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The purpose of this paper is to consider the work conducted by Manchester Camerata (an internationally renowned and world-class chamber orchestra) programme for people with dementia in one care home in the north west of England. The study aim was to undertake an exploratory qualitative evaluation of experiences of those taking part in its ten week “Music in Mind” programme, namely care home staff, Manchester Camerata musicians/organisational staff, care home activity workers, the assigned music therapist and visiting family carers.

During July-September 2014 a sample of 11 participants was recruited and a total of 19 interviews conducted over ten weeks. All respondents were offered the opportunity to be interviewed more than once. Interview data were supplemented by information gathered at two musicians de-brief sessions and from two activity workers’ diaries. All data was organised using NVivo 10 and thematic analysis applied to the whole data set. People with dementia could not be included in the sample owing to the time limitations on starting and completing the evaluation.

This analytical process generated three overarching themes: Making it Happen, which referred to the contextual, structural and organisational considerations necessary for setting up the engagement programme; Orchestrating Person-centred Care, which addressed the importance of building relationships through person to person communication; Making Musical Connections, which identified the sensory and embodied qualities of live music and the need to capture in-the-moment experiences.

Whilst each of these theme headings has slightly different meanings and applications to each of the participating stakeholders, the evaluation highlights the potential power of improvised music making to equalise and harmonise the group dynamics by co-creating “in-the-moment” experiences.

This article gives an overview and selected findings from a study funded by the Mental Health Foundation in 2007, which was collaboratively carried out by researchers at Anglia Ruskin University and two freelance researchers. The research team included members with direct and indirect experience of mental distress. The findings add to our knowledge of an under‐studied part of the voluntary sector: organisations run for and by people who share the same health or social condition. The reported study explored and identified the innovative organisational features and funding arrangements of four mental health user‐led organisations, as well as assessing service users' perceptions of the role that such organisations play in promoting social inclusion and recovery from their mental health problems.

Despite the recent growing interest in user‐led organisations (ULOs), they remain an under‐researched area of volunteer sector activity, with the majority of the literature emanating from North America. This article attempts to redress this imbalance by reporting on the innovatory features and challenges facing mental health ULOs in England, particularly in light of recent government policy prioritising generic pandisability ULOs. In‐depth qualitative interviews were undertaken with a purposive sample of 48 service users and staff from four geographically dispersed mental health ULOs in England. Innovatory features identified by staff running and service users attending mental health ULOs were: being user‐led; their non‐hierarchical organisational structures; and community‐inclusive activities. The challenges identified were: maintaining a user‐led ethos; managing the tension between being user‐led or user‐managed; and relationships with funders. Recent policies that recognise and promote the development of ULOs are encouraging, although the emphasis on generic, pan‐disability ULOs may impede the innovatory ethos and development of mental health ULOs.

Sexual harassment and discrimination are continuing and chronic workplace problems (Quick & McFadyen, 2017) that affect the health, well-being and socio-economic future of victim/survivors (Blau & Winkler, 2018). Despite this, management and leadership education have been primarily addressing this workplace issue from a legal responsibility perspective and using preventative strategies such as promoting the value of equity, diversity, inclusion and belongingness and explaining the importance of safe, healthy and respectful workplaces. While the establishment of policies, human rights training and disciplinary procedures are undeniably important, rarely do business educators prepare future managers to engage with employees in trauma-informed, compassionate and respectful ways. The co-authors have used a collective restorying process to engage in co-designing a workshop for early career managers and students of management and leadership. The workshop includes iterative exploration of the language and authentic performativity of unbiased compassion while engaging in collective reflexivity. The basis of the workshop centres the research proposition that to support a claimant the manager must performatively lead with authentic compassion while using unbiased language in order to assure procedural justice while mitigating procedural trauma. Early career managers, and hence their organizations, are ill-equipped to deal with workplace investigations of sexual harassment and discrimination. By collectively exploring and practicing unbiased compassion, managers will not only be more prepared to respond to a claim of sexual harassment or discrimination, but they will also reduce employee's felt sense of procedural trauma and increase the organization's likelihood of due diligence.

Disproportionately high numbers of young people in the British criminal justice system also have mental health problems. Relevant services often struggle to meet such complex needs, particularly as children become adults. The purpose of this paper is to discover the qualities of services valued by such young offenders.

Semi-structured interviews with 15 young offenders with mental health problems.

The young people valued continuity and sufficient time to develop trust in staff. From staff who showed concern and respect, and whose approach was informal, young people could accept help, advice and, when necessary, confrontation. They gained insight into themselves and how to modify their behaviour; knowledge about opportunities for work and education; and help with life skills.

The sample was small and likely to have been skewed towards those who are readiest to engage with services. Young people's views were not compared with their histories or actual service use.

Other research indicates that helping relationships that demonstrate the qualities that client's value have more successful outcomes than those primarily reflecting professionals’ values. In a time of resource constraints, it seems unlikely that staff will be able to provide more contact and continuity than at present. This would be a precondition of working in accordance with the values of the young people reported here, especially when bridging the discontinuities between children's and adult services.

Young offenders with mental health problems are rarely given a voice, particularly their views of what helps them.

Aims to examine the ICONEX Project worked in the area of learning objects, especially interactive ones, and the role of repositories in collaboration and sustainable development. The main activity of the project was to establish and populate a repository, but an important strand was to promote an overall vision.

Rather than focusing on more direct outcomes, the paper looks at the benefits of the diverse collaborations that have arisen from project networking. It also reflects on how the internal organisation of the project, such as the frequent steering group meetings, enabled this style of collaboration.

Reveals the benefits of the collaborations as being input into technical development of Xtensis, the formulation of JISC's own X4L programme and contributions to educational standards through CETIS.

Shows the importance of the role of repositories in collaboration and sustainable development.

This paper seeks to present an interview with Ross Campbell, a Melbourne, Australia‐based crisis management practitioner, focusing on the development of crisis management as distinct from risk management.

The paper uses an interview to explain the importance of investment in crisis management and outlines what is involved.

The paper offers examples of good crisis management practice and looks at some cases of failure to anticipate and prepare for potential crises.

The paper warns that such failures can not only damage corporate resources and reputations, but can also result in an organization's demise. The paper also lays particular emphasis on the need for a timely and efficient message strategy.

With around 40% of global waste attributed to the built environment sector, architects play a significant role in how resources are consumed, produced and wasted. UK architectural educators have made good progress to embed climate emergency issues in design curricula but the challenges of resource use and waste, and the opportunities afforded by circular economy design principles are less well-considered. The purpose of this paper is to provide new insights on how to introduce circular design principles to early-stage architectural design students within university curricula.

The study described took an experimental approach to designing design project briefs across several interlinked studio design projects for 1st-year Architecture students. Structured as a case study, each section describes the project, learning objectives, teaching methods and project reflections informed by a qualitative assessment of student development, outputs and feedback gathered through a questionnaire and focus group.

Introducing circular design early is highly beneficial to the development of knowledge on sustainability issues, critical design thinking and creative solution generation. Examples of beneficial teaching approaches include building systems thinking, facilitating collaboration, supporting learning-through-making, using simple analogies and referencing best-practice examples.

This research builds on limited existing circular design literature for built environment fields and through practical insights fills a significant knowledge gap on ways to introduce a complex and dynamic topic such as the circular economy to early-stage architectural design students as they develop fundamental discipline-specific knowledge, skills and competences.