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Humans have close relationships with animals for companionship and in working roles. The purpose of this paper is to discuss recent papers on pets and dog-assisted interventions, and relates their findings to social inclusion.

A search was carried out for recent papers on pets, animal-assisted therapy and social inclusion/exclusion.

One paper discusses theories (often lacking in studies of animal-assisted therapy) of why animals may be good for human health and development. A recent review shows evidence that family pet ownership may aid children’s well-being, learning and social development, but too few studies have followed children over time in pet and non-pet households. Studies of dog-assisted interventions show stress-reduction, which in turn may explain why therapy for mental health in young people and adults was more effective with a dog than without. Social inclusion is hinted at but not measured directly, yet dog-assisted therapy might be helpful in this regard.

All the papers discussed in detail here represent up-to-date understanding in this area of knowledge. Benefits of human-animal bonds, especially with dogs, appear to be well-supported by biological as well as observational and self-report evidence. More research is needed on how much these attachments may assist social relating and relationships with other people, and social inclusion.

Inclusion of animals in emergency contingency planning is not yet common practice in many countries. The purpose of this paper is to assess the need for and viability of such inclusion in Latin America.

The study surveyed 1,882 pet owners in urban areas in Colombia, Costa Rica and Mexico to evaluate perceptions of pet owners with regard to their animals in emergencies.

Overall 74.5 percent (confidence interval 72.5‐76.5) said they would take their animals if evacuated. Only 16 percent (14.5‐17.8) would leave their animals behind. Regular vaccination was carried out by 70.5 percent of owners (68.0‐72.5): from 63.6 percent (60.8‐66.2 percent) in Mexico to 87.5 percent (84.3‐90.0) in Colombia. People in lower socio‐economic levels were less likely to take animals to the vet, or to vaccinate or identify them, and more likely to leave their animal behind during evacuation.

Results indicate both the need and the likely success of an animal contingency planning process in urban areas of Latin America.

This is the first survey of its kind concerning disaster preparedness for pets in developing countries, and counters the common perception that in such countries owners are less attached to their pets and that inclusion of animals in emergency contingency planning is not important.

The purpose of this paper is to present an overview of the pet-friendliness trend, because despite its growth, there has been little research on the benefits and potential risks of pet-friendly workplaces.

A general review is provided on pet ownership figures in North America and the benefits and drawbacks of pet ownership. Pet-friendly policies and practices are described, highlighting their potentially positive impact on well-being and performance. Possible concerns with pet-friendly workplaces are examined. The paper offers recommendations for organizations that are potentially interested in becoming pet-friendly.

Many households in North America have pets that are considered genuine members of the family. As a result, workplaces are increasingly becoming “pet-friendly” by instituting policies that are sensitive to pet ownership. The scope of pet-friendly policies and practices ranges from simple to more complex measures. Adopting these measures can result in benefits that include enhanced attraction and recruitment, improved employee retention, enhanced employee health, increased employee productivity, and positive bottom-line results. But there are also concerns regarding health and safety, property damage, distractions, and religious preferences.

The range of pet-friendly measures could apply to any workplace that is interested in improving their efforts toward recruitment, retention, and productivity, among others.

This paper describes a range of efforts that workplaces can offer to enhance their employees’ work lives and is the first to provide a detailed account of the pet-friendliness trend.

At the end of the case discussion, students should be able to:▪ analyse and discuss networks as a form of social capital;▪ identify and discuss alternative growth strategies for an small, medium, micro enterprise (SMME) in the context of prevailing challenges;▪ use the six domains of the entrepreneurship ecosystem to identify and discuss factors that enhance and challenge a business with particular reference to an SMME; and▪ analyse and understand the key dimensions of entrepreneurial behaviour using the case protagonist as an example.

Nhlanhla Dlamini, the managing director of Maneli Pets based in Johannesburg, South Africa had opened an office in Cincinnati in the USA in July 2019 to take over the distribution and marketing of the company’s high-quality protein pet treats. Just over eight months later, the COVID-19 pandemic exploded across the world resulting in unprecedented disruption to people’s lives, world trade and the global economy.Now, in June 2022, Dlamini contemplated the successes and challenges he had experienced since starting Maneli Pets in 2016, not least of which was parting company with US-based Novel Dog LLC, which had previously marketed and distributed the pet treats. He had built an internationally accredited factory from scratch, produced pet products and a brand that was appealing to the competitive international market, and exported to 12 countries around the world. However, Dlamini had also faced the retrenchment of a large number of staff, the breakdown of the relationship with Novel Dog, the difficulties of setting up a distribution business in the USA along with overseeing the South African factory, and in September 2019, his co-founder, Sipha Ndawonde, had left Maneli Pets.Maneli Pets had served Dlamini’s philanthropic purpose of creating jobs and contributing to the growth of the South African economy. Despite the setback of parting ways with Novel Dog, he hoped to continue to create jobs and return to and exceed the staff numbers he had achieved by 2018, regardless of the hard work involved.In his dual position of managing director of Maneli Pets, based in Johannesburg, and sales director of the distribution and marketing arm, Nandi Pets Inc. in Cincinnati, Dlamini had a global view of the companies’ financials that he realised had been missing initially. Would the new structure of Maneli Pets he had created in 2019 in a pre-pandemic world see the company profitable by the end of 2022? What else could he do to take the company to the next level?

MBA, Masters in Management, Postgraduate Diploma in Business, Executive Education short courses.

