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Book part
Publication date: 25 March 2021

Tayfun Kasapoglu and Anu Masso

Purpose: This study explores the perspectives of data experts (DXs) and refugees on the algorithms used by law enforcement officers and focuses on emerging insecurities. The…

Abstract

Purpose: This study explores the perspectives of data experts (DXs) and refugees on the algorithms used by law enforcement officers and focuses on emerging insecurities. The authors take police risk-scoring algorithms (PRSA) as a proxy to examine perceptions on algorithms that make/assist sensitive decisions affecting people’s lives.

Methodology/approach: In-depth interviews were conducted with DXs (24) in Estonia and refugees (19) in Estonia and Turkey. Using projective techniques, the interviewees were provided a simple definition of PRSA and a photo to encourage them to share their perspectives. The authors applied thematic analysis to the data combining manual and computer-aided techniques using the Maxqda software.

Findings: The study revealed that the perspectives on PRSA may change depending on the individual’s position relative to the double security paradox surrounding refugees. The use of algorithms for a sensitive matter such as security raises concerns about potential social outcomes, intentions of authorities and fairness of the algorithms. The algorithms are perceived to construct further social borders in society and justify extant ideas about marginalized groups.

Research limitations: The study made use of a small population sample and aimed at exploring perspectives of refugees and DXs by taking PRSA as the case without targeting representativeness.

Originality/value: The study is based on a double security paradox where refugees who escape their homelands due to security concerns are also considered to be national security threats. DXs, on the other hand, represent a group that takes an active role in decisions about who is at risk and who is risky. The study provides insights on two groups of people who are engaged with algorithms in different ways.

Details

Theorizing Criminality and Policing in the Digital Media Age
Type: Book
ISBN: 978-1-83909-112-4

Keywords

Article
Publication date: 13 November 2009

Jounghwa Choi and Yoonhyeung Choi

The evolution of public relations into a management function has brought the importance of leadership to the forefront of professional discussion. This study aims to identify and…

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Abstract

Purpose

The evolution of public relations into a management function has brought the importance of leadership to the forefront of professional discussion. This study aims to identify and develop a measure of behavioral dimensions critical to effective public relations for organization‐wide public relations leadership.

Design/methodology/approach

Using a national survey of Public Relations Society of America (PRSA) members (n=159), a confirmatory factor analysis (CFA) was conducted on the seven theoretically‐driven leadership behaviors: upward influence, coordinating, internal monitoring, networking, representing, providing vision, and acting as a change agent.

Findings

The results suggest that the measurement model had a good internal and global fit. CFA results supported the seven‐factor model over the one‐factor model, suggesting that public relations leadership is multi‐dimensional. Among the behaviors, “providing vision” and “acting as a change agent” were those most strongly associated with the value of public relations in an organization.

Originality/value

The study shows that understanding public relations leadership from an organization‐wide perspective opens up a whole new avenue for future research to strengthen public relations as a management function. The present study also provides public relations managers with valuable insight concerning the leadership behaviors they can exercise to contribute to the value of public relations in their organizations.

Details

Journal of Communication Management, vol. 13 no. 4
Type: Research Article
ISSN: 1363-254X

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Article
Publication date: 2 August 2011

Donald K. Wright

The purpose of this paper is to provide a critical analysis of the history and development of public relations education in the USA and Canada.

1982

Abstract

Purpose

The purpose of this paper is to provide a critical analysis of the history and development of public relations education in the USA and Canada.

Design/methodology/approach

The research methodology used for this paper is the historical/critical analysis approach.

Findings

This paper finds more differences than similarities between public relations educational development in the two countries. The first PR course at a US university was taught at the University of Illinois in 1920 and the first US degree program was offered by Boston University in 1947. The first Canadian university PR course was taught at McGill University n 1948 and the first university degree was offered by Mount Saint Vincent University in 1977. Although PR courses and degrees are offered at a small number of élite US universities, the greatest recent PR curriculum development has been at smaller, second‐ or third‐tier institutions. While a few Canadian universities offer courses and degree programs in the field, most of Canada's recent PR program growth has been at colleges rather than at universities.

