Search results

This research uses public information and represents an analysis of how the capital markets will be considered as an alternative for the microfinance entities in order to obtain better interest rates and new financial alternatives (diversify their capital structure) as well as develop their corporate governance (Bolaños et al., 2014). Peru has been one of the fastest growing Latin American countries in recent years. In microfinance, Peru has achieved considerable growth over time. According to the Interamerican Development Bank (IDB) and Coporación Andina de Fomento (CAF), Peru is a country with the best conditions for microfinance in region of Latin America and the Caribbean. This is reflected, in part, by a larger portfolio of microfinance loans and the best business environment in the region (IDB, 2010). We start by reviewing the history of this industry for the period 2009–2013. This overview will facilitate an understanding of this industry, its development, and the main participants in this sector; then we proceed by exploring the market structure, its nature, its characteristics, and the supply and demand forces, including the competitors and the size of the Peruvian financial sector. Finally, we focus on the process followed by Caja Municipal de Huancayo (CMAC) in order to list bonds and commercial liabilities on the Lima Stock Exchange, taking into consideration the regulation process; finally, the results of the operation are presented, This review will give a better understanding about the process of development for microfinance entities in a volatile macroeconomic context.

To predict the future of the business and implement successful changes, a credit analyst must make quick decisions about the economics and assets of their clients. Because the marketplace is constantly changing, companies that lack the interpersonal skills necessary to communicate with their customers run the risk of falling behind the competition and becoming obsolete. The objective of this research was to assess whether credit analysts in Peruvian banks that used digital resources also improved their communication and interpersonal skills. The study was quantitative in nature, with an applied and correlational design that lacked an experimental component. The sample consisted of 109 credit analysts from four different Peruvian banks (Interbank, Scotiabank, BBVA, and BCP). Two questionnaires were used in this survey; both were submitted to expert review for validation before being submitted for use, and their reliability was determined using Cronbach's alpha. In terms of use of digital resources (59.5%) and mastery of interpersonal skills (61.3%), credit analysts were at the average. Conclusions the p-value for the correlation between credit analysts' use of digital resources and their soft skills in Peruvian banks was less than 0.05, indicating a direct and strong link between these two factors. The Rho correlation coefficient was 0.738.

Although various practices to facilitate organizational change are proposed in the literature, very little is known about how these practices impact on ITIL adoptions. Therefore, the purpose of this study is to address this gap in the literature by offering insights on how change management practices impact on levels of ITIL compliance.

This exploratory research reports on four case studies of completed implementations of IT service management using the process – based ITILv2 framework. The firms studied are from the Peruvian financial sector. Data were gained primarily through semi‐structured in‐depth interviews with managers involved in the implementation process. Compliance was measured using the itSMF self assessment questionnaire, which assesses the overall process capability.

This study finds that not all of the case firms took full advantage of change management practices while implementing the ITIL framework. The results show that the firms with a higher use of change management practices achieved higher levels of ITIL compliance. Additionally, change practices related to change preparation were used more frequently and fewer practices related to the implementation and consolidation stages were reported.

Few studies have examined change management practices in the context of ITIL implementation projects. This study also uses the levels of ITIL compliance as an outcome measure.

In third world countries the subsistence of millions of persons depends on the work of organizations operating in the non‐profit sector. The purpose of this paper to explore how knowledge management awareness and practices could create more efficient organizations despite their lack of human and financial resources. This paper aims to make a contribution to the knowledge management literature in the non‐profit sector of third world countries. In particular, the main results from an explorative survey of Peruvian non‐profit organizations are analyzed and discussed.

Data was generated from a questionnaire survey of 106 Peruvian organizations operating in the non‐profit sector. Part of the questionnaire was inspired from an existing knowledge management acquisition cycle for non‐profit organizations.

Though only medium to low levels of knowledge management awareness were found in the Peruvian non‐profit sector, implicit knowledge management practices were observed on a large scale independently of the size and category of the non‐profit organizations. Some organizational variables and their negative effects on knowledge management practices are discussed.

A guideline to increase organizational efficiency based on the development of knowledge management awareness is suggested.

This paper is one of the first to explore and present statistical‐based results on knowledge management practices in the non‐profit sector from a third world country.

This book chapter examines the social and environmental costs resulting from natural gas exploitation in the Peruvian Amazon basin with a special focus on the case of the ‘Camisea Natural Gas Project Block 88’ in the Peruvian Amazon basin.

