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Article
Publication date: 4 December 2018

Jeppe Oute and Bagga Bjerge

The purpose of this paper is twofold: to explore how gatekeepers’ ways of regulating the researchers’ access to knowledge in/about care services reflect the systemic and…

Abstract

Purpose

The purpose of this paper is twofold: to explore how gatekeepers’ ways of regulating the researchers’ access to knowledge in/about care services reflect the systemic and interpersonal values that inform Danish welfare systems’ daily workings at the street level; and also explore how the authors’ methodological experiences mirror the value-informed regulatory strategies that professionals and users themselves experience in their daily encounters in the same local practices that the authors have studied.

Design/methodology/approach

The paper takes its empirical point of departure in a multisited ethnographic field study of the management of citizens with complex problems in Danish welfare systems.

Findings

By means of Michael Lipsky’s outline of access regulation, the authors will analyze the following regulatory strategies that are identified during the fieldwork: “Gatekeepers’ sympathy and creaming,” “Queuing and delay,” and ‘Withdrawal of consent and “no resources.” The paper suggests that trust, shared goals and sympathy seem to be key to the process of getting access.

Originality/value

Despite principles of neutrality, equal rights and access to services in welfare systems, the authors’ experiences thus tend to support other research within bureaucratic and care organizations, which has found that interpersonal relations, sympathy, dislikes, norms and values, etc., can heavily influence timely access to services, tailored information and support.

Details

Journal of Organizational Ethnography, vol. 8 no. 3
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 10 July 2017

Bagga Bjerge and Toke Bjerregaard

In many public sector reform processes, employees’ roles as professional experts are shifting toward more entrepreneurial and market-oriented roles, a change that entails a shift…

Abstract

Purpose

In many public sector reform processes, employees’ roles as professional experts are shifting toward more entrepreneurial and market-oriented roles, a change that entails a shift in the demands made of these employees. The purpose of this paper is to investigate the reflections, considerations, and experiences of such employees regarding the spaces of possibility open to them in which to act in accordance with this new role.

Design/methodology/approach

Two ethnographic studies were carried out in drug and alcohol treatment services and in city and business development in the Danish welfare system.

Findings

Although the areas of investigation are not related in their daily practices, the authors trace similar responses to the demands made of their respective employees as their role shifts from that of professional experts to include more entrepreneurial aspects. The authors observe that employees are often eager to align new demands and practices, and the authors identify various challenges in respect of the structural public set-up of these services, which often leaves the employees to operate in what could be described as a “twilight zone” between the public and the private.

Originality/value

While scholars often have accounted for situations where such pluralistic roles create conflict, the authors also answer calls to capture moments of synergy where tensions of role paradox are constructively exploited. In this process of ongoing production, images of hierarchy and bureaucracy, rather than merely casting shadows over more bottom-up process of entrepreneurship, are actively used, alongside images of entrepreneurship, in the mutual construction of different roles and the constantly shifting relationality between them, conflicting or synergetic. The definitions and interpretations of the role of the public sector employee are not entirely fixed, but rather subject to ongoing (re)construction in the daily workings of public organizations.

Details

Journal of Organizational Ethnography, vol. 6 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 1 May 2020

Alan Lowe, Yesh Nama, Alice Bryer, Nihel Chabrak, Claire Dambrin, Ingrid Jeacle, Johnny Lind, Philippe Lorino, Keith Robson, Chiara Bottausci, Crawford Spence, Chris Carter and Ekaterina Svetlova

The purpose of this paper is to report the outcome of an interdisciplinary discussion on the concepts of profit and profitability and various ways in which we could potentially…

2057

Abstract

Purpose

The purpose of this paper is to report the outcome of an interdisciplinary discussion on the concepts of profit and profitability and various ways in which we could potentially problematize these concepts. It is our hope that a much greater attention or reconsideration of the problematization of profit and related accounting numbers will be fostered in part by the exchanges we include here.

Design/methodology/approach

This paper adopts an interdisciplinary discussion approach and brings into conversation ideas and views of several scholars on problematizing profit and profitability in various contexts and explores potential implications of such problematization.

Findings

Profit and profitability measures make invisible the collective endeavour of people who work hard (backstage) to achieve a desired profit level for a division and/or an organization. Profit tends to preclude the social process of debate around contradictions among the ends and means of collective activity. An inherent message that we can discern from our contributors is the typical failure of managers to appreciate the value of critical theory and interpretive research for them. Practitioners and positivist researchers seem to be so influenced by neo-liberal economic ideas that organizations are distrusted and at times reviled in their attachment to profit.