Practical implications

Rightly or wrongly, academic institutions often look to North America for direction when it comes to establishing and developing public relations education programs. A number of factual inaccuracies about public relations education history have frequently surfaced in books and journal articles. This paper corrects a number of those inaccuracies and in doing so improves public relations scholarship.

Originality/value

A thorough review of the literature suggests that this paper represents the only journal‐length piece about the history and development of public relations education in Canada and the USA.

Details

Journal of Communication Management, vol. 15 no. 3
Type: Research Article
ISSN: 1363-254X

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Article
Publication date: 15 May 2007

Youngshin Hong and Eyun‐Jung Ki

The purpose of this paper is to investigate how public relations practitioners perceive investor relations itself and what the potential is in terms of public relations with…

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Abstract

Purpose

The purpose of this paper is to investigate how public relations practitioners perceive investor relations itself and what the potential is in terms of public relations with empirical results.

Design/methodology/approach

A web‐based survey was conducted by using systematic random sampling with a probability sample of 5,000 public relations practitioners drawn from the 2004 Public Relations Society of America (PRSA) Directory. The survey consisted of three sections, investor relations functions at organizations with a multiple‐answer format, perceptions on specific activities of investor relations with a seven‐point Likert scale, and demographic information.

Findings

Practitioners conceived that counseling with top management the most important investor relations activity and that earning a reputation for honesty the most significant result the activity can create. Moreover, practitioners considered direct involvement with top management a highly effective investor relations strategy for achieving goals. However, for handling investor relations, practitioners showed contrary attitudes regarding qualifications and undergraduate courses, indicating that public relations qualifications would be more needed for entry‐levels, while basics for finance would be more necessary for undergraduates.

Research limitations/implications

This research acquired an extraordinarily low response rate, 3.54 percent and targeted the US public relations practitioners only.

Originality/value

This study is the first to directly investigate public relations practitioners' perceptions on investor relations as well as fairly in accordance with the current consensus that investor relations and public relations should be convergent.

Details

Corporate Communications: An International Journal, vol. 12 no. 2
Type: Research Article
ISSN: 1356-3289

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Article
Publication date: 11 November 2013

Richard D. Waters

Using the contingency theory's classification of leaders, the purpose of this paper is to examine how the categories of public relations leaders incorporate relationship building…

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Abstract

Purpose

Using the contingency theory's classification of leaders, the purpose of this paper is to examine how the categories of public relations leaders incorporate relationship building tactics into their public relations programming and explore how this categorization of leaders corresponds with existing public relations role theory.

Design/methodology/approach

A survey (n=539) of public relations practitioners in the USA was carried out using established scales for the contingency theory of leadership and public relations role theory.

Findings

The contingency theory of leadership accurately describes the leadership styles enacted by the industry. An individual's use of stewardship strategies during public relations programming was successfully able to predict leadership orientation.

Originality/value

The results strengthen the argument posed the contingency theory of accommodation in public relations that environmental factors have strong implications on industry practices. One's leadership traits are not sufficient by themselves in determining who will succeed in managing and leading different professional scenarios.

Details

Journal of Communication Management, vol. 17 no. 4
Type: Research Article
ISSN: 1363-254X

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Article
Publication date: 16 November 2010

Jin‐Ae Kang and Bruce K. Berger

This study sets out to understand the extent to which public relations practitioners use dissent tactics in the face of organizational unethical decisions, and to examine how…

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Abstract

Purpose

This study sets out to understand the extent to which public relations practitioners use dissent tactics in the face of organizational unethical decisions, and to examine how organizational environment facilitates such dissent.

Design/methodology/approach

A web‐based survey was conducted with the assistance of the research team of the Public Relations Society of America (PRSA). A systematic random sample of 6,126 practitioners was drawn from the 2008 PRSA membership directory.

Findings

The results reaffirmed that “assertive confrontation” was the most frequently adopted tactic to resist an unethical organizational decision. Practitioners were more likely to confront management in an organization where top leaders do not support or exhibit ethical behavior. When an organization does not have an ethics code, practitioners were more likely to agitate others to oppose the unethical decision. Selective use of information and sabotage tactics were adopted when an organization does not value open communication.

