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The objective of this paper is to discuss the development of a knowledge sharing questionnaire and the role of knowledge sharing in predicting turnover intentions of registered professional nurses.

A literature study was conducted to determine the concepts and activities linked to knowledge sharing in order to compile a questionnaire. The questionnaire was factor analysed in order to determine the factor structure of the instrument. Thereafter, the construct of knowledge sharing was introduced together with organisational culture and various proposed mediating variables, namely organisational commitment, organisational citizenship behaviour and job satisfaction, as well as various demographic variables to develop a predictive model of turnover intentions through applying general linear modelling. A cross‐sectional field survey design was used with a sample of 530 registered professional nurses in South Africa.

A knowledge‐sharing questionnaire was developed that yielded a high reliability coefficient. A significant negative relationship was found between knowledge sharing behaviour and turnover intentions. Furthermore, knowledge sharing interacted with organisational culture in a final model where all the selected mediating and demographic variables were simultaneously entered into the equation to predict turnover intentions.

More attention should be given to improve the content validity of the knowledge‐sharing questionnaire. The development of more knowledge sharing measures in different industries is also important.

Employers should know that retention strategies of professional nurses can be built around opportunities to share knowledge if they manage the organisational culture in such a way that people are willing to share what they know. This emphasises the importance of the human being in effective knowledge management.

The development of the knowledge‐sharing questionnaire contributes to fill a gap of existing measures. It also focuses on the importance of tacit knowledge and that knowledge resides in the human minds of people. The value of a thorough literature overview in compiling questionnaires and applying general linear modelling in compiling predictive models are highly recommended.

The purpose of this study was to develop a measurement instrument for organizational learning capability (OLC) in a Chinese management context. Previous research has indicated a need for measurement instruments with proven ecological validity in China, because the learning capability of organizations is influenced by the organization’s external environment.

The authors followed a consequent inductive procedure from item sampling through exploratory factor analysis (EFA) to confirmatory factor analysis (CFA) and nomological validation. The initial part sampled relevant descriptors from a diverse sample of 159 employees from heterogeneous backgrounds in China. After sorting by an expert panel, EFA of data from a sample of 161 executive students yielded a three-dimensional construct comprising knowledge acquisition, knowledge sharing and knowledge utilization. These three constructs were again tested in CFA using a sample of 357 employees from five companies.

The findings across the three samples resulted in a three-dimensional measurement scale that is called as the organizational learning capability questionnaire (OLCQ). The OLCQ displayed high internal consistency, reliability and nomological validity.

This focus of this study has only been to establish a measurement instrument that allows indigenous research on organizational learning in China. The approach was statistically driven grounded approach, not a theoretical assumption of learning mechanisms special to the Chinese culture. Further research is needed to estimate how this approach yields results that are different from other cultures or the extent to which our findings can be explained by features of the Chinese culture or business environment.

This study offers a practical measurement instrument to assess practical and scientific problems of organizational learning in China.

The work here emphasizes the necessity of a knowledge sharing community for organizational learning to appear. It addresses a call for more indigenous Chinese management research.

The authors provide a measurement instrument for OLC with proven ecological validity and with promising consequences for research and practice in China. The instrument is empirically grounded in the practices and behaviors of Chinese managers, avoiding biases that stem from previously identified shortcomings in cross-cultural management research. To the knowledge, it is the first of its kind and a contribution to a call for indigenous management theories with contextual validity.

The purpose is to provide a critical review of existing school culture inventories and to provide a bibliography of questionnaires that can be used for diagnosing school culture.

A literature search was conducted to identify school culture questionnaires in international research indexes and educational administration abstracts. Multi‐dimensional questionnaires were selected that were directed towards measuring organisational culture in schools and which were validated. Where insufficient data were available in the literature, authors were contacted for additional information and/or to check the descriptions of the instruments.

Questionnaires can be a valuable tool in diagnosing school cultures. A number of validated instruments are available for measuring cultural factors in both primary and secondary schools. School culture inventories are primarily concerned with the identification of particular cultural traits in schools.

The validation of school culture questionnaires has been limited to the countries in which they were developed. A validation in other educational contexts and systems, therefore, is still necessary for a wider application of these inventories.

