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Open Access
Article
Publication date: 10 September 2020

Muhammad Mubushar, Norizan Bt Jaafar and Rossazana Ab Rahim

This paper aims to investigate the impact of external stakeholders-related corporate social responsibility (CSR) activities (local community and suppliers) on customer value…

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Abstract

Purpose

This paper aims to investigate the impact of external stakeholders-related corporate social responsibility (CSR) activities (local community and suppliers) on customer value co-creation behavior. This study also aims to examine the mediating role of relationship marketing orientation (RMO) on the relationship of CSR activities and customer value co-creation behavior.

Design/methodology/approach

The main problem of dichotomy between customers and the management was existing in banking sector so that’s why through purposive sampling, banking customers were selected for data collection through a self-administered questionnaire. Structural equation modeling was used to test the proposed hypotheses.

Findings

The present study found that both local community-related and supplier-related CSR activities have a positive impact on customer value co-creation behavior. Relationship marketing orientation mediates between the link of CSR activities and customer value co-creation behavior. The strength of RMO in CSR supplier and customer value co-creation behavior is found to be more dominant.

Research limitations/implications

This study is restricted to one country under-investigation; therefore, it can be replicated with a larger and more geographically diverse sample.

Practical implications

This study offers insights to the banking sector that local community-related CSR activities contribute to the value co-creation behavior and minimize the social problems of Pakistan.

Originality/value

The findings of this study highlight that top management of banks can enhance the customer’s participation in services by using valuable CSR activities. The results imply the importance of interactions between the recipient of services and service providers. Stakeholder theory has previously been applied to examine stakeholders’ value maximization; this study uses stakeholder theory to examine shareholders’ value co-creation.

Propósito

Este estudio investiga el impacto de las actividades de responsabilidad social corporativa (RSC) relacionadas con las partes interesadas externas (comunidad local y proveedores) en el comportamiento de co-creación del valor del cliente. Este estudio también tiene como objetivo examinar el papel mediador de la orientación del marketing relacional (OMR) en la relación de las actividades de responsabilidad social corporativa y el comportamiento de co-creación del valor del cliente.

Diseño/metodología/enfoque

El principal problema de dicotomía entre los clientes y la gerencia existía en el sector bancario, por lo que a través de un muestreo intencional, los clientes bancarios fueron seleccionados para la recolección de datos a través de un cuestionario auto-administrado. Con el fin de verificar las hipótesis propuestas, se empleó un modelo de ecuaciones estructurales.

Hallazgos

El presente estudio encontró que tanto las actividades de RSC relacionadas con la comunidad local como las relacionadas con los proveedores tienen un impacto positivo en el comportamiento de co-creación del valor del cliente. La orientación del marketing relacional media entre el vínculo de las actividades de responsabilidad social corporativa y el comportamiento de co-creación del valor del cliente. La fuerza de la OMR en el comportamiento de co-creación del valor del cliente y el proveedor de RSC se encontró que era más dominante.

Limitaciones de la investigación

Este estudio se limita a un único país, por lo tanto, podría ser replicado con una muestra más amplia y con mayor diversidad geográfica.

Implicaciones prácticas

Este estudio ofrece información al sector bancario de que las actividades de RSE relacionadas con la comunidad local contribuyen al comportamiento de co-creación de valor y minimizan los problemas sociales de Pakistán.

Originalidad/valor

Los resultados de este estudio ofrecen a la alta dirección de los bancos la posibilidad de mejorar la participación de los clientes en los servicios mediante la utilización de valiosas actividades de RSC. Los resultados implican la importancia de las interacciones entre el receptor de los servicios y los proveedores de servicios. La teoría de las partes interesadas se ha aplicado anteriormente para examinar la maximización del valor de las partes interesadas; este estudio utiliza la teoría de las partes interesadas para examinar la co-creación de valor de los accionistas.

Open Access
Article
Publication date: 2 November 2018

Md. Tofael Hossain Majumder and Xiaojing Li

This study aims to investigate the impacts of bank capital requirements on the performance and risk of the emerging economy, i.e. Bangladeshi banking sector.

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Abstract

Purpose

This study aims to investigate the impacts of bank capital requirements on the performance and risk of the emerging economy, i.e. Bangladeshi banking sector.

