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Article
Publication date: 14 October 2020

Siriwan Kitchot, Sununta Siengthai and Vatcharapol Sukhotu

This paper aims to investigate the relationships among supply chain management (SCM) implementation, human resource management (HRM) practices and small- and medium-sized…

Abstract

Purpose

This paper aims to investigate the relationships among supply chain management (SCM) implementation, human resource management (HRM) practices and small- and medium-sized enterprises (SMEs) firm performance in Thailand. It further examines whether HRM practices have a mediating effect on such relationship.

Design/methodology/approach

A survey instrument was developed based on the literature review which then was verified by SCM expert opinions. Cross-sectional surveys of sample employees of SMEs in Thailand were undertaken by both direct and mail surveys. Of about 779 questionnaires distributed, 203 usable questionnaires were returned. Structural equation modeling (SEM) was performed to analyze the obtained data.

Findings

The statistical results reveal that SCM indirectly improves firm performance of small- and medium-sized firms through HRM practices. The latter, HRM practices, is found to fully mediate the impact of SCM implementation on SME firm performance. These results suggest that SCM cannot enhance SME firm performance if its implementation is undertaken without effective HRM practices.

Originality/value

This study identified the research gap in SCM areas by recognizing the scarcity of research on SCM in SMEs and by identifying and integrating HRM practices as a significant behavioral support system to SCM implementation in SMEs. Its results reveal that HRM practices fully mediates the impact of SCM on SMEs’ firm performance.

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Article
Publication date: 27 April 2012

Roberto Chavez, Brian Fynes, Cristina Gimenez and Frank Wiengarten

The purpose of this research is to examine the effect of industry clockspeed on the relationship between supply chain management (SCM) practices, from both upstream and…

Abstract

Purpose

The purpose of this research is to examine the effect of industry clockspeed on the relationship between supply chain management (SCM) practices, from both upstream and downstream sides of the supply chain, and SCM performance.

Design/methodology/approach

The study is based on a questionnaire sent to manufacturing companies in the Republic of Ireland. The relationships between the constructs are analysed through regression analysis.

Findings

The results suggest that the relationship between SCM practices and SCM performance is not monotonic across varying levels of industry clockspeed. Although mixed support was found for the hypothesized relationships, this research contributes considerably to the theoretical development of the contingency view in the SCM literature.

Practical implications

Managers should be aware that the rate of change in their industries can affect the way SCM practices across the supply chain impact on SCM performance.

Originality/value

The literature review has shown that empirical studies which address the relationship between SCM practices and SCM performance provide mixed results. One possible explanation lies in the contingency theory. This paper contributes to the theoretical development of the contingency view in the SCM literature by showing that industry clockspeed affects the way SCM practices impact on SCM performance.

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Article
Publication date: 29 January 2007

S.C. Lenny Koh, Mehmet Demirbag, Erkan Bayraktar, Ekrem Tatoglu and Selim Zaim

The purpose of this study is to determine the underlying dimensions of supply chain management (SCM) practices and to empirically test a framework identifying the…

Abstract

Purpose

The purpose of this study is to determine the underlying dimensions of supply chain management (SCM) practices and to empirically test a framework identifying the relationships among SCM practices, operational performance and SCM‐related organizational performance with special emphasis on small and medium size enterprises (SMEs) in Turkey.

Design/methodology/approach

Data for the study were collected from a sample of 203 manufacturing SMEs operating in the manufacture of fabricated metal products and general purpose machinery (NACE codes 28 and 29) within the city of Istanbul in Turkey. The research framework was tested using partial least squares method, which is a variance‐based structural equation modeling approach.

Findings

Based on exploratory factor analysis (EFA), SCM practices were grouped in two factors: outsourcing and multi‐suppliers (OMS), and strategic collaboration and lean practices (SCLP). The results indicate that both factors of SCLP and OMS have direct positive and significant impact on operational performance. In contrast, both SCLP and OMS do not have a significant and direct impact on SCM‐related organizational performance. Also, as the direct relationship between the two performance‐constructs was found significant, both factors of SCM practices have an indirect and significant positive effect on ORG through OPER.

Research limitations/implications

Perhaps, the most serious limitation of this study was its narrow focus on Turkish manufacturing SMEs, thus precluding the generalization of findings to other emerging countries as well as other sectors such as service and government sectors that may benefit from a sound SCM strategy.

