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Purpose – In this chapter, we intend to discuss and analyse possibilities and policies for sustainable cities and mobility by linking these issues to ordinary consumption or shopping practices. We argue that sustainability discourses directed towards urban dwellers or citizens tend to express totalizing and exclusionary tendencies that obscure the situated dimensions of mobility practices generated through consumption.

Design/methodology – Through an ethnographically informed exploration of everyday consumption practices we discuss discrepancies between examples of sustainability policies and campaigns on the one hand and mundane consumption practices on the other.

Findings – The chapter concludes that there are some major discrepancies between official sustainability discourses and mundane consumption practices and introduces the concept of the ‘consumover citizen’ as a productive way of discussing sustainability.

Originality/value – Introducing the concept of ‘consumover citizen’ is a novel way of conceptualizing sustainability in terms of who and what moves in the city regarding mobility generated by consumption practices.

Activity‐suited buildings create effective processes in a business. Building adaptation has a limited time perspective; suited premises need to change over time, in order to keep up with the processes in using a building. In an ideal situation, owners, clients and users, based on a demand for effortless adaptability, would be able to transform the building when it is needed. This puts high demand on the adaptability in a building, i.e. flexibility. The purpose of this paper is to provide other decision‐makers with a tool to validate information regarding flexibility.

The paper identifies “flexibility factors” and investigages how the factors are influencing the adaptability. In order to validate the importance of the factors, they are placed in order of precedence and processed using factor analysis.

From a municipal and socio‐economic viewpoint, there are advantages in more flexible buildings. To build and administer sites over the total building life can increase the flexibility of buildings and, used widely, should increase the opportunity to use the nation's property more effectively than from an ordinary viewpoint.

The results will be relevant for the whole construction sector.

Digitalization denotes an on-going transformation of great importance for the retail sector. The purpose of this paper is to analyse the phenomenon of the digitalization of retailing by developing a conceptual framework that can be used to further delineate current transformations of the retailer-consumer interface.

This paper develops a framework for digitalization in the retail-consumer interface that consists of four elements: exchanges, actors, offerings, and settings. Drawing on the previous literature, it describes and exemplifies how digitalization transforms each of these elements and identifies implications and proposals for future research.

Digitalization transforms the following: retailing exchanges (in a number of ways and in various facets of exchange, including communications, transactions, and distribution); the nature of retail offerings (blurred distinctions between products and services, what constitutes the actual offering and how it is priced); retail settings (i.e. where and when retailing takes place); and the actors who participate in retailing (i.e. retailers and consumers, among other parties).

The framework developed can be used to further delineate current transformations of retailing due to digitalization. The current transformation has created challenges for research, as it demands sensitivity to development over time and insists that categories that have been taken for granted are becoming increasingly blurred due to greater hybridity.

This paper addresses a significant and on-going transformation in retailing and develops a framework that can both guide future research and aid retail practitioners in analysing retailing’s current transformation due to digitalization.

As part of a national plan to govern professional and organizational development in Norwegian specialist healthcare, the country’s hospital clinics are tasked with constructing development plans. Using the development plan as a case, the paper analyzes how managers navigate and legitimize the planning process among central actors and deals with the contingency of decisions in such strategy work.

This study applies a qualitative research design using a case study method. The material consists of public documents, observations and single interviews, covering the process of constructing a development plan at the clinical level.

The findings suggest that the development plan was shaped through a multilevel translation process consisting of different contending rationalities. At the clinical level, the management had difficulties in legitimizing the process. The underlying tension between top-down and bottom-up steering challenged involvement and made it difficult to manage the contingency of decisions.

The findings are relevant to public sector managers working on strategy documents and policymakers identifying challenges that might hinder the fulfillment of political intentions.

This paper draws on a case from Norway; however, the findings are of general interest. The study contributes to the academic discussion on how to consider both the health authorities’ perspective and the organizational perspective to understand the manager’s role in handling the contingency of decisions and managing paradoxes in the decision-making process.

The purpose of this paper is to examine the shaping of public libraries as an infrastructure for a sustainable public sphere through a comprehensive literature review.

In order to capture the whole picture of this research field, we utilize comprehensive review methodology. The major research questions are: first, to what extent have research topics regarding libraries as public sphere institutions expanded and diversified? Which theoretical perspectives inform research? Second, which challenges and topics does the research focus upon, such as: social inclusion and equal access to information; digital inequalities; censorship and freedom of expression; and access to places and spaces with a democratic potential and the role of libraries in that respect? Third, what influence has social media exerted on libraries in the context of the expanding digital world?

The authors identified mainly four themes regarding the public library and public sphere, such as: the importance of public libraries by using Habermas’s theory; the function of meeting places within the public library and setting those places in the center of the library in order to enhance and encourage democracy; the relationship between social inclusion and public libraries and its functions in current society such as diminishing the digital divide; and the emerging electronic resources and arena of SNS in public libraries and utilizing them to reach citizens.

Capturing the recent history of this research field through comprehensive review is valuable.

The purpose of this paper is to explore how capital market actors deal with information on personnel and work environment.

The paper uses a qualitative research approach involving interviews with 14 fund managers and two bankers in Stockholm. The empirical analysis is influenced by a combination of system and network theories where social networks are imposed on capital market actors, when they observe corporate information vis‐à‐vis personnel and work environment.

Capital market actors are influenced by social forces when they reduce the complexity of information on corporate personnel and work environment. Four themes emerged in this study concerning emergent paradoxes which results from such a reduction. First, capital market actors seem to regard personnel in a variety of ways: sometimes as a resource, and sometimes as a risk or a non‐flexible cost problem. Second, they tend to reduce the complexity of information by depending on having the right management in organisations. Third, capital market actors refer to work environment matters as things that involve ethics and can affect their own reputation. Finally, they were continuously looking for signs that their initial analyses could be wrong. To various extents, the themes support each other by solving the emergent paradoxes that, according to systems theory, inevitably result from the reduction of external complexity.

This paper argues that the ambivalence and disinterest shown by capital‐market actors concerning information on personnel and work environment could be better understood by referring to how social forces influence capital‐market actors when they reduce the complexity of such information.

Given the importance of trust in social life, the concept has had little direct attention from evaluators.¹ Trust is central to the seeming integrity of social processes, including, of course, the social processes we call evaluation. Evaluation depends for its success on cooperative relationships and a measure of trust. Evaluation stands in an interesting relationship to trust. The credibility and utility of evaluation rests on trust. Loss or lack of trust is a major impetus to evaluation, and evaluation sometimes takes the place of trust. The process of evaluation requires trust, and evaluation is used to underpin or provide a warrant for trust.