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Article
Publication date: 17 May 2021

Başak Topaler and Nur Ayvaz-Çavdaroğlu

Being a prestigious institution depends on gaining respect in the eyes of various stakeholders with diverse expectations. Existing research is silent on how university

Abstract

Purpose

Being a prestigious institution depends on gaining respect in the eyes of various stakeholders with diverse expectations. Existing research is silent on how university characteristics affect judgments of prestige and, therefore, presents an incomplete picture of prestige dynamics in higher education. This paper aims to fill this gap in the literature by empirically examining the stakeholders’ evaluation of university characteristics in terms of prestige value.

Design/methodology/approach

The entire population of universities (public and private) in Turkish higher education constitutes the sample of the study. The analytic hierarchy process technique is applied to ascertain how stakeholders prioritize university characteristics in terms of prestige value, and regression analysis is used to determine the effects of these characteristics on university selectivity.

Findings

The findings suggest a novel conceptual model of university prestige, which establishes its multilayered and fragmented nature. Accordingly, universities may be subject to multiple prestige hierarchies based on universal or context-specific criteria, in the eyes of various stakeholders, and based on different markers of success.

Research limitations/implications

The empirical analyses are limited to the stakeholder groups that are key to university outcomes in Turkish higher education, and to selectivity in admissions as the only visible marker of success in this context.

Originality/value

The study enhances existing literature that posits that universities are subject to a single prestige hierarchy based on common metrics of performance. It illustrates the uneven landscape in which university prestige evolves by developing a wider and deeper focus on university characteristics.

Details

International Journal of Organizational Analysis, vol. 30 no. 6
Type: Research Article
ISSN: 1934-8835

Keywords

Open Access
Article
Publication date: 16 January 2024

Abdelhamid K. Abdelmaaboud, Ana Isabel Polo Peña and Abeer A. Mahrous

This study introduces three variables related to brands that have the potential to enhance university students' advocacy intentions. The research explores how university brand…

Abstract

Purpose

This study introduces three variables related to brands that have the potential to enhance university students' advocacy intentions. The research explores how university brand identification, the perceived prestige of the university brand and the social benefits associated with the university brand impact students' advocacy intentions. Additionally, the study examines the moderating role of gender in these relationships.

Design/methodology/approach

Cross-sectional surveys of 326 undergraduate students enrolled in a Spanish university, and structural equation modeling was used to test and validate the conceptual model.

Findings

The findings from the structural equation modeling indicate that university brand identification, perceived university brand prestige and university brand social benefits significantly influence students' advocacy intentions. Furthermore, the multigroup analysis reveals a gender difference in the factors influencing advocacy intentions. Female students demonstrate significance in all three antecedents, whereas male students only show significance in university brand identification and perceived university brand prestige.

Practical implications

The current study's findings provide several insights for higher education institutions in developing enduring and committed relationships with their students.

Originality/value

This study offers relevant insights into the body of research on university branding, explaining the students' advocacy intentions through the variables of university brand identification, perceived university brand prestige and university brand social benefits. Also, this study is a novelty in introducing empirical evidence for the importance of the moderating role of students' gender.

Details

Journal of Humanities and Applied Social Sciences, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2632-279X

Keywords

Article
Publication date: 2 March 2023

Xiao Huang and Wi-Suk Kwon

Based on cue utilization theory, this study aims to examine effects of the style (fashion vs basic) and licensing status (licensed vs nonlicensed) of university-related apparel…

Abstract

Purpose

Based on cue utilization theory, this study aims to examine effects of the style (fashion vs basic) and licensing status (licensed vs nonlicensed) of university-related apparel products (URAPs) as intrinsic and extrinsic cues, respectively, impacting university fans’ responses (i.e. attitudes, purchase intentions and purchase behaviors) and the moderating roles of personal factors (i.e. perceived university prestige, quality consciousness and uniqueness seeking).

Design/methodology/approach

Data were collected via an online quasi-experiment employing a 2 (licensing status: licensed vs nonlicensed) × 2 (style: basic vs fashion) within-subjects design with a purposeful sample of 1,126 students and alumni of a Southeastern American university.

