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1 – 10 of 29Paul T.M. Ingenbleek and Caspar Krampe
As corporate sustainability is systemic, it cannot be achieved without effective involvement of suppliers. This study aims to examine the drivers of supplier companies’ resource…
Abstract
Purpose
As corporate sustainability is systemic, it cannot be achieved without effective involvement of suppliers. This study aims to examine the drivers of supplier companies’ resource allocation to a sustainability issue that affects customer companies and society at large.
Design/methodology/approach
Supplier companies’ resource allocation for a sustainability issue is explained from variables at the levels of the institutional, supply chain and internal environments of a supplier company. The framework is tested with a moderated regression model on 102 supplier companies in animal-based supply chains, focussing on their resource allocation for farm animal welfare.
Findings
The findings show that supply chain factors have the strongest influence on suppliers’ resource allocation, including a strong effect of investment specificity and a U-shaped effect of chain integration. Also, significant effects from institutional variables, namely, the pressure on consumer companies, and an inverted U-shaped effect of sustainability competition are found. The innovativeness, referring to the internal environment of supplier companies, appears as another important factor for the allocation of resources to animal welfare, as a sustainability issue.
Research limitations/implications
The results have implications for consumer market companies to deal with sustainability issues that require involvement of their suppliers, for supplier companies to increase their competitive positions and strengthen their relationships within the supply chain, and for policymakers seeking solutions for sustainability issues in the market domain.
Originality/value
While existing literature focusses mostly on the corporate sustainability of highly visible and large consumer companies, to the best of the authors’ knowledge, this study is the first to examine the drivers of supplier companies’ resource allocation for a sustainability issue, namely, animal welfare. It provides insights on what drives supplier companies, usually operating outside the spotlight, to become part of a sustainability transition.
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Sheeraz Shamsi, Sablu Khan and Mohd Afaq Khan
The present study has been carried out to assess the effect of constructs of service convenience on customer satisfaction of the Indian online shoppers.
Abstract
Purpose
The present study has been carried out to assess the effect of constructs of service convenience on customer satisfaction of the Indian online shoppers.
Design/methodology/approach
The primary data was collected through a structured questionnaire. Convenience sampling has been used to choose a sample (n = 260) of e-shoppers in India. Factor analyses (both EFA and CFA) have been done to validate different factors and its items. A conceptual model has been proposed to measure the effect of different factors of service convenience on customer satisfaction. Moreover, the perceived difference with respect to study variables has been measured. The path analysis through AMOS 22.0 has been done to test the hypotheses under study.
Findings
It can be concluded that the effect of access convenience, search convenience, and order convenience have significant effects on customer satisfaction. However, evaluation convenience and logistics and reverse logistics convenience have an insignificant effect on customer satisfaction. The present study has a unique contribution in the field of service convenience to e-retailing customers. Moreover, the present study indicates that gender does not moderate the effect of convenience on customer satisfaction.
Originality/value
This is one of the few papers that focuses solely on the effect of gender on service convenience and customer satisfaction. The findings will generate value with their originality and significant managerial implications for marketers, as well as future research directions for the researchers.
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Sadia Samar Ali, Rajbir Kaur and Jose Antonio Marmolejo Saucedo
Paul Adjei Kwakwa, Hamdiyah Alhassan and William Adzawla
Quality environment is argued to be essential for ensuring food security. The effect of environmental degradation on agriculture has thus gained the attention of researchers…
Abstract
Purpose
Quality environment is argued to be essential for ensuring food security. The effect of environmental degradation on agriculture has thus gained the attention of researchers. However, the analyses of aggregate and sectoral effect of carbon dioxide emissions on agricultural development are limited in the literature. Consequently, this study examines the effect of aggregate and sectoral carbon emissions on Ghana's agricultural development.
Design/methodology/approach
Time-series data from 1971 to 2017 are employed for the study. Regression analysis and a variance decomposition analysis are employed in the study.
Findings
The results show that the country's agricultural development is negatively affected by aggregate carbon emission while financial development, labour and capital increases agricultural development. Further, industrial development and emissions from transport sector, industrial sector and other sectors adversely affect Ghana's agriculture development. The contribution of carbon emission together with other explanatory variables to the changes in agricultural development generally increases over the period.
Originality/value
This study analyses the aggregate and sectoral carbon dioxide emission effect on Ghana's agricultural development.
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