Design/methodology/approach

The study applies an unbalanced panel data which comprises 30 banks yielding a total of 413 bank-year observations over the period 2000 to 2015.

Findings

Using generalized methods of moments, the empirical results of this research reveal that bank capital is positively and significantly impressive on bank performance, whereas negatively and significantly impact on risk. The study also finds the inverse relationship between risk and performance in both the performance and risk equations. The results also indicate that there is a persistence of performance and risk from one year to the next year.

Originality/value

This is the unique investigation on Bangladeshi bank industry that considers the simultaneous effect of bank capital requirements on risk and performance. Therefore, it is predicted that the empirical evidence of this research shows policy implications to the regulatory authority of Bangladeshi banking industry to determine relevant policies.

Details

Journal of Economics, Finance and Administrative Science, vol. 23 no. 46
Type: Research Article
ISSN: 2077-1886

Keywords

Open Access
Article
Publication date: 11 January 2024

Ameni Ghenimi, Hasna Chaibi and Mohamed Ali Omri

The aim of this study is to conduct a comparative analysis between Islamic and conventional banks in terms of whether Islamic banks was more or less resilient/risky than…

1021

Abstract

Purpose

The aim of this study is to conduct a comparative analysis between Islamic and conventional banks in terms of whether Islamic banks was more or less resilient/risky than conventional counterparts to the pandemic shock. It also examines the role of capital in improving the performance and stability within the two banking systems.

Design/methodology/approach

This study uses 82 banks from MENA (Middle East and North Africa) region for periods across 2011–2020, and employs a dynamic panel data approach to examine the resilience within both banking systems during the Covid-19 pandemic.

Findings

The results show that the Covid-19 pandemic has a negative impact on conventional banks' stability. However, Islamic banks performed better and were less risky than conventional ones. Banks with high-quality capital are more effective at controlling their risks and improving their performance during the pandemic.

Practical implications

The results offer important financial observations and policy implications to many stakeholders engaging with banks. Actually, the findings of this study facilitate to the stakeholders and bankers to have an alluded picture about determinants of risk and performance. The results can be used by bankers’ policy decision-makers to improve and enhance their consideration for risk management, taking into consideration the type of banking systems.

Originality/value

Compared to the various studies on the stability of Islamic and conventional banks, researchers have not sufficiently addressed the effect of the Covid-19 pandemic on risk and performance. Moreover, none of these studies has examined if Islamic banks was more or less resilient/risky than conventional counterparts to the pandemic shock. This leads the authors to identify the similarities and differences between two types of banks in the MENA region in a pandemic shock context.

Details

Arab Gulf Journal of Scientific Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1985-9899

Keywords

Open Access
Article
Publication date: 11 February 2022

Oluseyi Julius Adebowale and Justus Ngala Agumba

Labour productivity in construction has fallen behind other industries in most of the world and has declined continuously for decades. Although several scholarly research projects…

2807

Abstract

Purpose

Labour productivity in construction has fallen behind other industries in most of the world and has declined continuously for decades. Although several scholarly research projects have been conducted to salvage the prevalent low labour productivity in construction, contractors in the construction industry have continued to grapple with the devastating impact of low productivity. The purpose of this study is to determine key areas of focus necessary to promote productivity growth in construction.

Design/methodology/approach

Bibliometric and scientometric assessments were conducted to map the existing construction labour productivity (CLP) studies and establish key focus areas in the research domain. The keywords “Construction Productivity” OR “Construction Labour Productivity” OR “Construction Labor Productivity” OR “Construction Worker Productivity”.

Findings

Emerging trends in the CLP research field are reported. The study also determined the most productive authors and collaboration among authors, most productive journals, most active regions and publications with the highest impact in CLP research.

Research limitations/implications

Documents published in the Scopus database were considered for analysis because of the wider coverage of the database. Journal and conference articles written in English language represent the inclusion criteria, while articles in press, review, book chapters, editorial, erratum, note, short survey and data paper were excluded from analysis. The study is also limited to documents published from 2012 to 2021.

Practical implications

The study brought to the awareness of the industry practitioners and other construction stakeholders, the key knowledge areas that are critical to promoting productivity growth in construction.

Originality/value

Except bibliometric analysis, previous research studies have used different approaches to investigate productivity in construction. The study presented future research directions through the emerging knowledge areas identified in the study.

