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Article
Publication date: 19 September 2016

Mukta Kulkarni, Stephan Alexander Boehm and Soumyak Basu

The purpose of this paper is to integrate research on human resource systems with work on disability management practices to outline how multinationals across India and Germany…

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Abstract

Purpose

The purpose of this paper is to integrate research on human resource systems with work on disability management practices to outline how multinationals across India and Germany are engaged in efforts to increase workplace inclusion of persons with a disability.

Design/methodology/approach

Semi-structured interviews with respondents from multinational corporations in India and Germany were conducted, transcribed, and analyzed.

Findings

Employers followed three guiding principles (i.e. beliefs): importance of harnessing diversity, encouraging multi-stakeholder engagement internally, and engaging with the external ecosystem to build internal human resource capabilities. Respondents further noted two interdependent and mutually constitutive programs that covered the life cycle of the employee: job flexibility provisions and integration programs. Country-specific differences existed in terms of perceived external stakeholder support and availability of talent.

Research limitations/implications

The results complement prior research with respect to the importance of organizational factors for the inclusion of persons with a disability and also extend prior research by shedding light on the role of the national context in such inclusion endeavors.

Practical implications

Findings indicate that disability-inclusion principles may be universal, but their operationalization is region specific. Global organizations must be aware of these differences to design effective inclusion programs.

Social implications

The study helps in designing and evaluating appropriate inclusion initiatives for persons with disabilities, an important yet underutilized group of potential employees in both India and Germany.

Originality/value

This is the first study to investigate country-specific commonalities and differences in fostering workplace inclusion of persons with disabilities in India and Germany.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 35 no. 7/8
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 2 January 2018

Mukta Kulkarni, K.V. Gopakumar and Shivani Patel

Organizations are increasingly investing in disability-specific sensitization workshops. Yet, there is limited understanding about their hoped outcomes, that is, increased…

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Abstract

Purpose

Organizations are increasingly investing in disability-specific sensitization workshops. Yet, there is limited understanding about their hoped outcomes, that is, increased knowledge about disability-related issues and behavioral changes with respect to those with a disability. The purpose of this paper is to examine the effectiveness and boundaries of disability-specific sensitization training in organizations.

Design/methodology/approach

This is an interview-based study where 33 employees from five industries across India were interviewed over the span of a year.

Findings

The findings suggest that sensitization workshops are successful with regard to awareness generation. Paradoxically, the same awareness also reinforced group boundaries through “othering.” Further, workshops resonated more so with individuals who already had some prior experience with disability, implying that voluntary sensitization is likely attracting those who have the least need of such sensitization. The findings also suggest that non-mandated interventions may not necessarily influence organizational level outcomes, especially if workshops are conducted in isolation from a broader organizational culture of inclusion.

Originality/value

The present study helps outline effects of sensitization training initiatives and enhances our understanding about how negative attitudes toward persons with a disability can be overcome. The study also indicates how such training initiatives may inadvertently lead to “othering.” Finally, this study offers suggestions to human resource managers for designing impactful disability sensitization workshops.

Details

Employee Relations, vol. 40 no. 1
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 7 October 2022

Mukta Kulkarni, David Baldridge and Michele Swift

The provision of accommodation devices is said to aid organizational inclusion of employees with a disability. However, devices that are meant to enable might only partially…

Abstract

Purpose

The provision of accommodation devices is said to aid organizational inclusion of employees with a disability. However, devices that are meant to enable might only partially facilitate productivity, independence, and social inclusion if these devices are not accepted by the user's workgroup. The authors outline a conceptual model of accommodation device acceptance through a sociomaterial lens to suggest conditions influencing workgroup device acceptance.

Design/methodology/approach

To build the model, the authors draw upon the sociomateriality and disability literature to frame accommodation devices as experienced in ongoing interactions, representing the goals, feelings, and interpretations of specific workgroups. The authors also unpack attributes of devices—instrumentality, aesthetics, and symbolism—and propose how each of these can pattern social conduct to influence device acceptance. The authors then draw upon the disability literature to identify attributes of workgroups that can be expected to amplify or diminish the effect of device attributes on device acceptance in that workgroup.

Findings

The conceptualization, which the authors illustrate with examples particular to visual impairment, presents implications for who and what serves as a gatekeeper to accommodation device acceptance and thereby workgroup inclusion.

Originality/value

Prior research has focused on conditions under which devices are requested by users or made available by organizations, undergirded by the assumption that devices are well-specified once provided and that they operate relatively predictably when used in various workgroups. The authors focus instead on what happens after the device is provided and highlight the complex and dynamic interaction between an accommodation device and the workgroup, which influences device and user acceptance.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 42 no. 2
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 24 March 2021

Mukta Kulkarni

The purpose of this paper is to describe workplace disclosure dilemmas of individuals with hidden mental health conditions who have privately accepted their mental health…

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Abstract

Purpose

The purpose of this paper is to describe workplace disclosure dilemmas of individuals with hidden mental health conditions who have privately accepted their mental health condition (anxiety and/or depression), but have chosen not to disclose it in their respective workplaces.