Researchers, consultants, school boards, principals and teachers who want to diagnose the culture of a school will find this article helpful in determining whether they are willing to use a questionnaire for that purpose, and (if applicable) which instrument suits their objectives best.

No similar overviews of school culture inventories are available yet.

This study aims to assess the auditor's psychological characteristics (self-consciousness, envy, prejudice, trust, cautiousness, happiness, agility, shyness, aggressiveness, forgiveness) on organizational conflicts and occupational innovation barriers in Iraqi audit firms. In other words, the study attempts to answer the question that “whether the psychological characteristics of the auditor can settle the organizational conflicts and occupational innovation barriers of audit firms or not.”

The statistical population includes 195 employed auditors in Iraqi audit firms, among whom 131 participants are selected using the Cochran sampling method in 2020.

The results show a positive and significant relationship between auditors' psychological characteristics, organizational conflicts and occupational innovation barriers in audit firms.

Since no study is carried out so far on the effect of different types of psychological characteristics on organizational conflicts and occupational innovation barriers in Iraqi audit firms, this paper can provide useful information and contribute to science and knowledge development.

The purpose of this paper is to investigate the perception of propensity to trust and organizational commitment of quantity surveyors and examine if propensity to trust among working partners enhances organizational commitment of quantity surveyors.

Organizational commitment and propensity to trust is linked through the framework of social exchange. Quantitative approach with questionnaire survey is employed to investigate whether propensity to trust would enhance organizational commitment. Questionnaires are sent to the quantity surveyors who are professional members of the Hong Kong Institute of Surveyors and are working in the Hong Kong construction industry. In total, 71 valid responses are obtained for data analysis.

Contrary to prediction, propensity to trust does not show significant relationship with both affective and continuance commitment. The two propensity to trust scales show different results on the relationship with normative commitment (NC). When working relationship is taken into consideration, quantity surveyor’s propensity to trust the partner who has the worst working relationship has significant and positive impact on the surveyor’s NC level; whilst quantity surveyor’s propensity to trust the partner who has the best working relationship does not has significant positive impact on the surveyor’s NC level.

To improve propensity to trust among quantity surveyors, consultant companies should provide professional-related training programme to quantity surveyors as to explore their potential. The provision of training programs would also help quantity surveyors feel that they are supported by the organization, which would improve their commitment to the organization.

This is the first study to apply the social exchange theory to study organizational commitment within the quantity surveying profession and construction industry, which provides a new point for understanding the concept amongst the profession and industry.

This chapter explores the phenomenon of organizational resilience. A comprehensive model was advanced and tested while utilizing a quantitative study conducted in the education system in Israel with 98 schools, involving 1,132 educators. Statistical analysis based on structural equation modeling revealed significant relationships between three antecedents (social capital, team empowerment, goal interdependence) and organizational resilience. In addition, a positive significant relationship was found between organizational resilience and organizational functioning in crisis. Organizational resilience was found to be a mediator between three of the antecedents (social capital, team empowerment, goal interdependence) and organizational functioning in crisis. Furthermore, organizational functioning in crisis was found to mediate the relationship between organizational resilience and organizational innovation. Implications for policymakers, managers, and change leaders in organizations are discussed.

This study aims to investigate the organizational learning of trainee auditors who represent the young generation of new entry-level professionals in CPA firms, and examines the possible associations between organizational learning and job satisfaction.

A questionnaire survey is administered among the target group of trainee auditors to explore possible approaches to their organizational learning in CPA firms. The results are used to generate organizational learning variables, which enable us to empirically test the research hypotheses regarding the association between organizational learning and job satisfaction.

The authors conclude that there are three main dimensions of organizational learning for new entry-level professionals in CPA firms, namely: workplace interactions, supervising and monitoring and supportive informational systems. The authors also find that workplace interactions and supportive information systems are significantly associated with job satisfaction. The authors show that the females and males prefer different approaches to organizational learning in CPA firms. The authors also find that trainee auditors who work for bigger CPA firms enjoy more job satisfaction than those working for smaller CPA firms, and that male trainee auditors are more easily satisfied with audit jobs than female trainees.

This study is limited in that its sample is composed of trainee auditors, who are used to proxy for entry-level professionals in CPA firms. Future studies can include a direct focus on the organizational learning of junior auditors in CPA firms. Future studies can also investigate organizational learning in the firm-wide context in which CPA firms and their employees are considered as part of a larger situational process of organizational learning.

