Search results

Property management companies in residential properties are increasingly using ICT and specific property management software applications to conduct daily property management tasks. However, the benefits of using specific software applications and how it can add value to property management companies are largely unexplored. The present study examines the impact of property management mobile applications usage features on strata property residents' satisfaction in Kuala Lumpur.

A total of 205 residents from 3 strata residential buildings in Kuala Lumpur using property management applications were surveyed. The study employed structural equation modelling using SPSS Amos software.

The findings suggest that visitor management and security management via software applications positively influence the residents' satisfaction. However, facility management via software application was found to be negatively affecting residents' satisfaction.

The study highlighted the benefit of property managers adopting property management software to achieve increased residents' satisfaction in strata residential properties.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐17; Journal of Property Investment & Finance Volumes 8‐17; Property Management Volumes 8‐17; Structural Survey Volumes 8‐17.

The purpose of this paper is to investigate the role of residential satisfaction in facing the outbreaks of the COVID-19. It reveals the relationship between personal risk perception (PRP), preventive behavior (PB), residential satisfaction (RS) and level of compliance with government recommendations to stay at home (CGRS) of Makkah residents in Saudi Arabia in its effort toward containing the COVID-19 pandemic in the country.

A cross-sectional online survey design was used with a sample of 250 respondents from Makkah City selected using a simple random sampling strategy. The instrument for data collection was a developed and validated instruments tag “Risk Perception and Preventive Behavior against COVID-19 Questionnaire (RP-COVID-Q).” The data obtained through the questionnaire were screened and analyzed using descriptive and inferential statistical analyses. Similarly, a Partial-Least Square Structural Equation Modeling procedure was adopted to test the hypotheses with a bootstrap mediation effect test.

The results revealed that Makkah residents’ level of PRP, PB and CGRS was not found to vary with gender; however, the RS of the residents differs with respect to their gender. Moreover, the level of PRP was significantly related to PB, RS and level of CGRS. RS increased the likelihood of the Makkah residents to comply with government recommendations against COVID-19 while adherence to PB, which would contribute to the reduction in the spread of the pandemic in Makkah city. Further, the RS is recognized as a significant mediating factor between PRP and CGRS during the COVID-19.

The findings of this study help in understanding the role of residential satisfaction during pandemics and, hence, stressing the important of residential qualities that need improvements for better sustainable cities in the future.

While all countries are strategizing to mitigate the impact of COVID-19, it is equally important to access residential satisfaction in the cities with high visitor inflow. Limited research has been done in Saudi Arabia.