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Open Access
Article
Publication date: 20 August 2021

Debora Jeske and Deborah Olson

The onboarding stage of new hires represents a unique opportunity for mutual learning between the new hires and the organisation regardless of the company size. The current paper…

23155

Abstract

Purpose

The onboarding stage of new hires represents a unique opportunity for mutual learning between the new hires and the organisation regardless of the company size. The current paper aims to address these learning opportunities.

Design/methodology/approach

The authors reflect on current practice, draw on recent literature and their experience with recruitment and selection processes in the industry to generate new insights and identify opportunities for practitioners and new hires alike.

Findings

Today's new hires expect onboarding experiences that allow for a much greater degree of flexibility, customisation and personalisation. Similarly, many new hires expect hiring, onboarding, and learning and development to be interconnected to generate new learning and career opportunities. However, these expectations require changes in the way in which onboarding is implemented, evaluated and connected to other human resource practices, specifically with the dramatic (and successful) increase in remote work arrangements in 2020 in response to the global impact of the pandemic.

Originality/value

The current paper provides readers with an overview of potential learning opportunities, outlines specific success factors and highlights a variety of pointers for practice and further professional development.

Details

Journal of Work-Applied Management, vol. 14 no. 1
Type: Research Article
ISSN: 2205-2062

Keywords

Open Access
Article
Publication date: 27 December 2021

Nengchao Lyu, Yugang Wang, Chaozhong Wu, Lingfeng Peng and Alieu Freddie Thomas

An individual’s driving style significantly affects overall traffic safety. However, driving style is difficult to identify due to temporal and spatial differences and scene…

1586

Abstract

Purpose

An individual’s driving style significantly affects overall traffic safety. However, driving style is difficult to identify due to temporal and spatial differences and scene heterogeneity of driving behavior data. As such, the study of real-time driving-style identification methods is of great significance for formulating personalized driving strategies, improving traffic safety and reducing fuel consumption. This study aims to establish a driving style recognition framework based on longitudinal driving operation conditions (DOCs) using a machine learning model and natural driving data collected by a vehicle equipped with an advanced driving assistance system (ADAS).

Design/methodology/approach

Specifically, a driving style recognition framework based on longitudinal DOCs was established. To train the model, a real-world driving experiment was conducted. First, the driving styles of 44 drivers were preliminarily identified through natural driving data and video data; drivers were categorized through a subjective evaluation as conservative, moderate or aggressive. Then, based on the ADAS driving data, a criterion for extracting longitudinal DOCs was developed. Third, taking the ADAS data from 47 Kms of the two test expressways as the research object, six DOCs were calibrated and the characteristic data sets of the different DOCs were extracted and constructed. Finally, four machine learning classification (MLC) models were used to classify and predict driving style based on the natural driving data.

Findings

The results showed that six longitudinal DOCs were calibrated according to the proposed calibration criterion. Cautious drivers undertook the largest proportion of the free cruise condition (FCC), while aggressive drivers primarily undertook the FCC, following steady condition and relative approximation condition. Compared with cautious and moderate drivers, aggressive drivers adopted a smaller time headway (THW) and distance headway (DHW). THW, time-to-collision (TTC) and DHW showed highly significant differences in driving style identification, while longitudinal acceleration (LA) showed no significant difference in driving style identification. Speed and TTC showed no significant difference between moderate and aggressive drivers. In consideration of the cross-validation results and model prediction results, the overall hierarchical prediction performance ranking of the four studied machine learning models under the current sample data set was extreme gradient boosting > multi-layer perceptron > logistic regression > support vector machine.

Originality/value

The contribution of this research is to propose a criterion and solution for using longitudinal driving behavior data to label longitudinal DOCs and rapidly identify driving styles based on those DOCs and MLC models. This study provides a reference for real-time online driving style identification in vehicles equipped with onboard data acquisition equipment, such as ADAS.

Details

Journal of Intelligent and Connected Vehicles, vol. 5 no. 1
Type: Research Article
ISSN: 2399-9802

Keywords

Open Access
Article
Publication date: 6 June 2023

Stephanie Franklin, Heidi Binder-Matsuo and Shuba Gopal

The purpose of this study was to assess whether a simple intervention could sustain new hires’ high engagement levels beyond the first six months. This case study illustrates how…

2044

Abstract

Purpose

The purpose of this study was to assess whether a simple intervention could sustain new hires’ high engagement levels beyond the first six months. This case study illustrates how a simple intervention can extend the “job honeymoon“ – a brief period of high engagement – up to a year post hire.

