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This will not be an overstatement to state that the micro, small and medium enterprise (MSME) industry is crucial and the vital driver of the world economy. It covers different fields and dimensions such as defense products, electrical components and low-cost products. The sector plays a vital role in rendering work with low capital expenditure and is one of the emerging pillars of the Indian economy. Given the significance of this sector in contributing towards India's gross domestic product (GDP), it becomes appropriate to resolve all the issues related to MSME on a primary basis for ensuring required support. The recent global pandemic of COVID-19 has impacted this sector to a great extent. This research study targets the MSME industry and points out the directly linked enablers adding to improve the sector's resiliency and sustainability. Therefore, identification and the interrelationship between the MSME enablers need to be studied, which helps make a preliminary list that deals with their impedance benefaction towards resiliency increment.

The writers have done a comprehensive literature analysis of the enablers for the MSME sector to enable effectively and efficiently during emergencies and pandemics. An endeavor has been made on the enablers to order them by utilizing the modified Total Interpretative Structure Modelling (m-TISM) technique. Authentication of this research work highlights the significance of enablers and their position in a hierarchical structure. Further, MICMAC investigation on the recognized enablers is performed to arrange them in the four quadrants on their dependence and driving power.

The authors have attempted to predict the significance of the MSME sector and its essential contribution to the development of India's economy. The result of m-TISM in the current research work revealed the essential commitment of a hierarchical design dealing with the MSME considering the viewpoint of future development. The well-planned traditional design in the MSME helps establish better government policies and programs and transport infrastructure.

Every research study has a few restrictions. Likewise, the boundaries of the current study are that inputs collated for fostering the models are from a few specialists that may not mirror the assessment of the whole MSME sector.

The MSME sector is the developing sector in the current day, and it is needed to keep supporting the sector for the country's development. The current study has set out the functional establishment to improve MSME practicality. In addition, the research highlights the accountability of the MSME authorities to go with the identified enablers having solid driving power for successful usage of the available resources. This will help the MSME development and add value to practitioners and policymakers in the future.

The growth of this sector is essential for the development of the economy and the development of a nation. The current study presents a unique structure that gives a superior comprehension of the enablers. It will help play a crucial role in developing the MSME area. The structure model developed with the assistance of m-TISM and MICMAC examine the identified enablers with inputs from experts in the field. The hierarchy developed from the study recognized the enablers located on their commitment of suitability development of the MSME field.

This paper aims to prove the following hypothesis Problem Statement: HYPOTHESIS (1) User Experience collection of mobile applications can be done using the Crowdsourcing mechanism; (2) User Experience collection of mobile applications are influenced by the mindset of Crowdmembers, culture/ethnicity/social background, ease of interface use and rewards, among other factors.

The authors of this paper, did a literature review first to find if Crowdsourcing was applicable and a used method to solve problems in Software Engineering. This helped us to narrow down the application of Crowdsourcing to the Requirements Engineering-Usability (User Experience) collection. User experience collection of two Malayalam language-based mobile applications, AarogyaSetu and BevQ was done as the next step. Incorporating findings from Study I, another study using AarogyaSetu and Manglish was launched as Study II. The results from both cases were consolidated and analyzed. Significant concerns relating to expectations of Crowd members with User Experience collection were unraveled and the purpose of Study was accomplished.

(1) Crowdsourcing is and can be used in Software Engineering activities. (2) Crowd members have expectations (motivating factors) of User Interface and other elements that enable them to be an effective contributor. (3) An individual’s environment and mindset (character) are influential in him becoming a contributor in Crowdsourcing. (4) Culture and social practices of a region strongly affects the crowd-participating decision of an individual.

This is purely self-done work. The value of this research work is two-fold. Crowdsourcing is endorsed significant in Software Engineering tasks, especially in User Experience collection of mobile applications. Two, the Crowd service requesters can be careful about designing the questionnaire for Crowdsourcing. They have to be aware and prepared to meet the expectations of the Crowd. This can ensure the active participation of potential contributors. Future researchers can use the results of this work to base their research on similar purposes.