The conclusions can help to improve practice management and human resource policies in CPA firms. The findings highlight the importance of establishing an effective organizational learning culture, and suggest how this can be achieved by providing friendly and instructive workplace interactions, helpful supervisory and mentoring relationships, and better information support.

This study contributes to the audit literature by identifying the three dimensions of organizational learning for entry-level professionals in CPA firms. The authors substantiate the argument that mentor-protégé relationships in CPA firms have different effects on job satisfaction for female and male trainee auditors.

At a general level, this article is concerned with the mechanisms through which constructs important to organizational analysis are identified, operationalized and validated. Specifically, the purpose of this paper is to consider the construct of organizational commitment, investigating the validity of a popular tool for its measurement – the British Organizational Commitment Scale (BOCS).Design/methodology/approach – Problems in defining organizational commitment are discussed before tracing the development of the BOCS from its American precursor (the Organizational Commitment Questionnaire) and linking it with more general criticisms of self‐report measures. The BOCS is subjected to a qualitative evaluation drawing from 23 semi‐structured interviews with employees from three organizations; the evidence from which suggests considerable doubts surrounding its construct validity.Finding – The conclusion drawn is that the psychometric approach to construct validation may be inadequate on its own. A qualitative approach could form part of a more robust triangulation methodology.Research limitations/implications – The conclusion drawn has to be treated with some care, as the nature and scale of the sample do not permit strong generalisation. However, there is enough evidence to recommend that the psychometric orthodoxy typical of organizational commitment research spanning the last 50 years needs reviewing.Practical implications – The BOCS is used by a multitude of employers to evaluate the relationship between employees and organization. The evidence presented suggests they may not be attaining as clear an insight as they would wish.Originality/value – The merits of the organizational commitment as a construct and the mechanisms for measuring are widely accepted. This paper presents what appears to be the first prima facie evidence to challenge its value.

The purpose of this study is to investigate the relationship between emotional intelligence and job satisfaction, between emotional intelligence and organizational commitment, and between job satisfaction and organizational commitment among high‐school English teachers. Furthermore, the study aims to examine the role of gender and age in emotional intelligence, job satisfaction and organizational commitment.

The participants were selected by proportional stratified sampling and simple random selection. This study adopted a survey research design that utilized an ex post facto research type in which the researcher used questionnaires to collect data from the respondents.

The results of the study indicate that there is a positive significant relationship between emotional intelligence and job satisfaction, between emotional intelligence and organizational commitment, and between job satisfaction and organizational commitment. It is also found there is no significant difference among high‐school English teachers of different genders and ages concerning their job satisfaction and organizational commitment. But concerning emotional intelligence, the findings in this study provide support for gender differences, with females reporting higher emotional intelligence, but the results show no age differences among the participants.

The present study gains significance as the results can assist the teachers and organizations in enhancing the job satisfaction and organizational commitment of teachers, thus stemming the tide of high turnover in the teaching profession.

The library is one of the critical foundations of informing and educating the public, and it should fulfil its function in the community, which is disseminating knowledge effectively. The library must have a dynamic space and an appropriate atmosphere to do this. Also, librarians should assist clients outside of stressful work environments. This study aimed to examine the association between organizational climate and job burnout in the hospital and college libraries of Shahid Beheshti University of Medical Sciences.

This study is a cross-sectional survey. The population includes all librarians working in the college and hospital libraries of Shahid Beheshti University of Medical Sciences. Two questionnaires, including organizational climate “ClimateQUAL” and job burnout “Maslach and Jackson”, were applied to collect data. It was hypothesized that there is a correlation between the organizational climate and the burnout of librarians.

The findings revealed that the organizational climate and job burnout are not in a favourable situation, with average scores of 4.70 and 2.50, respectively. Furthermore, there is a significant statistical relationship between organizational climate and job burnout (p-value<0.001).

Knowledge of the significant relationship between the organizational climate and job burnout in medical libraries may encourage policymakers to make more efforts to provide their staff with a better climate and less burnout. Regarding that it is crucial to enhance the existing condition in medical libraries, the findings of the present study suggest that policymakers should be conscious of improving the current condition, which could lead to promoting patrons’ satisfaction and productivity in the mentioned libraries.