Design/methodology/approach

This study reports the results of a randomized, controlled study in one organization using a “wise intervention,” a method derived from social science research in educational settings.

Findings

This case study illustrates that it is possible to extend the job honeymoon up to a year post-hire. Acknowledging to new hires that transitions are challenging produced a statistically significantly higher sense of belonging and higher employee satisfaction up to 9+ months post-hire.

Research limitations/implications

This work was inspired by research from Gregory M. Walton, and it illustrates the potential value for application in the workplace. However, its generalizability to all organizations will require further study.

Practical implications

This work is most relevant for human resources leaders and managers who want to ensure new hires are well supported. This study found that acknowledging the difficulty of a transition increases the engagement of new team members substantially and likely enhances productivity and team effectiveness for months to come.

Originality/value

The highly counterintuitive but critically important idea of this study is that people need reassurance that transitions might feel hard but are a shared experience. Providing that reassurance is a simple, easy-to-apply approach to support the newest members of a team or organization and sustain their engagement for months to come.

Details

Strategic HR Review, vol. 22 no. 4
Type: Research Article
ISSN: 1475-4398

Keywords

Open Access
Article
Publication date: 5 February 2024

Sinead Earley, Thomas Daae Stridsland, Sarah Korn and Marin Lysák

Climate change poses risks to society and the demand for carbon literacy within small and medium-sized enterprises is increasing. Skills and knowledge are required for…

Abstract

Purpose

Climate change poses risks to society and the demand for carbon literacy within small and medium-sized enterprises is increasing. Skills and knowledge are required for organizational greenhouse gas accounting and science-based decisions to help businesses reduce transitional risks. At the University of Copenhagen and the University of Northern British Columbia, two carbon management courses have been developed to respond to this growing need. Using an action-based co-learning model, students and business are paired to quantify and report emissions and develop climate plans and communication strategies.

Design/methodology/approach

This paper draws on surveys of businesses that have partnered with the co-learning model, designed to provide insight on carbon reductions and the impacts of co-learning. Data collected from 12 respondents in Denmark and 19 respondents in Canada allow for cross-institutional and international comparison in a Global North context.

Findings

Results show that while co-learning for carbon literacy is welcomed, companies identify limitations: time and resources; solution feasibility; governance and reporting structures; and communication methods. Findings reveal a need for extension, both forwards and backwards in time, indicating that the collaborations need to be lengthened and/or intensified. Balancing academic requirements detracts from usability for businesses, and while municipal and national policy and emission targets help generate a general societal understanding of the issue, there is no concrete guidance on how businesses can implement operational changes based on inventory results.

Originality/value

The research brings new knowledge to the field of transitional climate risks and does so with a focus on both small businesses and universities as important co-learning actors in low-carbon transitions. The comparison across geographies and institutions contributes an international solution perspective to climate change mitigation and adaptation strategies.

Details

International Journal of Sustainability in Higher Education, vol. 25 no. 9
Type: Research Article
ISSN: 1467-6370

Keywords

Open Access
Article
Publication date: 31 May 2019

Jinlin Zhao

The purpose of this paper is to interview Jerry Montgomery-Senior Vice President of Global Human Resources at Carnival Corporation-regarding recent trends in the cruise industry

658

Abstract

Purpose

The purpose of this paper is to interview Jerry Montgomery-Senior Vice President of Global Human Resources at Carnival Corporation-regarding recent trends in the cruise industry

Design/methodology/approach

Interview with industry leader.

Findings

Several trends are identified.

Originality/value

Researchers and students will acquire a better understanding of cruise industry trends.

Details

International Hospitality Review, vol. 33 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Open Access
Article
Publication date: 2 June 2021

Manuel E. Pascual and Lisa Nicole Cain

The airline industry has been severely impacted by COVID-19 due to widespread travel restrictions. Its current response is crucial to ensure continued operations after the global…

6287

Abstract

Purpose

The airline industry has been severely impacted by COVID-19 due to widespread travel restrictions. Its current response is crucial to ensure continued operations after the global pandemic is resolved. One resource the airlines are leveraging is loyalty programs. This study aims to examine the viability of leveraging loyalty programs in times of crisis.