Research limitations/implications

Problematizing opens-up the potential for interesting and significant theoretical insights. A much greater pragmatic and theoretical reconsideration of profit and profitability will be fostered by the exchanges we include here.

Originality/value

In setting out a future research agenda, this paper fosters theoretical and methodological pluralism in the research community focussing on problematizing profit and profitability in various settings. The discussion perspectives offered in this paper provides not only a basis for further research in this critical area of discourse and regulation on the role and status of profit and profitability but also emancipatory potential for practitioners (to be reflective of their practices and their undesired consequences of such practices) whose overarching focus is on these accounting numbers.

Details

Accounting, Auditing & Accountability Journal, vol. 1233 no. 4
Type: Research Article
ISSN: 0951-3574

Keywords

Article
Publication date: 8 August 2016

Pamela Zapata-Sepúlveda, Phiona Stanley, Mirliana Ramírez-Pereira and Michelle Espinoza-Lobos

The purpose of this paper is to present a collaborative (auto)ethnography that has emerged from the meeting of four academic researchers working with and from the heart in various…

Abstract

Purpose

The purpose of this paper is to present a collaborative (auto)ethnography that has emerged from the meeting of four academic researchers working with and from the heart in various Latin American contexts.

Design/methodology/approach

Our “I’s” have mingled with our very varied participations in different themes, latitudes, and disciplines – health, education and psychosocial approaches. We have worked, variously, in both English and Spanish. At the core of this piece are our own biographies, motivations, senses, academic dreams, international contexts, and the injustices and suffering felt in our bodies.

Findings

We seek to reflect from our experience of traveling as young researchers and as women with Latin souls. Through our stories, we show how crossing cultures as part of our research and work gives us both a privileged position but also the constant stress and questioning that goes beyond the intellectual and appears in our embodied experiences of interculturality.

Research limitations/implications

The limitation of this piece of research is that it is based on personal experiences, that although there may be people who feel identified with these experiences, these are not generalizable or transferable.

Practical implications

Performative autoethnography is an instance to understand the world like a crisol with different faces; self, social, cultural and methodology, which allows us to understand the world from a holistic perspective.

Social implications

With this paper, we hope to contribute for other women in academia to see themselves reflected in the experience of moving through a globalized world.

Originality/value

Through both living in and reflecting on this process, we show how our experiences provide us with new, intercultural “worlds under construction.”

Details

Qualitative Research Journal, vol. 16 no. 3
Type: Research Article
ISSN: 1443-9883

Keywords

Article
Publication date: 18 May 2023

Eduardo Piqueiras, Erin Stanley and Allison Laskey

The purpose of this paper is to expand the use of ethnography to advance research on team science by revealing the barriers to teamwork as manifesting at institutional, cultural…

Abstract

Purpose

The purpose of this paper is to expand the use of ethnography to advance research on team science by revealing the barriers to teamwork as manifesting at institutional, cultural, and interpersonal contextual scales. The analysis suggests strategies to enhance team science's collaborative potential.

Design/methodology/approach

This paper considers some of the practical and analytical challenges of team science through the use of ethnographic methods. The authors formed a three-person subteam within a larger multisited, federally-funded, interdisciplinary scientific team. The authors conducted six months of participant observation, semi-structured interviews, and a focus group, using iterative deductive and inductive analyses to investigate the larger team's roles, relationships, dynamics, and tensions.

Findings

Integrating ethnography into the study of team science can uncover and mitigate barriers faced by teams at three primary levels: (1) academic culture, (2) institutional structures, and (3) interpersonal dynamics. The authors found that these three contextual factors are often taken for granted and hidden in the team science process as well as that they are interactive and influence teams at multiple scales of analysis. These outcomes are closely related to how team science is funded and implemented in academic and institutional settings.

Originality/value

As US federal funding initiatives continue to require scientific collaboration via inter-, multi-, and transdisciplinary research, there is little work done on how teams grapple with the practical tensions of scientific teamwork. This paper identifies and addresses many practical tensions and contextual factors across institutional and organizational structures that affect and challenge the conduct of collaborative scientific teamwork. The authors also argue that ethnography can be a method to challenge myths, understand contextual factors, and improve the goals of team science.

Details

Journal of Organizational Ethnography, vol. 12 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 25 April 2018

Boris H.J.M. Brummans and Jennie M. Hwang

The purpose of this paper is to question and reflect on the spatial metaphors that inform Mats Alvesson’s (2009) conception of an organizational home in his description of at-home…

Abstract

Purpose

The purpose of this paper is to question and reflect on the spatial metaphors that inform Mats Alvesson’s (2009) conception of an organizational home in his description of at-home ethnography. (Cultural) hybridity is proposed as an alternative metaphor because the concept of hybridity can be used to highlight the complex nature of the relationships between an at-home ethnographer and the people she or he studies as they are produced during ethnographic work in an era where multiple (organizational) cultural sites are increasingly connected; where (organizational) cultural boundaries are uncertain; and where the notion of (organizational) culture itself is opaque, rather than transparent. Thus, this paper suggests that it may be more appropriate to speak of “hybrid home ethnography,” rather than “at-home ethnography.”

