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This paper aims to investigate the multihoming behavior of users on social networking web sites in the absence or the presence of product differentiation.
Abstract
Purpose
This paper aims to investigate the multihoming behavior of users on social networking web sites in the absence or the presence of product differentiation.
Design/methodology/approach
The approach is to build a theoretical model to explain the multihoming behavior of users on social networking web sites.
Findings
Under multihoming without product differentiation, all members of the smaller network multihome to the bigger network and the social networking web site with the bigger network size benefits from multihoming. Under multihoming with product differentiation, when the smaller network differentiates its product from the bigger network, then all members of the bigger network will multihome to the smaller network. Welfare is higher for both sided multihoming and both sided multihoming will happen only when the social networking web sites are differentiated in terms of features.
Research limitations/implications
The model is a theoretical model and will need to be tested empirically.
Practical implications
The results of the model indicate that multihoming results in increased utility for the users of social networking web sites when the two web sites are differentiated in terms of features.
Originality/value
From the literature available in the public domain, the paper has not found any existing theoretical model to explain multihoming behavior of users on social networking web sites. The paper fulfils this objective.
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Ronald E. Goldsmith, Margherita Pagani and Xiaojing Lu
The purpose of the studies was to test if extent of prior social media activity could predict likelihood that a consumer would post reviews on a new review website.
Abstract
Purpose
The purpose of the studies was to test if extent of prior social media activity could predict likelihood that a consumer would post reviews on a new review website.
Design/methodology/approach
Two online surveys were conducted presenting scenarios in which users were asked about prior social media activity, the number of social networks they belonged to in study one, and how actively they had posted reviews in study two. These questions were followed by descriptions of new review websites, a general local merchant review website in study one and a local restaurant review website in study two.
Findings
Although demographics did a poor job of predicting who would post reviews on the new review websites, prior active social media use and review posting did modestly predict intention to post reviews on the new review websites.
Research limitations/implications
This is not an experimental study and so causality cannot be claimed. Descriptively, although the results were consistent in two studies using different stimuli, other factors might prove to be better predictors of active user‐generated content for other types of sites.
Practical implications
The findings suggest a simple and effective way for two‐sided platform managers to identify potential active reviewers so that they can target them through marketing strategies to encourage their essential participation and less‐active users can be similarly targeted to encourage modest use.
Originality/value
No other studies can be found that focus on this aspect of managing two‐sided platforms. The results might be important for managers of other similar websites that depend on user‐generated content for their value.
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Mina Serajian and Babak Akhgar
There exist large gaps in research about social networking services, for example in their development. Most of these networks lack any scientific or engineered base in their…
Abstract
Purpose
There exist large gaps in research about social networking services, for example in their development. Most of these networks lack any scientific or engineered base in their designing and developing processes. In this paper, a holistic model will be described for the development of social network sites and parts of a scientific social network (SSN) will be developed using it. Users of this site are faculties, students and R&D personnel of a university or an enterprise. The paper aims to discuss these issues.
Design/methodology/approach
In this paper, a SSN site is designed along with a brief description of a social network site development methodology. The structure of methodology is based on conceptual template for the construction of a methodology. Using this methodology, a group of 50 users (from all three types of end-users) have been chosen to be interviewed about their expectations from the mentioned site.
Findings
Based on the interview, it was discovered that their view about social networks is inflexible and they do not have any new visions about functionalities of these networks. Their emphasis was mostly on exchanging and sharing role of this site. Design and development of social network sites based on the proposed methodology is easily understandable because of using state machine notations.
Originality/value
The innovation of this study is to propose a soft model for social network sites design based on these site's special specifications and regarding differences of them with other regular ones. This can pave the way for investors of such sites for setting up distinct social sites with new functionalities in an innovative approach.
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Andrea Dickson and Robert P. Holley
The goal of this paper is to examine the use of the major social networking tools in academic libraries in the USA. As college students are heavy users of social networking, such…
Abstract
Purpose
The goal of this paper is to examine the use of the major social networking tools in academic libraries in the USA. As college students are heavy users of social networking, such efforts provide academic libraries with outreach possibilities to students who do not use the physical library. The paper also seeks to examine the concerns about their use both from students and within the academic library.
