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Introduction: This study investigates the COVID-19 pandemic’s effects on the sustainability of the supply chain. It investigates how modern supply networks and procedures were equipped for such a catastrophe, and the pandemic’s effects on the environment, highlighting the significance of studying resilience and sustainability concurrently.

Purpose: The study acknowledges the importance of environmental sustainability for businesses and the need to examine trends in organisational, customer, policy, and distribution networks.

Need for the Study: The COVID-19 pandemic has significantly impacted supply chains. This study aims to provide insight into the long-term repercussions of the crisis and the importance of incorporating environmental considerations.

Methodology: The study uses a mixed-methods approach to evaluate the effects of the COVID-19 pandemic on supply networks and environmental sustainability indices. Data from industry reports, governmental publications, polls, and qualitative research techniques have been gathered.

Findings: The results of this study advance our understanding of how to preserve supply chains in the wake of the COVID-19 pandemic. It highlights the need for enhanced resilience and sustainability measures, expose the flaws and weaknesses of contemporary supply networks, and uncover developing patterns and tactics in customer behaviour, policy frameworks, distribution networks, and supply chain management.

Practical Implications: The COVID-19 pandemic has provided businesses, decision makers, and researchers with guidance on handling its potential and challenges – increasing the supply chain’s resistance to future interruptions, incorporating environmentally friendly practises, developing policies to support resilient and sustainable supply chains, adapting to changing consumer tastes, increasing effectiveness, and minimising the environmental impact of distribution networks.

The advent of the digital technologies (DTs), coincided with the pandemic and global conflicts, has proven to be an unprecedented and transformative era for supply chain management (SCM). DTs are reshaping the way organizations plan, execute, and optimize their SC operations. Throughout this book, we posit that the adoption of digital supply chain management (DSCM) has become essential for staying competitive and responsive in a rapidly evolving business environment. However, amid technological advancements and digital solutions, there exists a critical factor that often goes overlooked – the significance of intangible assets, specifically intellectual capital (IC). This chapter comprehensively explores the role of an organization's IC in the adoption and performance of DSCM. We employ a comprehensive analytical approach, drawing upon existing literature from various sources to elucidate the relationship between IC and DSCM. Synthesizing insights from the literature, the chapter shows how each constituent of IC contributes to the adoption, operation, and performance improvement of DSCM. The discussion in the chapter shows that human capital (HC) forms foundations, as the knowledge, skills, and abilities (KSAs) of the employees are prerequisites essential for understanding, adopting, and capitalizing on DTs in SCM. The analysis also reveals that SC, which represents organizational processes, digital tools, and knowledge repositories, supports the seamless integration of DTs within SCs. Similarly, RC, by nurturing trust, open communication, and collaborative networks, plays an instrumental role in establishing ecosystems that help the adoption and effective functioning of DSCM. This chapter makes a convincing case to consider IC as the strategic component while DSCM adoption and performance.

The convergence of the digital supply chain (DSC) with sustainability presents promising opportunities and notable challenges for today's enterprises. This chapter explores the relationship between digital supply chain management (DSCM) and sustainability within the context of supply chain management. It begins by providing a detailed overview of the digital transformation in supply chain management, emphasizing its rapid evolution and its profound impact on sustainability. The chapter then delves into the various sustainability challenges that manifest within DSCs, including issues related to energy consumption, e-waste management, and environmental impact. It goes beyond environmental considerations, exploring social and ethical dimensions, such as the potential consequences of digitalization on socioeconomic disparities. Moreover, the chapter presents a comprehensive framework of best practices and strategies aimed at navigating these challenges. It highlights the utilization of digital technologies like artificial intelligence (AI), Internet of Things (IoT), and blockchain to enhance transparency, efficiency, and responsible sourcing. Real-world case studies are included to exemplify successful implementations of sustainable practices across diverse industries. In conclusion, the chapter emphasizes the imperative of a holistic, authentically sustainable supply chain transformation, underpinned by digital technologies, to advance sustainability objectives while adeptly addressing emerging challenges in the ever-evolving landscape of supply chain management.

