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1 – 10 of 19This study aims to help nonprofit organizations (NPOs) implement business excellence models (BEMs). The authors identify and rank critical success factors and barriers to…
Abstract
Purpose
This study aims to help nonprofit organizations (NPOs) implement business excellence models (BEMs). The authors identify and rank critical success factors and barriers to implementing BEMs among NPOs in Saudi Arabia and investigate the impact of human resources availability on BEM implementation in these organizations.
Design/methodology/approach
Based on the review of relevant literature, the authors designed a questionnaire completed by 138 NPOs. Factor analysis was used to measure and rank the criticality of success factors and barriers to BEM implementation. A Kruskal–Wallis nonparametric test was conducted to compare answers across groups classified by the number of full-time employees in the organization.
Findings
The study identifies the five most critical success factors for implementing BEMs in Saudi NPOs: data analysis and reporting capabilities, effective organizational communication, implementation strategy and approach, use of benchmarking and adoption of a clear governance framework. The five most critical barriers to implementing BEMs are the lack of a culture of continuous improvement, organizational strategy, qualified employees, customer orientation and clear organizational roles and responsibilities. The number of full-time employees in Saudi NPOs does not significantly impact the success or failure of implementing BEMs.
Originality/value
This paper is a continuation of research that aims to increase BEM adoption among NPOs, including micro-NPOs, in Saudi Arabia and, by extension, other countries.
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Irene Dobarrio Machado Ciccarino and Susana Cristina Serrano Fernandes Rodrigues
This study aims to provide an example of the intersections between resilience and innovation within the social economy. It describes the Portuguese context, boosted by a…
Abstract
Purpose
This study aims to provide an example of the intersections between resilience and innovation within the social economy. It describes the Portuguese context, boosted by a pioneering public policy focused on building resilience through innovation. The sustainable development concept usually sets multilevel relationships among the government, social investors and entrepreneurs. In this sense, the study explores the role of innovation in promoting resilience in initiatives and society that may lead to sustainability.
Design/methodology/approach
The authors collected the primary data through semistructured interviews with social investors and an online survey with the invested or awarded entities from 2015 to 2020. The database represents 43.63% of acknowledged Portuguese social innovative initiatives, describing a complex and multilevel result. The case also provides a unique context for deepening the understanding of popular, relevant, but still underdeveloped concepts.
Findings
The results highlight progress in overcoming social and economic challenges. This progress happens through innovative initiatives aiming to solve social problems that reflect collective interests. The data suggest a context dynamization due to an increase of 31.3% in new initiatives. This increase can potentially represent a consistent investment in resilience and sustainable development.
Originality/value
This paper helps to contextualize and structure information for three fragmented concepts. It relies on their combination to compensate for each other frailties, assuming that innovation can be a crucial factor for boosting sustainable development, making possible the countries’ resilience. It also argues that the literature state can result from a paradigm shift, and these features can favor this process toward a better world.
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The purpose of this study is proposing a novel neutrosophical stakeholders' analysis approach for sustainable fashion supply chain (SFSC), presenting a supply chain members and…
Abstract
Purpose
The purpose of this study is proposing a novel neutrosophical stakeholders' analysis approach for sustainable fashion supply chain (SFSC), presenting a supply chain members and objectives in order to conduct a sustainable business, investigating the roles and positions of these stakeholders, determining the contribution levels of these stakeholders to the sustainability objectives, and accordingly identifying the convergence and divergence among the stakeholders in terms of realization of the objectives.
Design/methodology/approach
A novel neutrosophic set-based stakeholders' analysis Method of ACTors, Objectives, strength Reports (MACTOR) approach is proposed considering the uncertain and indeterminate opinions of decision-makers. In order to obtain the mutual opinions of decision-makers, Delphi technique is employed.
Findings
The analysis results of this research emphasizes that although the manufacturers can be thought as the foremost actor is SFSC by producing the main product, they have no superior power on conducting the business. Besides, the government, customer and fashion firms are the key players shaping the fashion industry. Retailers and distribution centers can be interpreted as an intermediary in between the other stakeholders. Moreover, the eco-friendly packaging providers have not gained an important role that they were supposed to in terms of the sustainability objectives.
Research limitations/implications
The application phase of the research includes the possibility of subjective judgments of the participants as a limitation. Therefore, Delphi technique is applied to overcome this challenge by multiple rounds of interviews for panel of participants in order to combine the benefits with elements of the wisdom of people.
Practical implications
Examining a multi-echelon supply chain is a practical implication providing the mutual opinions of experts such as designers, stylists, journalists, consultants, procurement managers, entrepreneurs, activists etc. for sustainability in the fashion industry. One can derive from the findings to determine which sub-echelon requires more attention, or which business is more important to focus on most, or which branch of activity influences others most.
