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For more than three decades, researchers have been searching for evidence of corporate economic, social and environmental sustainability, the holy grail of corporate success in a socially and environmentally conscious world of the future. The vast majority of entities that researchers have investigated have focussed on the primary goal of profit maximisation, with only vaguely articulated (if any) social and environmental targets. Very little research has been undertaken to expose the inner workings of organisations that are striving primarily to improve environmental outcomes within a commercial setting. The purpose of this paper is to expose the inside details of an organisation that tried but failed, and highlights the role of power and politics in its demise.

The “processual” or “contextualist” (Burns, 2000, p. 568) methodology adopted in this investigation has facilitated the interpretation and understanding of complex inter-relationships existing amongst key management personnel. The method steps undertaken included observation and documentation of organisational strategic and operational decision-making practices over a period of 22 months and the examination and analysis of over 800 documents prepared either by or about the organisation.

Examining the inter-relationships of power and politics amongst key players during a period of significant change revealed an intense struggle for corporate survival between two management groups: the original “environmentalist” managers who prepared the entity for listing on the Australian Securities Exchange (ASX); and, the introduced “economic rationalist” managers who guided it through the post listing phase. A failure to effectively transition the power held over resources, decision-making and meanings from the old to the new managers proved to significantly challenge the organisation and possibly contributed to its ultimate demise. Some important lessons were highlighted, particularly the need to develop and establish shared understandings. It is suggested that for a business to move closer to being sustainable, rather than allowing one of the existing paradigms to dominate, a new business model needs to emerge.

The practical implementation of conservation activities on a large commercial scale is a controversial notion. The investigation of this unique case through a period of significant change represents an important experiment in the quest for sustainability and reveals valuable lessons that may guide other organisations that follow in its wake.

This study aims to examine how systems for organizing information may present an authorial voice and shows how the mechanism of voice may work to persuasively communicate a point of view on the materials being collected and described by the information system.

The paper synthesizes a conceptual framework from the field of rhetoric and composition and uses that framework to analyze how existing organizational schemes reveal authorial voice.

Through textual analysis, the mechanism of authorial voice is described in three example information systems. In two of the examples, authorial voice is shown to function as a persuasive element by enabling identification, the rhetorical construct defined by the literary critic Kenneth Burke. In one example, voice appears inconsistently and does not work to facilitate persuasion.

This study illustrates the concept of authorial voice in the context of information systems, but it does not claim to comprehensively catalog all potential manifestations of authorial voice.

By analyzing how information systems work as a form of document, we can better understand how information systems communicate to their users, and we can use this understanding to facilitate design.

By creating designs that incorporate an enhanced conceptual grasp of authorial voice and other rhetorical properties of information systems, the construction of information systems that systematically and purposefully communicate original, creative points of view regarding their assembled collections can be facilitated, and so enable learning, discovery, and critical engagement for users.

In response to the divides identified by some UK writers between critical legal scholarship, left political agendas, and empirical, policy-driven, socio-legal research, and indications of similar divides in the US, this essay seeks to demonstrate the possibilities for work that negotiates between progressive political commitments, social and political theory, policy concerns, and social scientific approaches to the interface between law and society. It does so by reference to three case studies of critical, feminist socio-legal scholarship, which address policy issues in the areas of family law, the legal profession, and access to justice.

The purpose of this research is to explore the character of an emergent occupational role, that of university web manager.

The primary data used were 15 semi‐structured interviews conducted in 2004. These were analysed partly for factual and attitudinal data, but also for the discursive interpretative repertoires in use.

The paper examines the diverse backgrounds, occupational trajectories, organisational positions, job roles and status of practitioners working in “web management” in UK higher education. The discursive divide between the marketing and IT approaches to the web is investigated. Two case studies explore further the complexity and creativity involved in individuals' construction of coherent and successful occupational identities.