While the world grappled with the COVID-19 pandemic and its externalities, scientists have recommended that the global community brace against potential future pandemics. The need to build resilient systems has never been this urgent. The world, especially emerging economies, faces acute food insecurity, high food prices, failing health infrastructure and rampant misinformation spread, among others. Since blockchain technology (BCT) has been discussed in the supply chain resilience context, and it offers the potential to develop resilient systems, we aim to outline the potential of BCT to help build resilience against ongoing and future pandemics. Mainly, we focus on BCT for healthcare management, disruption management of food supply chains, human resource management, modern education and certification and governance and administration.

Sustainability has become the topic of the era, and the world is moving toward a circular economy. As part of it, companies are also integrating sustainability in supply chain management. Therefore, this study conducts a technology-empowered systematic literature review to examine the state of the literature on the technologies in the sustainable supply chain. The review reveals that limited studies have been conducted in the area. There is still scope for the researchers to explore new innovative technologies, many clusters in author collaboration, and involve more sectors in the study. Future studies can enrich the field by employing other methodologies like meta-analysis review.

Digital technologies (DTs) have emerged as a major driving force, transmuting the ways Supply Chains (SCs) are managed. The integration of DTs in supply chain management (SCM), Digital Supply Chain Management (DSCM), has fundamentally reshaped the SCM landscape, offering new opportunities and challenges for organizations. This chapter provides a comprehensive overview of modern DTs and the way they impact modern SCM. This chapter has twofold objectives. First, it illustrates the major changes that DTs have brought to the supply chain landscape, unraveling their multifaceted implications. Second, it offers readers a deeper and comprehensive understanding of the challenges and opportunities arising from the incorporation of DTs into supply chains. By going through the chapter, readers will be able to have a comprehensive grasp of how DTs are reshaping SCM and how organizations can survive and thrive in the digital age. This chapter commences by shedding light on how DTs have and continue to redefine SCM, improving supply chain resilience, visibility, and sustainability in an increasingly complex and interconnected world. It also highlights the role of DTs in enhancing SC visibility, agility, and customer-centricity. Furthermore, this chapter briefly highlights the challenges related to the adoption (pre and post) of DTs in SCM, elucidating on issues related to talent acquisition, data security, and regulatory compliance. It also highlights the ethical and societal implications of this digital transformation, emphasizing the significance of responsible and sustainable practices. This chapter, with the help of three cases, illustrates how the adoption of DTs in SC can impact the various SC performance indicators.

Economic costs and benefits are at the core while taking decision to adopt digitalization in the supply chain. The present chapter provides an in-depth exploration of the economic dimensions of digital supply chain management (DSCM) adoption in a firm. Drawing from a diverse source of literature, this chapter discusses the effect of economic outlook on DSCM adoption, the economic benefits of DSCM adoption and costs associated with it, and economic analysis and evaluation methodologies. The chapter also shares the case studies illustrating the real-world implications of economic considerations within DSCM initiatives. The chapter highlights how changing international socioeconomic and political dynamics can influence businesses across the globe. By analyzing the impacts of evolving market trends, changing consumer preferences, and geopolitical tensions, organizations can considerably forecast the possible impacts of these macroeconomic forces adeptly. The chapter also undertakes discussion on the economic cost and benefits associated with DSCM adoption. The economic analysis helps understand that the expected benefits outweigh economic costs, substantiating the economic viability of DSCM projects. The chapter concludes by discussing the examples of some real-world companies, highlighting how organizations have successfully applied economic analyses to their DSCM initiatives. This also highlights as to how showcasing how detailed economic assessments can justify substantial investments, deliver operational efficiencies, and reshape industries.

