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1 – 2 of 2Juuso Henrik Nieminen and Robyn Ruttenberg-Rozen
Postdoctoral fellowships are an important career phase for early career researchers. This part of one's career is often characterised by stress, loneliness and anxiety about the…
Abstract
Postdoctoral fellowships are an important career phase for early career researchers. This part of one's career is often characterised by stress, loneliness and anxiety about the future. Moreover, postdoctoral fellowships are, by definition, individualistic and career oriented. We ask: how do postdoctoral fellowships provide the means for an academic sense of belonging – if they do? In this chapter, we explore this complex question by introducing two personal narratives of navigating the spaces of belonging (and not belonging) during postdoctoral fellowships. First, the first author (Juuso) explores his experiences as a fellow in two postdoctoral programmes. Next, the second author (Robyn) provides a supervisor's reflection. We analyse these narratives with the theoretical lens of a sense of belonging, understood as an affective, physical, social and political phenomenon. Our narratives shed light on how belonging is built within postdoctoral fellowships' often cold and lonely structures. We particularly discuss the spaces of non-belonging that might simultaneously empower and disempower postdoctoral fellows (as well as their supervisors).
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Karthik Padamata and Rama Devi Vangapandu
The purpose of this study is to capture patients' and employees' perception of quality of care in the Indian private hospitals and to find the possible perceptual gaps between…
Abstract
Purpose
The purpose of this study is to capture patients' and employees' perception of quality of care in the Indian private hospitals and to find the possible perceptual gaps between both the groups.
Design/methodology/approach
Authors have referred to the Victorian patient satisfaction monitoring (VPSM) scale and studied the responses of 327 patients and 327 employees collected from six private Indian tertiary care hospitals. SPSS v26 software was used to conduct the data reliability test, descriptive analysis and Mann–Whitney U test.
Findings
Authors have found significant differences in perceptions of quality of care between the patients and employees in the Indian hospitals. Employees have high positive perceptions towards the provided medical care whereas the patients have less favourable perceptions for many quality indicators.
Practical implications
This study findings help the healthcare managers, practitioners and healthcare workers of the Indian hospitals to understand the perceptions of both the employees and the patients towards healthcare quality elements and help to reduce the existing perceptual gap in the process of providing quality healthcare services.
Originality/value
To the best of authors knowledge, this is one of the pioneering studies conducted in Indian healthcare industry to capture and compare the perceptions of both the employees' and the patients' perceptions of various quality of care elements. This study highlighted the existing perceptual gap between the employees and the patients on various healthcare quality elements and indicated the critical areas for improvement to provide high quality healthcare services.
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