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In this paper, the authors consider how qualitative research techniques that are used in applied psychology to understand a person’s feelings and needs provides a means to elicit their security needs.

Recognizing that the codes uncovered during a grounded theory analysis of semi-structured interview data can be interpreted as policy attributes, the paper develops a grounded theory-based methodology that can be extended to elicit attribute-based access control style policies. In this methodology, user-participants are interviewed and machine learning is used to build a Bayesian network-based policy from the subsequent (grounded theory) analysis of the interview data.

Using a running example – based on a social psychology research study centered around photograph sharing – the paper demonstrates that in principle, qualitative research techniques can be used in a systematic manner to elicit security policy requirements.

While in principle qualitative research techniques can be used to elicit user requirements, the originality of this paper is a systematic methodology and its mapping into what is actionable, that is, providing a means to generate a machine-interpretable security policy at the end of the elicitation process.

Bruno Latour, one of the architects of actor-network theory, has now enfolded this approach within a larger project, An Inquiry into Modes of Existence – AIME. Framed as an empirical inquiry into the ontological and epistemological conditions of modernity, Latour argues for a radical shift in how “objective truth,” “scientific fact,” and “meaning” are established within the world. In this chapter, I draw on several elements of AIME to illustrate how Latour’s ontology, building on, augmenting and responding to criticisms of actor-network theory, can be used to explore higher education, focussing on one episode derived from a larger ethnography of medical education.

Managing conflicts between employees and supervisors is a critical issue in maintaining productive labor‐management relations. This study uses the theory of cooperation and competition to specify the nature of the relationship and the flexible strategies that facilitate mutually beneficial solutions to employee complaints. Results based on interviews of supervisors and union employees in a remote site in British Columbia support the hypotheses that cooperative, compared to competitive and independent, goals promote open‐minded discussions of complaints that result in efficient resolutions which benefit both supervisors and employees. Results suggested that developing cooperative goals and open‐minded negotiation skills can help supervisors and employees to create integrative solutions to shopfloor conflicts.

This paper builds on a long-lasting research program on the micro-foundations of innovative decision making, founded on a development of a neglected epistemic aspect of Simon's work, and on contributions in epistemology, in which heuristics are not procedures that are uncertaintyavoiding, economizing on cognitive and search effort, and problem-space reducing, but procedures that are uncertainty-modeling, investing in research effort, and problem-expanding. The paper offers a summary of the main effective heuristics of that kind so far identified, as applied to real processes of innovative decision making under epistemic uncertainty, such as judging and investing in novel entrepreneurial projects. It argues and shows that, in contrast to the common view, a wide range of those procedures, usually thought to belong to different and rival models, can be fruitfully combined.

The ‘impact on society’ component of the EFQM business excellence model proves a stumbling block for many organizations. While they are adept at compiling hard data on products and processes, the ‘softer’, social issues still elude them.

The study tested a model of the antecedents and consequences of organizational justice among Ghanaian industrial workers (N = 320). Justice perceptions were examined in terms of their socio-cultural properties and demographic variables. These variables were examined in terms of their impact as antecedents and consequences of justice evaluations. Antecedents comprised work-related and personal characteristics. Consequences comprised perceived organizational support, organizational citizenship behavior, organizational safety climate, safety behavior, and accident frequency. Multiple regression analyses were conducted to test the hypotheses. Mplus-7 indicated a partial mediation effect in a multi-mediation model. Work-related variables strongly and positively correlated with organizational justice, and were generally better predictors of organizational justice than were personal characteristics. The results have implications to organizational behavior.

In recent years, research on children's tourism experiences has gained prominence, as children are becoming an increasingly vital market for the tourism industry. While events are a main sector of the industry and host millions of children every year, there is a lack of research specifically focussed on children's experiences in events. This chapter focusses on children's entertainment events which can provide children with a satisfying, memorable and educational experience. This study has developed a framework to facilitate deeper mixed studies on children's experiences in event tourism. The framework is composed of four pillars based on various social, tourism and event theories and models, including the Cognition–Affect–Behaviour (CAB) theoretical framework, the Orchestra Model of Experience, the Event Experience Scales (EES), the Theory of Child Well-being and the Transtheoretical Model of Behaviour Change (TTM). The framework can be used by future researchers as an analytical evaluation tool to study children's experiences in different types of events and understand the mechanisms of behaviour change in this context.