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The lack of a proper register to store, match and display information on the adapted property has led to a waste of resources and prolonged delays in matching the disabled and elderly people with appropriate properties. This paper presents the development of a Housing Adaptations Register with user-matching functionalities for different mobility categories. The developed system accurately captures and documents adapted home information to facilitate the automated matching of disabled/aged applicants needing an adapted home with suitable property using banding, mobility and suitability index.

A theoretical review was conducted to identify parameters and develop adaptations register construct. A survey questionnaire approach to rate the 111 parameters in the register as either moderate, desirable or essential before system development and application. The system development relied on DSS modelling to support data-driven decision-making based on the decision table method to represent property information for implementing the decision process. The system is validated through a workshop, four brainstorming sessions and three focus group exercises.

Development of a choice-based system that enables the housing officers or the Housing Adaptations Register coordinators to know the level of adaptation to properties and match properties quickly with the applicants based on their mobility status. The merits of the automated system include the development of a register to capture in real-time adapted home information to facilitate the automated matching of disabled/aged applicants. A “choice-based” system that can map and suggest a property that can easily be adapted and upgraded from one mobility band to the other.

The development of a housing adaptation register helps social housing landlords to have a real-time register to match, map and upgrade properties for the most vulnerable people in our society. It saves time and money for the housing associations and the local authorities through stable tenancy for adapted homes. Potentially, it will promote the independence of aged and disabled people and can reduce their dependence on social and healthcare services.

This system provides the local authorities with objective and practical tools that may be used to assess, score, prioritise and select qualified people for appropriate accommodation based on their needs and mobility status. It will provide a record of properties adapted with their features and ensure that matching and eligibility decisions are consistent and uniform.

Risk is inherent in every construction project, especially complex projects like high rise buildings. It is helpful to understand the significant risks in order to anticipate their possible negative effects on projects. This research identifies, ranks and categorizes high potential risks in high rise building projects in Jakarta. Questionnaire surveys and interviews were conducted on engineers from contracting firms in the city. The result shows that risks related to management and design are the most significant in high rise construction projects. It is also shown that client interference should be avoided or reduced in tandem with good communication and teamwork between contractors and consultants to minimize defects. Contractors also need to give attention to the maintenance of equipment in order to sustain high productivity levels.

The purpose of this paper is to present a model for a comprehensive and integrated approach to managing interface conflict from the early stages of a dam construction project.

A case study methodology is adopted. Following comprehensive literature review, qualitative data were gathered from case studies through interviews conducted on the Middle Marsyangdi Hydroelectric Project (MMHEP) dam project in Nepal. Causal loop diagrams on the typical evolution of key indicators of interface conflict were then developed and a simulate‐able model of interface conflict was derived using system dynamic modeling technique. The model was then simulated to derive viable policies for future management of dam construction projects in developing countries.

The study reveals that interface conflicts at the construction stage of projects are caused mainly by lack of effective Environmental Impact Assessment, public participation and mutual consultation, on timely basis and accurate information from the early stages of projects. The system dynamic model is able to replicate general behavior of evolution of interface conflict in a dam construction project. Furthermore, the study explored three viable policies to avoid and minimize interface conflict in the construction stage of a dam project. The policies were tested and demonstrated to be useful in improving the value of projects to stakeholders. It is demonstrated that a combination of policies is better than adopting a single policy to stakeholder management.

The paper demonstrates the utility of system dynamics as a modeling tool for understanding the dynamics of conflicts on dam construction projects. The model should be helpful to policy makers on large projects, especially those likely to be subject to social and environmental conflict. Policies derived from the model have the potential of being used to assess and take proactive measures to manage conflicts effectively and efficiently from early in a project's life.

The problem of long delay and waiting time in Disabled Facilities Grants (DFG) housing adaptation has been ongoing for years. This study aimed at constructing an innovative smart solution to streamline the housing adaptation process to prevent lengthy delays for disabled and elderly people.

The Adapt-ABLE approach is suggested based on a constructive research approach, where extensive theoretical development of the Adapt-ABLE concept is developed. It consists of four integrated platforms that undergo theoretical and analogical development and validations through applicable theories, a workshop, four brainstorming sessions and a focus group.

The proposed Adapt-ABLE approach utilises process optimisation techniques through an IT system for streamlining the process. The merits of the semi-automated system include the development of a preventive measure that allows measurement of suitability index of homes for the occupants, indicative assessment that shorten the application duration, procurement and contracting platform that utilises principles based on framework agreement and call-off contract, and a platform that standardised performance management for continuous improvement.

The Adapt-ABLE solution will cut the application journey of non-qualified applicants and suggest where help can be sought. The qualified applicants' application journey will also be shortened through an online indicative assessment regime and early online resources (means) testing. Overall, the proposed system reduces the waiting time, and timely delivery improves the applicant's quality of life by living independently. It will potentially save the NHS billions of pounds used to replace hips and residential care costs due to lengthy delays in the housing adaptations process.

Large‐scale construction projects pose several challenges for successful completion. There seems to be no general agreement among researchers on what are the critical success factors (CSFs) on construction projects. Success factors vary across various projects, let alone countries. This paper attempts to elicit the perception of construction professionals on CSFs appertaining to large‐scale construction projects in Thailand.

Questionnaire surveys and interviews were conducted with project managers, deputy project managers, and line managers to gather their perception on CSFs.

Results of 76 questionnaire surveys and 35 interviews revealed that factors related to project planning and control, project personnel, and involvement of client were perceived to be critical for the success of large‐scale construction projects in Thailand. Participants also showed their high concern for sufficient resources, adequate communication, mutual understanding of stakeholders on project goals, and award of bids to the “right” designers and contractors.

The study was conducted on a single large‐scale construction project in Thailand, and hence, findings should be interpreted in context of Thai construction industry. The study also did not consider any specific procurement methods under which the project was being developed. Participants were asked about their general perception about CSFs on large‐scale construction projects.

Results from this study can be used as guidelines to ascertain CSFs on other large‐scale projects in Thailand. Project managers can also use this study to evaluate their current project and compare the perceived and real success factors for knowledge management exercises.

The paper captures the perception of construction professionals about CSFs in large‐scale projects in Thailand. It also presents a model for conceptual illustration of CSFs by differentiating the process domain from performance domain.

The purpose of this article is to report the results of research on whether the public hearing in Thailand's infrastructure development projects can be an effective vehicle for the project's public participation and conflict resolution on projects.

The performance of public hearing depends on factors such as the structure of the process, participation, management, and resource required by the process. A case study approach is used to assess the performance of public hearings conducted in infrastructure development projects in Thailand by examining the project stakeholders' attitude by means of questionnaire survey and interviews. Evaluation by hearing participants and their level of satisfaction are interpreted to derive the effectiveness of the hearings. The extent to which satisfaction effects on evaluation is also considered.

It is shown that the hearings had moderate to low effectiveness primarily because the participation and management performance aspects did not meet the participants' expectations. The relationships of evaluation and satisfaction indices were examined. The hearing participants focus both on the process and outcome of hearings.

The research reported the results of scientific assessment of public hearing performance, constituting a significant step towards understanding and implementation of public hearings in the Thai context as well as their influence on the efficiency and effectiveness of the project management concerning the stakeholder values.