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Book part
Publication date: 16 July 2019

James Agarwal and Oleksiy Osiyevskyy

Corporate reputation is a strategic asset leading to numerous positive firm-level outcomes. Motivated by the prediction that the translation of customer-based corporate reputation…

Abstract

Corporate reputation is a strategic asset leading to numerous positive firm-level outcomes. Motivated by the prediction that the translation of customer-based corporate reputation to customer-level outcomes (trust, customer–company identification, and word-of-mouth intentions) might be highly context-dependent, we investigate the moderating role of national culture (particularly, individualism–collectivism dimension) and individual trait (self-construal) in the association between reputational dimensions (product and service efficacy, market prominence, and societal ethicality) and their outcomes. Using survey data from two countries (US and India, N = 812), we estimate the effects of corporate reputation on focal outcomes, moderated by country as a proxy for individualism/collectivism and independent self-construal (IND)/interdependent self-construal (INTER). The results strongly suggest that when individual-level variables are taken into account, the country-level variable does not affect the translation of reputational dimensions to customer-level outcomes. Moreover, individuals high on IND are more responsive to utilitarian (egoistic) reputational dimensions of product and service efficacy, whereas individuals high on INTER are more sensitive to the group-oriented reputation for market prominence and society-oriented reputation for social ethicality. The reported findings have major implications for cross-country reputational research and global reputation management strategies.

Book part
Publication date: 25 August 2006

Jing Zhou

In this chapter, I develop a model concerning effects of paternalistic organizational control on group creativity. I develop the model on the basis of a diverse set of…

Abstract

In this chapter, I develop a model concerning effects of paternalistic organizational control on group creativity. I develop the model on the basis of a diverse set of literatures, including research on individual and group creativity, paternalistic leadership, self-systems theory, and its implications for impact of choice on intrinsic motivation. According to this model, (a) paternalistic organizational control enhances work group creativity for groups in the East; (b) the impact of paternalistic organizational control on group creativity is mediated by groups’ intrinsic motivation; and (c) national culture (i.e., East versus West) moderates the relationship between organizational control and group intrinsic motivation (and subsequently, group creativity) in such a way that organizational control would enhance intrinsic motivation (and creativity) for groups in the East, but it would inhibit intrinsic motivation (and creativity) for groups in the West.

Details

National Culture and Groups
Type: Book
ISBN: 978-0-76231-362-4

Book part
Publication date: 16 August 2005

Jennifer R. Overbeck, Joshua Correll and Bernadette Park

Social and task groups need a few high-status members who can be leaders and trend setters, and many more lower-status members who can follow and contribute work without…

Abstract

Social and task groups need a few high-status members who can be leaders and trend setters, and many more lower-status members who can follow and contribute work without challenging the group's direction (Caporael (1997). Personality and Social Psychology Review, 1, 276–298; Caporael & Baron (1997). In: J. Simpson, & D. Kenrick (Eds), Evolutionary social psychology (pp. 317–343). Hillsdale, NJ: Lawrence Erlbaum; Brewer (1997). In: C. McGarty, & S.A. Haslam (Eds), The message of social psychology: Perspectives on mind in society (pp. 54–62). Malden, MA: Blackwell). When groups come together without a priori status differentiation, a status hierarchy must be implemented; however, if the new members are too homogeneously status seeking, then it is not clear what will result. We argue that hierarchy will develop even in uniformly status-seeking groups, and that the social context and members’ relational characteristics – specifically, the degree to which they are group oriented rather than self-serving – will predict which status seekers succeed in gaining status. We discuss why and how a “status sorting” process will occur to award status to a few members and withhold it from most, and the consequences of this process for those who are sorted downward.

Details

Status and Groups
Type: Book
ISBN: 978-1-84950-358-7

Book part
Publication date: 25 August 2006

Morela Hernandez, Ya-Ru Chen and Kimberly A. Wade-Benzoni

We explore how cultural factors at both socio-economic and psychological individual levels affect the present generation's beneficence toward future generations in organizations…

Abstract

We explore how cultural factors at both socio-economic and psychological individual levels affect the present generation's beneficence toward future generations in organizations and society. We examine how socio-economic mechanisms may influence the present generation's focus on the future consequences of their decisions. In addition, we examine how self-construals in different cultures might result in different mechanisms underlying the reduction of psychological distance between generations in different cultures. Implications of our cross-cultural analysis to intergenerational decision making within the context of group research in general are discussed.

Details

National Culture and Groups
Type: Book
ISBN: 978-0-76231-362-4

Book part
Publication date: 8 November 2010

Jack A. Goncalo and Verena Krause

Accumulating evidence suggests that individualism provides an atmosphere conducive to creative idea generation. However, research in both cross-cultural and social psychology…

Abstract

Accumulating evidence suggests that individualism provides an atmosphere conducive to creative idea generation. However, research in both cross-cultural and social psychology suggests that individualism may reflect either independence or competition; a distinction that has been overlooked in research on group creativity. In this chapter, we highlight the distinction between these two constructs and develop a series of testable propositions that help distinguish their unique effects on the creative process. In doing so, we uncover several theoretical insights, including the possibility that independence and competition (a) are theoretically and empirically distinct, (b) have differential effects on idea generation, (c) have similar effects on idea selection but through different mechanisms, and (d) may interact to stimulate group creativity. We conclude by suggesting methodological approaches to disentangling these constructs in future research.