Design/methodology/approach

This study employs a case study methodology to examine how one company, American Airlines, has used its loyalty program to survive a pandemic and alleviate the financial costs associated with limited and restricted travel.

Findings

American Airlines' AAdvantage loyalty program structure may be used as a benchmark to understand how airlines can anchor their loyalty base to reinvigorate travel interest and use these programs as safeguards in critical instances that may arise in the future.

Research limitations/implications

The case was bound by the fact that the pandemic was still a threat during the time of analysis. The findings of this case study go beyond the airline industry and may inform other hospitality and tourism organizations on the benefits of loyalty programs in times of financial distress.

Originality/value

This is the first known case study examining the strengths and opportunities of the structure of the American Airlines' AAdvantage program as a means for surviving in a time of crisis. Moreover, understanding how to mitigate the long-term effects of crises may help to inform future short-term strategies of airlines and other hospitality and tourism organizations for navigating unexpected shocks to their ecosystem.

Details

International Hospitality Review, vol. 36 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Open Access
Article
Publication date: 12 September 2019

Jochen Wirtz, Kevin Kam Fung So, Makarand Amrish Mody, Stephanie Q. Liu and HaeEun Helen Chun

The purpose of this paper is to examine peer-to-peer sharing platform business models, their sources of competitive advantage, and the roles, motivations and behaviors of key…

32688

Abstract

Purpose

The purpose of this paper is to examine peer-to-peer sharing platform business models, their sources of competitive advantage, and the roles, motivations and behaviors of key actors in their ecosystems.

Design/methodology/approach

This paper uses a conceptual approach that is rooted in the service, tourism and hospitality, and strategy literature.

Findings

First, this paper defines key types of platform business models in the sharing economy anddescribes their characteristics. In particular, the authors propose the differentiation between sharing platforms of capacity-constrained vs capacity-unconstrained assets and advance five core properties of the former. Second, the authors contrast platform business models with their pipeline business model counterparts to understand the fundamental differences between them. One important conclusion is that platforms cater to vastly more heterogeneous assets and consumer needs and, therefore, require liquidity and analytics for high-quality matching. Third, the authors examine the competitive position of platforms and conclude that their widely taken “winner takes it all” assumption is not valid. Primary network effects are less important once a critical level of liquidity has been reached and may even turn negative if increased listings raise friction in the form of search costs. Once a critical level of liquidity has been reached, a platform’s competitive position depends on stakeholder trust and service provider and user loyalty. Fourth, the authors integrate and synthesize the literature on key platform stakeholders of platform businesses (i.e. users, service providers, and regulators) and their roles and motivations. Finally, directions for further research are advanced.

Practical implications

This paper helps platform owners, service providers and users understand better the implications of sharing platform business models and how to position themselves in such ecosystems.

Originality/value

This paper integrates the extant literature on sharing platforms, takes a novel approach in delineating their key properties and dimensions, and provides insights into the evolving and dynamic forms of sharing platforms including converging business models.

Details

Journal of Service Management, vol. 30 no. 4
Type: Research Article
ISSN: 1757-5818

Keywords

Open Access
Article
Publication date: 6 January 2023

Christian Dietzmann, Timon Jaeggi and Rainer Alt

AI-based robo-advisory (RA) represents a FinTech application that is already replacing retail investment advisors. In private banking (PB), clients also increasingly expect…

3675

Abstract

Purpose

AI-based robo-advisory (RA) represents a FinTech application that is already replacing retail investment advisors. In private banking (PB), clients also increasingly expect service provision across different digital channels, but with a higher degree of personalization. Hence, the present study investigates the impact of intelligent RA on the PB investment advisory process to derive both process (re)design knowledge and strategic guidance for artificial intelligence (AI) usage for PB investment advisory.

Design/methodology/approach

The present study applies an AI process impact analysis approach by decomposing AI-based RA into three AI application types: conversational agent, customer segmentation and predictive analytics. The analysis results along a reference PB investment advisory process reveal sub-process transformations which are applied for process redesign integrating AI.