This research drew from a comprehensive source of secondary literature data on the Camisea Project Block 88, complemented by an ethnographic research approach based upon observation, conversation and semi-structure interviews with native community members of the indigenous communities of Shivancoreni and Shimmaa in Cusco-Peru.

The study’s findings illustrate that it is evident that the threats from hydrocarbon development endangers the habitat of indigenous communities and accelerate the destruction of the Peruvian Amazon basin. A business commitment towards a sustainable investment approach coupled with reinforcing and adopting appropriate laws and regulations concerning the environmental protection of the Amazon basin are required in order to preserve one of the most diverse and threatened biological place in the world – the Amazon.

The Amazon is the largest natural biodiversity reserve in South America. Yet, it has experienced habitat degradation and displacement of various indigenous tribes of Amazon. As a result, the legacy of indigenous knowledge and the sustenance of indigenous peoples’ habitat are at stake.

This study provides historical context for the hydrocarbon sector of Peru, particularly in the Peruvian Amazon basin. It also provides insights into the Peruvian hydrocarbon law and regulations and the implications, roles and responsibilities of multinational natural gas companies and their environmental impacts of their business operations in Peru.

The aim of this study is to identify and analyze empirical evidence, which verifies the existence of the transactional capability construct in firms of financial systems in two different countries.

This study investigates how the dimensions, and sub dimensions, of the transactional capability construct are reflected in the design of contracts. When analyzing the information from personal consumption loan contracts of nine Spanish firms and ten Peruvian firms in the financial system of each country, generalizable evidence of the transactional capability can be identified.

The main result of this study is the identification of empirical evidence that proves the existence of transactional capability in financial markets with different characteristics.

This study was limited by a lack of similar research, which hampered the task of identifying and defining the dimensions that form the transactional capability construct.

The identification of transactional capability was based on the analysis of contracts of personal credit consumption in the Peruvian and Spanish financial systems.

The serious economic difficulties that Peru is confronting, its rapid inflation, the failure of the IMF stabilisation programme, and the recent adoption of a new economic programme are all topics that are worth analysing.

The purpose of this paper is to describe Mibanco's challenges in offering credit to individuals who have never had access to the formal banking system in Peru. The purpose of the case is to explain how Mibanco's innovative products and services have contributed to its success in enabling thousands of Peruvians to gain access to banking services. The paper also describes Mibanco's latest adaptations in response to growing competition to provide banking services to the lower income segments of the market.

The case study research methodology combines primary data from key informant interviews with Mibanco's CEO Rafael Llosa and other senior executives as well as academics and investment professionals familiar with Mibanco's operations. Secondary data were also collected from Mibanco's annual reports and other published sources.

The paper describes Mibanco's innovations in overcoming constraints in its operating environment. The case also documents the important role that Mibanco has played in transforming the Peruvian financial market through its pioneering development of financial products and services for the poor.

The paper describes Mibanco's role in influencing the Peruvian financial system as a whole and specifies the strategies that Mibanco's executive management has established to overcome the risks and challenges faced by the institution.

Crises of any type have become an integral part of business activity and responses to them could make the difference between survival and failure. This applies in particular to small and medium-sized enterprises (SMEs). Taking the coronavirus (COVID-19) pandemic as a starting point, this study aims to investigate how Peruvian SMEs have been coping with COVID-19 so far. Based on that a conceptual framework is proposed which highlights the practice of SMEs trying to deal with a new type of crisis.

The study is based on an exploratory qualitative research design involving 25 semi-structured interviews conducted in Peruvian SMEs.

The findings demonstrate how the Peruvian firms studied to adapt to the new situation and initiate responses to increasing the chance of survival. Furthermore, the role of the companies’ decision-makers, as well as the role of crisis management and other related approaches in the companies are shown.

The paper expands the underdeveloped body of knowledge regarding crisis management in Latin America in general and crisis management in SMEs by providing insight into how Peruvian SMEs perceive and adapt to the COVID-19 pandemic.

The findings presented in this paper have implications for both managers and managerial staff of SMEs but also for the people in charge of the curricula at universities and other teaching-focused institutes.

To the authors’ knowledge, this is the first empirical study of crisis management on the impacts of COVID-19 with a dedicated focus on SMEs from Latin America. It provides fresh insight into current reactions to the Pandemic.