Findings

Results show that consumers generally responded more favorably to licensed (vs nonlicensed) URAPs, especially for basic styles, whereas their responses to fashionable URAPs were more favorable for nonlicensed (vs licensed) URAPs. Furthermore, the positive effects of licensing status were stronger for consumers with high (vs low) perceived university prestige or quality consciousness. Consumers generally more favorably responded to basic (vs fashion) URAPs, but this style effect was weaker among those with a high (vs low) uniqueness seeking tendency.

Originality/value

Theoretical explanations on URAP consumption have been scant in the product and brand management literature. This study fills this literature gap by conceptualizing extrinsic (i.e. licensing status) and intrinsic (i.e. style) cues crucial in URAP consumption from a cue utilization theory lens and demonstrating empirical evidence for the intricate interplays among the two cues and diverse personal characteristics.

Details

Journal of Product & Brand Management, vol. 32 no. 7
Type: Research Article
ISSN: 1061-0421

Keywords

Article
Publication date: 7 August 2019

Oscar Espinoza, Luis González, Luis Sandoval, Noel McGinn, Javier Loyola and Dante Castillo

The purpose of this paper is to improve future teacher training by assessment of university graduates’ satisfaction with their preparation in Basic Education teaching.

Abstract

Purpose

The purpose of this paper is to improve future teacher training by assessment of university graduates’ satisfaction with their preparation in Basic Education teaching.

Design/methodology/approach

This descriptive study employed a self-administered survey questionnaire to a representative sample of 235 graduates between 2014 and 2016 from three universities in Chile. The questionnaire generated information about the graduates’ background (age, gender, parents’ education and prestige of secondary school attended); an evaluation of three dimensions of their degree program (instructional quality, infrastructure and employability), and experiences in the labor market (including salary). Analysis of variance was used to assess relationships between satisfaction, and other variables.

Findings

In general, graduates were satisfied with all aspects of their training. Satisfaction levels were higher from those assumed to have lower expectations. Contrary to this hypothesis, university prestige is not directly related to satisfaction. Instead, expectations and employability moderate the effect of prestige.

Research limitations/implications

The sample is not representative of the 59 universities in Chile nor of the many other degree programs offered in those universities.

Practical implications

Program directors concerned about improving the public reputation or prestige of their program will benefit from efforts to improve the quality of the program and its infrastructure, and relevance for entrance into the world of work.

Originality/value

This study provides information not previously available about graduate satisfaction in teaching degree programs in Chile.

Details

Higher Education, Skills and Work-Based Learning, vol. 10 no. 1
Type: Research Article
ISSN: 2042-3896

Keywords

Article
Publication date: 26 March 2019

Oscar Espinoza, Noel McGinn, Luis González, Luis Sandoval and Dante Castillo

The purpose of this paper is to determine which of the two variables would be a more reliable proxy for quality of university training: graduates’ satisfaction with their degree…

Abstract

Purpose

The purpose of this paper is to determine which of the two variables would be a more reliable proxy for quality of university training: graduates’ satisfaction with their degree program, or institutional prestige.

Design/methodology/approach

Graduates of professional psychology and teaching programs from three Chilean universities responded to a questionnaire asking their perception of different aspects of their degree program and experiences in their first employment. The three universities differ significantly in the proportion of applicants admitted, and in their prestige.

Findings

Salary levels are highly related to profession, but unrelated to graduates’ ratings of quality of curriculum or teaching methods. Overall satisfaction with the university experience is not linked to job satisfaction. Job satisfaction, on the other hand, is highly influenced by salary and secondarily by instructional practices and perceived work relevance of the degree program.

Research limitations/implications

This study is based on data from 3 of Chile’s 60 universities, and graduates of two programs. Most employment in the two professions is regulated by labor agreements. Generalizability of results is limited. Graduates may not have been employed enough to demonstrate their capacities.

Practical implications

The findings offer more evidence that prestige ratings are an unreliable indicator of the quality of formation offered by universities. If the government seeks to reduce income inequality, public subsidies of higher education should be based on program quality rather than on institutional prestige.