Details

Advances in Group Processes
Type: Book
ISBN: 978-0-85724-329-4

Keywords

Book part
Publication date: 25 July 2008

Leigh Plunkett Tost, Morela Hernandez and Kimberly A. Wade-Benzoni

We review previous research on intergenerational conflict, focusing on the practical implications of this research for organizational leaders. We explain how the interaction…

Abstract

We review previous research on intergenerational conflict, focusing on the practical implications of this research for organizational leaders. We explain how the interaction between the interpersonal and intertemporal dimensions of intergenerational decisions creates the unique psychology of intergenerational decision-making behavior. In addition, we review the boundary conditions that have characterized much of the previous research in this area, and we examine the potential effects of loosening these constraints. Our proposals for future research include examination of the effect of intra-generational decision making on intergenerational beneficence, consideration of the role of third parties and linkage issues, investigation of the effects of intergenerational communications and negotiation when generations can interact, examination of the role of social power in influencing intergenerational interactions, investigation of the interaction between temporal construal and immortality striving, and exploration of the ways in which present decision makers detect and define the intergenerational dilemmas in their social environments.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-84855-004-9

Book part
Publication date: 12 August 2017

Jeffrey W. Lucas, Carmi Schooler, Marek Posard and Hsiang-Yuan Ho

To investigate two explanations for how variations in social network structure might produce differences in cognitive and perceptual orientation. One explanation is that the…

Abstract

Purpose

To investigate two explanations for how variations in social network structure might produce differences in cognitive and perceptual orientation. One explanation is that the extent to which structures lead people to feel strong social bonds encourages holism. The other is that the extent to which a network leads individuals to be concerned about distal network relations leads to holistic thinking.

Methodology

An experimental study in which participants interacted in three-person networks of negotiated (with or without a one-exchange rule), generalized, or productive exchange before being administered the framed-line test, a common measure of cognitive and perceptual orientation.

Findings

Participants in network structures more likely to lead participants to be concerned about what was happening in relationships in the network of which they were not part performed relatively more holistically on the framed-line test. However, these effects did not extend to both modules of the test, and a check on the ordering of networks as reflecting concern with distal network relationships failed.

Research limitations and implications

The experimental design was structured such that only one of the presented explanations could possibly be supported, whereas they both could be correct. Nevertheless, results do indicate that cognitive orientation did respond to variations in network structure.

Value

Explanations for cultural differences typically implicate social structure, although the explanations often cannot be directly tested. Results show that social structure can produce effects that mirror differences thought to reflect profound cultural variations.

Details

Advances in Group Processes
Type: Book
ISBN: 978-1-78743-192-8

Keywords

Book part
Publication date: 15 July 2009

Andrea Fischbach

Within the last two decades there has been an increased interest in the issue of work and emotion within work and organizational psychology and related fields. Although the…

Abstract

Within the last two decades there has been an increased interest in the issue of work and emotion within work and organizational psychology and related fields. Although the cross-cultural perspective has a long tradition in research on emotions, organizational behavior researches on the dynamic of emotions at work have devoted surprisingly little attention to cross-cultural issues. In this paper, an attempt is made to show how important and useful a cross-cultural perspective is for understanding the role of emotion in the workplace. First, a review of recent publications of cross-national cross-cultural research of emotion at work is presented. In this, the focus is exclusively on cross-national organizational behavior studies of specific emotions with national culture as an explanatory variable. The aim of this is to identify core findings of cross-cultural research on emotion in organizational behavior and some gaps in this burgeoning literature. Second, a review is presented of findings on cross-cultural similarities and differences in emotion, culture-specific norms, and values and their effect on emotion. The aim of this is to identify the implications of these findings for future research on emotion at work. Third, a review of methodological issues in cross-cultural research is presented followed by some recommendations to further advance this area of research.

Details

Emotions in Groups, Organizations and Cultures
Type: Book
ISBN: 978-1-84855-655-3

Book part
Publication date: 21 December 2010

Ying Wang, Shaojing Sun and Yiping Song

Purpose – The purpose of this study was to explore Chinese consumers’ motivations for purchasing luxury products, and to unravel the interrelationships among individual…

Abstract

Purpose – The purpose of this study was to explore Chinese consumers’ motivations for purchasing luxury products, and to unravel the interrelationships among individual differences, motives, and luxury consumption.

Methodology – Data were collected from general consumers living in a large cosmopolitan city of China. A total of 473 questionnaires provided usable data and were analyzed using SPSS.

Findings – Eight motives were identified: self-actualization, product quality, social comparison, others’ influence, investment for future, gifting, special occasions, and emotional purchasing. Results showed that personal income, age, the motives of gifting, others’ influence, and product quality were significant predictors of luxury spending. Younger consumers, who did not typically make plans before buying, were more likely to buy luxury products out of emotion and less likely to do so for self-actualization or future investment.

Research limitations – The conceptualization and operationalization of some concepts used in this study (e.g., luxury brands, luxury consumption, and motives) may not be robust. Social desirability bias could comprise the validity of some research findings.

Originality – Despite a large body of research on luxury consumption, to date, most studies have been conducted in Western developed countries. Past research has showed that the symbolic and social values related to luxury consumption are deeply embedded in culture. As such, it is meaningful to investigate luxury consumption in China, whose culture is vastly different from the West.

Details

Research in Consumer Behavior
Type: Book
ISBN: 978-0-85724-444-4

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