The paper examines the position of web managers within the framework of the notions of the marginal but powerful “new professional” or “broker” technician. It gives a vivid insight into how the web as a dynamic and open technology opens up opportunities for new forms of expertise; but also explores the potential vulnerabilities of such new roles. In order to examine personal experiences in depth, data were gathered for only a relatively small number of individuals. The research was also limited to the UK university sector and to those with a broad responsibility for the web site of the whole institution, i.e. not library web managers and other web authors who work primarily to produce a departmental web presence. These limits imply obvious ways in which the research could be extended.

There are implications for how institutions support people in such roles, and for how they can support one another.

There is a vast literature about the web, little about the new work roles that have grown up around it.

This paper aims to explore the reporting challenges and related organisational mechanisms of change associated with disclosing corporate risks within integrated reports.

This paper adopts a Latourian performative approach to explore the organisational mechanisms of change in terms of networks of actors, both “human” and “non-human”, involved in the preparation of risk-related disclosure. Empirical evidence is collected by means of in-depth interviews with the preparers of an integrated reporting pioneer company.

Preparing disclosure on corporate risks in the context of integrated reporting demands close interaction among several actors. When disclosure shifts from listing key risks to providing information on how these risks are managed or connect with corporate strategy and value creation, departments not usually involved in corporate reporting play an active role and external stakeholders offer pertinent insights, benchmarks and feedback. Integrated reporting and risk management frameworks are the “non-human” actors that facilitate the engagement of diverse “human” actors.

Preparers should be aware that risk disclosure within integrated reports requires collaboration among (“human”) actors belonging to different departments and the engagement of external stakeholders. Preparers should consider the frameworks of integrated reporting and risk management as facilitators of cross-departmental discussions and dialogue, rather than mere contributors of guidelines and recommendations.

This study enriches the scant literature on organisational mechanisms of change made in response to integrated reporting challenges, showing subsequent advancements in the organisational process underlying the preparation of risk disclosure.

The purpose of this article is to propose Lexicon Rhetoricae, the narrative theory of Kenneth Burke from the discipline of literary criticism, as a comprehensive model which helps to explain how symbolism and nonconscious processes influence the consumption experience, and which helps to reconcile the psychology of the consumption experience with the more observable stimuli of the marketing environment.

Lexicon Rhetoricae distinguishes two categories of literary form – symbolic and formal appeal – which describe inputs to the literary experience. A third term, eloquence, categorizes the interaction of symbolic and formal appeals, and describes how robust that experience is.

Lexicon Rhetoricae provides: a mechanism for describing how unobservable internal psychological processes (conscious or nonconscious) might work; a method for coding observable marketer‐controlled inputs to the consumption experience; and a means for demonstrating how the unobservable processes and the observable inputs interact in the consumption experience.

Lexicon Rhetoricae provides a theoretical framework for categorically combining the “black box” experiences of the consumer and the perceptible marketer‐controlled variables in the marketplace.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

To introduce a research carried out in a real world for implementing a dust control system (DCS) for controlling the indoor air quality (IAP) on the production floor of one of the major electronics company in Malaysia.

The paper is arranged as follows, a brief description of the significant of DCS in electronic industry and brief introduction to the electronic company as a case study company for introducing the DCS. The discussion on the characteristics management and planning tools (MPTs) that have been adopted as the analysing tools for assisting in the decision‐making process in identifying the problems and improvement strategies. It follows by the detail analysis phase regarding the implementation process that it as backbone for introducing the DCS. Finally a discussion about the result obtained from the MPT analysis on the techniques for identifying the root causes of the dust pollution problem as well as the best improvement strategies that can be adopted by the case study company.

Three analysis techniques from MPT have been used; there are relation diagram, tree diagram and prioritization matrices analyses. These techniques are very powerful for analysing the specific problem using verbal data. The outputs (results) from these techniques have been used as the solutions to the dust pollution problem. As a result, the implementations of DCS successfully reduce the dust level and stabilise the dust distribution on the production floor.

This paper offer a systematic way in identifying and controlling the IAP in industry.

This paper introduces very useful methods in decision making for identifying the solutions for environmental problem and implementation of DCS in a real world environment.