers in Nigeria's banking workspace. A structural equation model was used to analyse the data obtained from the banking workforce to establish the relationship that exists between the dimensions of workaholism and QWL.

Findings

The outcome of this study indicated an insightful one. The results of the study illustrated that long hours of work, workload, work pressure, financial challenges as well and the pursuit of career growth are determinants of workaholism in banking corporate business. The study illustrated that all the predictors of workaholism equally affect the QWL of the employees in Nigeria's banking industry.

Originality/value

The originality of this study is captured in the dynamics of the concept of workaholism which portends negative outcomes in the Nigerian business environment given the nature of banking business in Nigeria. The study elucidates that workaholism is not work engagement in Nigeria but the attitude of compulsion from the management of the organisations.

Article
Publication date: 5 July 2024

Hassan Hessari, Fatemeh Daneshmandi, Peter Busch and Stephen Smith

In the evolving digital work landscape, where cyberloafing has become a notable challenge, this study aims to investigate the mechanisms through which organizations can…

Abstract

Purpose

In the evolving digital work landscape, where cyberloafing has become a notable challenge, this study aims to investigate the mechanisms through which organizations can effectively reduce such behaviors. Specifically, the research explores the role of employee adaptability in mitigating cyberloafing, taking into account the influences of temporal leadership, teamwork attitudes, and competitive work environments.

Design/methodology/approach

Utilizing the broaden-and-build theory and the job demands-resources (JD-R) model, we analyzed data from 245 employees through structural equation modeling (SEM) to investigate how various factors influence cyberloafing.

Findings

The results indicate that employee adaptability significantly mitigates cyberloafing and serves as a mediating factor between temporal leadership, teamwork attitudes, and the impact of competitive work environments on cyberloafing. Temporal leadership and teamwork attitudes positively correlate with increased adaptability, thereby reducing cyberloafing. Conversely, competitive work environments, while slightly enhancing adaptability, substantially increase cyberloafing.

Originality/value

The study contributes new insights into the dynamics of cyberloafing, emphasizing the critical roles of adaptability, teamwork attitudes, and temporal leadership in reducing such behaviors. It underscores the need for organizations to foster a supportive culture that minimizes competitive pressures and promotes teamwork and leadership strategies conducive to high productivity and minimal cyberloafing. This research offers practical implications for designing workplace strategies aimed at boosting productivity and curbing undesirable online behaviors during work hours.

Details

Asia-Pacific Journal of Business Administration, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-4323

Keywords

Article
Publication date: 14 October 2020

Anicee Carolyn Bauer

The purpose of this study is to learn to what extent the physical workspace can contribute to employee health and happiness. In this context, it introduces an evidence-based…

Abstract

Purpose

The purpose of this study is to learn to what extent the physical workspace can contribute to employee health and happiness. In this context, it introduces an evidence-based design concept and evaluation method for workplaces to transform the traditional subjective design process into a more objective, systematic approach. Identifying issues regarding physical design and work culture is assumed to lead to a better person-environment fit.

Design/methodology/approach

The study describes a comparison between a pre-measurement at an IT company’s old workplace and a post-measurement in the new location with a new office design. The independent variable is the objective quality of the physical work environment, which was determined by an interior quality index. The dependent variables were the perceived health, engagement, comfort and productivity, assessed by an online questionnaire and interviews.

Findings

The objective quality of the work environment improved remarkably, especially regarding sustainability, diversity, nature and the possibilities to move and relax. The subjective experience of employees also improved, specifically regarding feelings of comfort and energy, possibly because of a more inspirational and diverse environment, which also better captured the company identity. A more connected workspace moreover seemed to relate to more physical activity and personal contact, as well as to teamwork and productivity.

Originality/value

The study promotes an evidence-based design approach for design and real-state, encouraging all stakeholders to design responsibly: to work more closely together, take well-informed design decisions and evaluate and learn from what was “left behind.” It also stresses the power of tailor-made designs, as any design eventually is shaped by its broader cultural context.

Details

Journal of Corporate Real Estate, vol. 22 no. 4
Type: Research Article
ISSN: 1463-001X

Keywords

Article
Publication date: 8 November 2018

Hanne Berthelsen, Tuija Muhonen and Susanna Toivanen

There is an increased interest for introducing activity-based offices at universities. The purpose of this study is to contribute to the knowledge about the importance of the…

1541

Abstract

Purpose

There is an increased interest for introducing activity-based offices at universities. The purpose of this study is to contribute to the knowledge about the importance of the built environment for the psychosocial work environment within academia by analyzing how staff at a large Swedish university experienced the physical and psychosocial work environment before and after moving to activity-based offices.