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CSS 3: Entrepreneurship.

The purpose of this paper is to share the positive effects pets have on individuals diagnosed with various memory-impairing diseases.

Observations were gathered over a period of approximately 18 years, from 1996 to 2014. These observations, which began in just one Silverado community exclusively for those with memory impairments, have remained consistent over time and are now seen in 33 communities across the USA.

Frequent interaction and access to various pets adds a sense of purpose and life to Silverado residents, each of whom was diagnosed with dementia or other memory impairing diseases.

The findings rely on a variety of personal observations from caregivers, doctors, nurses, resident families and community leadership.

Including pets in an assisted living community creates an environment filled with life and compassion, which ultimately gives many residents a sense of purpose again.

The Silverado Pet Philosophy furthers the organization's mission to change the way the world perceives and cares for those with memory impairments.

There are limited case studies that outline the positive effects of pets in a memory care community over this length of time.

The purpose of this paper is to present a preliminary study of the effect of the presence at work of employees' dogs on stress and organizational perceptions.

A pre‐post between‐group design with repeated measures was used to compare differences between employees who bring their dogs to work (DOG group), employees who do not bring their dogs to work (NODOG group), and employees without pets (NOPET group) on physiological and perceived stress, perceptions of job satisfaction, organizational affective commitment, and perceived organizational support.

Combined groups scored significantly higher on multiple job satisfaction subscales than the reference norm group for these scales. No significant differences were found between the groups on physiological stress or perceived organizational support. Although perceived stress was similar at baseline; over the course of the day, stress declined for the DOG group with their dogs present and increased for the NODOG and NOPET groups. The NODOG group had significantly higher stress than the DOG group by the end of the day. A significant difference was found in the stress patterns for the DOG group on days their dogs were present and absent. On dog absent days, owners' stress increased throughout the day, mirroring the pattern of the NODOG group.

This paper provides the first quantitative exploratory study of the effects of pet dogs in the workplace setting on employee stress and perceptions of satisfaction, support and commitment.

A leader in the mature glass and metal containers market enters the fast lane of plastic bottles. Is there still room to grow?

Drawing from the theory of how relevant items are processed in memory when making judgements, this study aims to test for recency effects between CSR advertising and related, negative news on how a company is perceived and the explanatory roles of environmentalism, attribution and both feelings and attitudes towards the advertising itself.

This study uses between-subjects experimental design with pretests.

Order effects exist, which, when ads and news are similarly influential, evidence a recency effect. The process is explained by both the mediating influence of attribution of blame and the moderation of this influence by attitude towards the environment. Differences between the effectiveness of ads are explained by the mediating influence of attitudes towards and feelings about the ad together with the moderation of this influence by involvement in the ad context.

Corporate social responsibility (CSR) ads should be pretested in the context of related but negative news, and not just on their own, to ensure they can buffer such news. CSR ads can be more effective when following rather than preceding such news and should not be withdrawn if such a crisis occurs.

The research first attempts to explain recency effects theoretically from the influence of CSR ads on negative CSR-related news. It also shows the determining factors in how such effects influence consumers by considering attribution, environmentalism, attitude to the context and attitude and feelings towards CSR ads.

The purpose of this paper is to determine the volume and quality of food waste in Finnish households and discuss drivers for waste being produced.

In total, 380 households weighed all solid food waste and liquid milk waste daily each time they disposed food during a two-week period. The authors concentrated only on avoidable food waste, i.e. all wasted food and raw material that could have been consumed, had they been stored or prepared differently. Other biowaste, such as vegetable peelings, coffee grounds, or bones, was not measured.

The amount of food waste in households ranged from 0 to 160 kg/year. The average annual food waste was 23 kg per capita, 63 kg per household, and in total about 120 million kg/year. When comparing purchased food amount with avoidable food waste, the average waste was about 4-5 per cent. The main discarded foodstuffs were vegetables, home-cooked food and milk products. The principal reasons for disposing of foodstuffs were spoilage: e.g. mould, expiry of best before or use by date, plate leftovers, and preparing more food than needed. When examining waste per person, singles generally produced most waste.

Knowledge about food waste will help development of new practices to decrease waste.

The study estimated amounts of food waste in households using diaries and weighing. Such studies have often been based on statistics or interviews rather than exact weighing of waste.

The purpose of this paper is to examine the history of pet ownership and its relationship to wellbeing in later life. In particular, the paper addresses the issue of pet ownership in communal residential settings for older people both now and in the past, comparing attitudes, policies, and practices in regard to pets in the late 1950s with the early years of the twenty‐first century.

Following a review of the research literature on older people and companion animals, the paper draws on new data derived from recent research conducted by the authors. It compares archived material on the residential homes for older people that Peter Townsend visited in the late 1950s as part of his classic study, The Last Refuge (1962), with findings from revisiting a sample of these homes 50 years later. The authors employed the same methods as Townsend (observation together with interviews with managers and residents).

The historical dimension of the research reveals ambivalence both in the past and in present times in respect of residents' pets in care homes. Top‐down controlling regimes in the past have been replaced by concerns about health and safety and the need to strike a balance between rights, risks, and responsibilities. The variations in current policy and practice in England and Wales seem to reflect the subjective views and experiences of care home managers and proprietors. The lesson seems to be that care home owners should be expected to have an explicit policy in regard to the keeping of companion animals, but one that is not dictated by law.

The longitudinal data drawn on in this paper add a new perspective to research on older people and pets in care homes.