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This study aims to identify the development, trends and research gaps related to start-ups during the COVID-19 pandemic. Furthermore, this research identified future research directions.

This research is a bibliometric study using 192 Scopus-indexed articles with the assistance of the VOSviewer. The selected articles discussed start-ups during the COVID-19 pandemic and were published between 2020 and 2022. The analyses included initial statistics on publication trend, distribution of research field, most productive journals, most productive authors, most cited article, geographic distribution, multinational collaboration and science.

Between 2020 and 2022, the literature on start-ups during the COVID-19 pandemic has increased. Most articles are in Business, Management and Accounting, Economics, Econometrics and Finance and Social Sciences. Regarding geographic distribution and multinational collaboration, the USA, India and the UK led the numbers. The UK was also the forerunner in research collaboration. Based on the science mapping results, COVID-19, fintech, entrepreneurship and innovation were the most simultaneously used keywords. Furthermore, this study also identified that there is a lack of study regarding consumer behavior, employee behavior and quality management of start-ups during the COVID-19 pandemic.

This research also has several limitations. First, this research only used the Scopus database. Even though Scopus has advantages compared to other databases, combining the Scopus database with other databases will be able to provide more comprehensive data. However, there is a risk associated with combining two or more databases, namely, duplication. When using more than one database, researchers must ensure no repetition of the articles used because it will affect the analysis results. Future research can consider combining the Scopus database with other databases. Second, this bibliometric study covered the publication of start-ups during the COVID-19 pandemic. The COVID-19 pandemic is still ongoing. This condition indicated that several research on start-ups during COVID-19 are still being performed and will be published. Thus, future bibliometric study start-ups during COVID-19 were needed to update the trend of the research on start-ups during COVID-19.

The bibliometric study provided at least two main practical implications that can be used to support the growth of start-ups during the COVID-19 pandemic. First, this research has mapped the existing literature on start-ups during the COVID-19 pandemic. This information can be used as input for start-up practitioners and policymakers when they need scientific reference and evidence in developing a policy and/or a management action/program needed during the COVID-19 pandemic. Second, this research highlighted several clusters of keywords that are attracted many researchers. These keywords can be viewed as important issues that are needed to be monitored by start-up practitioners and policymakers during the COVID-19 pandemic.

Start-ups have an important role in economic development. It is well known that start-ups can boost productivity and economic growth. As start-ups tend to use technology, it also has an important role in disrupting traditional economic practices. Start-ups may also offer a more convenient life. Furthermore, the availability of start-ups may also increase the quality of life of the people that are serviced by the start-ups.

To the best of the authors’ knowledge, this is the first bibliometric study that discussed start-ups during the pandemic. It provided a comprehensive literature review process to identify research gaps that allowed future researchers to develop studies related to start-ups.

Dr. Narendran, Director, Indian Medicine (Siddha) College, has been requested by the Head of the College's Pharmacology Department to ensure intellectual protection for, and commercialisation of, a formulation that he had developed for coronary atherosclerosis. Such a request has been made for the first time in the College, and the Director has to decide how it fits into the educational and research mandate of the College. He also has with him a brief market study of the formulation's potential.

Market dynamics are generating rapid product change and increasing the uncertainties of product management. As a result, the need for product adaptability has never been greater. Yet marketing managers lack a framework for evaluating product adaptability. Examines product adaptability in terms of two underlying dimensions: product domain (single versus multiple product) and performance criteria (internal versus external). This results in a framework that includes four basic types of product flexibility: acceptability (single‐product flexibility based on external criteria, e.g. customer acceptance); modifiability (single‐product flexibility based on internal criteria, e.g. production efficiency); leveragability (multiple‐product flexibility based on external criteria); and compatability (multiple‐product flexibility based on internal criteria). Using this framework, identifies specific factors that lead to product adaptability and proposes a method for product assessment.

This paper aims to respond to the strong calls for interdisciplinary solutions to address the many and varied challenges that major disasters create in urban (tourism) spaces, and provide a holistic conceptualisation of organisational responses to disruptions in the external business environment. It argues that organisations need to actively (re)formulate a sustainable business proposition to passively adapt to environmental conditions and modify the selective environment.

This study uses a qualitative approach to introducing and examining the concepts and theoretical constructs underpinning the proposed conceptual schemata. The content-driven inductive approach used here is based on an extensive review of the disaster recovery, crisis management, entrepreneurial strategy and urban tourism literature with a focus on organisational perspectives. It systematically brings together the theories and research findings from these separate strands of literature.