Design/methodology/approach

A Web-based survey was distributed to all employees at two faculties at a university three months before (2015, n = 217, response rate 51 per cent) and nine months after (2016, n = 200, response rate 47 per cent) relocation to a new activity-based university building.

Findings

In the new premises, a vast majority (86 per cent) always occupied the same place when possible, and worked also more often from home. The social community at work had declined and social support from colleagues and supervisors was perceived to have decreased. The participants reported a lower job satisfaction after the relocation and were more likely to seek new jobs. No aspects in the physical or psychosocial work environment were found to have improved after the relocation.

Research/limitations implications

The study had a two-wave cross-sectional design, which does not allow establishing causal relations.

Practical implications

There is reason to be cautious about relocation to activity-based offices at universities. The potential savings in costs for premises may lead to may be followed by an increase in other costs. The risk that staff cannot concentrate on their work in activity-based university workplaces and lose their sense of community with colleagues are factors, which in the long run may lead to decreased efficiency, more conflicts and poorer well-being.

Originality/value

This paper contributes with new knowledge concerning changes in the physical and psychosocial work environment when relocating from cell offices to activity-based offices in a university setting.

Details

Journal of Corporate Real Estate, vol. 20 no. 4
Type: Research Article
ISSN: 1463-001X

Keywords

Article
Publication date: 17 August 2010

Christopher D.B. Burt, Alexandra Weststrate, Caroline Brown and Felicity Champion

The purpose of this paper is to propose an integrative model of time management, and in particular develop a scale to measure organizational variables which would facilitate and…

6216

Abstract

Purpose

The purpose of this paper is to propose an integrative model of time management, and in particular develop a scale to measure organizational variables which would facilitate and support time management practices. The research also examined whether the time management environment is related to turnover intentions and stress.

Design/methodology/approach

Three studies are reported. Study 1 sampled 262 employees from 20 organizations and these data were used for the initial factor analysis of the time management environment (TiME) scale. Study 2 sampled 205 employees from an aircraft maintenance organization, and these data were used to further refine the factor structure of the TiME scale, to conduct a CFA, examine the relationship between the TiME scale factors and turnover intentions, and to examine the test‐retest reliability of the TiME scale. Study 3 sampled 156 employees across eight organizations, and these data were used to examine the relationship between the TiME scale factors and stress.

Findings

The TiME scale has five factors, and each has acceptable internal consistency and test‐retest reliability. TiME scale factor scores were negatively correlated with both turnover intentions and stress.

Research limitations/implications

The research did not examine the convergent and discriminant validity of the TiME scale.

Practical implications

The TiME scale provides for the assessment of whether an organization's environment is facilitating and supporting its employees' attempts to engage in time management, and can also be used as a measure of transfer climate for time management training interventions.

Originality/value

The TiME scale addresses a gap in the time management literature. It has considerable applied value, and along with our integrative model should allow for the development of a more complex understanding of the time management process.

Details

Journal of Managerial Psychology, vol. 25 no. 6
Type: Research Article
ISSN: 0268-3946

Keywords

Open Access
Article
Publication date: 6 December 2023

Susanna Toivanen, Hanne Berthelsen and Tuija Muhonen

This study aims to investigate university staff relocation from multiple separate buildings to a new building with activity-based flexible offices (AFOs) at a University in…

Abstract

Purpose

This study aims to investigate university staff relocation from multiple separate buildings to a new building with activity-based flexible offices (AFOs) at a University in Sweden. The aim was to assess staff perceptions of the physical and psychosocial work environment and whether there were any changes in these perceptions before and after the move.

Design/methodology/approach

A mixed-methods design was used, analyzing closed-ended survey data at two time points (T1, n = 169 and T2, n = 160) and open-ended responses (n = 180) at T2.

Findings

The main findings revealed that employees started working more from home and that there were significant decreases in perceptions of the physical and psychosocial work environment, as well as job satisfaction, after the move to the new premises.

Practical implications

A comprehensive analysis of existing work processes, tasks and collaborations is crucial when planning new university premises. The planning process needs to be done in close collaboration with different stakeholders with multiple perspectives.

Originality/value

Introduction of AFOs in an academic setting can lead to negative consequences for occupational health and efficiency.

1 – 10 of over 159000