Details

International Journal of Productivity and Performance Management, vol. 72 no. 7
Type: Research Article
ISSN: 1741-0401

Keywords

Open Access
Article
Publication date: 1 September 2022

Oluseyi Julius Adebowale and Justus Ngala Agumba

Despite the significance of the construction industry to the nation's economic growth, there is empirical evidence that the sector is lagging behind other industries in terms of…

4102

Abstract

Purpose

Despite the significance of the construction industry to the nation's economic growth, there is empirical evidence that the sector is lagging behind other industries in terms of productivity growth. The need for improvements inspired the industry's stakeholders to consider using emerging technologies that support the enhancement. This research aims to report augmented reality applications essential for contractors' productivity improvement.

Design/methodology/approach

This study systematically reviewed academic journals. The selection of journal articles entailed searching Scopus and Web of Science databases. Relevant articles for reviews were identified and screened. Content analysis was used to classify key applications into six categories. The research results were limited to journal articles published between 2010 and 2021.

Findings

Augmented reality can improve construction productivity through its applications in assembly, training and education, monitoring and controlling, interdisciplinary function, health and safety and design information.

Originality/value

The research provides a direction for contractors on key augmented reality applications they can leverage to improve their organisations' productivity.

Details

Smart and Sustainable Built Environment, vol. 13 no. 3
Type: Research Article
ISSN: 2046-6099

Keywords

Open Access
Article
Publication date: 12 May 2023

Kesavan Manoharan, Pujitha Dissanayake, Chintha Pathirana, Dharsana Deegahawature and Renuka Silva

Sources highlight that insufficient skills of site supervisors considerably influence the progress of many construction projects in numerous countries. This study intends to…

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Abstract

Purpose

Sources highlight that insufficient skills of site supervisors considerably influence the progress of many construction projects in numerous countries. This study intends to identify the crucial supervisory competencies that influence the effectiveness of building project operations in the context of developing countries.

Design/methodology/approach

The crucial construction site supervisory competencies were qualitatively identified through a comprehensive literature survey and a series of expert interviews with the use of thematic analysis approaches. A questionnaire survey was then carried out among 154 building project firms to quantify the impacts of the competencies on the effectiveness of project tasks with the use of the relative importance index approach. Additionally, industry-consultative meetings were held using problem-focused communication strategies to scrutinise the necessary actions.

Findings

Overall, 22 cognitive elements and 24 skills/abilities of supervisors were determined as being critical according to their impact values, where the site supervisors cognitive domains in construction planning and construction materials were determined as the top-ranking competencies in the list, with their manual skills/abilities in labour management and labour performance evaluation. Accordingly, a group of key competency outcomes were produced for the considerations in developing new site supervisory training components. Relevant statistical analysis results and the industry consultative outcomes substantiated the validity and dependability of the overall results.

Research limitations/implications

Although the study's focus was to site supervision procedures used in Sri Lankan building construction projects, the overall findings/outcomes might be put to the test in related situations in other emerging industries in other countries.

Originality/value

The study has constructed a base that shows how the significant site supervisory competencies influence the effectiveness of building construction operations, contributing to making a big difference in the methods of reskilling/upskilling in the industry associated with construction labour, supervision, efficiency management and productivity enhancement.

Details

International Journal of Industrial Engineering and Operations Management, vol. 6 no. 1
Type: Research Article
ISSN: 2690-6090

Keywords

Open Access
Article
Publication date: 1 June 2021

Sarah Korein, Ahmed Abotalib, Mariusz Trojak and Heba Abou-El-Sood

This paper is motivated by the heated debates preceding the introduction of additional regulatory requirements of Basel III on capital conservation buffer (CCB) and regulatory…

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Abstract

Purpose

This paper is motivated by the heated debates preceding the introduction of additional regulatory requirements of Basel III on capital conservation buffer (CCB) and regulatory leverage (RLEV) in banks of emerging markets. The paper aims to examine which policy ratio can improve bank efficiency (BE), in one of the most resilient banking settings in the Middle East and North Africa (MENA) region.

Design/methodology/approach

The analysis is performed on a sample of 13 banks for the period 2010–2018 in Egypt and proceeds in two steps. In the first step, the data envelopment analysis model is used to derive bank-specific efficiency scores. In the second step, BE scores are regressed on the two types of regulatory capital and a set of control variables.