Practical implications

By developing and validating a multi‐dimensional construct of SCM practices and by exhibiting its value in improving operational performance of SMEs, it provides SCM managers with useful tool for evaluating the efficiency of their current SCM practices. Second, the analysis of the relationship between SCM practices and operational performance indicates that SCM practices might directly influence operational performance of SMEs.

Originality/value

This paper adds to the body of knowledge by providing new data and empirical insights into the relationship between SCM practices and performance of SMEs operating in Turkey.

Details

Industrial Management & Data Systems, vol. 107 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

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Article
Publication date: 18 October 2011

Xuan Zhang, Dirk Pieter van Donk and Taco van der Vaart

The purpose of this paper is to review and classify survey‐based research connecting information and communication technology (ICT), supply chain management (SCM), and…

Abstract

Purpose

The purpose of this paper is to review and classify survey‐based research connecting information and communication technology (ICT), supply chain management (SCM), and supply chain (SC) performance. The review evaluates present empirical results and aims at detecting explanations for similarities and differences in reported findings in the current literature.

Design/methodology/approach

The paper is based upon a structured literature review of the major journals in the fields of operations management, logistics, and information systems.

Findings

The point of departure in this paper is the possible inconsistency in reported findings within this field of research. The paper finds that measurements and constructs in all three major variables (ICT, SCM, SC performance) are different and often incomparable, and contextual factors are not systematically considered. Surprisingly, despite these differences, the papers reviewed show that generally, there is a positive direct or indirect effect of ICT on performance and SCM.

Research limitations/implications

The paper aims at reviewing the survey‐based literature only. Findings from case studies and other types of studies are not considered. An implication of this paper might be to reconsider how future survey studies should be designed and what constructs and issues need to be incorporated. Specifically, the relationships between single technologies, aspects of SCM and performance dimensions need specific attention in future research.

Originality/value

The paper offers a systematic review that helps to further develop our understanding of the relationship of SCM, ICT, and SC performance.

Details

International Journal of Operations & Production Management, vol. 31 no. 11
Type: Research Article
ISSN: 0144-3577

Keywords

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Article
Publication date: 12 October 2012

Ahmad Saleh Shatat and Zulkifli Mohamed Udin

This research aims to improve supply chain management performance through the successful usage of ERP system. This can be through investigating the relationship between…

Abstract

Purpose

This research aims to improve supply chain management performance through the successful usage of ERP system. This can be through investigating the relationship between enterprise resource planning (ERP) system and supply chain management (SCM) performance in the context of Malaysian manufacturing companies that use ERP system.

Design/methodology/approach

The questionnaire survey was posted to the Malaysian manufacturing companies that are using ERP system in order to investigate the relationship between ERP system and SCM performance. The respondents of this study were the MIS or IT executives. A total of 80 usable responses were received and used in the analysis.

Findings

The findings of this research indicated that there is a positive and significant relationship between ERP system i.e. (integration, material management, production planning, and controlling), and SCM performance. The workflow management, however, does not have a significant relationship with SCM performance. The findings of this study imply that the successful implementation and the effective usage of ERP system can contribute toward enhancing supply chain management performance in many ways such as, integration of internal business processes, enhancement of information flow among different departments inside the company, improvement of the company's relationships and collaboration with outsourcing suppliers, customers, and supply chain partners.

Research limitations/implications

This research focuses only on post‐implementation of ERP system life cycle, where ERP system passes through three implementation stages of system life cycle and that includes pre‐implantation stage, implementation stage, and finally post‐implementation stage. Two or three stages of ERP system life cycle could be investigated simultaneously.

Practical implications

There should be many success records in ERP system and this is to prove to companies that ERP systems can contribute toward improving their overall business performance. Therefore, this research encourages companies to adopt ERP systems and then contribute to technology diffusion. The finding of this study supports this justification and records a new success of ERP systems in Malaysian manufacturing companies.

Originality/value

The results of this study will enable companies to achieve optimum usage of ERP system after the implementation stage and help to avoid system failure and achieve better SCM performance. The study contributes toward technology diffusion between companies through reducing the likelihood of ERP systems failure, and therefore introduces ERP systems to other manufacturing companies in Malaysia.