One of the fundamental objectives of adopting digital supply chain (DSC) is to uplift the performance of an organization. Although a wide variety of literature confirms the impact of DSC on performance, it is hard to explore as to which dimensions of the performance is affected by DSC and how much. This chapter undertakes discussion on the impact of DSC on the various organizational performance indicators. The chapter also denotes some major key performance indicators (KPIs) that organization can track to gauge the impact of DSC on performance. A brief discussion on the challenges related to the development, adoption, and continuation of KPIs is also appeared in the later part of the chapter. The chapter concludes by denoting that the utilization of digital technologies (DTs) such as artificial intelligence (AI), the Internet of Things (IoT), and complex analytics in DSC has prospects for enhancing the operational efficiency, transparency, and agility of a supply chain (SC). Organizations that adopt these DTs have experienced better demand forecasting, reduced time order fulfillment time, and higher levels of consumer satisfaction. Nonetheless, the successful use of DSC requires development and implantation of KPIs regularly.

Manufacturing in Mauritius is mostly export-oriented. Any supply chain (SC) failure or resilience deficit may result in cancellation of orders and loss of customers, market share and revenue and reduce capability to compete globally. Addressing this challenge is complex, although digital technologies and artificial intelligence (AI) models can improve resilience by assisting decision-making and mitigate risks, thus infusing greater predictability across the SC.

Supply chains are facing increasing disruptions and uncertainties owing to extreme weather events, the war in Ukraine, market volatility and the ongoing COVID-19 pandemic, among other factors. Manufacturing industries and their supply chains essentially create thousands of jobs that enable economic growth and sustain export capability. In addition, they need to maintain or increase both productivity and efficiency and recover quickly from unforeseen or unexpected challenges – that is they need to be resilient. Transformation initiatives, whether in production or supply chain management (SCM), are never easy. Process changes not supported by data or hurried human decisions can sometimes have unintended consequences, mainly adverse. However, in times of greater uncertainty (war and pandemic), setbacks can have greater consequences on the business. Manufacturers are already apprehensive and report slowing exports as recession concerns have caused consumers and businesses to pull back on spending. There is therefore a need to reduce uncertainty and augment resilience by unlocking and synthesising insights that emanate from the power of data analytics, AI and machine learning to improve the resilience efficiency balance.

This chapter will discuss the opportunities arising from the adoption and implementation of digital technologies and AI in SCM, leading to better value creation, less greenhouse gas emissions and resilience. The hurdles that enterprises are facing to integrate AI in their logistics and SCs will also be highlighted. This work comments on initiatives that uphold the objectives of SDG 8 – decent work and economic growth, SDG 9 – industry, innovation & infrastructure and SDG 13 – climate action.

Digital technology and SDGs have gained increasing interest from the research community. This chapter aims to explore the field through a holistic review of 188 publications from 2017 to 2022. For the systematic review of 188 articles, a three-step methodology comprising of PRISMA guidelines was performed, bibliometric analysis and text analysis using VOS-Viewer and Sentiment Analysis using RStudio had been undertaken. Bibliographic coupling revealed the following clusters Digital Space (Over all SDG), Localising SDGs, Financial Systems and Growth (SDG 8), Sustainable Supply Chain (SDG 9), Education (SDG 4), Energy Management (SDG 7), Smart Cities (SDG 11 and 13), Gender, Skills, and Responsibility (SDG 5 and 12), Food Management (SDG 1, 2 and 3), Business Innovation (SDG 8 and 9) and ICT (SDG 9). Next, co-occurrence analysis highlighted the following clusters Circular Economy (SDG 8), Higher Education System (SDG 4), Digital health (SDG 3), Industry 4.0 (SDG 9) and Supply Chain Management (SDG 9). Next, text analysis traced the most relevant areas of work within the theme. Finally, sentiment analysis revealed positive sentiments of the field. The research concluded that only a few SDGs had found major focus while the others don't have any solid ground in the literature. This chapter presents a knowledge structure by mapping the most relevant SDGs in the context of digital technology and sets directions for future research.