While the extant literature focuses on the importance of effective adaptability to survive and thrive in environmental uncertainties, some aspects of the relevant evolutionary processes are not addressed in the context of urban tourism. Indeed, a systematic approach that questions how urban tourism and hospitality businesses react to crises has been long overdue. This paper, therefore, introduces niche construction theory (NCT) as an alternative and proposes an integrated framework to understand the environmental conditions of urban tourism and organisational evolution during post-disaster turbulence.

The proposed model emerging from a multidisciplinary literature review acknowledges boundary conditions in the tourism industry-specific interpretation of a crisis situation. The tenets of NCT need to be adopted flexibly rather than as part of a strictly prescriptive process to allow for all aspects of the related business responses to play out and become exposed to the emerging selection pressures.

The argument underpinned by the theoretical constructs of niche construction encourages and offers a framework for practitioners to actively (re)formulate business proposition and (re)construct organisational niche to survive post-disaster turbulence in the business environment and exert influence over their own evolution.

This paper offers different angles, filters and lenses for constructing and interpreting knowledge of organisational evolution in the context of crisis management. The conceptual schema (Figure 2) emerged as a novel contribution itself providing a necessary lens to interpret the empirical data and understand the complexities of the organisational responses to the disruptive post-disaster turbulence in an urban tourism business environment.

The aims of this paper are: to identify the dimensions of knowledge management (KM), and to propose a model for KM that will be useful for future researchers in carrying out KM measurement.

The paper is based on a literature review of theoretical and empirical contributions to KM.

The results obtained show that the creation, transfer and storage, and implementation and use are dimensions of the concept of KM. On the basis of these dimensions, this study proposes a model integrating these dimensions and operationalizes it using selected items, so that future researchers may carry out measurements using the proposed model.

The study implies that companies and researchers use a smaller time in theoretical checks and can devote to measurements which develop improvements.

The present model differs from other, previous models in that it integrates various approaches to the study of KM.

The purpose of this paper is to examine the generalizability of the customer relationship management (CRM) scale originally developed by Sin et al. as well as to investigate the strength of linkages between CRM implementation components and business performance in Jordan's financial service organizations (FSOs).

Using a quantitative methodology, data were collected through a survey that included FSOs that are operating in the Jordanian market. The original adopted CRM scale was administered to 12 banks and 18 insurance companies that were found to be implementing CRM. An overall number of 320 questionnaires were sent to these banks and insurance companies' top management members who were directly involved in CRM implementation and performance assessments. Exploratory and confirmatory factor analyses were used to assess the generalizability of the CRM scale developed by Sin et al. Structural path model analysis was also used to test the research hypotheses concerning the relationship between CRM implementation and business performance.

The results suggest that the CRM implementation scale originally developed by Sin et al. does generalize to a Jordanian FSOs context. The findings indicate that there is a positive and significant relationship between CRM implementation components and FSOs' business performance comprised of financial and marketing performances. CRM organization and technology‐based CRM are the strongest predictors of variations in FSOs' business performance.

This paper is the first systematic research project in Jordan that isdevoted to investigating the scale and components of CRM implementation in Jordan and in the Middle East.

The purpose of this editorial is to reflect on the growing interest of situated project research.

The editorial is conceptual and relies on published work and the articles included in the special issue.

With this special issue it is found that practice‐based studies, also called Projects‐as‐Practice studies, interested in the everyday activities of project practitioners, are multi‐faceted and rich. What may also be seen is that practice‐based studies are not yet a coherent area. However, it is more important that practice‐based studies allow researchers to understand the organization less as an entity and more as a socially‐accomplished task.

Several implications for research are offered, including the need for studies that emphasize the small details of organizing, and that practice‐based studies are not restricted to a certain methodology but depend on what a particular paper tries to accomplish.

With an ever‐growing stream of research focusing on projects the guest editors argue that it is about time to look into the details of organizing. This could be accomplished through a number of ways but in this special issue it is proposed that approaching traditional areas with a conscious naivety when asking the questions may do it. For the practitioner, the special issue offers important insights into how things are done in practice, which may be used as a mirror or reflection upon their own practice.

This editorial and special issue offer insights for any academic interested in understanding projects differently.

This paper analyses growth patterns in three high‐growth Swedish firms (Intentia, IBS, and in the enterprise resource planning (ERP) industry. A multi‐theoretical framework is developed and used to analyse the firms’ growth. It is concluded that growth is a complex phenomenon that has to be viewed from different theoretical angles to be understood. It is shown that entrepreneurs’ intentions, international growth strategies, organic organisations, industry structure and networks, and national cultures are all factors that influence firms’ growth.