Details

Journal of Enterprise Information Management, vol. 25 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

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Article
Publication date: 11 September 2020

Alexander E. Ellinger, Frank G. Adams, George R. Franke, Gregory D. Herrin, Tyler E. deCoster and Karli E. Filips

Supply chain management (SCM) proficiency is generally associated with superior business performance. Yet, SCM research continues to focus predominantly on the performance

Abstract

Purpose

Supply chain management (SCM) proficiency is generally associated with superior business performance. Yet, SCM research continues to focus predominantly on the performance of individual firms, rather than on the collective performance of multiple supply chain participants as espoused by the extended enterprise (EE) concept. In response to calls for quantitative studies that examine the collective performance of multiple supply chain participants, this research study compares the combined performance of triads comprising focal firms recognized for their relative SCM proficiency and their upstream (supplier) and downstream (customer) supply chain partners with that of their close industry competitors' triads.

Design/methodology/approach

The triadic, longitudinal examination of multiple supply chain participants' collective performance utilized archival financial data of the period 2007–2017 from the Compustat database and the supply chain (SPLC) function of Bloomberg.

Findings

Findings of this study indicated that supply chain triads that included focal firms recognized for their relative SCM proficiency experienced significantly lower sales and general administrative expenses and significantly higher productivity, return on assets and profitability over time than their close industry competitors' triads. However, contrary to expectations, the performance advantages identified did not extend to revenue growth.

Research limitations/implications

Supply chain triads cannot fully represent entire supply chains or EEs. However, this study’s triadic analysis can be viewed as a practically achievable proxy for further validating the EE concept. Moreover, based on assertions that triadic studies are suitable for SCM research and on empirical studies that consistently show individual firms recognized for their relative SCM proficiency outperform competitors, the authors contend that the study’s findings appropriately corroborate the value of the EE concept.

Practical implications

Because such empirical evidence is so rare, the consistent, collective performance advantages identified in this study should be highly significant to managers.

Originality/value

Robust, longitudinal evidence that supply chain triads which include focal firms recognized for relative SCM proficiency collectively outperform their close industry competitors' triads extends generally accepted associations between SCM proficiency and business performance, suggesting that the application of extended resource-based view (ERBV) in supply chain contexts warrants further examination and further substantiates the efficacy of the EE concept.

Details

International Journal of Physical Distribution & Logistics Management, vol. 50 no. 7/8
Type: Research Article
ISSN: 0960-0035

Keywords

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Article
Publication date: 16 September 2013

Min Shi and Wei Yu

– The purpose of this paper is to review a sample of the literature relating to the financial impacts of supply chain management (SCM) and suggest future research directions.

Abstract

Purpose

The purpose of this paper is to review a sample of the literature relating to the financial impacts of supply chain management (SCM) and suggest future research directions.

Design/methodology/approach

49 research articles between 1990 and 2011 are collected from various academic databases and online sources. By conducting content analysis, empirical findings on the relationship between SCM and firm-level financial performance are summarized and classified. Performance drivers are identified from the literature to guide future SC practices.

Findings

Both accounting- and market-based financial performances are closely related to the effectiveness of SCM. As important performance drivers, sourcing strategy, information technology (IT), SC integration, and external relationships play critical roles to improve firm-level financial performance. In particular, optimal levels of outsourceability, SC alignment and integration with IT infrastructure, and SC relationship management are essential to realize full financial advantages of effective SCM.

Practical implications

A better understanding and demonstration on how SCM makes positive contributions to financial performance help SCM managers to better communicate with top management and substantiate their roles in the organization.

Originality/value

To the authors' best knowledge, this paper is the first and the most comprehensive literature review in a much-needed research area. A number of performance drivers are identified to provide practical guidance. Some promising research areas are suggested for further investigation.

Details

International Journal of Operations & Production Management, vol. 33 no. 10
Type: Research Article
ISSN: 0144-3577

Keywords

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Article
Publication date: 15 August 2019

Sanjay Sharma and Sachin Modgil

The purpose of this paper is to investigate the impact of total quality management (TQM) and supply chain management (SCM) practices on operational performance, and their…

Abstract

Purpose

The purpose of this paper is to investigate the impact of total quality management (TQM) and supply chain management (SCM) practices on operational performance, and their interlinkage between each other.

Design/methodology/approach

Constructs those are critical to pharmaceutical quality and supply chain have been identified with the help of literature and experts from industry. The impact of TQM practices on supply chain practices and on operational performance has been evaluated. Similarly, the impact of supply chain practices on operational performance has been evaluated. Further, alternate models are tested and evaluated through structural equation modeling.