Research limitations/implications

The study was limited to practitioners in the USA, and the response rate was very low (4.02 percent).

Originality/value

As one of the grounding studies in public relations dissent, this research contributes to better understanding how public relations practitioners make an effort to promote organizational ethics by resisting unethical organizational decisions. The study also sheds light on the characteristics and nature of dissent in public relations, an important but little explored area in the field.

Details

Journal of Communication Management, vol. 14 no. 4
Type: Research Article
ISSN: 1363-254X

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Article
Publication date: 4 May 2012

Seow Ting Lee

This study aims to explicate the characteristics of ethical knowledge according to a knowledge management theoretical framework that conveys ethical knowledge as a form of tacit…

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Abstract

Purpose

This study aims to explicate the characteristics of ethical knowledge according to a knowledge management theoretical framework that conveys ethical knowledge as a form of tacit knowledge that is personal, subjective, intangible, and difficult to communicate to others.

Design/methodology/approach

The study is based on a survey with 350 public relations practitioners in the USA.

Findings

The findings show that ethical knowledge in public relations, as a professional construct, is tacit only to the extent that it is a personal body of knowledge grounded in individual actions and experiences, but it is explicit in that it is tangible and could be communicated and shared in the workplace. Age, work experience and the number of ethics courses taken in an individual's public relations career are some of the significant determinants shaping the public relations practitioners' conceptualizations of ethical knowledge.

Practical implications

The study reinforces the importance of a holistic approach to ethics, where structured and formal training programs and codes of ethics are supported directly by a congruence between formal initiatives and public relations professionals' personal values.

Originality/value

By explicating the characteristics of ethical knowledge and its implications on knowledge transfer of ethics in public relations, and in understanding the determinants shaping public relations professionals' conceptualization of ethical knowledge, this study offers an empirical contribution to an area of study that has received mostly normative and philosophical discussion.

Details

Journal of Communication Management, vol. 16 no. 2
Type: Research Article
ISSN: 1363-254X

Keywords

Abstract

Details

The Emerald Handbook of Computer-Mediated Communication and Social Media
Type: Book
ISBN: 978-1-80071-598-1

Book part
Publication date: 17 August 2020

Ken Kerrigan

Abstract

Details

Our Future in Public Relations: A Cautionary Tale in Three Parts
Type: Book
ISBN: 978-1-83909-599-3

Article
Publication date: 7 January 2014

Timothy Brain

The purpose of this paper is to review the establishment of this new type of elected official and the conduct of those in office during the first twelve months of their official…

Abstract

Purpose

The purpose of this paper is to review the establishment of this new type of elected official and the conduct of those in office during the first twelve months of their official existence, and to consider whether a compelling case has yet been made for its retention as the principal method of police governance.

Design/methodology/approach

The paper will review policy papers and data which preceded and followed the establishment of the office of police and crime commissioner (PCC) in November 2012; review the 2012 elections and their implications, review conduct since, particularly in respect of formal duties, principally setting budgets and police and crime plans; consider the potential for politicisation; and consider whether a case has been made for the retention of the office in future.

Findings

The paper concludes that the government has succeeded with PCCs in implementing a major plank of the Conservative party's 2010 manifesto. It can reasonably be anticipated that the Conservatives will promote this record at the next election. However, it is simply too early to tell if PCCs are individually or collectively adding value to the sum of policing in England and Wales. A compelling case for their retention as a means of police governance is therefore yet to be made. On the other hand, Labour has still to determine whether it will offer the electorate an alternative in 2015.

Research limitations/implications

With only ten months having elapsed since the first elections, it is early to draw firm conclusions about the effectiveness or, more pertinently, the added value that PCCs have brought to policing. Conversely, the first twelve months was an opportunity for PCCs to make a positive impression and this has not occurred.

Practical implications

PCCs ought to be subject to a rigorous appraisal of effectiveness. This is unlikely, for political reasons, to occur.

Originality/value

First rigorous review of PCCs based on a review of available data.

Details

Safer Communities, vol. 13 no. 1
Type: Research Article
ISSN: 1757-8043

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