Design/methodology/approach
The paper summarizes findings from articles published since 2006 found in the Library Literature and Information Full Text database. The first author also examined librarian blogs and library accounts in various social networking sites.
Findings
Social networking can be an effective method of student outreach in academic libraries if libraries take care to respect student privacy and to provide equal coverage for all subject areas.
Research limitations/implications
Most information about social networking is anecdotal with very little statistical analysis of its effectiveness. The popularity of the various social networking sites can change quickly.
Practical implications
Academic libraries should consider using social networking as an outreach effort but take care to avoid the potential negative consequences.
Originality/value
This paper provides a snapshot on the use of social networking in academic libraries through a thorough review of the available literature and an examination of the libraries' presence on the most popular social networking sites. It also provides help for academic libraries wishing to implement social networking.
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Adrian Palmer and Nicole Koenig‐Lewis
Direct marketing faces challenges and opportunities associated with the emergence of social network media. Companies need to address target audiences both directly and also…
Abstract
Purpose
Direct marketing faces challenges and opportunities associated with the emergence of social network media. Companies need to address target audiences both directly and also indirectly through social media. The purpose of this paper is to provide a review of the changing media landscape of direct marketing, and proposes a model of direct and indirect targeting of buyers.
Design/methodology/approach
A conceptual model is presented which brings together the needs of producers, sellers and communities. Customer experience is used as an integrative framework for reconciling the sometimes differing needs of these groups.
Findings
The literature is reviewed, noting changes in media habits. Previous studies of social network users provide a picture of the benefits sought by members of online communities.
Originality/value
Assessment of direct marketing has traditionally emphasised cognitive and behavioural metrics. This paper has proposed an experiential framework which may be more difficult to measure, but evidence is presented that emotions associated with use of social network web sites may be more important as a key success factor for direct marketing.
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The purpose of this paper is to assess the extent to which the news is discussed in social network web sites.
Abstract
Purpose
The purpose of this paper is to assess the extent to which the news is discussed in social network web sites.
Design/methodology/approach
This article reports a quantitative analysis of the text of 26,953 Windows Live Spaces from September 2006 to February 2007 using a heuristic designed to detect news discussions. In addition, a comparative link and page analysis of 20 popular general social network environments (e.g. MySpace and Facebook) and 11 popular blog environments (e.g. Typepad and Blogger) is presented.
Findings
The text analysis suggests that news plays little role in most Windows Live Spaces, but the link and page analysis suggests that the key difference is less between social network environments and blog environments than between free standardised environments (e.g. MySpace and Blogger) and professional or semi‐professional blogs, with the former tending to carry relatively little news‐related content.
Research limitations/implications
The methods used are exploratory rather than giving definitive conclusions.
Practical implications
Those interested in public reactions to the news should focus on blogs and blog‐like social network sites rather than general social network sites, and should expect only a tiny proportion of the discussions to be news‐related.
Originality/value
Although the role of blogs in reporting, discussing and making the news has been analysed frequently, this is the first study about the extent to which general social networking sites engage with (mass media) news.
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Michael L. Kasavana, Khaldoon Nusair and Katherine Teodosic
Although the inplementation of online social networking (OSN) within the hospitality industry is relatively new, its parameters possess unique implications for hospitality…
Abstract
Purpose
Although the inplementation of online social networking (OSN) within the hospitality industry is relatively new, its parameters possess unique implications for hospitality industry constituencies including guests, staff members, and management. The purpose of this paper is to examine the evolution, scope and types of online social networks and potential implications for hospitality businesses.
Design/methodology/approach
This paper is based on an in‐depth review of literature, including intended and unintended consequences of social media.
Findings
While social networking can assist a hospitality firm in strengthening guest loyalty and satisfaction, it may also expose itself to unfair criticism and unfounded speculation. In addition, some hospitality firms have sponsored coworker sites in an attempt to incentivize interactivity by encouraging peer‐to‐peer and staff‐to‐administrator participation, only to risk exposure of negative relationships and strained working conditions.
Research limitations/implications
The literature related to hospitality OSNs is relatively sparse and thus this paper is intended to provide a basis for future investigation.