Originality/value

The findings are directly relevant to the current debate in Chile about what might and what might not help to reduce severe economic inequality.

Details

Education + Training, vol. 61 no. 3
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 21 March 2023

Dilip S. Mutum, Ahmad Hata Hussein and Ezlika M. Ghazali

This study investigates the antecedents of student loyalty towards universities. This study offers new insights into postgraduate loyalty in the context of the Malaysian higher…

Abstract

Purpose

This study investigates the antecedents of student loyalty towards universities. This study offers new insights into postgraduate loyalty in the context of the Malaysian higher education industry.

Design/methodology/approach

Partial least squares structural equation modelling is used to analyse data obtained from a survey of 231 postgraduate students in Malaysia.

Findings

The findings indicate that there is a significant relationship between price value and both student satisfaction and student loyalty. There are also strong relationships between learning environment and student satisfaction and between student satisfaction and student loyalty. While university prestige showed a significant relationship with student satisfaction, it is not related to student loyalty. Another important finding is that price value has a strong and direct relationship with both student satisfaction and student loyalty.

Originality/value

This study presents an updated empirical model of student loyalty. Contrary to previous studies, the results indicate that service quality is not related to student satisfaction. However, it is found to influence student loyalty towards the University. The results also indicate the important mediating effect of student satisfaction. This is the first study to look specifically at student satisfaction and loyalty of postgraduate students in Malaysia.

Details

International Journal of Educational Management, vol. 37 no. 3
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 23 July 2018

Roberta Pinna, Pier Paolo Carrus, Marta Musso and Gianfranco Cicotto

The purpose of this paper is to investigate the role of university identification to explain students’ involvement in extra-role behaviours and turnover intentions. The…

Abstract

Purpose

The purpose of this paper is to investigate the role of university identification to explain students’ involvement in extra-role behaviours and turnover intentions. The theoretical model developed, specifies the relationships between university identity and identification and between identification and behavioural patterns.

Design/methodology/approach

Data have been collected from a sample of 338 students from an Italian University. Then, they have been analysed adopting linear regression models (multiple when occurs) and a path analysis through structural equations models has been developed. The Sobel test has been used in the analysis to verify the mediator role of variables.

Findings

The results show that: the university identity perception of students have significant effect on university identification process; and student-university identification have significant effect on student’s advocacy, that is negatively related to turnover intention.

Originality/value

This paper provides support for the importance of brand management in higher educational context. Institutions would benefit from communicating their identities clearly, coherently and in a persuasive manner, emphasising those aspects of the university’s identity that students and future students will perceive as prestigious and similar to their identities.

Details

The TQM Journal, vol. 30 no. 5
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 13 March 2019

Reza Fazli-Salehi, Mohammad Rahim Esfidani, Ivonne M. Torres and Miguel Angel Zúñiga

Universities are increasingly encountering high levels of national and international competition. In order for universities to continue with their business success and expansion…

Abstract

Purpose

Universities are increasingly encountering high levels of national and international competition. In order for universities to continue with their business success and expansion, they have relied on developing and maintaining a differentiated brand identity by improving their branding strategy. The purpose of this paper is to examine the antecedents of students’ identification with the brand of public universities in Iran.

Design/methodology/approach

Sampling was done in multiple stages. In the first stage – using stratified sampling – students were recruited from distinct degree programs and universities based on the Iranian national demographic proportions. In the second stage, convenient sampling was used within each degree program category. For data collection, the interviewer distributed questionnaires among students regardless of age and gender. The number of questionnaires distributed in each university (i.e. the sample size in each university) was determined using the number of students in the country and percentage of students at each university.

Findings

The results showed support for the hypothesized positive relationship between brand identification and the antecedent factors including prestige, interorganizational and intraorganizational competition. On the other hand, the results showed no significant relationship between brand identification and the antecedent factors including distinctiveness and memorable experience. Outcomes (i.e. word-of-mouth, active engagement and loyalty) of brand identification were also tested and their relationships with brand identification are supported.