Findings

The study results imply that AI systems (1) enable seamless client journeys, (2) increase advisor flexibility, (3) support the client–advisor relationship by applying an omnichannel approach and (4) demand advisor skills to be augmented with technical and statistical knowledge.

Originality/value

The research study contributes (1) an AI process impact analysis approach, (2) derives process (re)design knowledge for AI deployment and (3) develops strategic guidance for AI usage in PB investment advisory.

Details

Journal of Electronic Business & Digital Economics, vol. 2 no. 1
Type: Research Article
ISSN: 2754-4214

Keywords

Open Access
Article
Publication date: 22 March 2024

Geming Zhang, Lin Yang and Wenxiang Jiang

The purpose of this study is to introduce the top-level design ideas and the overall architecture of earthquake early-warning system for high speed railways in China, which is…

Abstract

Purpose

The purpose of this study is to introduce the top-level design ideas and the overall architecture of earthquake early-warning system for high speed railways in China, which is based on P-wave earthquake early-warning and multiple ways of rapid treatment.

Design/methodology/approach

The paper describes the key technologies that are involved in the development of the system, such as P-wave identification and earthquake early-warning, multi-source seismic information fusion and earthquake emergency treatment technologies. The paper also presents the test results of the system, which show that it has complete functions and its major performance indicators meet the design requirements.

Findings

The study demonstrates that the high speed railways earthquake early-warning system serves as an important technical tool for high speed railways to cope with the threat of earthquake to the operation safety. The key technical indicators of the system have excellent performance: The first report time of the P-wave is less than three seconds. From the first arrival of P-wave to the beginning of train braking, the total delay of onboard emergency treatment is 3.63 seconds under 95% probability. The average total delay for power failures triggered by substations is 3.3 seconds.

Originality/value

The paper provides a valuable reference for the research and development of earthquake early-warning system for high speed railways in other countries and regions. It also contributes to the earthquake prevention and disaster reduction efforts.

Open Access
Article
Publication date: 21 August 2023

Franca Cantoni, Silvia Platoni and Roberta Virtuani

Frequently the universities' Placement Service is based on the student's hard profile at the expense of soft traits. On the other side, the “person–organization fit” axiom…

Abstract

Purpose

Frequently the universities' Placement Service is based on the student's hard profile at the expense of soft traits. On the other side, the “person–organization fit” axiom suggests firms are looking for profiles with specific soft skills to face the increasing level of environmental turbulence. This research aims to understand if high-resilience students also have high academic achievements and how the three components of resilience (emotional intelligence, positive thinking, planfulness) can have different impact on individual performances.

Design/methodology/approach

The research was conducted on students enrolled on different courses of studies and years in an Economics and Law faculty. A questionnaire was administered during the first exam session (ante-Covid) and the second and third exam sessions (post-Covid). This questionnaire consists of 84 questions related to planfulness, emotional intelligence and positive thinking, whose combination can be considered a measure of resilience. In fact, the Principal Component Analysis (PCA) was carried to identify these three new variables (the components) based on the 84 initial ones. Finally, an ordered logit model was implemented to verify whether, and in what direction, planfulness, emotional intelligence, positive thinking and Covid 19 (the independent variables) affected the students' performance (the dependent one).

Findings

While planfulness positively affected academic performance, emotional intelligence affected it negatively. The impact of positive thinking and Covid was not significant, and thus what emerged from the preliminary analysis of the grades is not confirmed.

Research limitations/implications

This is a case study of a university experience that is paying great care in preparing students to satisfy the firms' work demands. To confirm and refine results the sample will be expanded to other faculties and other life/soft skills will be investigated.

Practical implications

This soft trait approach—that studies how various measures of soft skills are related to course grades—has a two-fold significance by crafting universities' placement activities and facilitating firms' onboarding.

Social implications

This is a case study of a university experience; a university that is paying great attention to preparing students ready to satisfy the firms' work demands but also citizens capable of supporting the growth of their nation and society in general.

Originality/value

The research can be considered a first step towards the inclusion of the formal evaluation of the students' life skills in their academic path, creating a link with their achievements.

Details

Education + Training, vol. 65 no. 10
Type: Research Article
ISSN: 0040-0912

Keywords

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