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This paper aims to examine the perceptions of small business entrepreneurs regarding the efficacy of external business advisers in delivering sustainable strategic and operational guidance.

The research is interpretivist, exploring the narratives of small and medium-sized enterprise (SME) owner/managers in manufacturing. Five in-depth interviews were carried out, revealing a range of decision stories about the use of external business advisers.

While there was some scepticism towards the use of advisers in certain situations, the research revealed that levels of trust, relationship building and the credibility of the consultant are substantial factors in determining whether the engagement is successful.

As a small-scale study, it would be worthwhile to examine the perceptions of additional entrepreneurs to business advisers to compare research findings.

Policy regarding advice to small businesses should be framed in terms of the local context of the firm and its owner, rather than on broad and generalisable systems of business knowledge. Time and effort is required to build a sustainable relationship between advisers and owners, and it is recommended that particular attention be paid to the process.

The research suggests that potentially, industrial policy regarding current delivery of small business advice requires readjustments towards more of a relationship focus.

Little established research appears to exist in relation to the tendency or otherwise, for SME decision makers to pursue and use external advice. This paper helps to fill an important gap in the literature while offering some significant and nuanced insights into the perceptions of SME owner managers.

Using in‐depth life history interviews, this paper examines how workingclass black workers get jobs. It also offers an analysis of the ways networks generate resource information which then passes through a series of connections that in form those connected about available jobs, the application process, what personal information is required to get the job, employer expectations, the application process, wage rates and who will make the hiring decision. Black city residents have repeatedly had to reorganize their strategies for economic survival simultaneously evaluating what sort of information is passing through their net works about available jobs and what is re quired to get the job.

The chapter explores how the recent storyline about modern slavery has landed in Ambridge, commending the writers and producers for the job they have done in engaging NGOs and pressure groups active in this area. It situates the plight of ‘The Horses’ as hidden in plain sight and probes the dark side of this important social issue in the context of how far the systematic exploitation of vulnerable people provides a ground floor within a profoundly unequal economy. Modern slavery speaks of a wider form of neoliberal necropolitics – in which logics of accumulation and hierarchies are played out on the bodies of workers. In this form of political economy social and emotional vulnerability and economic precarity combine together, trapping those unable to escape exploitation. It explored the policy context for the Modern Slavery Act and the assessment of how many people are enslaved in the UK. I also make the link from the extreme nature of modern slavery and connections with extractive and abusive employment situations throughout the economy. While Modern Slavery is an extreme form of precarity, where people are controlled and forced to work, scholarship on precarity shows us that it is a spectrum disorder, where economic abandonment pushes people away from a liveable life.

Social Work education has seen some changes since my first paper on how The Archers could be used to enhance a student's understanding of service user experiences (Burrows, 2016). Social Work students still, however, need to understand the difficulties that their future service users may experience; learning is developed through lectures, seminars and workshops, and most of all through practice experience, but a real challenge for educators is how to show students the constant lived reality of families and communities who have complex difficulties. A visit to a household only gives a snapshot of their life, and service users may be guarded in their behaviour during a professional visit. My original paper considered the educational value of the ‘fly-on-the-wall’ perspective of The Archers, in catching unguarded moments and drawing attention to issues in the community. From the impact of rural poverty and unaffordable housing, through issues of mental health, hospital discharge, to adult survivors of child sexual abuse and the tangled webs of modern slavery, these issues will resonate with any social worker, in Adult, Children and Families or Mental Health fields. These are not just issues in a rural setting; professionals in more urban settings will recognise these as things the families and individuals they work with must deal with from time to time.

Our perceptions of real crime, law and justice can be manipulated by fiction. This chapter addresses whether The Archers helps us better understand today's offenders, their crimes and its policing. Some of Ambridge's known offenders are split into three categories to help explore whether usual criminal story lines and characters, seen and heard elsewhere, are perpetuated or subverted in Borsetshire. If they support usual tropes, this tells us how we view the management of crime in the twenty-first century rural idyll: outsiders are not to be trusted, the misdemeanours of the pastoral poor are tolerated, and the actions of elites brushed aside. In Ambridge, we regularly hear examples of reintegrative shaming supporting desistance from crime. Those propping up the Bull's bar might disapprove of criminal actions, but they recognise people's roles in village cohesion. Sgt. Harrison Burns preserves his identity as a dedicated police officer. Being a rural copper often means having to deal with a wide range of crimes – from attempted murder to anti-social behaviour – but on a less frequent basis than those based in Felpersham. While Harrison might not have great detective skills, he regularly supports colleagues from specialist units, and as the only officer in the village, should use his social networks and tea spots to help maintain Ambridge's mostly orderly conduct. It is questionable to what extent he does this, being at times perceptive about and dismissive of clues to significant criminal activity going on under his nose.

As a network analyst, I am fascinated by social interactions. The ways in which people connect with one another and exercise power and authority by deploying different forms of capital. This piece returns to the underlying and changing kinship network structure of the village of Ambridge over time, explores the role of ‘kin-keeping’ as deployed by the matriarchs Peggy and Jill. I am most interested in the ways in which gender as performed by the women of the village intersects with abundance or lack of other forms of capital, and how far inequalities persist and why. It is clear that there is an intergenerational power dynamic at play in the spreading or hoarding of the various dimensions of power layered together and how forms of capital intersect for protection or precarity. Social and cultural capital at birth in the village is defining in terms of both ‘serious’ life outcomes as well as how more minor infractions and foibles are viewed. Further, I return to discuss how my various network-based predictions have fared over time. The Headlam Hypothesis and the fate of Ed Grundy – King of Ambridge are revisited and their durability explored.

Ambridge residents live with extended kin and non-family members much more often than the population of the United Kingdom as a whole. This chapter explores cultural norms, economic need, and family and health care to explain patterns of coresidence in the village of Ambridge. In landed families, filial obligation and inheritance norms bind multigenerational families to a common dwelling, while scarcity of affordable rural housing inhibits residential independence and forces reliance on access to social networks and chance to find a home among the landless. Across the socioeconomic spectrum, coresidence wards off loneliness among unpartnered adults. Finally, for Archers listeners, extended kin and non-kin coresidence creates a private space where dialogue gives added dimensionality and depth to characters who would otherwise be known only through their interactions in public spaces.