Design/methodology/approach

This paper explicates the concept of (cultural) hybridity and shows that this concept provides a useful metaphor for understanding and studying one’s own organizational home in these times of globalization where complex societies and the social collectivities of which they are composed are increasingly dispersed and mediated. Subsequently, the value of this metaphor is briefly illustrated through a hypothetical study of an academic department.

Findings

The metaphor of (cultural) hybridity reveals how studying one’s own organizational home (or homes) entails investigating a web of relationships between other organizational members, nonmembers, and oneself (the ethnographer) that are blends of diverse cultures and traditions constituted in the course of everyday communication. In addition, this metaphor shows that liminality is a key feature of this web and invites at-home ethnographers to combine first-, second-, and third-person perspectives in their fieldwork, deskwork, and textwork. Moreover, this metaphor highlights the importance of practicing “radical-reflexivity” in this kind of ethnography.

Originality/value

This paper provides a relational, communicative view of at-home ethnography based on a critical reflection on what it means to examine one’s own organizational home.

Details

Journal of Organizational Ethnography, vol. 7 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Open Access
Article
Publication date: 24 October 2023

Iraklis Dimitriadis

This article aims to explore the engagement of refugees and asylum seekers (RAS) in informal and precarious jobs from a civil society actors' perspective. Despite a burgeoning…

Abstract

Purpose

This article aims to explore the engagement of refugees and asylum seekers (RAS) in informal and precarious jobs from a civil society actors' perspective. Despite a burgeoning literature on refugee integration and a focus on institutional integration programmes, little is known about the early insertion of RAS into informal and precarious employment as an alternative to subsidised integration programmes, when these are available.

Design/methodology/approach

This article draws on rich qualitative data collected through in-depth interviews with social workers, volunteers and other professionals supporting migrants.

Findings

Data analysis shows that migrants' insertion in informal jobs and their rejection of integration programmes may be the result of people's need to access financial capital to cover actual and future needs. Although such an engagement may be criticised for hampering RAS’ integration, it can be seen as an important source of agency against insecurity surrounding one's legal status.

Originality/value

This article highlights the importance of legal status precarity in shaping informal workers' agency and perceptions of them, opening up a debate on the relevance of informal work in terms of long-term integration and future migration trajectories.

Details

International Journal of Sociology and Social Policy, vol. 43 no. 13/14
Type: Research Article
ISSN: 0144-333X

Keywords

Open Access
Article
Publication date: 5 February 2021

Ugochukwu Titus Ugwu

The purpose of this study is to examine gender and rural economic relations of the Nrobo of Southeastern Nigeria. Specifically, the study was designed to examine the subsistence…

1702

Abstract

Purpose

The purpose of this study is to examine gender and rural economic relations of the Nrobo of Southeastern Nigeria. Specifically, the study was designed to examine the subsistence strategies, gendered role patterns and gender gaps in economic relations of the Nrobo.

Design/methodology/approach

This study used ethnographic methods of participant observation – adopting chitchatting and semi-structured interviews. Also, focus group discussion (FGD) was used to cross-check the validity of data from the other instrument.

Findings

This study found among other things, that although there is still verbal expression of gendered roles division, it does not mirror what actually obtains in society, except bio-social roles. Ideological superiority of men reflects the patrilineal kinship arrangement of society. Theoretically, some of the hypotheses of gender inequality theory were disputed for lack of adequate explanation of gender and economic relations in an egalitarian-reflected society such as Nrobo.

Originality/value

This study, to the best of my knowledge, is the first attempt to ethnographically examine gender and economic relations among this group. As such it adds to the corpus of ethnographies on the Igbo of Southeastern Nigeria.

Details

Journal of Humanities and Applied Social Sciences, vol. 4 no. 3
Type: Research Article
ISSN:

Keywords

Content available
Article
Publication date: 2 November 2015

Bob Doherty

944

Abstract

Details

Social Enterprise Journal, vol. 11 no. 3
Type: Research Article
ISSN: 1750-8614

Content available
Article
Publication date: 2 October 2019

Jeppe Oute and Trudy Rudge

Abstract

Details

Journal of Organizational Ethnography, vol. 8 no. 3
Type: Research Article
ISSN: 2046-6749

1 – 10 of 38