Originality/value
This is one of the few articles that focuses on the sustainability objective and highlights the active roles of all members of the supply chain. Besides, this is the first study deploying neutrosophic sets for MACTOR analysis.
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Hakan Karaosman, Donna Marshall and Irene Ward
Just transition is a fundamental concept for supply chain management but neither discipline pays attention to the other and little is known about how supply chains can be…
Abstract
Purpose
Just transition is a fundamental concept for supply chain management but neither discipline pays attention to the other and little is known about how supply chains can be orchestrated as socioecological systems to manage these transitions. Building from a wide range of just transition examples, this paper explores just transition to understand how to move beyond instrumental supply chain practices to supply chains functioning in harmony with the planet and its people.
Design/methodology/approach
Building from a systematic review of 72 papers, the paper identifies just transition examples while interpreting them through the theoretical lens of supply chain management, providing valuable insights to help research and practice understand how to achieve low-carbon economies through supply chain management in environmentally and socially just ways.
Findings
The paper defines, elaborates, and extends the just transition construct by developing a transition taxonomy with two key dimensions. The purpose dimension (profit or shared outcomes) and the governance dimension (government-/industry-led versus civil society-involved), generating four transition archetypes. Most transitions projects are framed around the Euro- and US-centric, capitalist standards of development, leading to coloniality as well as economic and cultural depletion of communities. Framing just transition in accordance with context-specific plural values, the paper provides an alternative perspective to the extractive transition concept. This can guide supply chain management to decarbonise economies and societies by considering the rights of nature, communities and individuals.
Originality/value
Introducing just transition into the supply chain management domain, this paper unifies the various conceptualisations of just transition into a holistic understanding, providing a new foundation for supply chain management research.
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Michael Price, Nicholas Wong, Charles Harvey and Mairi Maclean
This study explores how a small minority of social entrepreneurs break free from third sector constraints to conceive, create and grow non-profit organisations that generate…
Abstract
Purpose
This study explores how a small minority of social entrepreneurs break free from third sector constraints to conceive, create and grow non-profit organisations that generate social value at scale in new and innovative ways.
Design/methodology/approach
Six narrative case histories of innovative social enterprises were developed based on documents and semi-structured interviews with founders and long serving executives. Data were coded “chrono-processually”, which involves locating thoughts, events and actions in distinct time periods (temporal bracketing) and identifying the processes at work in establishing new social ventures.
Findings
This study presents two core findings. First, the paper demonstrates how successful social entrepreneurs draw on their lived experiences, private and professional, in driving the development and implementation of social innovations, which are realised through application of their capabilities as analysts, strategists and resources mobilisers. These capabilities are bolstered by personal legitimacy and by their abilities as storytellers and rhetoricians. Second, the study unravels the complex processes of social entrepreneurship by revealing how sensemaking, theorising, strategizing and sensegiving underpin the core processes of problem specification, the formulation of theories of change, development of new business models and the implementation of social innovations.
Originality/value
The study demonstrates how social entrepreneurs use sensemaking and sensegiving strategies to understand and address complex social problems, revealing how successful social entrepreneurs devise and disseminate social innovations that substantially add value to society and bring about beneficial social change. A novel process-outcome model of social innovation is presented illustrating the interconnections between entrepreneurial cognition and strategic action.
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Cheryl Brook and Christine Abbott
This study aims to explore a self-managed action learning (SMAL) initiative undertaken by social work assessors in England, which led to insights into the practice of SMAL.
Abstract
Purpose
This study aims to explore a self-managed action learning (SMAL) initiative undertaken by social work assessors in England, which led to insights into the practice of SMAL.
Design/methodology/approach
The paper draws upon the experience of the authors in relation to an actual SMAL intervention in a social care context in England.
Findings
The paper suggests that, in contrast to extant literature, it is not the absence of an “expert” facilitator, which has proved to be most challenging but rather dealing with the practicalities of managing inter-organisational sets online. Specific individual and inter-organisational learning came about as a result of the SMAL initiative, including the implementation of inter-organisational networking to support isolated assessors.
Research limitations/implications
The ideas and perspectives discussed in this paper will be explored through further empirical research.
Practical implications
The paper illustrates how SMAL can be implemented and suggests how it can facilitate organisational and individual learning.
Social implications
The paper discusses an initiative with the aim of better supporting assessors of newly qualified social workers; a task of enormous importance to the future of social work practice in England.
Originality/value
The paper contributes to a limited literature on the practice of SMAL. The uniqueness comes from both the multi-organisational aspect of the programme, that it is self-managed and delivered virtually.
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