Findings

The paper is motivated by regulatory debates on the viability of RLEV and CCB in enhancing BE. The results show that higher RLEV and CCB are associated with a reduction in BE and that RLEV is highly associated with BE compared to CCB. Hence, results are relevant to policymakers in designing measures for improving BE in emerging markets.

Originality/value

The findings contribute to a small but growing stream of research on capital adequacy in emerging markets. This study provides results on the viability of risk-based vs non-risk-based capital requirements. The findings are also relevant to bank regulators in similar emerging market settings in their efforts to introduce and phase in minimum leverage requirements according to Basel III.

Details

Journal of Humanities and Applied Social Sciences, vol. 4 no. 4
Type: Research Article
ISSN:

Keywords

Open Access
Article
Publication date: 3 February 2023

Kesavan Manoharan, Pujitha Dissanayake, Chintha Pathirana, Dharsana Deegahawature and Renuka Silva

Labour efficiency is the key component for the long-term sustainability of construction firms. Recent studies show that modernising organisational/managerial processes is…

Abstract

Purpose

Labour efficiency is the key component for the long-term sustainability of construction firms. Recent studies show that modernising organisational/managerial processes is necessary to raise labour efficiency in many emerging nations. Construction supervision is a crucial element in organisational/managerial practices, which provide blood circulation to the project operations by directing labour. Accordingly, this study aims to quantify the impacts of crucial organisational/managerial elements on the efficiency of labour in building construction projects based on the viewpoint of construction supervisors.

Findings

A total of 28 factors were determined as critical, where lack of labour motivation, poor labour training facilities, poor performance evaluation practices, no labour rewarding mechanism and poor communication/cooperation between parties were judged to be the top five key issues in the list. The validity and reliability of the study findings were ensured through statistical tests and the experts' discussion outcomes. In view of the evolving challenges facing the industry, the results indicate that the organisational policies of construction enterprises in place addressing financial procedures, communication strategies, resource management and performance management practices must be enhanced.

Research limitations/implications

The study findings will make a substantial contribution to reducing the disparity between organisation/management policies and labour practices towards changing how the sector operates to increase labour efficiency in construction projects.

Originality/value

This study contributes to addressing the knowledge gap in the industry associated with the organisational protocols, especially to understand/predict how such elements are significant, how much they influence the efficiency of construction practices and what steps can be made to limit their effects on labour efficiency in construction. These could be crucial in modernising organisational policies and procedures for construction management.

Details

International Journal of Industrial Engineering and Operations Management, vol. 5 no. 1
Type: Research Article
ISSN: 2690-6090

Keywords

Open Access
Article
Publication date: 11 June 2019

Mohamed Othman Elkhosht

The purpose of this paper is to draw a map of the general features of epistemological and critical concerns in contemporary Islamic philosophy. This study will not be confined to…

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Abstract

Purpose

The purpose of this paper is to draw a map of the general features of epistemological and critical concerns in contemporary Islamic philosophy. This study will not be confined to the domain of academic philosophy or to those who are professionals in the field of philosophy.

Design/methodology/approach

The paper adopted the critical rational approach in dealing with contemporary Islamic philosophy in the Arab world. The scope will include scholars from different fields of epistemology who tried to present a “vision” of the attitude that should be adopted in facing the challenges of the age and the problems of the nation on the epistemological level or the political, economic and social levels.

Findings

There is a need for a philosophy of action and progress rather than a philosophy that is based on abstract ideas and theories and of words/rhetoric. The ethics required to accomplish this ought to identify the attributes of the citizen who can reach self-actualization through legitimate means based on a progress agenda with theoretical and philosophical foundations.

Research limitations/implications

Because a critical rational approach can be dealt with from different perspectives, this paper will adopt the classification of the principal intellectual trends: the reformist, secular and liberal.

Practical implications

This paper covers a long time span to determine whether the philosophical projects have been effective.

Originality/value

This paper, which criticizes the philosophic projects that are theoretically unsound and that do not address real social problems (like poverty), argues the need for a philosophy of progress and action. This will lead to devising an agenda that addresses the challenges the society is facing and to finding alternative and creative solutions resulting in development.

Details

Journal of Humanities and Applied Social Sciences, vol. 1 no. 1
Type: Research Article
ISSN: 2632-279X

Keywords

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