Design/methodology/approach

Interviews were conducted with 15 individuals who experience anxiety and/or depression. These individuals work across diverse organizations and sectors in India (e.g. architecture and health care). Data were analyzed using qualitative methods.

Findings

Interviewees grappled with three dilemmas: professionalism versus authenticity (i.e. bringing only a partial professional self or the whole self to work), withdrawal versus participation (i.e. withdrawal from workplace interactions to conceal their condition or participation such that people could know of it) and personal privacy versus general advocacy (i.e. guarding one's privacy or engaging in advocacy for individuals who experience mental health conditions). Overall, findings suggest that the disclosure dilemma can stem from both one's internalized sense of a devalued self and by perceived contextual cues.

Research limitations/implications

Findings imply that perceived contextual conditions that amplify threat of discovery and its anticipated consequences can lead to and reinforce the disclosure dilemma. As individuals internalize others' constructions of themselves, they self-police and do not interrogate assumed normality within their social contexts.

Practical implications

Employers can create inclusive environments. Present findings suggest some examples of inclusive practices such as the employment of dedicated resident counselors or counselors shared across organizations, training of stakeholders (including human resource personnel), allowing for selective disclosure (e.g. only to medical personnel) and cultivating informal support networks comprising similar others.

Originality/value

Such evidence-based research that can inform practices of inclusion for persons with a disability is especially important, considering that research on mental health conditions is conspicuous by its relative absence in mainstream management journals.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 41 no. 3
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 22 March 2022

Yang Yang, Mukta Kulkarni, David Baldridge and Alison M. Konrad

Persons with disabilities (PWD) are among the largest and most diverse minority groups and among the most disadvantaged in terms of employment. Entrepreneurial pursuit is often…

Abstract

Purpose

Persons with disabilities (PWD) are among the largest and most diverse minority groups and among the most disadvantaged in terms of employment. Entrepreneurial pursuit is often advocated as a path toward employment, inclusion, and equality, yet few studies have investigated earning variation among PWD.

Design/methodology/approach

The authors draw on social cognitive career theory (SCCT), and the disability employment and entrepreneurship literature to develop hypotheses about who among PWD are likely to earn more (less) from entrepreneurial pursuits. The authors then conduct analyses on the nationally representative sample of the Canadian Survey on Disability (CSD) by including all PWD engaged in entrepreneurial pursuit, and matching each to an organizationally employed counterpart of the same gender and race and of similar age and disability severity (n ≈ 810).

Findings

Entrepreneurial pursuit has a stronger negative association with the earnings of PWD who experience earlier disability onset ages, those who report more unmet accommodation needs, and those who are female.

Originality/value

First, this study applies SCCT to help bridge the literature on organizational employment barriers for PWD and entrepreneurs with disabilities. Second, we call into question the logic of neoliberalism about entrepreneurship by showing that barriers to organizational employment impact entrepreneurial pursuit decisions and thereby earnings. Third, we extend the understanding of entrepreneurial earnings among PWD by examining understudied disability attributes and demographic attributes. Lastly, this study is among the first to use a matched sample to empirically test the impact of entrepreneurial pursuit on the earnings of PWD.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 41 no. 6
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 18 April 2017

Mukta Kulkarni

In outlining the author’s experiences as a researcher and as an individual who engages with persons with a disability, the author wonders what meaningful research means when…

Abstract

Purpose

In outlining the author’s experiences as a researcher and as an individual who engages with persons with a disability, the author wonders what meaningful research means when research subjects are people that society lumps together, largely views as stigmatized, and does not seem to understand. The author also notes how the research journey has impacted the author as an individual in rather unexpected ways. The paper aims to discuss this issues.

Design/methodology/approach

The author notes her personal experiences which can help all of us surface and think through our attempts at meaning-making through research.

Findings

When we do not quite understand our research subjects, the syntax of our thoughts can be dictated by our institutional contexts, and it is likely that we capture and feed the period’s dominant assumptions back into the context.

Originality/value

The author’s journey has been marked with worries, and has taught the author humility and acceptance. It has taught the author how we need to understand the subjects as whole beings, our institutional setting as it predisposes us to organize our research worlds, and our own biases as a researcher. Learning this is especially important for all of us when we study stigmatized subjects because definitions, measurement, and how we showcase a collective have implications for individual human beings.

Details

Equality, Diversity and Inclusion: An International Journal, vol. 36 no. 3
Type: Research Article
ISSN: 2040-7149

Keywords

Article
Publication date: 26 August 2014

Patricia G. Martinez, Mark L. Lengnick-Hall and Mukta Kulkarni

The purpose of this paper is to present a conceptual model for conducting research on how human resource and hiring managers form impressions of overqualified individuals and how…

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Abstract

Purpose

The purpose of this paper is to present a conceptual model for conducting research on how human resource and hiring managers form impressions of overqualified individuals and how these impressions affect their treatment of overqualified individuals during selection decisions.

Design/methodology/approach

Given the central role of psychological processes within the proposed model, this conceptual paper builds on a social cognition approach.