Findings

It was observed during testing of alternate models that TQM practices have a direct impact on operational performance. However, TQM practices also directly impact supply chain components, which, in turn, influence overall operational performance. In comparison of alternate models, the model in which TQM practices affect supply chain practices and supply chain practices further affect the operational performance is found most appropriate.

Practical implications

This study provides some useful implications from industry point of view. TQM practices are critical to pharmaceutical industry. TQM practices are the core of attaining a smooth supply chain, which will have greater impact to achieve operational performance. Strategic supplier partnership, procurement management, information sharing, and quality and inventory management practices are driven by TQM practices. This tri-linkage helps to achieve the desired operational performance.

Originality/value

There are very limited studies that have considered both the areas together to achieve better operational performance. In pharmaceutical industry, both TQM and SCM are the critical areas for any organization to drive its growth.

Details

Business Process Management Journal, vol. 26 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

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Article
Publication date: 1 September 2006

Kenneth W. Green, Ron McGaughey and K. Michael Casey

The purpose of this research was to examine the link between supply chain management (SCM), market orientation, and organizational success, and to develop a model that…

Abstract

Purpose

The purpose of this research was to examine the link between supply chain management (SCM), market orientation, and organizational success, and to develop a model that describes the relationship among the three.

Design/methodology/approach

A survey of sales managers within large US manufacturers was used to collect data about market orientation, SCM strategy, and organizational performance. Five hypotheses were tested using structural equation modeling.

Findings

The resulting model suggests that a manufacturing firm's SCM strategy mediates the relationship between its market orientation and organizational success.

Research limitations/implications

Perhaps the most serious limitation of this study was its narrow focus on US manufacturing companies, thus precluding the generalization of findings to other sectors such as service and government sectors that may benefit from a market orientation and sound SCM strategy.

Practical implications

The study findings reinforce the importance of a market orientation for firms in the manufacturing sector, and likewise the importance of a sound SCM strategy. The success of firms depends on their ability to satisfy customers. Since market orientation is positively related to organizational success, and SCM strategy helps facilitate market orientation, top managers should view effective SCM as key in meeting customer needs to achieve long run success.

Originality/value

This paper examines the relationships among SCM strategy, market orientation and organizational success and is the first empirical research to propose a model of those relationships. Researchers can use the findings herein to generate ideas for future studies, and top managers can glean important knowledge about how effective SCM impacts organizational performance.

Details

Supply Chain Management: An International Journal, vol. 11 no. 5
Type: Research Article
ISSN: 1359-8546

Keywords

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Article
Publication date: 16 October 2009

Chyan Yang and Yi‐fen Su

The purpose of this paper is to provide managers with a critical insight into the relationship between the benefits of enterprise resource planning (ERP) systems…

Abstract

Purpose

The purpose of this paper is to provide managers with a critical insight into the relationship between the benefits of enterprise resource planning (ERP) systems implementation and the impacts on firm performance of supply chain management (SCM).

Design/methodology/approach

This study proposes a structural equation modeling (SEM) to analyze the relationship between ERP benefits and SCM performance. Hypotheses derived from the key benefits of adopting ERP system and related SCM practices presented by previous authors. An empirical survey is conducted to collect data from Taiwanese IT companies listed in the Taiwan Stock Exchanges on several aspects of firm competences and supply chain performance that adopted ERP systems and/or SCM systems.

Findings

The results confirm the operational, tactical, and strategic benefits of ERP for the firm performance of SCM in the internal and external business processes, customer service, and cost management, except for the strategic benefits of ERP are not significant predictors of SCM performance in the external business process. Furthermore, responses show that ERP implementations in these Taiwanese companies have a significant impact on other companies, both small and medium‐size enterprise (SME), within the global supply chain.

Originality/value

This study extends research efforts concerning the relationship between ERP benefits and SCM performance, which the unequivocally positive results are not surprising, yet differ from most of other studies. This fundamental framework is expected not only to aid managers to make better decisions on how they cultivate specific SCM competences but also to conclude that future research can extend the focus to the impact on SCM competences of the aid of external tools such as supplier/customer relationship management, and internet‐based collaborative commerce systems.

Details

Journal of Enterprise Information Management, vol. 22 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

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