Research limitations/implications

This study was conducted in the higher education sector in one cosmopolitan Iranian city (i.e. Tehran) to which Iranians from other cities travel to for studying. Thus, the results of this survey include a variety of sub-cultures. In the future, a study that incorporates all major metropolitan cities of Iran may increase the generalizability of the findings. Unrelated to the purpose of this study, a future research study may extend the currently studied geographical dimensions and examine the antecedents of students’ identification with the brand of public universities across different nations using a cross-cultural approach.

Practical implications

A study of the antecedents of students’ identification with the university brand can provide a guide for universities to manage their brand and marketing strategies. Managers of higher education institutions can take important steps in establishing a link between students and university brands. Managers can highlight interorganizational competitions. The authors recommended universities publicize and honor students’ success in academic competitions on the university website, via ceremonies dedicated to the student winners, and using print banners that identifies their name and achievement, among other mediums. Additionally, competitions can be promoted among students through professors and motivational speeches from recognized leaders.

Originality/value

Results revealed that brand prestige of public universities positively affects students’ identification. This study highlights the importance of national and international rankings of universities and the sensitivity of students to such rankings. Undoubtedly, this is evident in Iranian students’ behavior in selecting their university. Additionally, this study showed that brand distinctiveness of public universities does not significantly affect students’ identification with the university brand. Further examination is recommended to help explain this finding and a cross-cultural comparison will assist in this endeavor.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 31 no. 4
Type: Research Article
ISSN: 1355-5855

Keywords

Book part
Publication date: 15 July 1991

Abstract

Details

Advances in Librarianship
Type: Book
ISBN: 978-0-12024-615-1

Article
Publication date: 2 January 2020

Louise Pigden and Andrew Garford Moore

In the UK, the majority of university students specialise and study just one subject at bachelor degree level, commonly known in the UK as a single honours degree. However, nearly…

Abstract

Purpose

In the UK, the majority of university students specialise and study just one subject at bachelor degree level, commonly known in the UK as a single honours degree. However, nearly all British universities will permit students if they wish to study two or even three subjects, so-called joint or combined honours degrees, internationally known as a double major. The purpose of this paper is to explore the relationship between graduate employment, pre-university educational attainment and degree classification achieved. The study also explored student choice with respect to university prestige.

Design/methodology/approach

The authors analysed the complete data set provided from the Higher Education Statistics Agency Destination of Leavers from the Higher Education survey, and combined this with data from the POLAR4 quintiles, Universities and Colleges Admissions Service (UCAS) tariff points and degree classification. The data were analysed to establish whether there was a difference in the choices and highly skilled graduate employment of the joint honours students, focussing particularly on Russell Group and Post-92 Universities, in order to build on previous published work.

Findings

For any UCAS tariff band, the higher the POLAR4 quintile the higher the rate of highly skilled destination. Russell Group outperform the Post-92 graduates in their rates of highly skilled destinations, for any tariff band and for both joint and single honours degrees. Higher POLAR4 quintile graduates are more likely to study at the Russell Group, with this effect increasing the higher the UCAS tariff. With the exception of first class honours graduates from Post-92 universities, joint and single honours from the Russell Group have a higher rate of highly skilled destination than Post-92 in the next higher degree classification.

Social implications

Low POLAR4 quintile students with high UCAS tariffs are “under-matching” and there is an impact on their graduate employment as a result.

Originality/value

This study adds new insights into joint honours degrees and also reinforces the literature around educational advantage and achievement prior to university, and the impact on graduate employment. Educational disadvantage persists over the course of a university degree education, from the perspective of gaining graduate employment. Higher quintile graduates are proportionately more likely to achieve the highest degree classifications, and proportionately less likely to achieve the lowest classifications, than graduates from the lower quintiles. Joint honours graduates are less likely to achieve a first class honours degree than single honours, and this will affect their rate of highly skilled destination.

Details

Higher Education, Skills and Work-Based Learning, vol. 10 no. 2
Type: Research Article
ISSN: 2042-3896

Keywords

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