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Family constitutions are relatively new to the law of family companies, although there might have been forerunners in the history of entrepreneur families. The practical importance and the proliferation of family constitutions in German family companies are increasing, along with the discussion of family constitutions in legal literature. This new instrument of family governance is not law driven but business driven, it has been designed by business advisors. Its analysis and classification are still at the very beginning in academic research and practice. Even though family constitutions are generally deemed to be without any legal effect and not legally binding, from a legal point of view, this assumption is at least highly questionable.

Many consumer-focused corporate social responsibility (CSR) studies suggest a positive link between the responsibility demonstrated by a company and consumers’ intention to favor the company in their purchases. Yet an analogous causal effect between corporate social and financial performances is not evident. This chapter conceptualizes how social desirability and cynicism contribute to the discrepancy between consumers’ attitudes and their actual purchase behavior, and analyzes why consumer choices indicated in surveys do not consistently convert into actions.

We develop a conceptual framework based on hybrid choice modeling to estimate the impact of two new variables, Corporate Social Desirability and Corporate Social Cynicism, on CSR research. The model presented synthesizes research findings from the fields of CSR and psychology with a discrete choice methodology that allows inclusion of psychological aspects as latent variables.

The goal of the framework is to bridge the gap between choices stated by consumers in CSR surveys and their actual choices by quantifying and extracting the effects of biases that otherwise threaten the validity of such survey results. As the next step, the practical value of the model must be evaluated through empirical research combining a CSR choice study with social desirability and cynicism measurement.

The framework proposes a novel way of controlling CSR surveys for potential biases created by social desirability and cynicism and enables quantification of this impact, with potential application to other fields where psychological aspects may distort research results. Future empirical evidence based on the framework may also offer new insights into the mechanisms by which the two biases distort findings.

How should we make sense of Europe's current malaise? Focused on the great recession, the European Union (EU)'s architecture, or diverging national interests, the literature offers useful economic, institutional, and political explanations. It is our contention that, however diverse, these works share one important limitation: a tendency to focus on rather immediate causes and consequences and not to step back with historical or comparative perspectives to gain a “longer” view of the dynamics at work. In this article, we begin by examining parallels between the EU's current conditions and the Austrian-Hungarian Empire. Then, introducing the articles contained in this special issue, we raise research questions pertaining to long-term historical, social, cultural, economic, and political factors. Are the current challenges unprecedented or do they have roots or connections to past events and developments? Is there a European trajectory into which we can contextualize current events? Are there bright spots, and what do they suggest about Europe's present and future? To engage in such questions, the papers leverage the insights of historical and comparative sociology, as well as comparative politics. In so doing, they offer analyses that see the EU as an instance of state formation. They propose that a key dimension of tension and possible resolution is the classic problem of sovereignty. They grapple with the question of identity and institutions, exploring in that context the extent and limit of citizens' support for more Europe. And they delve into the nature of the nationalist and populist sentiments within and across European countries.

Purpose: This chapter considers talent management in ‘situ’, at a time of unprecedented disruption, and identifies implications for practice and study.

Methodology/approach: We compare normative advice from the talent management literature with publicly available accounts of talent management strategies employed during the Covid-19 pandemic. We also include perceptions of employees from publicly available reviews (Glassdoor, 2020a), and a brief personal account.

Findings: Hospitality and tourism organisations are encountering unprecedented pressures for change, primarily due to Covid-19 as well as the sustainability and social justice movements. We identify three organisational responses to the pandemic – closing/contracting operations, consolidating around areas of strength, and creatively pivoting in new directions. Innovations in talent management were found to vary accordingly, including: humane downsizing and pay cuts; training and development (for managers and front-line employees, including in emotional intelligence, resilience, and delivering service excellence online); new talent acquisition, through new programmes, structures, roles, and partnerships; an enhanced employee value proposition, including safe and fun work environments, as well as improved pay and benefits; commitments to social equity and sustainability; courageous, creative, and resilient leadership; and effective communication. Despite these innovations, employee reviews suggest that top performing organisations continue to fall short on work–life balance, un-social working hours, inadequate compensation, and poor-quality managers.

Practical implications: Ever increasing business complexity requires skilled senior managers in multiple domains, and empowered, decentralised unit-level managerial and owner competence (with skills in emotional intelligence, collaboration, and negotiation). Front-line employees, capable of delivering excellence in customer service (despite disrupted circumstances), are more essential than ever. Successful enterprises, both now and in the future, will undoubtedly be those that prioritise talent, throughout all levels of organisation.

Research limitations/implications: Future research should undertake a more comprehensive investigation of talent management strategies employed (including from small business owners), as well as employee perceptions of their effectiveness (considering socio-economic differences as well as gender and race). Research is also needed with respect to the perceived value of organisational commitments to sustainability and social justice initiatives.

Originality/value: This chapter uniquely considers talent management at a time of crisis. Methodologically, it uses publicly available data of employee perceptions of their employers.

An important issue for medium-sized enterprises (MEs) in strategic management research is the ability to be resilient, recover and bounce back, after a disturbing and extenuating external event, such as the recent financial and economic crisis. Researchers have made efforts to understand the antecedents to resilience. Some studies propose capabilities and resources that strengthen experimentation while other researchers emphasize factors that support reliability. This study seeks to reconcile these views relying on upper echelons theory as the top management of MEs’ shape organizational attitudes and behaviors. The authors propose two antecedents in MEs related to management capabilities, ambidexterity and consistency, and the characteristics of family ownership that allow building of experimentation and reliability. We test our hypotheses on a dataset of 3,006 MEs and show how manager ambidexterity and family ownership play important roles in ME resilience.