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Article
Publication date: 17 December 2018

Paulina Myrelid and Patrik Jonsson

The purpose of this paper is to explore how different determinants impact specific information quality (IQ) dimensions of shared demand-related information in dyadic supply chain…

Abstract

Purpose

The purpose of this paper is to explore how different determinants impact specific information quality (IQ) dimensions of shared demand-related information in dyadic supply chain relationships.

Design/methodology/approach

Through a qualitative case study of three manufacturer–supplier dyads in the European automotive industry, a range of methods are used to collect data about 168 possible IQ deficiency situations. IQ deficiencies are identified in 50 situations and determinants thereof are explored.

Findings

Findings show how inter-organisational collaboration, intra-organisational process support and composite information sharing directly impact five pragmatic IQ dimensions (relevance, accessibility, credibility, understandability and ease of operation) – at times beneficially, detrimentally, varyingly and conflictingly. Furthermore, the findings show how the determinant impact on ease of use-related IQ dimensions is moderated by information sharing facets.

Research limitations/implications

The paper extends previous research by showing how information sharing acts as both a determinant and moderator of pragmatic IQ. It furthermore details previous research by showing how previously examined determinants of IQ impact specific IQ dimensions.

Practical implications

The generated propositions of how determinants impact pragmatic IQ can guide managers to identify key drivers of successful information sharing.

Originality/value

Since IQ mediates the linkage between information sharing and performance, this research helps explaining conflicting results regarding the value of information sharing. It also guides several strands of future research, such as hypothesis testing and exploratory and conceptualising studies.

Details

The International Journal of Logistics Management, vol. 30 no. 1
Type: Research Article
ISSN: 0957-4093

Keywords

Article
Publication date: 5 December 2016

Patrik Jonsson and Paulina Myrelid

The purpose of this paper is to define supply chain information utilisation and explore how its antecedents impact shared information utilisation in information receiver’s…

1711

Abstract

Purpose

The purpose of this paper is to define supply chain information utilisation and explore how its antecedents impact shared information utilisation in information receiver’s planning processes.

Design/methodology/approach

The analysis is based on a literature review and exploratory case study of three supplier dyads of original equipment manufacturers. This study presents a four-phase model of supply chain information utilisation, and identifies how information sharing, information quality, and intended information usage are antecedents of actual usage of information shared in supply chains. In the dyads, 35 potential information utilisation situations are analysed.

Findings

Inter- and intra-organisational factors are antecedents of information utilisation, by their effects on the four phases of utilisation. Composite information sharing, social network governance, human process involvement, and formal planning processes are important antecedents, which are not much emphasised in the literature.

Research limitations/implications

The study focusses on routinised sharing of formal demand-related planning information in supply chain dyads. The analysis is based on three case dyads which are chosen to be complementary in several respects, and where there is access to rich data.

Practical implications

Understanding phases and antecedents could support managers in developing information sharing strategies.

Originality/value

The literature does not explicitly consider information utilisation, or related antecedents or effects. However, by defining information utilisation and proposing a multi-phase utilisation model, this study can explain the performance effect of information sharing. In addition, the composite information variable is defined. This is the first attempt to conceptualise and explore antecedents of information utilisation in supply chains.

Details

International Journal of Operations & Production Management, vol. 36 no. 12
Type: Research Article
ISSN: 0144-3577

Keywords

Content available
Article
Publication date: 5 December 2016

Manfredi Bruccoleri, Pamela Danese and Giovanni Perrone

575

Abstract

Details

International Journal of Operations & Production Management, vol. 36 no. 12
Type: Research Article
ISSN: 0144-3577

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