Findings

The proposed model consists of seven primary factors that can help propel research that is dynamic and contextually driven: attributes of the overqualified individual; job attributes; observers’ cognitive overqualification schemas; observers’ attitudes; observers’ categorization processes; the organizational context; and individual factors, all of which influence the observers’ treatment of overqualified individuals.

Originality/value

Most research has focussed on individual-level outcomes of overqualification such as job satisfaction, turnover intentions, and physical and psychological health, while overlooking how organizational decision makers perceive overqualification and how this subsequently affects the likelihood of individuals being selected for an interview. Given the global growth in the number of overqualified workers, understanding antecedents and correlates of overqualification and how these affect organizational selection decisions is a pressing need. The proposed model outlines several factors that can help us better understand the phenomenon of overqualification.

Details

Personnel Review, vol. 43 no. 6
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 June 2015

Mukta Kulkarni, Mark L. Lengnick-Hall and Patricia G. Martinez

The purpose of this paper is to examine how employers define overqualification and mismatched qualification and whether they are willing to hire applicants whose educational and…

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Abstract

Purpose

The purpose of this paper is to examine how employers define overqualification and mismatched qualification and whether they are willing to hire applicants whose educational and work experience credentials do not match job requirements.

Design/methodology/approach

This paper draws from qualitative interview data from 24 hiring managers across a wide range of US public sector and private industries. Data were analyzed and coded to identify themes related to managers’ perceptions of overqualification, matched, and mismatched qualification, and how these were related to selection decisions. A typology is proposed for categorizing applicant qualification levels and their potential human resource outcomes such as hiring decisions.

Findings

Hiring managers report that they are willing to interview and hire individuals whose education or experience exceed a job’s requirements as well as applicants with less than required education, but only if they possess sufficient compensatory experience.

Research limitations/implications

Findings may not apply to industries where minimum educational levels are essential or to small organizations with few opportunities for career advancement.

Social implications

Given current unemployment and underemployment levels, the findings can inform the job search strategies of job seekers. Overqualified applicants should not refrain from applying to job openings, particularly in organizations with opportunities for advancement and where education is considered an asset. Additionally, applicants should reveal their motivations for pursing positions that are intentional mismatches.

Originality/value

In contrast to previous studies conducted during periods of lower unemployment and underemployment, these data include managers’ perceptions of overqualification in a recession and post-recession job market context and thus are especially relevant to today’s employment context. The proposed typology distinguishes between categorizations of qualified, overqualified, and underqualified, and helps refine studies aimed at selection decisions.

Details

Personnel Review, vol. 44 no. 4
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 1 January 2013

Mukta Kulkarni and Siddharth Nithyanand

Past research has largely portrayed job choice as a relatively rational and goal‐directed behavior where applicants make decisions contingent on organizational recruitment…

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Abstract

Purpose

Past research has largely portrayed job choice as a relatively rational and goal‐directed behavior where applicants make decisions contingent on organizational recruitment activities, or evaluations of job and organizational attributes. Research now informs us that job choice decisions may also be based on social comparisons and social influence. The purpose of this paper is to add to this body of knowledge by examining reasons why social influence is a key factor in job choice decisions of relatively young job seekers.

Design/methodology/approach

The study is based on in‐depth interview data from graduating seniors at an elite business school in India.

Findings

Respondents did not see themselves as acting based on social influence as much as they perceived others around them to be. Reasons they noted for others’ socially influenced job choice decisions were: peers and seniors are seen as more accessible and trustworthy than organizations; organizations do not share all and/or objective data, driving job seekers to other sources; job seekers are clueless and hence follow a “smart” herd; and job seekers make decisions for social status signaling. Respondents pointed to socially influenced job choices as being rational behaviors under certain conditions.

Research limitations/implications

Generalizability of findings may be limited to young job seekers or to the Indian context, and the authors encourage replication. The authors also acknowledge the importance of individual difference variables in job choice decisions, a factor not considered in the present research.

Practical implications

Given that job seekers rally around others’ notion of an attractive job or an organization, the paper outlines several implications for managerial practice.

Originality/value

This study, in a yet unexamined cultural context, points to the simultaneous and combined importance of normative and informational social determinants of job choice, bias blind spots in one's own job choice perceptions and decisions, gender specific socialization influences on job choices, and the notion of job fit in terms of fitment with expectations of important reference groups.

Details

Employee Relations, vol. 35 no. 2
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 8 May 2017

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

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Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Of the many challenges multinational companies encounter as they grow and develop across different countries and cultures, one of the less-discussed areas centers around disability and inclusion. As with many other issues, human resource managers at the head office need to establish policies that are both consistent across the organization so that they are fair, but also respect local customs and beliefs in any given area. On top of that, there are also compliance considerations within each nation to ensure there is no risk of legal problems, language concerns so that policies are fully understood, and additional monitoring to ensure those workers with a disability receive any additional support they require.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Human Resource Management International Digest, vol. 25 no. 3
Type: Research Article
ISSN: 0967-0734

Keywords

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