Originality/value
The literature related to hospitality OSNs is relatively sparse and thus this paper is intended to provide a basis for future investigation.
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The purpose of this paper is to examine the impact of social media (including social networking technologies) on migration strategies and integration, focusing on the use of new…
Abstract
Purpose
The purpose of this paper is to examine the impact of social media (including social networking technologies) on migration strategies and integration, focusing on the use of new technologies for information seeking and dissemination, as well as personal communication.
Design/methodology/approach
A total of 26 Polish nationals resident in Ireland were interviewed in 2008, using semi‐structured interviews.
Findings
Results indicated a significant use of new social media, especially social networking technologies based in Poland and largely used by Polish language speakers. The use of social networking technologies enabled “media rich” and resilient social groups to develop, founded on the latent monitoring of activities characteristic of face‐to‐face, geographically delimited communities. The resulting social groups incorporated friends and relations based in Poland, Ireland and throughout the world. These networks tended to minimize integration into Irish society, as most Polish nationals interacted only with other Polish people, whether resident in Ireland or elsewhere.
Originality/value
This research demonstrates that new technologies are having a significant impact on patterns of migration. New social media are changing the character of international migration, with an emphasis on mobility rather than assimilation. Where foreign nationals previously tended to integrate into the societies where they resided, migrants are now more likely to be peripatetic mobile workers. Furthermore, while these migrants often no longer live in physical ghettos, they now live in “virtual” ghettos or enclaves, as they use new technologies to create separate lives within the wider society in which they work and live.
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Emmanuel E. Baro, Evelyn O. Idiodi and Vera Zaccheaus Godfrey
The study aims to investigate the level of awareness and use of Web 2.0 tools by librarians in university libraries in Nigeria.
Abstract
Purpose
The study aims to investigate the level of awareness and use of Web 2.0 tools by librarians in university libraries in Nigeria.
Design/methodology/approach
A questionnaire was used to collect data from 176 librarians in 49 university libraries in Nigeria.
Findings
It emerged that the librarians were more familiar with social networking sites, instant messaging, media sharing sites, blogs and wikis. The popularity of these Web 2.0 tools made them the most frequently used by the librarians. Web 2.0 tools like Flickr, RSS feeds, podcasts, social bookmarking, were among the least used. The study revealed that librarians use Web 2.0 tools mostly for reference services online, library news/events, training resources, and image and video sharing. Lack of facilities such as computers with internet access, lack of skills, and lack of time were indicated as some of the barriers in the use of Web 2.0 tools by librarians in university libraries in Nigeria.
Practical implications
These research results can be consulted by interested librarians as they plan to implement Web 2.0 applications in their libraries.
Originality/value
This study draws an overall picture of Web 2.0 applications in Nigerian university libraries and attempts to provide helpful information to better understand how librarians elsewhere are utilizing Web 2.0 technologies in rendering library services.
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Zeljka Hadija, Susan B. Barnes and Neil Hair
The purpose of this paper is to focus on college students, users of online social networks, as main sources of information that helps advertisers understand the ways in which…
Abstract
Purpose
The purpose of this paper is to focus on college students, users of online social networks, as main sources of information that helps advertisers understand the ways in which advertisements are perceived online.
Design/methodology/approach
Results were reached through qualitative research. Personal in‐depth interviews, utilizing Zaltman Metaphor Elicitation Technique (ZMET), were conducted among 20 college students. Interviews consisted of using screenshots of advertisements in online social networks to uncover respondents' reactions.
Findings
It was generally concluded that the users of online social networks do not dislike advertisements, but they simply do not notice them. Other content found in online social networks mitigates the attractiveness of the advertisements. Hence, the respondents reported that the brand recognition in online social networks was found to be much lower than the one created through other media channels.
Practical implications
Advertising in online social networks is a major unexplored advertising area. Interactivity on the internet shifts the ways in which users perceive advertising, and whether they perceive it at all. The paper discusses content that catches users' attention and its relation to advertisements.
Originality/value
Through literature review it has been revealed that no similar research exists. The findings of this research will aid advertisers in recognizing the possibility of advertising to the online social networks' population, taking into consideration different needs, and preferences of such users.
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